Current Status: Liquid Web is UP
We checked the official Liquid Web status page for updates 5 mins, 11 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-29 04:05 | Intermittent Network Outage to Lansing Datacenter | critical | 0 second | This incident has been resolved.This incident has been resolved. |
| 2025-04-18 18:46 | Premium Business Email (PBE) delivery failures | minor | 0 second | The problem with blacklisting Premium Business Email (PBE) vendor IP addresses has not been fully resolved yet. A...read more |
| 2025-04-15 13:05 | My.Liquidweb portal issues | none | 46 hrs, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-12 23:44 | [Scheduled] Emergency Network Maintenance, DC3 | maintenance | 2 hrs, 16 mins | Services remain stable and uninterrupted at this time. Our engineers are actively monitoring the environment to e...read more |
| 2025-04-11 05:17 | Scheduled Network Maintenance with Service Impact, DC3 | major | 36 hrs, 29 mins | At this time, the previous maintenance has been completed and services are operating normally moving the matter t...read more |
| 2025-04-09 13:44 | Network Issue in DC4 | major | 6 hrs, 2 mins | Our Network team replaced the switch at 3:40 PM EDT and impacted services became available. If you have any ques...read more |
| 2025-04-03 07:00 | [Scheduled] Networking Maintenance April 3rd, 2025 | maintenance | 15 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-01 07:00 | VMware Maintenance March 31, 2025 | none | 0 second | Apr 1, 03:00 EDTCompleted - The scheduled maintenance has been completed.Mar 31, 19:00 EDTIn progress - Schedule...read more |
| 2025-03-29 04:00 | VMware Maintenance March 28, 2025 | none | 0 second | Mar 29, 00:00 EDTCompleted - The scheduled maintenance has been completed.Mar 28, 19:00 EDTIn progress - Schedule...read more |
| 2025-03-22 04:21 | Intermittent network outage to Lansing datacenter | none | 0 second | Mar 22, 00:21 EDTResolved - Network functionality has returned to normal. This incident has been resolved.Mar 22,...read more |
| 2025-03-20 19:49 | my.liquidweb portal issues | none | 0 second | Mar 20, 15:49 EDTResolved - This incident has been resolved.Mar 20, 14:47 EDTUpdate - We are monitoring the issue...read more |
| 2025-03-15 03:00 | Scheduled Network Maintenance, DC3 | none | 0 second | Mar 14, 23:00 EDTCompleted - The scheduled maintenance has been completed.Mar 14, 22:00 EDTIn progress - Schedule...read more |
| 2025-03-14 03:00 | Scheduled Network Maintenance, Customer Portal, Internal Systems | none | 0 second | Mar 13, 23:00 EDTCompleted - The scheduled maintenance has been completed.Mar 13, 20:00 EDTIn progress - Schedule...read more |
| 2025-03-12 06:00 | VMware Patching | none | 0 second | Mar 12, 02:00 EDTCompleted - The scheduled maintenance has been completed.Mar 11, 20:00 EDTIn progress - Schedule...read more |
| 2025-03-11 06:00 | VMware Patching | none | 0 second | Mar 11, 02:00 EDTCompleted - The scheduled maintenance has been completed.Mar 10, 20:00 EDTIn progress - Schedule...read more |
| 2025-03-05 10:00 | Scheduled Maintenance, vCenter | none | 0 second | Mar 5, 05:00 ESTCompleted - The scheduled maintenance has been completed.Mar 4, 23:00 ESTIn progress - Schedule...read more |
| 2025-03-04 14:30 | Live Chat System Upgrade | none | 0 second | Mar 4, 09:30 ESTCompleted - The scheduled maintenance has been completed.Mar 4, 06:30 ESTIn progress - Schedule...read more |
| 2025-03-03 23:50 | Acronis Backup Issue | none | 0 second | Mar 3, 18:50 ESTResolved - Our 3rd party vendor (Acronis) has confirmed the backup issue is resolved. At this t...read more |
| 2025-02-23 03:00 | Scheduled Network Maintenance, DC3 | none | 0 second | Feb 22, 22:00 ESTCompleted - The scheduled maintenance has been completed.Feb 22, 21:00 ESTIn progress - Schedule...read more |
| 2025-02-22 04:00 | Scheduled Network Maintenance, DC3 | none | 0 second | Feb 21, 23:00 ESTCompleted - The scheduled maintenance has been completed.Feb 21, 22:00 ESTIn progress - Schedule...read more |
| 2025-02-19 15:29 | Premium Business Email Control Panel Access | none | 0 second | Feb 19, 10:29 ESTResolved - The issue with Premium Business Email Control Panel has been resolved.Feb 14, 16:24 E...read more |
| 2025-02-19 13:44 | Potential Network issue causing packet loss | none | 0 second | Feb 19, 08:44 ESTResolved - This incident has been resolved. If you have any questions or concerns, please contac...read more |
| 2025-02-19 01:23 | Support phone issues | none | 0 second | Feb 18, 20:23 ESTResolved - This incident has been resolved.Feb 18, 13:50 ESTMonitoring - A fix has been implemen...read more |
| 2025-02-18 23:00 | Scheduled Network Maintenance, DC2, DC3, DC4, DC5 | none | 0 second | Feb 18, 18:00 ESTCompleted - The scheduled maintenance has been completed.Feb 18, 17:00 ESTIn progress - Schedule...read more |
| 2025-02-05 01:34 | Cloud VPS Server Console unable to connect | none | 0 second | Feb 4, 20:34 ESTResolved - This incident has been resolved.Feb 4, 13:01 ESTInvestigating - We have received rep...read more |
| 2025-01-23 21:00 | [Scheduled] Emergency Network Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-22 00:21 | Cloud Block and Object Storage Services Degraded | none | 11 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-17 02:37 | Monitoring Service Issues | none | 8 hrs, 11 mins | This incident has been resolved. If you have any questions or need assistance, please contact our support team v...read more |
| 2025-01-16 13:22 | Liquid Web Management Portal Degraded | minor | 2 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-07 09:59 | Premium Business Email Webmail login Issue | minor | 28 hrs, 48 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-06 10:55 | Premium Business Email | Webmail Issues | major | 13 hrs | This incident has been resolved, System is operating normallyThis incident has been resolved, System is operating normally |
| 2024-12-31 10:58 | Degraded Performance on Object Storage and Cloud Block Storage | minor | 5 hrs, 4 mins | This has been resolved.This has been resolved. |
| 2024-12-11 11:32 | Liquid Web Outage | none | 25 hrs, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-07 07:11 | IMAP/SMTP Intermediate Connectivity - PBE | none | 72 hrs, 28 mins | Our email vendor has resolved this issue. Thank you for your patience!Our email vendor has resolved this issue. Thank you for your patience! |
| 2024-12-07 07:08 | Yahoo Auto forwarder Delivery issues - PBE | none | 72 hrs, 58 mins | Our email vendor has resolved this issue. Thank you for your patience while we worked with our email vendor to ge...read more |
| 2024-12-06 05:30 | Cloud VPN Authentication Failures | none | 151 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-04 17:38 | New Acronis backups not running for a subset of customers | none | 24 hrs, 37 mins | Acronis has pushed out a new update to resolve the issue with the creation of new backups that was affecting a su...read more |
| 2024-12-02 14:14 | Acronis Backup Issue | none | 24 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-02 10:15 | Acronis Backup Issue | minor | 3 hrs, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-30 18:10 | Yahoo Email Delivery issues | minor | 0 second | Email functionality to Yahoo is stable and this incident has been resolved.Email functionality to Yahoo is stable and this incident has been resolved. |
| 2024-11-17 08:46 | Chat Functionality Impacted | minor | 1 hr, 40 mins | This issue is now resolved. Our LiveChat is functioning as expected at this time.This issue is now resolved. Our LiveChat is functioning as expected at this time. |
| 2024-11-14 13:16 | Cloud VPN Authentication failures | none | 8 hrs, 37 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-14 09:26 | Cloud VPN Authentication Failures | major | 1 hr, 19 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-07 01:30 | Premium Business Email | Webmail Issues | major | 5 hrs, 13 mins | Our team has resolved this issue and webmail access has been restored.Our team has resolved this issue and webmail access has been restored. |
| 2024-10-29 23:00 | [Scheduled] Scheduled Maintenance, Subset of NetApp Services, DC4 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-25 21:00 | [Scheduled] Scheduled Network Maintenance, Customer Portal, Internal Systems | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-23 11:30 | [Scheduled] Scheduled Maintenance, Acronis Cloud, DC4/PHX | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-21 17:20 | Business Email Webmail Issues | minor | 7 hrs, 55 mins | Our email vendor's engineering team has implemented a solution, and the issue has now been resolved! We apprecia...read more |
| 2024-10-17 09:15 | Cart Issues | none | 1 hr, 7 mins | This issue is now resolved. Our cart is functioning as expected at this time.This issue is now resolved. Our cart is functioning as expected at this time. |
| 2024-10-14 10:25 | Business Email Webmail Issues | minor | 25 hrs, 33 mins | This incident has been resolved.This incident has been resolved. |