Current Status: loopup is UP
We checked the official loopup status page for updates 2 mins, 50 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-10-17 13:55 | Potential Service Impact in China | minor | 91 hrs, 12 mins | We’re pleased to confirm that the assessment has been fully completed and all functionality has now been restored...read more |
| 2025-10-09 08:41 | Cloud Telephony - Intermittent load issues impacting the LoopUp Admin Portal (admin.loopup.com and o... | major | 5 hrs, 42 mins | We believe that full portal functionality has now been restored. Will continue to monitor performance closely. I...read more |
| 2025-06-12 20:11 | Cloud Telephony - Thailand Call Disruption | none | 0 second | Jun 12, 20:11 UTCResolved - The issue was identified and resolved earlier today by our partner carrier. Initial t...read more |
| 2025-04-22 07:14 | Direct Routing - Call Disruption in China | none | 0 second | Apr 22, 07:14 UTCResolved - Over the weekend, our partner carrier successfully restored services in coordination ...read more |
| 2025-03-31 07:38 | Calls to French Mobile Numbers | none | 0 second | Mar 31, 07:38 UTCResolved - Further monitoring concludes that the incident is fully resolved and normal service h...read more |
| 2025-03-28 11:13 | Outbound Calls from Luware Nimbus Services | none | 0 second | Mar 28, 11:13 UTCResolved - We're closing this particular incident while Luware continues it's investigation. If ...read more |
| 2025-03-21 23:30 | Cloud Telephony - EMEA | none | 0 second | Mar 21, 23:30 UTCCompleted - The scheduled maintenance has been completed.Mar 21, 22:30 UTCIn progress - Schedule...read more |
| 2025-03-20 23:30 | Cloud Telephony - EMEA | none | 0 second | Mar 20, 23:30 UTCCompleted - The scheduled maintenance has been completed.Mar 20, 22:30 UTCIn progress - Schedule...read more |
| 2025-03-18 17:01 | Verizon European VoIP network outage | none | 0 second | Mar 18, 17:01 UTCResolved - We're confident that all impacted service areas have been restored. If you experience...read more |
| 2025-03-04 08:24 | TM1022107 - Users may experience failures when placing calls to Microsoft Teams provisioned auto att... | none | 0 second | Mar 4, 08:24 UTCResolved - This incident has been resolved.Mar 3, 17:46 UTCMonitoring - Microsoft has published...read more |
| 2025-03-03 16:30 | TM1022107 - Users may experience failures when placing calls to Microsoft Teams provisioned auto att... | none | 0 second | Microsoft has published TM1022107, advising that users may experience call failures when attempting to reach Micr...read more |
| 2025-03-03 08:26 | Cloud Telephony - Inbound call disruption in Australia | none | 0 second | Mar 3, 08:26 UTCResolved - A fix was implemented at 22:02 UTC last night, and normal services were gradually res...read more |
| 2025-02-28 10:40 | Cloud Telephony - Service disruption in ZA | none | 0 second | Feb 28, 10:40 UTCResolved - The issue has now been resolved, and all outbound calls in South Africa are successfu...read more |
| 2025-02-26 11:27 | Microsoft Teams - EMEA - Possible service disruption | none | 0 second | Feb 26, 11:27 UTCResolved - Further monitoring and testing have confirmed that the issue is fully resolved, and n...read more |
| 2025-02-25 23:00 | Cloud Telephony - EMEA | none | 0 second | Feb 25, 23:00 UTCCompleted - The scheduled maintenance has been completed.Feb 25, 22:00 UTCIn progress - Schedule...read more |
| 2025-02-24 23:00 | Cloud Telephony - EMEA | none | 0 second | Feb 24, 23:00 UTCCompleted - The scheduled maintenance has been completed.Feb 24, 21:00 UTCIn progress - Schedule...read more |
| 2025-02-18 08:28 | Cloud Telephony - Admin Portal [Load Issues impacting admin.loopup.com] | none | 0 second | Feb 18, 08:28 UTCResolved - After further monitoring, we can confirm that this issue has been resolved. If you ex...read more |
| 2025-02-17 16:40 | Operator Assisted Events - Replay Service | none | 0 second | Feb 17, 16:40 UTCResolved - Normal service has been restored and Event Replay is now fully functional. We have mo...read more |
| 2025-02-17 16:39 | Operator Connect - EMEA - Possible service disruption | none | 0 second | Feb 17, 16:39 UTCResolved - The service has remained stable, and no further issues have been identified.We have d...read more |
| 2025-01-27 12:14 | Remote Meetings - Audio Conferencing - Some Dial-In Numbers allocated to Customers migrated from PGI... | none | 0 second | Jan 27, 12:14 UTCResolved - We have confirmed that all impacted service areas have now been restored. If you expe...read more |
| 2025-01-21 17:59 | Cloud Telephony - Thailand | none | 0 second | Jan 21, 17:59 UTCResolved - The carrier has confirmed that service in Thailand has now been restored.If you exper...read more |
| 2025-01-06 12:21 | Cloud Telephony - Argentina - Some calls may experience one way audio | none | 0 second | Jan 6, 12:21 UTCResolved - We are pleased to confirm that the issue has been fully resolved. Thank you for your ...read more |
| 2025-01-06 12:20 | Cloud Telephony - Brazil - Some calls may experience one way audio | none | 0 second | Jan 6, 12:20 UTCResolved - Remedial action was implemented last week, and we have been closely monitoring the si...read more |
| 2024-12-04 08:15 | Remote Meetings - Audio Conferencing - Some US Toll Free Dial-In Numbers are failing to connect | none | 0 second | Dec 4, 08:15 UTCResolved - Our monitoring phase has now been completed and we are confident that the issue affec...read more |
| 2024-11-15 09:00 | Cloud Telephony - North America | none | 0 second | Nov 15, 09:00 UTCCompleted - The scheduled maintenance has been completed.Nov 15, 07:00 UTCIn progress - Schedule...read more |
| 2024-11-14 10:17 | Cloud Telephony - Czechia - Domestic Outbound | none | 0 second | Nov 14, 10:17 UTCResolved - We believe the issue affecting outbound domestic calls in Czechia is now resolved. Pl...read more |
| 2024-11-10 01:00 | [Scheduled] Cloud Telephony - EMEA | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-09 07:00 | [Scheduled] Cloud Telephony - North America | maintenance | 2 hrs, 2 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-04 18:00 | [Scheduled] Scheduled Maintenance - LoopUp Remote Meetings Screen Sharing | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-24 15:40 | Cloud Telephony - Microsoft Teams - Some calls may experience one way audio | minor | 18 hrs, 37 mins | We are continuing to work with Microsoft to clarify the issue identified yesterday. Separately, Microsoft has pos...read more |
| 2024-08-01 12:30 | [Scheduled] Cloud Telephony - Oceania | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-25 18:00 | [Scheduled] Cloud Telephony - South Africa | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-23 11:13 | Cloud Telephony - Admin Portal - Reporting Dashboard | minor | 0 second | We are pleased to inform you that a fix has been released in production and normal service has been restored. As ...read more |
| 2024-07-19 08:22 | Microsoft outage affecting Remote Meetings and Operator Assisted Events | major | 58 hrs, 47 mins | We are pleased to inform you that normal service has been restored across all LoopUp services. Thank you for your...read more |
| 2024-07-12 07:39 | Cloud Telephony / Remote Meetings - Asia-Pacific - Degraded Performance | major | 72 hrs, 36 mins | After monitoring over the weekend, we are now confident that the issue affecting our platform in the Asia-Pacific...read more |
| 2024-06-14 13:01 | Cloud Telephony - Vietnam - Domestic Outbound Calls | minor | 0 second | We are pleased to inform you that the issue has been resolved. Calls to Vietnamese numbers are now stable and exh...read more |
| 2024-06-10 07:00 | [Scheduled] Scheduled Maintenance - LoopUp Remote Meetings Audio Conferencing - Dial In number (Ital... | maintenance | 10 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-05-30 15:48 | Cloud Telephony - Singapore - External Transfers | minor | 0 second | We are pleased to inform you that the issue has been resolved. Calls to Singaporean numbers can now be successful...read more |
| 2024-03-27 13:00 | [Scheduled] Cloud Telephony - Asia-Pacific | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-20 10:00 | [Scheduled] Cloud Telephony - Oceania | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-07 21:00 | [Scheduled] Cloud Telephony - South Africa | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-06 09:00 | [Scheduled] Direct Routing - Session Border Controllers (SBCs) Certificates | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-02-23 00:00 | [Scheduled] Cloud Telephony - South Africa | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-01-15 14:33 | Remote Meetings [Users may not be able to create a new meeting room from account.loopup.com] | minor | 41 mins | Our Teams have been able to identify the cause of this issue and implement a resolution as of 15:00 GMT on the 15...read more |
| 2023-12-05 15:42 | Cloud Telephony - Admin Portal - Reporting Dashboard | minor | 41 hrs, 48 mins | A fix has been implemented to ensure that all activity from the 27th of November 2023 is now being populated into...read more |
| 2023-10-04 15:14 | Cloud Telephony - North America Operator Connect - Inbound Call Drops | minor | 1 hr, 36 mins | We are pleased to inform you that we have implemented a workaround while our downstream carrier continues its inv...read more |
| 2023-10-03 19:28 | Cloud Telephony - North America Operator Connect - Inbound Call Drops | minor | 14 hrs, 44 mins | Further testing concludes that the incident is resolved and normal service has been restored. If you experience a...read more |
| 2023-09-25 10:43 | Cloud Telephony - China - International calls to China via LoopUp DDIs | minor | 4 hrs, 41 mins | We have received communication from domestic carriers indicating that, going forward, international calls will be...read more |
| 2023-09-12 13:31 | Cloud Telephony - EMEA - Some outbound calls may not connect successfully | major | 1 hr, 33 mins | Microsoft has acknowledged the incident and confirmed that it was caused by a recent code change. They were able ...read more |
| 2023-08-02 19:51 | Cloud Telephony Admin Portal Access | minor | 13 hrs, 40 mins | This incident is now resolved and normal service has been restored. If you experience any further disruption, ple...read more |