Lumaserv Status

Is lumaserv down?

Current Status: lumaserv is UP

We checked the official lumaserv status page for updates 1 min, 20 seconds ago.

Past lumaserv Incidents

Source: Official lumaserv status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-04-02 15:00 Network disturbance at FRA01
critical
8 hrs, 27 mins

This incident has been resolved.This incident has been resolved.

2024-12-06 09:40 Major outage of our compute infrastructure in FRA-2
none
0 second

Dec 6, 10:40 CETResolved - All systems and services have been stable since the recovery and the normal operation...

2024-10-31 12:56 Single Hypervisor Outage
none
0 second

Oct 31, 13:56 CETResolved - This incident has been resolved.Oct 31, 11:31 CETMonitoring - The hypervisor has been...

2024-09-28 07:22 Network outage in FRA
none
0 second

Sep 28, 09:22 CESTResolved - This incident has been resolved.Sep 28, 08:32 CESTMonitoring - The issue has been mi...

2024-09-20 07:30 Temporary packet loss due to outage of an uplink provider
none
0 second

Sep 20, 09:30 CESTResolved - One of our uplink providers experienced a hardware failure resulting in an outage of...

2024-08-25 20:14 Power maintenance at MK Netzdienste
none
0 second

Aug 25, 22:14 CESTCompleted - The scheduled maintenance has been completed.Aug 17, 23:38 CESTUpdate - The mainten...

2024-06-10 17:30 Hardware failure on virtualisation node ls-ds-46
none
0 second

Jun 10, 19:30 CESTResolved - This incident has been resolved.Jun 10, 18:47 CESTInvestigating - Today at 18:47 CES...

2023-08-31 20:00 Hardware failure on ls-ds-32
none
0 second

Aug 31, 22:00 CESTResolved - This incident has been resolved.Jul 31, 20:40 CESTInvestigating - On 8.42pm CEST we'...

2023-04-09 23:00 Kernel updates on our supervisors
none
0 second

Apr 10, 01:00 CESTCompleted - The maintenance was completed successfully at 0.30pm. For questions feel free to co...

2023-02-02 19:55 Kernel errors with supervisor ls-ds-33
none
0 second

Feb 2, 20:55 CETResolved - This incident has been resolved.Feb 2, 18:42 CETIdentified - A few minutes ago we've...

2023-01-04 12:30 Cloud storage performance issues
none
0 second

Jan 4, 13:30 CETResolved - This incident has been resolved.Jan 4, 10:18 CETIdentified - We've identified the pr...

2022-05-15 23:07 Minor network disturbance
none
0 second

May 16, 01:07 CESTResolved - Today at 00:21 local time (CEST) our monitoring systems detected a network outage in...

2022-04-02 20:43 Network disturbance
none
0 second

Apr 2, 22:43 CESTResolved - This incident has been resolved.Apr 2, 21:28 CESTMonitoring - Today at 8.30pm packe...

2022-02-17 18:13 Kernel errors with supervisor ls-ds-42
none
0 second

Feb 17, 19:13 CETResolved - We have identified the cause and solved this for future.Feb 17, 18:41 CETUpdate - We ...

2021-07-31 11:26 Partial packet loss
none
0 second

Jul 31, 13:26 CESTResolved - Due to a software issue at our upstreams router an ARP conflict has occurred which c...

2021-07-28 16:34 Packet loss due to huge incoming ddos attacks
none
0 second

Jul 28, 18:34 CESTResolved - This incident has been resolved.Jul 28, 15:23 CESTMonitoring - Today at 3.09pm we sa...

2021-06-22 22:24 Network Maintenance
none
0 second

Jun 23, 00:24 CESTCompleted - The scheduled maintenance has been completed.Jun 22, 23:02 CESTIn progress - Schedu...

2021-06-22 22:24 Network Maintenance (short network outage expected)
none
0 second

Jun 23, 00:24 CESTCompleted - Scheduled maintenance was successfully finished.Jun 22, 23:30 CESTIn progress - Sch...

2021-06-15 13:37 Network disturbance at kleyrex
none
0 second

Jun 15, 15:37 CESTResolved - Since 3.37pm CEST we're experiencing issues for our peering sessions at KleyReX. For...

2021-01-15 21:35 Outage of our Core-Network
none
0 second

Jan 15, 22:35 CETResolved - The incident has been resolved.Jan 15, 21:01 CETMonitoring - We were able to fix the ...

2021-01-15 03:12 Maintenance at core01 at FRA14, Interxion
none
0 second

Jan 15, 04:12 CETCompleted - The scheduled maintenance has been completed.Jan 15, 03:00 CETIn progress - Schedule...

2021-01-08 17:17 Partial Outage of our Core-Network
none
0 second

Jan 8, 18:17 CETResolved - After monitoring for 48 hours we can close this incident. This incident has been reso...

2020-12-27 00:58 LUMASERV | Migration of the remaining vm's from the old cluster into our new high availability-clust...
none
0 second

Dec 27, 01:58 CETCompleted - The scheduled maintenance has been completed.All servers were successfully migrated ...

2020-12-20 23:00 CEPH upgrade
none
0 second

Dec 21, 00:00 CETCompleted - The scheduled maintenance has been completed.Dec 20, 20:00 CETIn progress - Schedule...

2020-12-13 22:42 Degraded performance at our cloud server cluster
none
0 second

Dec 13, 23:42 CETResolved - This incident has been resolved.Dec 13, 16:40 CETUpdate - We are continuing to invest...

2020-11-19 09:52 Outage at DENIC registration system
critical
30 mins

DENIC has resolved the incident.DENIC has resolved the incident.

2020-11-18 13:02 Partial packet loss
minor
0 second

Today between 1.02pm and 1.04pm CET we've experienced packet loss over certain routes. We've contacted the upstre...

2020-11-14 19:36 Issue at KleyReX, Frankfurt
minor
10 hrs, 58 mins

Since yesterday 7.48pm CET the connections are stable again. We provider of KleyReX has confirmed us that the net...

2020-11-11 06:00 Degraded management of VMs running on ls-ds-34 hypervisor
minor
92 hrs, 32 mins

The hypervisor has been rebooted between 2.25am and 2.27am CET. All VMs were up and running again after about thr...

2020-11-06 23:00 [Scheduled] Scheduled reboot of a cluster hypervisor
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2020-11-03 16:00 [Scheduled] DENIC maintenance work
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2020-10-29 02:01 [Scheduled] API database maintenance
maintenance
59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2020-10-23 18:01 Network issues
none
1 hr, 2 mins

The issue has been identified and resolved. We will provide more detailed information later that evening.The issue has been identified and resolved. We will provide more detailed information later that evening.

2020-10-22 17:46 Network issues
major
6 hrs, 11 mins

For now main traffic going to end customers will be sent over RETN (AS9002) to prevent eventual connection aborts...

2020-10-20 23:00 [Scheduled] Scheduled reboot of a cluster hypervisor
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2020-10-20 13:20 Partial packet loss via some routes
minor
35 mins

According to the statement from Core Backbone a JTAG has done some changes at their router fra30 which led to a s...

2020-10-19 00:30 [Scheduled] API database maintenance
maintenance
15 mins

The upgrade and configuration change has been completed without complications. The performance is now back to nor...

2020-10-15 19:10 Virtualisation cluster performance degraded
major
0 second

Starting from today 7.15pm CEST our monitoring reported a performance degradation at two virtualisation nodes. Th...

2020-10-09 14:00 Core Backbone network outage
minor
0 second

Today between 2.07pm and 2.14pm some routes didn't worked as expected due to an error at Core Backbone. The offic...

2020-10-08 08:15 Network outage at our network in Interxion
critical
2 hrs, 11 mins

This incident has been resolved.This incident has been resolved.

2020-10-04 19:30 BGP session flap for outgoing routes
critical
0 second

At 7.35pm it came to a BGP session flap between our edge and core routers. Due to this we had a short period of a...

2020-10-03 19:40 Network issues
major
25 hrs, 42 mins

The outgoing traffic has been switched back to normal. We were able to solve this problem with our upstream provi...

2020-09-28 14:00 Degraded performance in our cloud environment
major
0 second

This weeks Monday we detected a degraded performance in our cloud environment between 2pm and 9pm. The performanc...

2020-09-26 00:06 Packet loss due to a massive incoming ddos attack
major
20 mins

Starting from 11:50pm CEST a massive ddos attack against an internal used subnet which is not permanently mitigat...

2020-09-25 15:35 Partial packet loss via some routes
major
2 hrs, 16 mins

The incident has been resolved. Transit via Core-Backbone ins enabled again and routing has been switched back to...

2020-09-14 23:30 [Scheduled] LUMASERV | Migration of the remaining vm's from the old cluster into our new high availa...
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2020-08-11 00:30 [Scheduled] NicAPI database upgrade
maintenance
15 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2020-07-13 18:50 Network performance issues
major
16 mins

This incident has been resolved.This incident has been resolved.

2020-06-27 17:30 BGP Session flap
none
0 second

Today at 5:32pm a BGP session flap to our edge router occurred. We're currently looking into this. While losing t...

2020-06-26 19:00 Outgoing packet loss
none
0 second

Between today 7pm and 9pm we've experienced about 5% packet loss via some routes, especially via routes at DE-CIX...