Luno Status

The 1st of May 2025, Thursday, is a public holiday in Malaysia, during which banks do not process payments. This ...read more

Update: We have monitored the fix and observed no further issues with INJ and SNX cryptocurrencies. All crypto...read more

Withdrawals have resumed following the bank holiday on 28.04.2025Withdrawals have resumed following the bank holiday on 28.04.2025

Withdrawals are now being processed as scheduled. Thank youWithdrawals are now being processed as scheduled. Thank you

Withdrawals are now being processed as scheduled. Thank youWithdrawals are now being processed as scheduled. Thank you

This incident has now been resolved.This incident has now been resolved.

A fix has been deployed, and there should be no further issues with attempts to buy and sell FTM using Instant Bu...read more

The issue has been resolved, thank you for your patience and we apologise for the inconvenienced caused.The issue has been resolved, thank you for your patience and we apologise for the inconvenienced caused.

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

Withdrawals have resumed following the bank holidays on 18.04.2025 and 21.04.2025.Withdrawals have resumed following the bank holidays on 18.04.2025 and 21.04.2025.

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

The issue affecting promotional and referral code redemptions has been resolved. Redemptions are now working norm...read more

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

Maintenance on our ADA wallet configuration has been completed. The ability to send ADA, create new receive addre...read more

Maintenance has been completed, we thank you for your patienceMaintenance has been completed, we thank you for your patience

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

Update: The maintenance has been completed, and all services are running as expected. We appreciate your under...read more

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

We would like to inform our customers that the planned database maintenance, scheduled for April 7th at 10:00, ha...read more

Deposit is now process as usual. If you still encounter delay in deposit, please follow below steps to confirm th...read more

Withdrawals are now being processed as scheduled. Thank youWithdrawals are now being processed as scheduled. Thank you

Our third-party provider has addressed the issues on their end and deposits are now being processed as usual. We...read more

Apr 1, 09:40 UTCResolved - This issue has been resolved. Withdrawals via Bank transfer are working as expected.W...read more

The issue has now been resolved, we thank you for your patience and apologies for the inconvenience caused.The issue has now been resolved, we thank you for your patience and apologies for the inconvenience caused.

Mar 31, 13:31 UTCResolved - This incident has been resolved.Mar 31, 07:07 UTCInvestigating - discover.luno.com wi...read more

The maintenance was successfully completed with no issues. We appreciate your patience and understanding in this...read more

Mar 27, 05:58 UTCResolved - The issue has been resolved. IOS customers are now able to use their Luno App without...read more

Mar 26, 13:16 UTCResolved - Update: The maintenance has successfully been completed.We appreciate your understand...read more

Mar 24, 06:29 UTCResolved - All delayed express withdrawals have been processed.Express withdrawals are working a...read more

Mar 22, 10:25 UTCResolved - We have deployed a fix which has fixed the issue.Deposits should now work as normal f...read more

Mar 20, 17:30 UTCCompleted - The scheduled maintenance has been completed.Mar 20, 15:45 UTCIn progress - Schedule...read more

Mar 19, 18:30 UTCCompleted - The scheduled maintenance has been completed.Mar 19, 15:45 UTCIn progress - Schedule...read more

Mar 19, 14:26 UTCResolved - We've been stable since our last update, thanks again for your patience.Mar 19, 11:45...read more

Mar 19, 03:38 UTCResolved - Withdrawals are now processed as usualMar 17, 10:45 UTCIdentified - The 18th March is...read more

Mar 18, 12:35 UTCResolved - The maintenance was successfully completed with no issues.We appreciate your patience...read more

Mar 18, 11:57 UTCResolved - We are no longer experiencing SMS delivery delays when sending messages. This has bee...read more

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

FPX deposits via OCBC have been processed as usual.FPX deposits via OCBC have been processed as usual.

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

The issue has been resolved, thank you for your patience.The issue has been resolved, thank you for your patience.

The issue has been resolved, thank you for your patienceThe issue has been resolved, thank you for your patience

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

This issue has now been resolved. Thank you for your patience.This issue has now been resolved. Thank you for your patience.

Update: We have successfully implemented a fix and Luno Pay is working as intended on iOS. We apologise for any...read more

Update: We have deployed a fix and business account verification is processing as normal. We appreciate your u...read more

The help centre is running as normal, customers should not see any further errors. We appreciate your patience a...read more

You can make use of our other deposit methods such as FPX and Touch n Go at the moment. You can learn more on ho...read more

This issue has now been resolved. Thank you for your patience.This issue has now been resolved. Thank you for your patience.