Current Status: Luno is UP
We checked the official Luno status page for updates 3 mins, 51 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-09-29 09:41 | Exchange Pairs are unavailable in the EU | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2025-09-29 06:41 | Public Holiday Reminder - Withdrawal Requests will take longer than usual in Malaysia | none | 0 second | Withdrawals are now being processed as scheduled. Thank youWithdrawals are now being processed as scheduled. Thank you |
| 2025-09-28 11:45 | Delayed Staking In Malaysia | none | 0 second | This incident is fully resolved.This incident is fully resolved. |
| 2025-09-21 09:47 | ABSA Instant Deposits are no longer available in South Africa | none | 0 second | Update: Instant deposits are no longer available to customers who bank with Absa. Please make use of an altern...read more |
| 2025-09-17 08:06 | Scheduled database maintenance | none | 0 second | Summary We are committed to providing you with the best possible service and, as part of our ongoing efforts to m...read more |
| 2025-09-13 14:45 | [Scheduled] [AUSTRALIA] Planned maintenance on system | maintenance | 7 hrs, 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-12 08:07 | Public Holiday Reminder - Withdrawal Requests will take longer than usual in Malaysia | none | 117 hrs, 55 mins | All withdrawal requests have been processed successfully and on schedule.All withdrawal requests have been processed successfully and on schedule. |
| 2025-09-12 07:20 | Delayed withdrawals in Nigeria | none | 6 hrs, 4 mins | Processing times for withdrawals are no longer delayed. Thank you for your patience.Processing times for withdrawals are no longer delayed. Thank you for your patience. |
| 2025-09-11 23:00 | Crypto Sends and Receives temporarily Paused - Security update in Nigeria | none | 81 hrs | We've successfully completed the scheduled round of security alignment with our partners, and crypto sends are no...read more |
| 2025-09-11 15:05 | Delayed Balance updates for API Websocket users | none | 18 mins | Update: We are no longer seeing any delays with Balance updates for any customers who use the API Websocket. W...read more |
| 2025-09-09 12:13 | Scheduled Database Maintenance | none | 46 hrs, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-04 07:59 | Public Holiday Reminder - Withdrawal Requests will take longer than usual in Malaysia | none | 88 hrs, 52 mins | Withdrawals are now being processed as scheduled. Thank youWithdrawals are now being processed as scheduled. Thank you |
| 2025-09-03 13:50 | Scheduled database maintenance | none | 21 hrs, 40 mins | The scheduled database maintenance was completed successfully with no issues. All systems are operational. We ap...read more |
| 2025-09-02 12:31 | Delayed Withdrawals in Kenya | none | 20 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-02 07:33 | Unable to Send Crypto via Web in Malaysia | none | 49 hrs, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-01 16:53 | Delayed Crypto Sends | none | 2 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-31 20:41 | Bundles temporarily unavailable | none | 0 second | The issue has now been resolved and bundle purchases are working once again. Thank you for your patience.The issue has now been resolved and bundle purchases are working once again. Thank you for your patience. |
| 2025-08-28 15:36 | Delayed Staking rewards for Near | none | 14 hrs, 9 mins | We are no longer seeing delays with Near staking rewards. We appreciate your understanding in this matter.We are no longer seeing delays with Near staking rewards. We appreciate your understanding in this matter. |
| 2025-08-26 09:12 | Incomplete FTM wallet graph information | none | 40 mins | We are no longer seeing an incomplete FTM graph on their Luno wallet. We appreciate your understanding in this m...read more |
| 2025-08-26 07:50 | Log in error for Android users in Malaysia | none | 73 hrs, 11 mins | Update: We are no longer seeing any issues regarding login for Android users. We appreciate your patience and ...read more |
| 2025-08-25 17:38 | Watch list and coin details discrepancies for some currencies | none | 19 hrs, 44 mins | Update: We have deployed a fix. Customers should no longer see any discrepancies with any fiat coin watch list...read more |
| 2025-08-25 08:05 | 4 Digit pin loop for android users | none | 53 hrs, 10 mins | We are no longer seeing customers experience this issue. 4-digit pins should be working as normal We appreciat...read more |
| 2025-08-24 13:10 | BVN Verification Issue in Nigeria | none | 0 second | We are continuing to work closely with our third-party provider, who is still investigating the underlying cause....read more |
| 2025-08-24 09:52 | BCH is temporarily unavailable on Instant Buy and Sell | none | 17 mins | We are no longer seeing any issues with the Bitcoin Cash (BCH) / Bitcoin (BTC) pair on instant buy and sell. We ...read more |
| 2025-08-22 22:00 | [Scheduled] Permata Bank Indonesia Maintenance | maintenance | 20 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-19 15:45 | [Scheduled] Planned maintenance on FPX instant deposit system in Malaysia | maintenance | 2 hrs, 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-19 07:51 | Delayed NEAR Staking and Rewards | none | 6 hrs, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-18 15:45 | [Scheduled] Planned maintenance on FPX instant deposit system in Malaysia | maintenance | 2 hrs, 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-15 14:10 | Planned maintenance may potentially impact Express withdrawals in South Africa | none | 65 hrs, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-13 15:45 | [Scheduled] Planned maintenance on FPX instant deposit system in Malaysia | maintenance | 6 hrs, 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-11 15:45 | [Scheduled] Planned maintenance on FPX instant deposit system in Malaysia | maintenance | 6 hrs, 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-08 13:53 | Public Holiday Reminder - Withdrawal Requests will take longer than usual in South Africa | none | 66 hrs, 7 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-04 11:16 | Delayed withdrawals in Kenya | none | 22 hrs, 17 mins | Update: Customer should see no further delays with their withdrawals. All withdrawal processing times should b...read more |
| 2025-08-04 07:23 | Delayed Verifications In South Africa | none | 2 hrs, 30 mins | Update: We are no longer seeing any delays with verifications for customer accounts. Verifications should be w...read more |
| 2025-07-30 16:14 | Degraded performance on our exchange | none | 28 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-29 09:01 | Persistence Of Orders And Balance are Delayed in Indonesia | none | 40 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-28 10:02 | Delayed Order Updates Over Public Userstreams in ZA | none | 7 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-27 08:54 | Delayed SMS's in Nigeria | none | 0 second | Update: We are seeing no further delays with SMS delivery in Nigeria. We appreciate your understanding in this...read more |
| 2025-07-26 20:33 | SUI Unavailable for Purchase via Instant Buy and Sell | none | 13 hrs, 18 mins | The issue has been resolved. Customers can now purchase SUI via instant buy and sell. Thank you for your patienc...read more |
| 2025-07-26 02:56 | Public Holiday Reminder - Withdrawal Requests will take longer than usual in Malaysia | none | 55 hrs, 16 mins | Withdrawals have been processed as usualWithdrawals have been processed as usual |
| 2025-07-25 15:45 | [Scheduled] Planned maintenance on FPX instant deposit system in Malaysia | maintenance | 6 hrs, 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-25 12:06 | Delayed Crypto sends | none | 2 hrs, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-24 13:38 | Scheduled Maintenance Impacting Verification in Indonesia | none | 88 hrs, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-23 15:45 | [Scheduled] Planned maintenance on FPX instant deposit system in Malaysia | maintenance | 5 hrs, 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-23 14:06 | Exchange Latency | none | 1 hr, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-23 07:41 | Delayed OTP delivery in ZA | none | 6 hrs, 52 mins | The issue has been resolved, thank you for your patience.The issue has been resolved, thank you for your patience. |
| 2025-07-22 16:52 | Delayed Withdrawals In Nigeria | none | 14 hrs, 11 mins | This is issue has been resolved. We thank you for your patience.This is issue has been resolved. We thank you for your patience. |
| 2025-07-22 15:45 | [Scheduled] Planned maintenance on FPX instant deposit system in Malaysia | maintenance | 6 hrs, 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-22 15:15 | Delayed SMS's in Nigeria | none | 165 hrs, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-22 10:35 | Delayed Deposits in Nigeria | none | 4 hrs, 10 mins | The issue has been resolved and we thank you for your patienceThe issue has been resolved and we thank you for your patience |