Luno Status

Is Luno down?

Current Status: Luno is UP

We checked the official Luno status page for updates 2 mins, 21 seconds ago.

Past Luno Incidents

Source: Official Luno status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-04-29 00:40 Certain cryptocurrencies are unavailable on Instant Buy and Sell
none
0 second

Update: We have monitored the fix and observed no further issues with INJ and SNX cryptocurrencies. All crypto...

2025-04-27 04:52 Public Holiday Reminder - Withdrawal Requests will take longer than usual in Malaysia
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0 second

Withdrawals are now being processed as scheduled. Thank youWithdrawals are now being processed as scheduled. Thank you

2025-04-26 02:22 Public Holiday Reminder - Withdrawal Requests will take longer than usual in Indonesia
none
0 second

Withdrawals are now being processed as scheduled. Thank youWithdrawals are now being processed as scheduled. Thank you

2025-04-22 08:00 Scheduled Maintenance
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0 second

THIS IS A SCHEDULED EVENT Apr 22, 08:00 - 09:00 UTCApr 17, 07:37 UTCScheduled - We are committed to providing you...

2025-04-17 11:52 Public Holiday Reminder - Withdrawal Requests will take longer than usual
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0 second

The 18.04.2025 and 21.04.2025 is a public holiday, during which banks do not process payments. This means any wit...

2025-04-14 15:45 [Scheduled] Planned maintenance on FPX instant deposit system in Malaysia
maintenance
6 hrs, 15 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-14 06:41 Promotional code redemption delays
none
34 mins

The issue affecting promotional and referral code redemptions has been resolved. Redemptions are now working norm...

2025-04-12 15:45 [Scheduled] Planned maintenance on FPX instant deposit system in Malaysia
maintenance
6 hrs, 15 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-11 14:08 ADA wallet maintenance
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0 second

We’re currently doing maintenance on our wallet configuration for ADA, during this period the ability to perform ...

2025-04-09 15:00 Scheduled Maintenance Impacting Verification in Indonesia
none
3 hrs, 41 mins

Maintenance has been completed, we thank you for your patienceMaintenance has been completed, we thank you for your patience

2025-04-08 10:00 [Scheduled] Planned Database Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-08 06:52 Scheduled Maintenance in South Africa
none
43 hrs, 50 mins

Update: The maintenance has been completed, and all services are running as expected. We appreciate your under...

2025-04-07 15:45 [Scheduled] Planned maintenance on FPX instant deposit system in Malaysia
maintenance
6 hrs, 15 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-07 09:39 [Scheduled] Planned Database Maintenance
maintenance
0 second

We would like to inform our customers that the planned database maintenance, scheduled for April 7th at 10:00, ha...

2025-04-07 02:27 Slow Bank Deposits in Australia
none
166 hrs, 23 mins

Deposit is now process as usual. If you still encounter delay in deposit, please follow below steps to confirm th...

2025-04-02 02:30 Public Holiday Reminder - Withdrawal Requests will take longer than usual in Indonesia
none
145 hrs, 6 mins

Withdrawals are now being processed as scheduled. Thank youWithdrawals are now being processed as scheduled. Thank you

2025-04-01 19:41 Delayed deposits in Kenya
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0 second

We want to update you regarding the ongoing deposit delays. We are working diligently with our third-party provid...

2025-04-01 09:40 Delayed withdrawals in Nigeria
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0 second

Apr 1, 09:40 UTCResolved - This issue has been resolved. Withdrawals via Bank transfer are working as expected.W...

2025-04-01 09:25 Unable to scan QR codes to send on Android & iOS
-26 second

No description

2025-03-31 13:31 Maintenance on discover.luno.com
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0 second

Mar 31, 13:31 UTCResolved - This incident has been resolved.Mar 31, 07:07 UTCInvestigating - discover.luno.com wi...

2025-03-28 17:58 Scheduled Maintenance
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0 second

The maintenance was successfully completed with no issues. We appreciate your patience and understanding in this...

2025-03-27 05:58 Exchange on Luno iOS App is intermittently unresponsive
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0 second

Mar 27, 05:58 UTCResolved - The issue has been resolved. IOS customers are now able to use their Luno App without...

2025-03-26 13:16 Scheduled Maintenance
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0 second

Mar 26, 13:16 UTCResolved - Update: The maintenance has successfully been completed.We appreciate your understand...

2025-03-24 06:29 Delayed express withdrawals in South Africa
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0 second

Mar 24, 06:29 UTCResolved - All delayed express withdrawals have been processed.Express withdrawals are working a...

2025-03-22 10:25 Deposit errors in Australia
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0 second

Mar 22, 10:25 UTCResolved - We have deployed a fix which has fixed the issue.Deposits should now work as normal f...

2025-03-20 17:30 Planned maintenance on FPX instant deposit system in Malaysia
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0 second

Mar 20, 17:30 UTCCompleted - The scheduled maintenance has been completed.Mar 20, 15:45 UTCIn progress - Schedule...

2025-03-19 18:30 Planned maintenance on FPX instant deposit system in Malaysia
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0 second

Mar 19, 18:30 UTCCompleted - The scheduled maintenance has been completed.Mar 19, 15:45 UTCIn progress - Schedule...

2025-03-19 14:26 Slow balance updates on and errors on the Exchange
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0 second

Mar 19, 14:26 UTCResolved - We've been stable since our last update, thanks again for your patience.Mar 19, 11:45...

2025-03-19 03:38 Public Holiday Reminder - Withdrawal Requests will take longer than usual in Malaysia
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0 second

Mar 19, 03:38 UTCResolved - Withdrawals are now processed as usualMar 17, 10:45 UTCIdentified - The 18th March is...

2025-03-18 12:35 Scheduled Maintenance
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0 second

Mar 18, 12:35 UTCResolved - The maintenance was successfully completed with no issues.We appreciate your patience...

2025-03-18 11:57 Delayed SMS delivery in Nigeria
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0 second

Mar 18, 11:57 UTCResolved - We are no longer experiencing SMS delivery delays when sending messages. This has bee...

2025-03-15 13:45 [Scheduled] [AUSTRALIA] [DEPOSITS] Planned maintenance on system.
maintenance
10 hrs, 15 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-14 15:45 [Scheduled] Planned maintenance on FPX instant deposit system in Malaysia
maintenance
6 hrs, 15 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-13 15:45 [Scheduled] Planned maintenance on FPX instant deposit system in Malaysia
maintenance
6 hrs, 15 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-10 05:51 Slow FPX deposit allocation via OCBC in Malaysia
none
70 hrs, 14 mins

FPX deposits via OCBC have been processed as usual.FPX deposits via OCBC have been processed as usual.

2025-03-09 15:45 [Scheduled] Planned maintenance on FPX instant deposit system in Malaysia
maintenance
9 hrs, 15 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-08 22:40 Delayed Deposits in Nigeria
none
19 mins

The issue has been resolved, thank you for your patience.The issue has been resolved, thank you for your patience.

2025-03-08 14:40 Delayed price charts for IMX and HBAR against all fiat currencies
none
3 hrs, 16 mins

The issue has been resolved, thank you for your patienceThe issue has been resolved, thank you for your patience

2025-03-07 15:45 [Scheduled] Planned maintenance on FPX instant deposit system in Malaysia
maintenance
8 hrs, 15 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-05 09:06 Delayed GBP Withdrawals
none
24 hrs, 28 mins

This issue has now been resolved. Thank you for your patience.This issue has now been resolved. Thank you for your patience.

2025-03-04 15:36 Luno pay error for iOS customers in South Africa
none
165 hrs, 7 mins

Update: We have successfully implemented a fix and Luno Pay is working as intended on iOS. We apologise for any...

2025-03-04 09:38 Business account verification delays
none
1 hr, 18 mins

Update: We have deployed a fix and business account verification is processing as normal. We appreciate your u...

2025-02-28 11:28 Help Centre Unavailable
none
12 mins

The help centre is running as normal, customers should not see any further errors. We appreciate your patience a...

2025-02-27 04:03 Please use FPX or Touch 'n Go to deposit in Malaysia
none
0 second

You can make use of our other deposit methods such as FPX and Touch n Go at the moment. You can learn more on ho...

2025-02-25 20:53 Delayed BTC Sends
none
2 hrs, 6 mins

This issue has now been resolved. Thank you for your patience.This issue has now been resolved. Thank you for your patience.

2025-02-25 13:17 Degraded performance
none
20 hrs, 6 mins

No further impact since our last update, thanks again for your patience.No further impact since our last update, thanks again for your patience.

2025-02-25 10:00 Delayed USDT sends
none
2 hrs, 57 mins

Thank you for your patience, issue has been resolved.Thank you for your patience, issue has been resolved.

2025-02-25 08:12 Delayed Balances in Indonesia
none
16 mins

Thank you for your patience, the issue has now been resolvedThank you for your patience, the issue has now been resolved

2025-02-23 02:35 Instant Buy and Sell may be unavailable on certain coins
none
5 hrs, 41 mins

All is stable, thanks for your patience.All is stable, thanks for your patience.

2025-02-21 05:32 Delayed prices reflecting for some pairs on our exchanges
none
24 mins

This issue has been fixed. Thank you for your patience.This issue has been fixed. Thank you for your patience.