Current Status: LuxSci is UP
We checked the official LuxSci status page for updates 1 min, 58 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-01 00:00 | [Scheduled] Rolling server reboots for security updates | maintenance | 168 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-27 05:14 | Maintenance reboot scheduled for shared database server | none | 0 second | Jan 27, 00:14 ESTCompleted - The scheduled maintenance has been completed.Jan 26, 23:59 ESTIn progress - Schedule...read more |
| 2025-01-19 14:39 | ProofPoint issue | none | 0 second | Jan 19, 09:39 ESTResolved - ProofPoint Maintenace is now complete. Mail flow did resume yesterday around 12:40 P...read more |
| 2025-01-12 08:00 | Rolling server reboots for security updates | none | 0 second | Jan 12, 03:00 ESTCompleted - The scheduled maintenance has been completed.Jan 4, 20:00 ESTIn progress - Schedule...read more |
| 2024-10-07 13:00 | Rolling server reboots for security updates | none | 0 second | Oct 7, 09:00 EDTCompleted - The scheduled maintenance has been completed.Oct 1, 21:00 EDTIn progress - Schedule...read more |
| 2024-09-26 01:30 | Maintenance Notification for shared server rs6166 | none | 0 second | Sep 25, 21:30 EDTCompleted - The scheduled maintenance has been completed.Sep 25, 21:00 EDTIn progress - Schedule...read more |
| 2024-07-13 01:00 | Rolling server reboots for security updates | none | 0 second | Jul 12, 21:00 EDTCompleted - The scheduled maintenance has been completed.Jul 5, 21:00 EDTIn progress - Schedule...read more |
| 2024-06-30 11:00 | Reboot for Shared Web server rs6027.luxsci.com | none | 0 second | Jun 30, 07:00 EDTCompleted - The scheduled maintenance has been completed.Jun 30, 06:00 EDTIn progress - Schedule...read more |
| 2024-06-09 14:17 | [Scheduled] MariaDB Upgrade from v10.4 to v10.6 | none | 0 second | Jun 9, 10:17 EDTCompleted - The scheduled maintenance has been completed.May 20, 07:34 EDTUpdate - Scheduled mai...read more |
| 2024-05-12 11:00 | Maintenance Notification RAM upgrade for shared server rs7070 | none | 0 second | May 12, 07:00 EDTCompleted - The scheduled maintenance has been completed.May 12, 06:00 EDTIn progress - Schedule...read more |
| 2024-04-07 04:00 | Rolling server reboots for security updates | none | 0 second | Apr 7, 00:00 EDTCompleted - The scheduled maintenance has been completed.Mar 31, 00:00 EDTIn progress - Schedule...read more |
| 2024-03-22 03:00 | Maintenance reboot for shared email server rs6164 | none | 0 second | Mar 21, 23:00 EDTCompleted - The scheduled maintenance has been completed.Mar 21, 22:00 EDTIn progress - Schedule...read more |
| 2024-01-26 18:27 | Investigating an Issue with Premium Archival (Sonian) Email Ingestion | none | 0 second | Jan 26, 13:27 ESTResolved - The Sonian Email Archiving issue has been resolved and emails are now being journaled...read more |
| 2024-01-05 03:00 | Rolling server reboots for security updates | none | 0 second | Jan 4, 22:00 ESTCompleted - The scheduled maintenance has been completed.Dec 28, 22:01 ESTIn progress - Schedule...read more |
| 2023-12-25 06:01 | Maintenance reboot scheduled for shared database server | none | 0 second | Dec 25, 01:01 ESTCompleted - The scheduled maintenance has been completed.Dec 25, 00:00 ESTIn progress - Schedule...read more |
| 2023-11-26 04:00 | Scheduled Upgrade from PHP 8.0 to 8.1 | none | 0 second | Nov 25, 23:00 ESTCompleted - The scheduled maintenance has been completed.Nov 1, 00:00 EDTIn progress - Schedule...read more |
| 2023-11-13 18:35 | WebMail issue | none | 0 second | Nov 13, 13:35 ESTResolved - An issue with one of our WebMail servers caused email to be unavailable to users who ...read more |
| 2023-11-12 12:00 | Maintenance Reboot for shared email server rs6166 | none | 0 second | Nov 12, 07:00 ESTCompleted - The scheduled maintenance has been completed.Nov 12, 06:00 ESTIn progress - Schedule...read more |
| 2023-11-10 02:30 | Maintenance Reboot for shared email servers rs6024 and rs6025 | none | 0 second | Nov 9, 21:30 ESTCompleted - The scheduled maintenance has been completed.Nov 9, 21:02 ESTIn progress - Schedule...read more |
| 2023-10-13 02:00 | Reboot for shared web server rs6128.luxsci.com | none | 0 second | Oct 12, 22:00 EDTCompleted - The scheduled maintenance has been completed.Oct 12, 21:00 EDTIn progress - Schedule...read more |
| 2023-10-11 01:00 | Rolling server reboots for security updates | none | 0 second | Oct 10, 21:00 EDTCompleted - The scheduled maintenance has been completed.Oct 3, 21:00 EDTIn progress - Schedule...read more |
| 2023-08-28 17:33 | Two Factor Authentications SMS Messages Not Being Delivered | none | 0 second | Aug 28, 13:33 EDTResolved - The SMS solution from our SMS provider has propagated to the major phone carriers. Al...read more |
| 2023-07-24 02:00 | Scheduled Maintenance for BEE Pro Plugin Services | none | 0 second | Jul 23, 22:00 EDTCompleted - The scheduled maintenance has been completed.Jul 23, 20:00 EDTIn progress - Schedule...read more |
| 2023-07-21 02:01 | Scheduled server maintenance for rs6161.luxsci.com | none | 0 second | Jul 20, 22:01 EDTCompleted - The scheduled maintenance has been completed.Jul 20, 21:01 EDTIn progress - Schedule...read more |
| 2023-07-12 02:30 | Scheduled server maintenance for rs6128.luxsci.com | none | 0 second | Jul 11, 22:30 EDTCompleted - The scheduled maintenance has been completed.Jul 11, 21:00 EDTIn progress - Schedule...read more |
| 2023-06-20 20:00 | [Scheduled] Rolling server reboots for security updates | maintenance | 168 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-06-02 20:39 | Currently a data center cooling failure in one of our data centers is affecting a few customers. | major | 11 hrs, 58 mins | Oracle has reported this data center incident has been fully resolved earlier this morning. To our knowledge, on...read more |
| 2023-05-11 16:57 | We are experiencing some issues with network latency | minor | 3 hrs, 13 mins | This issue is resolved.This issue is resolved. |
| 2023-04-08 00:02 | [Scheduled] Rolling server reboots for security updates | maintenance | 171 hrs, 58 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-01-10 13:24 | Avast Anti-virus Prevents Going to LuxSci.com | minor | 20 hrs, 55 mins | Users of Avast Anti-virus should no longer see a phishing warning when going to LuxSci.com domains. If users stil...read more |
| 2023-01-07 21:00 | [Scheduled] Rolling server reboots for security updates | maintenance | 168 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-01-03 15:22 | Ongoing Issue With Webmail | minor | 34 mins | Our operations team has diagnosed the issue with shared webmail. A solution was put in place and the shared webma...read more |
| 2022-11-30 20:29 | [Scheduled] Scheduled Upgrade from PHP 7.4 to 8.0 | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-11-18 21:00 | [Scheduled] Reboot for share web server rs6126.luxsci.com | maintenance | 1 hr, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-10-17 15:58 | Webmail Issues | major | 32 mins | The webmail issue has been resolved. All users should be able to access webmail at this time.The webmail issue has been resolved. All users should be able to access webmail at this time. |
| 2022-10-07 19:00 | [Scheduled] Rolling server reboots for security updates | maintenance | 168 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-07-28 23:00 | [Scheduled] Rolling server reboots for security updates | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-06-07 09:01 | [Scheduled] MariaDB Upgrade from v10.2 to v10.4 | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-05-09 13:27 | [Scheduled] Shared Services Rolling Migration from RackSpace VMWare to Oracle | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-05-09 13:27 | [Scheduled] Scheduled Upgrades from PHP 7.3 to PHP 7.4 | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-04-27 23:00 | [Scheduled] Rolling server reboots for security updates | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-02-18 21:00 | [Scheduled] Migration to a new server for rs126 | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-02-11 21:00 | [Scheduled] Migration to a new server for rs166.luxsci.com | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-02-11 00:00 | [Scheduled] Migration to a new server for rs167.luxsci.com | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-02-04 21:02 | [Scheduled] Migration to a new server for rs158.luxsci.com | maintenance | 1 hr, 58 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-02-04 21:02 | [Scheduled] Migration to a new server for rs163.luxsci.com | maintenance | 1 hr, 58 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-01-21 21:00 | [Scheduled] Migration to a new server for rs128 | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-01-01 20:00 | [Scheduled] Rolling server reboots for security updates | maintenance | 168 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-12-14 00:00 | DDOS attack on rs6161 mitigated | none | 0 second | Customers sending email though server rs6161 (i.e., email1.luxsci.com, email4.luxsci.com, and smtp.luxsci.com) we...read more |
| 2021-11-28 21:09 | [Scheduled] Rolling server reboots for security updates | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |