Current Status: LuxSci is UP
We checked the official LuxSci status page for updates 2 mins, 28 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-12-01 05:00 | Scheduled Upgrade from PHP 8.1 to 8.3 | none | 0 second | THIS IS A SCHEDULED EVENT Dec 1, 2025, 00:00 EST - Jan 1, 2026, 00:00 ESTAug 27, 14:49 EDTScheduled -...read more |
| 2025-10-29 21:00 | [Scheduled] Rolling server reboots for security updates | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-10-21 09:57 | Archival may have been temporarily disabled for some domains last night | none | 0 second | Due to a side effect of the Amazon Web Servers (AWS) outage from yesterday, some of LuxSci's customer domains may...read more |
| 2025-10-20 15:36 | Bounces caused by Archival Service which uses Amazon Web Services | none | 3 hrs, 20 mins | Emails to @us1.journaladdress.com are now being delivered as normal. Old emails that are queued will start to be ...read more |
| 2025-07-15 01:00 | Rolling server reboots for security updates | none | 0 second | Jul 14, 21:00 EDTCompleted - The scheduled maintenance has been completed.Jul 7, 21:00 EDTIn progress - Schedule...read more |
| 2025-07-10 17:24 | Some user are experiencing delays with email delivery | none | 0 second | Jul 10, 13:24 EDTResolved - This incident has been resolved.Jul 10, 09:39 EDTMonitoring - A fix has been implemen...read more |
| 2025-06-15 02:00 | Server reboot for rs6026.luxsci.com | none | 0 second | Jun 14, 22:00 EDTCompleted - The scheduled maintenance has been completed.Jun 14, 21:00 EDTIn progress - Schedule...read more |
| 2025-06-11 21:04 | Email Delay Affecting Proofpoint Customers | none | 0 second | Jun 11, 17:04 EDTResolved - The delay in delivery emails flowing through Proofpoint has been resolved. It may tak...read more |
| 2025-05-30 18:45 | MobileSync Intermittent Sync Delays | none | 0 second | May 30, 14:45 EDTResolved - The MobileSync issue has been resolved.May 30, 10:18 EDTInvestigating - MobileSync us...read more |
| 2025-05-04 12:00 | Server reboot for rs6022.luxsci.com | none | 0 second | May 4, 08:00 EDTCompleted - The scheduled maintenance has been completed.May 4, 06:00 EDTIn progress - Schedule...read more |
| 2025-04-08 04:00 | Rolling server reboots for security updates | none | 0 second | Apr 8, 00:00 EDTCompleted - The scheduled maintenance has been completed.Apr 1, 00:00 EDTIn progress - Schedule...read more |
| 2025-01-27 05:14 | Maintenance reboot scheduled for shared database server | none | 0 second | Jan 27, 00:14 ESTCompleted - The scheduled maintenance has been completed.Jan 26, 23:59 ESTIn progress - Schedule...read more |
| 2025-01-19 14:39 | ProofPoint issue | none | 0 second | Jan 19, 09:39 ESTResolved - ProofPoint Maintenace is now complete. Mail flow did resume yesterday around 12:40 P...read more |
| 2025-01-12 08:00 | Rolling server reboots for security updates | none | 0 second | Jan 12, 03:00 ESTCompleted - The scheduled maintenance has been completed.Jan 4, 20:00 ESTIn progress - Schedule...read more |
| 2024-10-07 13:00 | Rolling server reboots for security updates | none | 0 second | Oct 7, 09:00 EDTCompleted - The scheduled maintenance has been completed.Oct 1, 21:00 EDTIn progress - Schedule...read more |
| 2024-09-26 01:30 | Maintenance Notification for shared server rs6166 | none | 0 second | Sep 25, 21:30 EDTCompleted - The scheduled maintenance has been completed.Sep 25, 21:00 EDTIn progress - Schedule...read more |
| 2024-07-13 01:00 | Rolling server reboots for security updates | none | 0 second | Jul 12, 21:00 EDTCompleted - The scheduled maintenance has been completed.Jul 5, 21:00 EDTIn progress - Schedule...read more |
| 2024-06-30 11:00 | Reboot for Shared Web server rs6027.luxsci.com | none | 0 second | Jun 30, 07:00 EDTCompleted - The scheduled maintenance has been completed.Jun 30, 06:00 EDTIn progress - Schedule...read more |
| 2024-06-09 14:17 | [Scheduled] MariaDB Upgrade from v10.4 to v10.6 | none | 0 second | Jun 9, 10:17 EDTCompleted - The scheduled maintenance has been completed.May 20, 07:34 EDTUpdate - Scheduled mai...read more |
| 2024-05-12 11:00 | Maintenance Notification RAM upgrade for shared server rs7070 | none | 0 second | May 12, 07:00 EDTCompleted - The scheduled maintenance has been completed.May 12, 06:00 EDTIn progress - Schedule...read more |
| 2024-04-07 04:00 | Rolling server reboots for security updates | none | 0 second | Apr 7, 00:00 EDTCompleted - The scheduled maintenance has been completed.Mar 31, 00:00 EDTIn progress - Schedule...read more |
| 2024-03-22 03:00 | Maintenance reboot for shared email server rs6164 | none | 0 second | Mar 21, 23:00 EDTCompleted - The scheduled maintenance has been completed.Mar 21, 22:00 EDTIn progress - Schedule...read more |
| 2024-01-26 18:27 | Investigating an Issue with Premium Archival (Sonian) Email Ingestion | none | 0 second | Jan 26, 13:27 ESTResolved - The Sonian Email Archiving issue has been resolved and emails are now being journaled...read more |
| 2024-01-05 03:00 | Rolling server reboots for security updates | none | 0 second | Jan 4, 22:00 ESTCompleted - The scheduled maintenance has been completed.Dec 28, 22:01 ESTIn progress - Schedule...read more |
| 2023-12-25 06:01 | Maintenance reboot scheduled for shared database server | none | 0 second | Dec 25, 01:01 ESTCompleted - The scheduled maintenance has been completed.Dec 25, 00:00 ESTIn progress - Schedule...read more |
| 2023-11-26 04:00 | Scheduled Upgrade from PHP 8.0 to 8.1 | none | 0 second | Nov 25, 23:00 ESTCompleted - The scheduled maintenance has been completed.Nov 1, 00:00 EDTIn progress - Schedule...read more |
| 2023-11-13 12:42 | WebMail issue | major | 53 mins | An issue with one of our WebMail servers caused email to be unavailable to users who were logged into the affecte...read more |
| 2023-11-12 06:00 | [Scheduled] Maintenance Reboot for shared email server rs6166 | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-11-09 21:02 | [Scheduled] Maintenance Reboot for shared email servers rs6024 and rs6025 | maintenance | 28 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-10-12 21:00 | [Scheduled] Reboot for shared web server rs6128.luxsci.com | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-10-03 21:00 | [Scheduled] Rolling server reboots for security updates | maintenance | 168 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-08-25 13:13 | Two Factor Authentications SMS Messages Not Being Delivered | minor | 72 hrs, 20 mins | The SMS solution from our SMS provider has propagated to the major phone carriers. All customers should now be ab...read more |
| 2023-07-23 20:00 | [Scheduled] Scheduled Maintenance for BEE Pro Plugin Services | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-07-20 21:01 | [Scheduled] Scheduled server maintenance for rs6161.luxsci.com | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-07-11 21:00 | [Scheduled] Scheduled server maintenance for rs6128.luxsci.com | maintenance | 1 hr, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-06-20 20:00 | [Scheduled] Rolling server reboots for security updates | maintenance | 168 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-06-02 20:39 | Currently a data center cooling failure in one of our data centers is affecting a few customers. | major | 11 hrs, 58 mins | Oracle has reported this data center incident has been fully resolved earlier this morning. To our knowledge, on...read more |
| 2023-05-11 16:57 | We are experiencing some issues with network latency | minor | 3 hrs, 13 mins | This issue is resolved.This issue is resolved. |
| 2023-04-08 00:02 | [Scheduled] Rolling server reboots for security updates | maintenance | 171 hrs, 58 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-01-10 13:24 | Avast Anti-virus Prevents Going to LuxSci.com | minor | 20 hrs, 55 mins | Users of Avast Anti-virus should no longer see a phishing warning when going to LuxSci.com domains. If users stil...read more |
| 2023-01-07 21:00 | [Scheduled] Rolling server reboots for security updates | maintenance | 168 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-01-03 15:22 | Ongoing Issue With Webmail | minor | 34 mins | Our operations team has diagnosed the issue with shared webmail. A solution was put in place and the shared webma...read more |
| 2022-11-30 20:29 | [Scheduled] Scheduled Upgrade from PHP 7.4 to 8.0 | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-11-18 21:00 | [Scheduled] Reboot for share web server rs6126.luxsci.com | maintenance | 1 hr, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-10-17 15:58 | Webmail Issues | major | 32 mins | The webmail issue has been resolved. All users should be able to access webmail at this time.The webmail issue has been resolved. All users should be able to access webmail at this time. |
| 2022-10-07 19:00 | [Scheduled] Rolling server reboots for security updates | maintenance | 168 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-07-28 23:00 | [Scheduled] Rolling server reboots for security updates | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-06-07 09:01 | [Scheduled] MariaDB Upgrade from v10.2 to v10.4 | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-05-09 13:27 | [Scheduled] Shared Services Rolling Migration from RackSpace VMWare to Oracle | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-05-09 13:27 | [Scheduled] Scheduled Upgrades from PHP 7.3 to PHP 7.4 | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |