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We checked the official matillion status page for updates 4 mins, 47 seconds ago.

Past matillion Incidents

Source: Official matillion status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-07-12 08:00 Infrastructure Update
none
0 second

THIS IS A SCHEDULED EVENT Jul 12, 08:00 - 12:00 UTCJun 19, 14:10 UTCScheduled - Please be advised that we will pe...

2025-06-19 15:21 Experiencing issues with publication of pipelines.
minor
59 mins

This incident has been resolved.This incident has been resolved.

2025-06-13 08:04 Hub is down
critical
20 mins

This incident has been resolved.This incident has been resolved.

2025-06-11 17:13 Pubic API: 403 forbidden error returning when attempting to write or list secrets
minor
50 mins

This incident has been resolved.This incident has been resolved.

2025-05-13 11:07 Designer: Users unable to access any projects
critical
16 mins

This incident has been resolved.This incident has been resolved.

2025-05-01 13:24 Snowflake loading error
minor
14 hrs, 15 mins

This incident has been resolved.This incident has been resolved.

2025-04-08 12:30 [Scheduled] Emergency maintenance: required for Data Productivity Cloud
maintenance
34 mins

The emergency maintenance has been completed.The emergency maintenance has been completed.

2025-03-22 12:00 Infrastructure Update
none
0 second

Mar 22, 12:00 UTCCompleted - The scheduled maintenance has been completed.Mar 22, 08:00 UTCIn progress - Schedule...

2025-03-06 16:48 Netsuite Suiteanalytics Component- Oauth fails with error
minor
0 second

We are continuing to work on a fix for this issue.We are continuing to work on a fix for this issue.

2025-01-30 16:01 Designer: Intermittent issues with the Git Integration when using GitHub
none
0 second

Jan 30, 16:01 UTCResolved - This incident has been resolved.Jan 30, 14:46 UTCInvestigating - Users may experience...

2025-01-22 08:04 Designer: Intermittent issues with the Git Integration when using BitBucket
none
0 second

Jan 22, 08:04 UTCResolved - This incident has been resolved.Jan 21, 16:03 UTCInvestigating - Users may experience...

2024-12-14 18:00 Infrastructure Update
none
0 second

Dec 14, 18:00 UTCCompleted - The scheduled maintenance has been completed.Dec 14, 09:00 UTCIn progress - Schedule...

2024-12-06 15:43 Issue with Snowflake Cortex AI component within Data Productivity Cloud
none
0 second

Dec 6, 15:43 UTCResolved - This incident has been resolved.Dec 5, 19:50 UTCIdentified - Impact:Users of the Sno...

2024-12-03 00:42 Data Productivity Cloud - Pipeline execution is stalled within EU Region
none
0 second

Dec 3, 00:42 UTCResolved - This incident has been resolved.Dec 2, 22:31 UTCIdentified - The issue has been iden...

2024-11-16 13:26 Scheduler Service: Schedules that have been created for any pipeline that is within a folder in the ...
none
0 second

Nov 16, 13:26 UTCResolved - This incident has been resolved.Nov 16, 12:58 UTCUpdate - Please note that schedules ...

2024-11-15 11:47 Account administration issue affecting a small group of customers
none
0 second

Nov 15, 11:47 UTCResolved - This incident has been resolved.Nov 15, 10:27 UTCUpdate - We are continuing to work o...

2024-11-07 10:29 Scheduler: Some scheduled pipelines running an hour earlier in regions which observe daylight saving...
none
0 second

Nov 7, 10:29 UTCResolved - This incident has been resolved. To fix existing schedules please follow these instru...

2024-10-16 09:06 Designer: Unable to add custom connectors to pipelines
none
0 second

Oct 16, 09:06 UTCResolved - This incident has now been resolved and is now operational.Oct 16, 08:39 UTCIdentifie...

2024-09-17 13:25 Hub Billing: Customers intermittently unable to report on credit usage
none
0 second

Sep 17, 13:25 UTCResolved - This incident has been resolved.Sep 5, 11:38 UTCUpdate - We are currently testing an...

2024-08-30 06:24 Matillion Website is down Service Unavailable
none
0 second

Aug 30, 06:24 UTCResolved - This incident has been resolved.Aug 30, 06:22 UTCMonitoring - A fix has been implemen...

2024-08-22 09:40 Unable to run any pipelines in projects containing Flex connectors
none
0 second

Aug 22, 09:40 UTCResolved - This incident has been resolved.Aug 22, 09:40 UTCResolved - This incident has been resolved.

2024-08-21 18:08 Customers may be experiencing issues reaching some BYOG branches
none
0 second

Aug 21, 18:08 UTCResolved - This incident has been resolved.Aug 21, 12:56 UTCMonitoring - A fix has been implemen...

2024-08-14 09:36 GIT Integration issues
none
0 second

Aug 14, 09:36 UTCResolved - This incident has been resolved.Aug 8, 21:26 UTCUpdate - We are continuing to monito...

2024-07-18 09:02 Projects unavailable within US region
none
0 second

Jul 18, 09:02 UTCResolved - The incident has been resolved.Jul 18, 08:43 UTCInvestigating - Users in US locations...

2024-07-17 12:42 Lineage issue in EU region
none
0 second

Jul 17, 12:42 UTCResolved - The incident has been resolved.Jul 17, 12:35 UTCInvestigating - We are currently expe...

2024-06-29 09:47 Issue with Snowflake Cortex Components within Data Productivity Cloud
none
0 second

Jun 29, 09:47 UTCResolved - This incident has been resolved.Jun 28, 14:53 UTCIdentified - Snowflake's engineering...

2024-06-19 12:04 HUB: Unable to Setup Trial Snowflake warehouses and a perpetual loading screen is shown
minor
56 mins

This incident has been resolved.This incident has been resolved.

2024-06-11 08:47 Designer: Slow performance for projects with more than 50 pipelines
minor
3 hrs, 41 mins

This incident has been resolved.This incident has been resolved.

2024-06-06 14:09 Designer: Unable to successfully validate the Fixed Iterator component Iteration Values (execution i...
minor
1 hr, 20 mins

This incident has been resolved.This incident has been resolved.

2024-05-31 09:40 Degraded experience in designer for databricks customers
minor
6 hrs, 1 min

This incident has been resolved.This incident has been resolved.

2024-05-30 17:06 Designer: Unable to Access oAuth Configurations
critical
35 mins

This incident has been resolved.This incident has been resolved.

2024-05-13 13:37 Ongoing outage impacting runtime and design time development
critical
16 mins

The situation has been resolved in both the US and the EU.The situation has been resolved in both the US and the EU.

2024-05-07 09:00 [Scheduled] Schedule maintenance: potential impact to Agent Stability
maintenance
0 second

Scheduled maintenance is currently in progress. We will provide updates as necessary.Scheduled maintenance is currently in progress. We will provide updates as necessary.

2024-04-29 10:48 [Scheduled] Scheduled maintenance window for Custom Connecter
maintenance
6 hrs, 12 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-04-23 18:51 Hub accounts receiving 500 return code when trying to access projects
critical
17 mins

This incident has been resolved.This incident has been resolved.

2024-04-22 15:09 Unable to deploy new agents for data productivity cloud
major
2 hrs, 22 mins

This incident has been resolved.This incident has been resolved.

2024-04-03 09:53 Google ADs Query: [403] The caller does not have permission. Developer token is not allowed with pro...
minor
50 hrs, 12 mins

We have identified the issue and published a knowledge-based article for our customer base to resolve this issue ...

2024-04-02 14:15 (EU) : Matillion Hosted Agents - No Agent instances available
major
4 hrs, 1 min

This incident has been resolved.This incident has been resolved.

2024-04-02 08:41 HUB Login issue due to Auth0
minor
55 mins

This incident has been resolved.This incident has been resolved.

2024-03-22 12:40 Query Result to Scalar Component: Issue with variable resolution
none
1 hr, 48 mins

The Query Result to Scalar Component issue has been resolved, and it is now working as intended.The Query Result to Scalar Component issue has been resolved, and it is now working as intended.

2024-01-27 11:01 [Scheduled] Matillion Hub/Data Productivity Cloud Databases Maintenance
maintenance
1 hr, 40 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-01-22 11:12 Ongoing outage within EU production causing pipelines and schedules to fail execution.
critical
48 mins

The issue has been resolved, and service has been restored.The issue has been resolved, and service has been restored.

2024-01-18 09:51 Our engineering teams are currently investigating an issue of Agent status "UNKNOWN"
major
2 hrs, 22 mins

The issue has been resolved and it has been confirmed that no more UNKNOWN agent statusesThe issue has been resolved and it has been confirmed that no more UNKNOWN agent statuses

2024-01-16 16:22 Ongoing investigation into hub billing outage impacting Matillion ETL
major
44 mins

The issue has been resolved; if any of your instances are in an unlicensed state; a restart is required to ensur...

2024-01-11 13:43 Matillion Data Load User interface unavailable
major
5 mins

Users within US region operations have been restored.Users within US region operations have been restored.

2024-01-11 13:08 DPC - Cannot create or read secrets in region EU1
critical
3 hrs, 20 mins

This incident has been resolved.This incident has been resolved.

2023-12-19 13:03 DPC: Issue running and publishing pipelines
major
59 mins

This incident has been resolved.This incident has been resolved.

2023-12-06 20:05 Potential inaccuracies in billing data
minor
44 hrs, 4 mins

The incident has been resolved, and billing systems are back live and processing new events. There are ongoing a...

2023-12-05 20:56 No Agent Connections to Data Loader Platform in us-east-1
major
1 hr, 28 mins

This incident has been resolved.This incident has been resolved.

2023-10-30 20:34 Severe third-party outage: Matillion service unavailable
critical
36 mins

Matillion has observed the platform returning to regular behaviour post-deployment of resolution by third parties...