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We checked the official matillion status page for updates 5 mins, 14 seconds ago.

Past matillion Incidents

Source: Official matillion status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-08-28 05:00 [Scheduled] Emergency maintenance: required for Data Productivity Cloud
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-19 10:45 Agent Manager is currently unavailable in US region
critical
3 mins

This incident has been resolved.This incident has been resolved.

2025-07-23 11:49 Data Productivity Cloud is currently unavailable
critical
3 mins

This incident has been resolved.This incident has been resolved.

2025-07-21 10:00 Project Explorer: Unable to view and manage projects / schedules
critical
7 mins

This incident has been resolved.This incident has been resolved.

2025-07-21 09:30 Project Explorer: Unable to view and manage projects / schedules
critical
0 second

Users were unable to browse projects and related assets such as Artifacts and SchedulesUsers were unable to browse projects and related assets such as Artifacts and Schedules

2025-07-18 13:35 Designer currently unavailable: Error: the page could not be loaded
critical
8 mins

This incident has been resolved.This incident has been resolved.

2025-07-12 08:00 [Scheduled] Infrastructure Update
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-07 10:15 Project Explorer: Some users are unable to see Branches, Environments and Artifacts
minor
0 second

We are currently investigating this issue. Some users are unable to see Branches, Environments and Artifacts in P...

2025-06-19 15:21 Experiencing issues with publication of pipelines.
minor
59 mins

This incident has been resolved.This incident has been resolved.

2025-06-13 08:04 Hub is down
critical
20 mins

This incident has been resolved.This incident has been resolved.

2025-06-11 17:13 Pubic API: 403 forbidden error returning when attempting to write or list secrets
minor
50 mins

This incident has been resolved.This incident has been resolved.

2025-05-13 11:07 Designer: Users unable to access any projects
critical
16 mins

This incident has been resolved.This incident has been resolved.

2025-05-01 13:24 Snowflake loading error
minor
14 hrs, 15 mins

This incident has been resolved.This incident has been resolved.

2025-04-08 12:30 [Scheduled] Emergency maintenance: required for Data Productivity Cloud
maintenance
34 mins

The emergency maintenance has been completed.The emergency maintenance has been completed.

2025-03-22 08:00 [Scheduled] Infrastructure Update
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-06 16:48 Netsuite Suiteanalytics Component- Oauth fails with error
minor
0 second

We are continuing to work on a fix for this issue.We are continuing to work on a fix for this issue.

2025-01-30 14:46 Designer: Intermittent issues with the Git Integration when using GitHub
minor
1 hr, 15 mins

This incident has been resolved.This incident has been resolved.

2025-01-21 16:03 Designer: Intermittent issues with the Git Integration when using BitBucket
minor
16 hrs, 1 min

This incident has been resolved.This incident has been resolved.

2024-12-14 09:00 [Scheduled] Infrastructure Update
maintenance
9 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-05 19:50 Issue with Snowflake Cortex AI component within Data Productivity Cloud
minor
19 hrs, 53 mins

This incident has been resolved.This incident has been resolved.

2024-12-02 21:52 Data Productivity Cloud - Pipeline execution is stalled within EU Region
critical
2 hrs, 50 mins

This incident has been resolved.This incident has been resolved.

2024-11-16 08:30 Scheduler Service: Schedules that have been created for any pipeline that is within a folder in the ...
minor
4 hrs, 56 mins

This incident has been resolved.This incident has been resolved.

2024-11-15 10:24 Account administration issue affecting a small group of customers
minor
1 hr, 23 mins

This incident has been resolved.This incident has been resolved.

2024-11-05 09:54 Scheduler: Some scheduled pipelines running an hour earlier in regions which observe daylight saving...
minor
48 hrs, 35 mins

This incident has been resolved. To fix existing schedules please follow these instructions: https://support.ma...

2024-10-16 08:22 Designer: Unable to add custom connectors to pipelines
minor
44 mins

This incident has now been resolved and is now operational.This incident has now been resolved and is now operational.

2024-09-03 13:31 Hub Billing: Customers intermittently unable to report on credit usage
none
335 hrs, 54 mins

This incident has been resolved.This incident has been resolved.

2024-08-30 06:14 Matillion Website is down Service Unavailable
none
10 mins

This incident has been resolved.This incident has been resolved.

2024-08-22 09:40 Unable to run any pipelines in projects containing Flex connectors
minor
0 second

This incident has been resolved.This incident has been resolved.

2024-08-21 10:47 Customers may be experiencing issues reaching some BYOG branches
minor
7 hrs, 21 mins

This incident has been resolved.This incident has been resolved.

2024-08-08 14:35 GIT Integration issues
minor
139 hrs, 1 min

This incident has been resolved.This incident has been resolved.

2024-07-18 08:43 Projects unavailable within US region
critical
19 mins

The incident has been resolved.The incident has been resolved.

2024-07-17 12:35 Lineage issue in EU region
minor
7 mins

The incident has been resolved.The incident has been resolved.

2024-06-27 10:14 Issue with Snowflake Cortex Components within Data Productivity Cloud
minor
47 hrs, 33 mins

This incident has been resolved.This incident has been resolved.

2024-06-19 12:04 HUB: Unable to Setup Trial Snowflake warehouses and a perpetual loading screen is shown
minor
56 mins

This incident has been resolved.This incident has been resolved.

2024-06-11 08:47 Designer: Slow performance for projects with more than 50 pipelines
minor
3 hrs, 41 mins

This incident has been resolved.This incident has been resolved.

2024-06-06 14:09 Designer: Unable to successfully validate the Fixed Iterator component Iteration Values (execution i...
minor
1 hr, 20 mins

This incident has been resolved.This incident has been resolved.

2024-05-31 09:40 Degraded experience in designer for databricks customers
minor
6 hrs, 1 min

This incident has been resolved.This incident has been resolved.

2024-05-30 17:06 Designer: Unable to Access oAuth Configurations
critical
35 mins

This incident has been resolved.This incident has been resolved.

2024-05-13 13:37 Ongoing outage impacting runtime and design time development
critical
16 mins

The situation has been resolved in both the US and the EU.The situation has been resolved in both the US and the EU.

2024-05-07 09:00 [Scheduled] Schedule maintenance: potential impact to Agent Stability
maintenance
0 second

Scheduled maintenance is currently in progress. We will provide updates as necessary.Scheduled maintenance is currently in progress. We will provide updates as necessary.

2024-04-29 10:48 [Scheduled] Scheduled maintenance window for Custom Connecter
maintenance
6 hrs, 12 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-04-23 18:51 Hub accounts receiving 500 return code when trying to access projects
critical
17 mins

This incident has been resolved.This incident has been resolved.

2024-04-22 15:09 Unable to deploy new agents for data productivity cloud
major
2 hrs, 22 mins

This incident has been resolved.This incident has been resolved.

2024-04-03 09:53 Google ADs Query: [403] The caller does not have permission. Developer token is not allowed with pro...
minor
50 hrs, 12 mins

We have identified the issue and published a knowledge-based article for our customer base to resolve this issue ...

2024-04-02 14:15 (EU) : Matillion Hosted Agents - No Agent instances available
major
4 hrs, 1 min

This incident has been resolved.This incident has been resolved.

2024-04-02 08:41 HUB Login issue due to Auth0
minor
55 mins

This incident has been resolved.This incident has been resolved.

2024-03-22 12:40 Query Result to Scalar Component: Issue with variable resolution
none
1 hr, 48 mins

The Query Result to Scalar Component issue has been resolved, and it is now working as intended.The Query Result to Scalar Component issue has been resolved, and it is now working as intended.

2024-01-27 11:01 [Scheduled] Matillion Hub/Data Productivity Cloud Databases Maintenance
maintenance
1 hr, 40 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-01-22 11:12 Ongoing outage within EU production causing pipelines and schedules to fail execution.
critical
48 mins

The issue has been resolved, and service has been restored.The issue has been resolved, and service has been restored.

2024-01-18 09:51 Our engineering teams are currently investigating an issue of Agent status "UNKNOWN"
major
2 hrs, 22 mins

The issue has been resolved and it has been confirmed that no more UNKNOWN agent statusesThe issue has been resolved and it has been confirmed that no more UNKNOWN agent statuses