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| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-07-18 21:00 | Kantata OX M-Bridge Scheduled Maintenance | none | 0 second | THIS IS A SCHEDULED EVENT Jul 18, 14:00 - 18:00 PDTJul 2, 11:19 PDTUpdate - We will be undergoing scheduled main...read more |
| 2025-07-05 01:00 | [Scheduled] Kantata OX Insights Scheduled Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-02 14:09 | Pulse Surveys Not Delivered for Past Two Weeks | minor | 17 mins | Pulse surveys are now being sent out. This incident has been resolved.Pulse surveys are now being sent out. This incident has been resolved. |
| 2025-06-17 09:26 | In-app support chat slow performance | minor | 2 hrs, 9 mins | This incident has been resolved. Thank you for your patience!This incident has been resolved. Thank you for your patience! |
| 2025-06-13 14:00 | [Scheduled] Kantata OX Subscribed Events Database Maintenance | maintenance | 3 hrs, 18 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-07 01:00 | [Scheduled] Kantata OX Insights Scheduled Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-24 21:00 | [Scheduled] Kantata OX Database Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-18 18:18 | [Scheduled] Kantata OX Scheduled Maintenance - Search | maintenance | 1 hr, 3 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-18 14:26 | [Scheduled] Kantata OX Scheduled Maintenance - Search | maintenance | 3 hrs, 34 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-01 07:06 | M-Bridge Website Inaccessible | major | 1 hr, 50 mins | This incident has been resolved. A storage issue made the application temporarily inaccessible. There is no risk...read more |
| 2025-04-29 16:43 | Delayed Insights Loads and Errors | none | 0 second | Apr 29, 09:43 PDTResolved - This incident has been resolved. Thank you for your patience!Apr 29, 09:22 PDTMonitor...read more |
| 2025-04-27 04:00 | Kantata OX Database Maintenance | none | 0 second | Apr 26, 21:00 PDTCompleted - The scheduled maintenance has been completed.Apr 26, 18:00 PDTIn progress - Schedule...read more |
| 2025-04-26 04:00 | Delayed Insights Loads | none | 0 second | Apr 25, 21:00 PDTResolved - This incident has been resolved.Apr 25, 20:23 PDTIdentified - We have implemented a f...read more |
| 2025-04-19 10:00 | Kantata OX Insights Scheduled Maintenance | none | 0 second | Apr 19, 03:00 PDTCompleted - The scheduled maintenance has been completed.Apr 19, 01:00 PDTIn progress - Schedule...read more |
| 2025-03-08 11:00 | Kantata OX Insights Scheduled Maintenance | none | 0 second | Mar 8, 03:00 PSTCompleted - The scheduled maintenance has been completed.Mar 8, 01:00 PSTIn progress - Schedule...read more |
| 2025-02-24 18:15 | Stale Insights Loads | none | 0 second | Feb 24, 10:15 PSTResolved - We have confirmed that data is now up-to-date, and Insights data loads are now proces...read more |
| 2025-02-22 16:31 | Kantata OX Database Maintenance | none | 0 second | Feb 22, 08:31 PSTCompleted - The scheduled maintenance has been completed.Feb 22, 06:00 PSTIn progress - Schedule...read more |
| 2025-02-14 19:15 | Downtime Feb 14th 2025 | none | 0 second | Feb 14, 11:15 PSTResolved - This incident has been resolved.Feb 14, 11:05 PSTIdentified - The issue has been iden...read more |
| 2025-02-06 10:58 | Delayed Insights Loads | none | 0 second | Feb 6, 02:58 PSTResolved - This incident has been resolved.Feb 6, 02:34 PSTMonitoring - A fix has been implemen...read more |
| 2025-02-02 15:03 | Delayed Insights Loads | none | 0 second | Feb 2, 07:03 PSTResolved - We have confirmed that Insights data loads are running on their normal cadence.Thank ...read more |
| 2025-01-25 22:00 | Kantata OX Insights Scheduled Maintenance | none | 0 second | Jan 25, 14:00 PSTCompleted - The scheduled maintenance has been completed.Jan 25, 01:00 PSTIn progress - Schedule...read more |
| 2025-01-18 22:00 | Kantata OX Insights Scheduled Maintenance | none | 0 second | Jan 18, 14:00 PSTCompleted - The scheduled maintenance has been completed.Jan 18, 01:00 PSTIn progress - Schedule...read more |
| 2025-01-17 23:16 | Kantata OX is Currently Offline | none | 0 second | Jan 17, 15:16 PSTResolved - This incident has been resolved.Jan 17, 15:13 PSTMonitoring - A fix has been implemen...read more |
| 2025-01-14 21:58 | Delayed Insights Loads | none | 0 second | Jan 14, 13:58 PSTResolved - We have confirmed that Insights data loads are running on their normal cadence.We apo...read more |
| 2024-12-14 18:00 | Kantata OX Database Maintenance | none | 0 second | Dec 14, 10:00 PSTCompleted - The scheduled maintenance has been completed.Dec 14, 09:36 PSTVerifying - Verificati...read more |
| 2024-12-13 15:00 | Performance Issue in Resource Center | minor | 3 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-25 08:28 | Degraded Audit Logs | none | 9 hrs, 36 mins | This incident has been resolved and audit logs are no longer delayed. Thank you for your patience.This incident has been resolved and audit logs are no longer delayed. Thank you for your patience. |
| 2024-11-20 14:07 | Delayed Insights Loads | none | 45 mins | The issue has been resolved. However, the data loads tracker may be missing data about some recent loads even tho...read more |
| 2024-11-14 11:08 | Issues Logging in to OX via SSO | major | 24 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-09 09:00 | [Scheduled] History and Subscribed Events Scheduled Maintenance | maintenance | 1 hr, 30 mins | We are pleased to announce that the scheduled maintenance has been completed early.We are pleased to announce that the scheduled maintenance has been completed early. |
| 2024-11-07 15:20 | [Scheduled] Kantata Pulse Maintenance | maintenance | 24 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-02 13:06 | Degraded Subscribed Events and Audit Logs | minor | 7 hrs | Events are now being processed correctly. Events for the Subscribed Events feature have been fully processed. Eve...read more |
| 2024-10-24 20:00 | [Scheduled] Kantata OX Network Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-19 03:00 | [Scheduled] Kantata OX M-Bridge Database Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-19 01:00 | [Scheduled] Kantata OX Insights Scheduled Maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-17 16:36 | Delayed Insights Loads | minor | 1 hr, 40 mins | We have confirmed that the issue has been fixed and Insights data loads are once again running at the normal half...read more |
| 2024-10-15 10:23 | Increased Error Rates Connecting to Kantata OX | minor | 52 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-12 11:00 | [Scheduled] Kantata OX Database Scheduled Maintenance | maintenance | 1 hr, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-10 20:55 | [Scheduled] Kantata Connect Scheduled Maintenance | maintenance | 35 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-01 10:21 | Intermittent Reports of Being Unable to Access Kantata OX | minor | 18 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-01 04:22 | Degraded Insights Operations | critical | 6 hrs, 49 mins | We've confirmed that access to Insights dashboards within Kantata OX has been restored and are going to mark this...read more |
| 2024-09-30 17:59 | Degraded Subscribed Events | none | 10 mins | The fix has been applied and we have confirmed the service has fully reestablished, and all events are now genera...read more |
| 2024-09-27 13:03 | Performance Issue for Kantata OX | major | 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-21 20:26 | Delayed Insights Loads | minor | 35 hrs, 6 mins | We have confirmed that the issue is resolved, and standard Insights data loads are running as normal. Thank you f...read more |
| 2024-09-21 11:37 | [Scheduled] Kantata OX Database Maintenance | maintenance | 14 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-21 11:00 | [Scheduled] Kantata OX Database Maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-18 12:38 | Page Load Issues on Project Create | minor | 39 mins | The Project Create page is now loading correctly.The Project Create page is now loading correctly. |
| 2024-09-15 01:00 | [Scheduled] Kantata OX Insights database maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-07 01:00 | [Scheduled] Kantata OX Insights Scheduled Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-10 10:00 | [Scheduled] History and Subscribed Events Scheduled Maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |