Current Status: Moveworks is UP
We checked the official Moveworks status page for updates 3 mins, 10 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-06-10 22:15 | Intermittent JIRA related Failures in Moveworks AI Assistant | minor | 17 hrs, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-10 16:46 | Brief Me Outage | critical | 1 hr, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-09 17:55 | Moveworks Support Portal Outage | major | 3 hrs, 43 mins | We are pleased to inform you that the issue preventing access to the Moveworks Support Portal has been resolved. ...read more |
| 2025-06-05 22:12 | Jira Cloud Channel Resolver Ticket Syncing Degradation | minor | 6 hrs, 7 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-30 22:06 | AI Assistant Response Quality Degradation | none | 0 second | We recently experienced an issue affecting the Moveworks AI Assistant due to performance degradation from a third...read more |
| 2025-05-21 01:32 | Issue with File Uploads in Microsoft Teams via Moveworks AI Assistant | minor | 212 hrs, 49 mins | We have worked closely with Microsoft Teams to resolve the issue, and an update has been rolled out to fix it. Al...read more |
| 2025-05-19 16:35 | Events triggered Paths in Agent Studio - Classic (Creator Studio) are not functioning. | major | 1 hr, 4 mins | This incident has been resolved. Events Triggered Paths are functioning as usual as of 10:11 AM PT.This incident has been resolved. Events Triggered Paths are functioning as usual as of 10:11 AM PT. |
| 2025-05-16 06:54 | AI Assistant Insights overview page not displaying data | major | 55 mins | The incident has been resolved. We apologise for any inconvenience this may have caused.The incident has been resolved. We apologise for any inconvenience this may have caused. |
| 2025-05-12 23:21 | Potential Impact on AI Assistant Access via Slack | minor | 1 hr, 8 mins | Slack has confirmed that the issue impacting their services has now been resolved. Users should no longer experie...read more |
| 2025-05-02 17:16 | Temporary Disablement of Ticket Interception Plugin for AI Assistant | minor | 10 hrs, 25 mins | The issue has been fully resolved, and the ticket interception plugin has been reenabled and is functioning as ex...read more |
| 2025-04-29 17:30 | Entity Recognition Degradation | none | 0 second | We experienced an issue on April 29th from 3:10 AM PST to 1:40 PM PST, which affected AI Assistant's ability to p...read more |
| 2025-04-24 18:59 | Entity recognition degradation | minor | 39 mins | A fix was deployed at 11:57am PT, and monitoring has indicated the degradation has been resolved.A fix was deployed at 11:57am PT, and monitoring has indicated the degradation has been resolved. |
| 2025-04-22 23:42 | Missing AI Assistant Analytics reporting data | minor | 15 hrs, 54 mins | Some customers will find that AI Assistant Analytics Report data may be missing from April 21st, between 5 AM and...read more |
| 2025-04-17 02:00 | Moveworks AI Assistant Failures | minor | 0 second | We have identified and addressed an issue where some users might have received the error message, "Looks like I a...read more |
| 2025-04-16 22:30 | Moveworks AI Assistant Outage | major | 0 second | We experienced an issue affecting all Moveworks AI assistant capabilities, causing temporary failures for some us...read more |
| 2025-04-08 17:37 | Moveworks AI Assistant Creator Studio Path Failures | minor | 1 hr, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-27 04:57 | Knowledge Article Ingestion Degradation | none | 0 second | Mar 27, 04:57 UTCResolved - This incident has been resolved as of 7:20 PM PST.Mar 26, 22:24 UTCIdentified - We ha...read more |
| 2025-03-18 02:12 | Degradation of Ticketing Actions on JIRA Service Desk | none | 0 second | Mar 18, 02:12 UTCResolved - This incident has been resolved.Mar 11, 15:46 UTCMonitoring - We have implemented a f...read more |
| 2025-02-27 19:38 | Moveworks AI Assitant on Slack Degradation | none | 0 second | Feb 27, 19:38 UTCResolved - Moveworks AI Assistant is now consistently responding to requests on Slack as expecte...read more |
| 2025-02-27 01:54 | Delayed Responses from Moveworks AI Assistant on Slack | none | 0 second | Feb 27, 01:54 UTCResolved - Slack has confirmed the restoration of full functionality to all affected features, i...read more |
| 2025-02-20 21:46 | Events degradation | none | 0 second | Feb 20, 21:46 UTCResolved - This incident has been resolved.Feb 20, 21:07 UTCIdentified - We are actively investi...read more |
| 2025-02-13 16:20 | Microsoft Teams Link Citations and Feedback/Help Option Formatting Issue | none | 0 second | Feb 13, 16:20 UTCResolved - This incident has been resolved.Dec 21, 03:11 UTCIdentified - We are aware of an issu...read more |
| 2025-02-10 17:32 | Copilot Failures Due to Microsoft Azure OpenAI Endpoint Degradation | none | 0 second | Feb 10, 17:32 UTCResolved - We have received confirmation from Microsoft Azure support that this incident was res...read more |
| 2025-01-22 21:30 | Google Drive Integration failures | none | 0 second | Jan 22, 21:30 UTCResolved - We have identified and resolved an issue where Google Drive integrations were failing...read more |
| 2025-01-17 21:23 | Ariba Approvals Degradation | none | 0 second | Jan 17, 21:23 UTCResolved - This incident has been resolved.Jan 17, 20:12 UTCIdentified - We have identified an i...read more |
| 2025-01-16 19:56 | Creator Studio - Subsequent Action Failures | major | 1 hr, 41 mins | The incident has been resolved as of 11:15AM PST. We appreciate your patience and understanding.The incident has been resolved as of 11:15AM PST. We appreciate your patience and understanding. |
| 2025-01-02 13:00 | MyMoveworks degradation | none | 0 second | We have identified and resolved an issue that was impacting create or update actions within My Moveworks Portal, ...read more |
| 2025-01-02 07:00 | Creator Studio logs dropped | none | 0 second | We have identified and resolved an issue that resulted in the dropping of Creator Studio logs between 1/2/2025 11...read more |
| 2024-12-12 01:00 | Moveworks Copilot degradation due to OpenAI outage | major | 6 hrs, 24 mins | At 5:55 PM PST we observed that the degradation was no longer apparent. The partial outage is resolved.At 5:55 PM PST we observed that the degradation was no longer apparent. The partial outage is resolved. |
| 2024-12-06 20:32 | Events degradation | minor | 33 mins | This incident has been resolved as of 1 PM PST.This incident has been resolved as of 1 PM PST. |
| 2024-12-05 14:32 | User Insights dashboard degradation | minor | 58 mins | This incident has been resolved, and the User Insights feature in Copilot Insights will be made available by 10th...read more |
| 2024-12-05 01:53 | Moveworks Copilot degradation due to OpenAI outage | minor | 43 mins | This incident has been resolved. Duration: 16:08 PST - 17:49 PST Impacted Regions: US, CA and AUThis incident has been resolved. Duration: 16:08 PST - 17:49 PST Impacted Regions: US, CA and AU |
| 2024-11-20 16:00 | Employee Communications URL links and buttons not working | minor | 0 second | We've identified and resolved an issue that was affecting URL links and buttons within employee communications pl...read more |
| 2024-11-04 18:00 | Decrease in Copilot Channel Resolver reachouts | minor | 0 second | We would like to inform you that we have identified and resolved a recent issue affecting Channel Resolver in Mov...read more |
| 2024-10-28 07:00 | Inability to view use cases in Creator Studio | none | 0 second | We would like to inform you that we have identified and resolved a recent issue affecting the Creator Studio. Som...read more |
| 2024-10-18 22:00 | Disclaimer messages not showing up as expected | none | 0 second | We've identified and addressed an issue where Copilot's disclaimer message wasn't showing in chat and pop up page...read more |
| 2024-10-07 17:58 | Creator Studio - Paths workspace degradation | minor | 49 mins | This incident has been resolved as of 11:28AM PST.This incident has been resolved as of 11:28AM PST. |
| 2024-10-07 16:56 | Query Triggered Paths use cases degradation | none | 0 second | Our team has successfully identified and resolved an issue where some users were unable to get the query triggere...read more |
| 2024-10-03 21:52 | Creator Studio paths use case failures | minor | 3 hrs, 7 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-13 08:30 | Moveworks for Web Outage | major | 0 second | We would like to inform you that we identified and resolved an issue affecting Moveworks for Web. During this out...read more |
| 2024-09-12 16:00 | Default Icon Displays in Microsoft Teams Web App and New Teams Desktop Client instead of Bot Avatar | minor | 0 second | Microsoft has confirmed the fix is fully deployed and the avatar icon issue is resolved.Microsoft has confirmed the fix is fully deployed and the avatar icon issue is resolved. |
| 2024-08-29 20:17 | Copilot performance degradation | minor | 21 mins | The issue with Copilot action receipts not being received has been fixed as of 1 PM PST. We appreciate your patie...read more |
| 2024-08-23 21:54 | Ticketing operations via bot failing for Freshservice customers | minor | 1 hr, 39 mins | We have identified that the root cause of the issue is a permissions shortfall, notably the missing "Send Reply t...read more |
| 2024-08-22 19:54 | Creator studio and Moveworks Setup failures | major | 1 hr, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-19 22:00 | Some Creator Studio Queries experienced issues with execution | none | 0 second | We identified an issue with Creator Studio Queries that was causing some query APIs to not be executed between ap...read more |
| 2024-08-06 17:34 | Degradation in Copilot Handoff Experience in MS Teams | minor | 5 hrs, 59 mins | This issue is resolved as of 1:35PM PST. We appreciate your patience and understanding as we worked to get this r...read more |
| 2024-08-02 18:14 | Ticket lookups failures in Copilot | minor | 31 mins | We are pleased to inform you that this incident has been resolved. Users should now be able to look up tickets as...read more |
| 2024-07-26 00:00 | [Scheduled] Maintenance on Tableau instances | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-24 01:32 | Users are not able to complete MFA reset in bot | minor | 15 hrs, 1 min | This incident has been successfully resolved. The MFA reset functionality should now be working correctly within ...read more |
| 2024-07-22 16:47 | Form ingestion failures from ServiceNow | minor | 7 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |