Current Status: Moveworks is UP
We checked the official Moveworks status page for updates 3 mins, 39 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-24 18:59 | Entity recognition degradation | minor | 39 mins | A fix was deployed at 11:57am PT, and monitoring has indicated the degradation has been resolved.A fix was deployed at 11:57am PT, and monitoring has indicated the degradation has been resolved. |
| 2025-04-22 23:42 | Missing AI Assistant Analytics reporting data | minor | 15 hrs, 54 mins | Some customers will find that AI Assistant Analytics Report data may be missing from April 21st, between 5 AM and...read more |
| 2025-04-17 02:00 | Moveworks AI Assistant Failures | minor | 0 second | We have identified and addressed an issue where some users might have received the error message, "Looks like I a...read more |
| 2025-04-16 22:30 | Moveworks AI Assistant Outage | major | 0 second | We experienced an issue affecting all Moveworks AI assistant capabilities, causing temporary failures for some us...read more |
| 2025-04-08 17:37 | Moveworks AI Assistant Creator Studio Path Failures | minor | 1 hr, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-26 22:24 | Knowledge Article Ingestion Degradation | minor | 6 hrs, 33 mins | This incident has been resolved as of 7:20 PM PST.This incident has been resolved as of 7:20 PM PST. |
| 2025-03-07 14:18 | Degradation of Ticketing Actions on JIRA Service Desk | minor | 251 hrs, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-27 02:10 | Moveworks AI Assitant on Slack Degradation | minor | 17 hrs, 28 mins | Moveworks AI Assistant is now consistently responding to requests on Slack as expected.Moveworks AI Assistant is now consistently responding to requests on Slack as expected. |
| 2025-02-26 16:12 | Delayed Responses from Moveworks AI Assistant on Slack | minor | 9 hrs, 42 mins | Slack has confirmed the restoration of full functionality to all affected features, including messages and other ...read more |
| 2025-02-21 03:11 | Microsoft Teams Link Citations and Feedback/Help Option Formatting Issue | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2025-02-21 01:32 | Issue with File Uploads in Microsoft Teams via Moveworks AI Assistant | minor | 0 second | Please note that we are actively working with Microsoft to make the necessary updates to the App Store version of...read more |
| 2025-02-20 21:07 | Events degradation | minor | 39 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-10 13:49 | Copilot Failures Due to Microsoft Azure OpenAI Endpoint Degradation | minor | 3 hrs, 43 mins | We have received confirmation from Microsoft Azure support that this incident was resolved as of 4:30 AM PST.We have received confirmation from Microsoft Azure support that this incident was resolved as of 4:30 AM PST. |
| 2025-01-22 21:30 | Google Drive Integration failures | none | 0 second | We have identified and resolved an issue where Google Drive integrations were failing, resulting in the unavailab...read more |
| 2025-01-17 20:12 | Ariba Approvals Degradation | minor | 1 hr, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-16 19:56 | Creator Studio - Subsequent Action Failures | major | 1 hr, 41 mins | The incident has been resolved as of 11:15AM PST. We appreciate your patience and understanding.The incident has been resolved as of 11:15AM PST. We appreciate your patience and understanding. |
| 2025-01-02 13:00 | MyMoveworks degradation | none | 0 second | We have identified and resolved an issue that was impacting create or update actions within My Moveworks Portal, ...read more |
| 2025-01-02 07:00 | Creator Studio logs dropped | none | 0 second | We have identified and resolved an issue that resulted in the dropping of Creator Studio logs between 1/2/2025 11...read more |
| 2024-12-12 01:00 | Moveworks Copilot degradation due to OpenAI outage | major | 6 hrs, 24 mins | At 5:55 PM PST we observed that the degradation was no longer apparent. The partial outage is resolved.At 5:55 PM PST we observed that the degradation was no longer apparent. The partial outage is resolved. |
| 2024-12-06 20:32 | Events degradation | minor | 33 mins | This incident has been resolved as of 1 PM PST.This incident has been resolved as of 1 PM PST. |
| 2024-12-05 14:32 | User Insights dashboard degradation | minor | 58 mins | This incident has been resolved, and the User Insights feature in Copilot Insights will be made available by 10th...read more |
| 2024-12-05 01:53 | Moveworks Copilot degradation due to OpenAI outage | minor | 43 mins | This incident has been resolved. Duration: 16:08 PST - 17:49 PST Impacted Regions: US, CA and AUThis incident has been resolved. Duration: 16:08 PST - 17:49 PST Impacted Regions: US, CA and AU |
| 2024-11-20 16:00 | Employee Communications URL links and buttons not working | minor | 0 second | We've identified and resolved an issue that was affecting URL links and buttons within employee communications pl...read more |
| 2024-11-04 18:00 | Decrease in Copilot Channel Resolver reachouts | minor | 0 second | We would like to inform you that we have identified and resolved a recent issue affecting Channel Resolver in Mov...read more |
| 2024-10-28 07:00 | Inability to view use cases in Creator Studio | none | 0 second | We would like to inform you that we have identified and resolved a recent issue affecting the Creator Studio. Som...read more |
| 2024-10-18 22:00 | Disclaimer messages not showing up as expected | none | 0 second | We've identified and addressed an issue where Copilot's disclaimer message wasn't showing in chat and pop up page...read more |
| 2024-10-07 17:58 | Creator Studio - Paths workspace degradation | minor | 49 mins | This incident has been resolved as of 11:28AM PST.This incident has been resolved as of 11:28AM PST. |
| 2024-10-07 16:56 | Query Triggered Paths use cases degradation | none | 0 second | Our team has successfully identified and resolved an issue where some users were unable to get the query triggere...read more |
| 2024-10-03 21:52 | Creator Studio paths use case failures | minor | 3 hrs, 7 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-13 08:30 | Moveworks for Web Outage | major | 0 second | We would like to inform you that we identified and resolved an issue affecting Moveworks for Web. During this out...read more |
| 2024-09-12 16:00 | Default Icon Displays in Microsoft Teams Web App and New Teams Desktop Client instead of Bot Avatar | minor | 0 second | Microsoft has confirmed the fix is fully deployed and the avatar icon issue is resolved.Microsoft has confirmed the fix is fully deployed and the avatar icon issue is resolved. |
| 2024-08-29 20:17 | Copilot performance degradation | minor | 21 mins | The issue with Copilot action receipts not being received has been fixed as of 1 PM PST. We appreciate your patie...read more |
| 2024-08-23 21:54 | Ticketing operations via bot failing for Freshservice customers | minor | 1 hr, 39 mins | We have identified that the root cause of the issue is a permissions shortfall, notably the missing "Send Reply t...read more |
| 2024-08-22 19:54 | Creator studio and Moveworks Setup failures | major | 1 hr, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-19 22:00 | Some Creator Studio Queries experienced issues with execution | none | 0 second | We identified an issue with Creator Studio Queries that was causing some query APIs to not be executed between ap...read more |
| 2024-08-06 17:34 | Degradation in Copilot Handoff Experience in MS Teams | minor | 5 hrs, 59 mins | This issue is resolved as of 1:35PM PST. We appreciate your patience and understanding as we worked to get this r...read more |
| 2024-08-02 18:14 | Ticket lookups failures in Copilot | minor | 31 mins | We are pleased to inform you that this incident has been resolved. Users should now be able to look up tickets as...read more |
| 2024-07-26 00:00 | [Scheduled] Maintenance on Tableau instances | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-24 01:32 | Users are not able to complete MFA reset in bot | minor | 15 hrs, 1 min | This incident has been successfully resolved. The MFA reset functionality should now be working correctly within ...read more |
| 2024-07-22 16:47 | Form ingestion failures from ServiceNow | minor | 7 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-22 16:04 | Some users are unable to chat with the bot | minor | 31 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-21 15:36 | Ticket notification degradation | major | 27 mins | We're pleased to inform you that the incident has been resolved. All users should now be receiving ticket notific...read more |
| 2024-06-13 22:50 | Microsoft Teams "There was a problem reaching this app" Error on Pop-up Windows | minor | 135 hrs, 7 mins | We are pleased to inform you that the Microsoft team has successfully implemented a fix to address this issue. We...read more |
| 2024-06-07 22:00 | [Scheduled] Maintenance on Tableau instances | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-05 16:22 | Microsoft Teams Bot Degradation | minor | 5 hrs, 41 mins | We've reported the issue to Microsoft who has been able to identify and resolve the issue. For more details on th...read more |
| 2024-06-04 17:21 | Microsoft Teams Chat Applications Permissions Not Respected | none | 0 second | Jun 4, 17:21 UTCResolved - This issue has been reported to be resolved by the affected customers. If your organi...read more |
| 2024-05-31 07:52 | Copilot Insights outage | critical | 13 mins | This incident has been resolved. Users should now be able to view data in Copilot Insights dashboards as expected...read more |
| 2024-05-29 12:53 | Image upload failures in Employee Comms module (Canada Data Center) | minor | 5 hrs, 31 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-21 22:46 | Answers Skill Degradation | critical | 23 mins | This incident has been resolved and we have confirmed the Answers skill is now working as expected as of May 21st...read more |
| 2024-05-21 15:38 | Performance degradation | minor | 54 mins | This incident has been resolved. We appreciate your patience and understanding throughout this period. Should you...read more |