Current Status: Moveworks is UP
We checked the official Moveworks status page for updates 3 mins, 5 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-08-28 17:14 | Issues with Ticketing Actions in Moveworks JIRA Integration | minor | 0 second | Our engineering team is continuing to work on a fix for the issues. We will post another update as soon as more ...read more |
| 2025-08-20 19:05 | ServiceNow KB Articles / Forms Inaccessible in Moveworks AI Assistant | minor | 1 hr, 8 mins | We're pleased to inform you that the issue affecting access to Service Now Knowledge articles or forms through th...read more |
| 2025-08-20 06:30 | AI Assistant Failures | major | 0 second | We recently identified and resolved an issue affecting our AI Assistant, which caused slow response times and unr...read more |
| 2025-08-13 15:06 | AI Assistant Response Quality Degradation | major | 1 hr, 3 mins | This incident has been resolved. Thank you for your patience. Duration: 7:20 AM PST - 8:18 AM PST Impacted Regio...read more |
| 2025-08-06 16:37 | My Moveworks Portal Degradation | major | 48 mins | We are pleased to inform you that the issue affecting My Moveworks portal access has been resolved. Thank you for...read more |
| 2025-08-04 13:50 | Moveworks AI Assistant Outage | major | 55 mins | This incident has been resolved as of 6:58 AM PST.This incident has been resolved as of 6:58 AM PST. |
| 2025-07-24 19:18 | AI Assistant Analytics Data Discrepancy | minor | 0 second | We experienced an issue starting July 15, 2025, where AI Assistant button clicks were incorrectly logged as "User...read more |
| 2025-07-15 11:22 | Issue with AI Assistant Responses on Microsoft Teams | major | 9 hrs, 55 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-14 22:42 | File and KB Article Deletion Issues | minor | 40 hrs, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-08 17:50 | Knowledge Base Article Deletion Issues | minor | 71 hrs, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-02 20:29 | Moveworks Setup & Agent Studio Error Handling Degradation | minor | 2 hrs, 31 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-01 10:48 | UI Issue with Advanced Filters in “Select Audience” – Employee Communications | minor | 1 hr, 27 mins | This issue has been resolved now. Thank you for your patience while we worked on this. We apologize for any incon...read more |
| 2025-06-24 10:55 | Moveworks Documentation Site Down | major | 14 hrs, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-23 18:17 | Agent Studio Compound Actions Configuration Screen Degradation | minor | 15 mins | The incident has been resolved. We appreciate your patience.The incident has been resolved. We appreciate your patience. |
| 2025-06-23 17:29 | Moveworks On Prem Agent Outage | major | 2 hrs, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-10 22:15 | Intermittent JIRA related Failures in Moveworks AI Assistant | minor | 17 hrs, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-10 16:46 | Brief Me Outage | critical | 1 hr, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-09 17:55 | Moveworks Support Portal Outage | major | 3 hrs, 43 mins | We are pleased to inform you that the issue preventing access to the Moveworks Support Portal has been resolved. ...read more |
| 2025-06-05 22:12 | Jira Cloud Channel Resolver Ticket Syncing Degradation | minor | 6 hrs, 7 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-30 22:06 | AI Assistant Response Quality Degradation | none | 0 second | We recently experienced an issue affecting the Moveworks AI Assistant due to performance degradation from a third...read more |
| 2025-05-21 01:32 | Issue with File Uploads in Microsoft Teams via Moveworks AI Assistant | minor | 212 hrs, 49 mins | We have worked closely with Microsoft Teams to resolve the issue, and an update has been rolled out to fix it. Al...read more |
| 2025-05-19 16:35 | Events triggered Paths in Agent Studio - Classic (Creator Studio) are not functioning. | major | 1 hr, 4 mins | This incident has been resolved. Events Triggered Paths are functioning as usual as of 10:11 AM PT.This incident has been resolved. Events Triggered Paths are functioning as usual as of 10:11 AM PT. |
| 2025-05-16 06:54 | AI Assistant Insights overview page not displaying data | major | 55 mins | The incident has been resolved. We apologise for any inconvenience this may have caused.The incident has been resolved. We apologise for any inconvenience this may have caused. |
| 2025-05-12 23:21 | Potential Impact on AI Assistant Access via Slack | minor | 1 hr, 8 mins | Slack has confirmed that the issue impacting their services has now been resolved. Users should no longer experie...read more |
| 2025-05-02 17:16 | Temporary Disablement of Ticket Interception Plugin for AI Assistant | minor | 10 hrs, 25 mins | The issue has been fully resolved, and the ticket interception plugin has been reenabled and is functioning as ex...read more |
| 2025-04-29 17:30 | Entity Recognition Degradation | none | 0 second | We experienced an issue on April 29th from 3:10 AM PST to 1:40 PM PST, which affected AI Assistant's ability to p...read more |
| 2025-04-24 18:59 | Entity recognition degradation | minor | 39 mins | A fix was deployed at 11:57am PT, and monitoring has indicated the degradation has been resolved.A fix was deployed at 11:57am PT, and monitoring has indicated the degradation has been resolved. |
| 2025-04-22 23:42 | Missing AI Assistant Analytics reporting data | minor | 15 hrs, 54 mins | Some customers will find that AI Assistant Analytics Report data may be missing from April 21st, between 5 AM and...read more |
| 2025-04-17 02:00 | Moveworks AI Assistant Failures | minor | 0 second | We have identified and addressed an issue where some users might have received the error message, "Looks like I a...read more |
| 2025-04-16 22:30 | Moveworks AI Assistant Outage | major | 0 second | We experienced an issue affecting all Moveworks AI assistant capabilities, causing temporary failures for some us...read more |
| 2025-04-08 17:37 | Moveworks AI Assistant Creator Studio Path Failures | minor | 1 hr, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-26 22:24 | Knowledge Article Ingestion Degradation | minor | 6 hrs, 33 mins | This incident has been resolved as of 7:20 PM PST.This incident has been resolved as of 7:20 PM PST. |
| 2025-03-07 14:18 | Degradation of Ticketing Actions on JIRA Service Desk | minor | 251 hrs, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-27 02:10 | Moveworks AI Assitant on Slack Degradation | minor | 17 hrs, 28 mins | Moveworks AI Assistant is now consistently responding to requests on Slack as expected.Moveworks AI Assistant is now consistently responding to requests on Slack as expected. |
| 2025-02-26 16:12 | Delayed Responses from Moveworks AI Assistant on Slack | minor | 9 hrs, 42 mins | Slack has confirmed the restoration of full functionality to all affected features, including messages and other ...read more |
| 2025-02-21 03:11 | Microsoft Teams Link Citations and Feedback/Help Option Formatting Issue | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2025-02-20 21:07 | Events degradation | minor | 39 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-10 13:49 | Copilot Failures Due to Microsoft Azure OpenAI Endpoint Degradation | minor | 3 hrs, 43 mins | We have received confirmation from Microsoft Azure support that this incident was resolved as of 4:30 AM PST.We have received confirmation from Microsoft Azure support that this incident was resolved as of 4:30 AM PST. |
| 2025-01-22 21:30 | Google Drive Integration failures | none | 0 second | We have identified and resolved an issue where Google Drive integrations were failing, resulting in the unavailab...read more |
| 2025-01-17 20:12 | Ariba Approvals Degradation | minor | 1 hr, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-16 19:56 | Creator Studio - Subsequent Action Failures | major | 1 hr, 41 mins | The incident has been resolved as of 11:15AM PST. We appreciate your patience and understanding.The incident has been resolved as of 11:15AM PST. We appreciate your patience and understanding. |
| 2025-01-02 13:00 | MyMoveworks degradation | none | 0 second | We have identified and resolved an issue that was impacting create or update actions within My Moveworks Portal, ...read more |
| 2025-01-02 07:00 | Creator Studio logs dropped | none | 0 second | We have identified and resolved an issue that resulted in the dropping of Creator Studio logs between 1/2/2025 11...read more |
| 2024-12-12 01:00 | Moveworks Copilot degradation due to OpenAI outage | major | 6 hrs, 24 mins | At 5:55 PM PST we observed that the degradation was no longer apparent. The partial outage is resolved.At 5:55 PM PST we observed that the degradation was no longer apparent. The partial outage is resolved. |
| 2024-12-06 20:32 | Events degradation | minor | 33 mins | This incident has been resolved as of 1 PM PST.This incident has been resolved as of 1 PM PST. |
| 2024-12-05 14:32 | User Insights dashboard degradation | minor | 58 mins | This incident has been resolved, and the User Insights feature in Copilot Insights will be made available by 10th...read more |
| 2024-12-05 01:53 | Moveworks Copilot degradation due to OpenAI outage | minor | 43 mins | This incident has been resolved. Duration: 16:08 PST - 17:49 PST Impacted Regions: US, CA and AUThis incident has been resolved. Duration: 16:08 PST - 17:49 PST Impacted Regions: US, CA and AU |
| 2024-11-20 16:00 | Employee Communications URL links and buttons not working | minor | 0 second | We've identified and resolved an issue that was affecting URL links and buttons within employee communications pl...read more |
| 2024-11-04 18:00 | Decrease in Copilot Channel Resolver reachouts | minor | 0 second | We would like to inform you that we have identified and resolved a recent issue affecting Channel Resolver in Mov...read more |
| 2024-10-28 07:00 | Inability to view use cases in Creator Studio | none | 0 second | We would like to inform you that we have identified and resolved a recent issue affecting the Creator Studio. Som...read more |