Mural Status

Is Mural down?

Current Status: Mural is UP

We checked the official Mural status page for updates 3 mins, 49 seconds ago.

Past Mural Incidents

Source: Official Mural status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-05-16 14:00 [Scheduled] Mural Website Maintenance - www.mural.co
maintenance
59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-03 02:00 [Scheduled] Mural Server Maintenance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-28 16:36 Mural Exports
major
1 hr, 15 mins

The fix we implemented earlier has been successful in resolving the issue with exports and full service has been ...

2025-04-26 02:00 [Scheduled] Mural Server Maintenance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-29 22:00 Mural Server Maintenance
none
0 second

Mar 29, 19:00 GMT-03:00Completed - The scheduled maintenance has been completed.Mar 29, 18:00 GMT-03:00In progres...

2025-01-30 13:53 Mural notification emails
none
0 second

Jan 30, 10:53 GMT-03:00Resolved - The fix we implemented earlier has been successful in resolving the issue and e...

2024-11-05 22:30 Mural exports issue
none
0 second

Nov 5, 19:30 GMT-03:00Resolved - The fix we implemented earlier has been successful in resolving the issue with ...

2024-10-04 03:00 Mural Server Maintenance
none
0 second

Oct 4, 00:00 GMT-03:00Completed - The scheduled maintenance has been completed.Oct 3, 23:00 GMT-03:00In progres...

2024-10-03 01:00 Mural Server Maintenance
none
0 second

Oct 2, 22:00 GMT-03:00Completed - The scheduled maintenance has been completed.Oct 2, 21:00 GMT-03:00In progres...

2024-10-02 19:06 Emergency Mural Server Maintenance
none
0 second

Oct 2, 16:06 GMT-03:00Completed - The scheduled maintenance has been completed.Oct 2, 15:30 GMT-03:00In progres...

2024-09-28 07:00 Mural Server Maintenance
none
0 second

Sep 28, 04:00 GMT-03:00Completed - The scheduled maintenance has been completed.Sep 28, 02:00 GMT-03:00In progres...

2024-09-16 20:11 Mural's AI clustering service is momentarily non-functional (Enterprise)
none
0 second

Sep 16, 17:11 GMT-03:00Resolved - The additional enhancements we were working on have been successfully deployed....

2024-09-01 06:00 Scheduled maintenance and new IP addresses
none
0 second

Sep 1, 03:00 GMT-03:00Completed - The scheduled maintenance has been completed.Aug 31, 22:00 GMT-03:00In progres...

2024-03-06 18:59 Users getting prompted to leave the network to continue
none
0 second

Mar 6, 15:59 GMT-03:00Resolved - This incident has been resolved.Mar 6, 14:56 GMT-03:00Monitoring - We have rec...

2024-02-02 15:30 Users are unable to sign In to Mural
none
0 second

Feb 2, 12:30 GMT-03:00Resolved - This incident has been resolved.Feb 2, 11:34 GMT-03:00Monitoring - We have imp...

2024-01-24 23:35 Users are unable to consistently sign In to Mural
none
0 second

Jan 24, 20:35 GMT-03:00Resolved - The issue has been resolved and we have confirmed error messages have ceased to...

2024-01-16 21:46 Mural Notifications Delay
none
0 second

Jan 16, 18:46 GMT-03:00Resolved - We have determined that the change implemented previously has successfully reso...

2024-01-04 23:11 Mural collaboration issue - right-clicking on objects within the canvas causes Mural to display a bl...
none
0 second

Jan 4, 20:11 GMT-03:00Resolved - We have confirmed right-clicking on a Mural canvas no longer causes a blank pag...

2023-12-21 21:20 Some users are unable to sign in to Mural
none
0 second

Dec 21, 18:20 GMT-03:00Resolved - The fix we implemented earlier has been successful in resolving the issue and f...

2023-12-05 00:21 Users are unable to sign In to Mural
none
0 second

Dec 4, 21:21 GMT-03:00Resolved - Full service has been restored and this incident is now resolved.We apologize f...

2023-11-13 22:00 Mural users are unable to log in
none
0 second

Nov 13, 19:00 GMT-03:00Resolved - The correction we implemented earlier has been successful in resolving the issu...

2023-11-11 06:58 Scheduled maintenance
none
0 second

Nov 11, 03:58 GMT-03:00Completed - The scheduled maintenance has been completed.Nov 11, 03:06 GMT-03:00Update - S...

2023-11-11 06:00 Mural Maintenance
none
0 second

Nov 11, 03:00 GMT-03:00Completed - The scheduled maintenance has been completed.Nov 11, 02:00 GMT-03:00In progres...

2023-11-09 14:59 Image search returns no results within murals
none
0 second

Nov 9, 11:59 GMT-03:00Resolved - The fix we implemented earlier has been successful in resolving the issue and f...

2023-10-13 23:16 Some icons will not appear when added to a mural
none
0 second

Oct 13, 20:16 GMT-03:00Resolved - This incident has been resolved.Oct 13, 10:13 GMT-03:00Update - We are continui...

2023-07-14 08:26 Invalid signature error when signing in with SSO
minor
2 hrs, 30 mins

The fix we implemented earlier has been successful in resolving the issue and full service has been resolved. We...

2023-06-27 19:02 [Scheduled] Mural Help Center Maintenance
maintenance
3 hrs, 58 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-04-03 11:39 Degradation of the Microsoft Teams integration
minor
1 hr, 57 mins

This incident has been resolved.This incident has been resolved.

2023-01-25 05:27 Mural Collaboration Issue - murals slow in loading
major
2 hrs, 52 mins

This issue has been resolved.This issue has been resolved.

2023-01-19 05:36 Redirected URL is invalid error when logging in to Mural in MS Teams and Zoom
minor
6 hrs, 9 mins

This issue has been resolved.This issue has been resolved.

2022-12-05 17:27 MURAL Exports Delay
major
1 hr, 45 mins

The fix we implemented earlier has been successful in resolving the issue with exports and full service has been ...

2022-12-02 17:23 MURAL "Workspace members" page is not loading
minor
1 hr, 26 mins

The fix we have deployed has restored our service and the "Workspace members" page is now fully functional again....

2022-11-30 07:05 MURAL Collaboration Issue
critical
1 hr, 7 mins

This incident has been resolved.This incident has been resolved.

2022-11-24 17:00 Access blocked when logging in to MURAL
minor
0 second

At around 15:00 UTC we started to receive notifications from MURAL users that were unable to access their content...

2022-10-14 23:47 Users are unable to access murals or log in to their accounts "something went wrong" error
critical
2 hrs, 8 mins

The fix we implemented earlier has been successful in resolving the issue and full service has been resolved. ...

2022-09-28 03:49 Users are unable to sign In to MURAL
major
1 hr, 41 mins

This incident has been resolved.This incident has been resolved.

2022-09-23 07:09 Users are unable to sign In to MURAL
major
1 hr, 22 mins

The issue is now resolved and users are able to sign back into MURAL correctly. Once again, we'd like to apologi...

2022-08-31 17:05 Creating MURAL Workspaces
minor
1 hr, 19 mins

The fix we implemented earlier has been successful in resolving the issue and full service has been resolved. ...

2022-08-16 12:54 MURAL Real-Time Collaboration Latency
minor
1 hr, 26 mins

The fix we implemented earlier has been successful in resolving the issue and full service has been resolved. ...

2022-07-20 16:14 MURAL Email Notifications Delay
minor
3 hrs, 54 mins

We have implemented a fix for this issue and we have currently determined it has been successfully resolved. We a...

2022-06-17 19:37 MURAL Notifications Delay
minor
5 hrs, 20 mins

The fix we implemented earlier has been successful in resolving the issue. We apologize for the inconvenience th...

2022-06-14 06:59 Some users are unable to access their murals
major
4 hrs, 27 mins

This incident has been resolved.This incident has been resolved.

2022-06-12 06:39 Some users are unable to access certain murals
none
10 hrs, 22 mins

The fix we implemented earlier has been successful and full service has been restored.The fix we implemented earlier has been successful and full service has been restored.

2022-06-11 22:32 Users are unable to access MURAL
critical
4 hrs, 54 mins

The fix we implemented earlier has been successful and full service has been restored. We apologize for the inco...

2022-06-10 13:32 MURAL Collaboration Issue
major
1 hr, 30 mins

The fix we implemented earlier has been successful in resolving the real-time collaboration issue and full servic...

2022-05-02 10:58 Customers on private tenants with BYOK are not able to log in
minor
2 hrs, 26 mins

This incident has been resolvedThis incident has been resolved

2022-03-23 13:30 MURAL Collaboration Issue
none
0 second

What happened? At 16:13 UTC on Wednesday 23rd March we detected a latency increase in the MURAL application. Thi...

2022-03-07 08:00 MURAL loading time issue
minor
10 hrs

We have implemented a fix for this issue with successful results. We appreciate your patience and apologize for ...

2022-02-18 19:45 MURAL search bar and email service issues
major
54 hrs, 56 mins

Password reset emails, confirmation emails, export emails, and search functionality have been restored. For templ...

2022-02-05 08:00 [Scheduled] Emergency Database Maintenance
maintenance
1 hr, 47 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.