Current Status: Ngrok is UP
We checked the official Ngrok status page for updates 5 mins ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-10-04 00:35 | Connection issues with endpoints | major | 4 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-27 15:44 | Errors on our billing and usage pages | major | 40 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-13 22:04 | Some customers are running into degraded tunnel starts in all regions | major | 2 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-11 23:52 | Agent connections in the SA region are receiving errors when starting | major | 1 hr, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-01 19:08 | Older ngrok apt packages missing | major | 3 hrs, 33 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-01 18:25 | Traffic Inspector - New events are delayed | minor | 19 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-22 18:40 | Error with certificates in ngrok | none | 0 second | Jul 22, 18:40 UTCResolved - This incident has been resolved.Jul 22, 18:24 UTCMonitoring - A fix has been implemen...read more |
| 2025-07-22 15:21 | Delays issuing certificates | none | 0 second | Jul 22, 15:21 UTCResolved - The upstream provider's issues are resolvedJul 21, 20:19 UTCMonitoring - Our certific...read more |
| 2025-07-17 03:53 | ngrok web assets are down | none | 0 second | Jul 17, 03:53 UTCResolved - This incident has been resolved.Jul 16, 21:38 UTCUpdate - We are continuing to monito...read more |
| 2025-07-07 21:29 | Agents are failing to start with an error message about dev domain | none | 0 second | Jul 7, 21:29 UTCResolved - This incident has been resolved.Jul 7, 21:00 UTCIdentified - The issue has been inde...read more |
| 2025-06-26 07:20 | New events not showing in traffic inspector for some accounts | none | 0 second | Jun 26, 07:20 UTCResolved - This incident has been resolved.Jun 24, 16:39 UTCIdentified - The issue has been iden...read more |
| 2025-06-01 04:01 | Traffic Inspector events in EU region not populating for some customers | none | 0 second | Jun 1, 04:01 UTCResolved - This issue has been resolvedMay 30, 15:18 UTCMonitoring - A fix has been implemented ...read more |
| 2025-04-24 20:23 | Rate limit action causing connection issues | none | 0 second | Apr 24, 20:23 UTCResolved - This incident has been resolved.Apr 24, 19:14 UTCMonitoring - A fix has been implemen...read more |
| 2025-03-16 05:38 | Traffic Inspector and Events are delayed | none | 0 second | Mar 16, 05:38 UTCResolved - This incident has been resolved.Mar 15, 17:28 UTCMonitoring - A fix has been implemen...read more |
| 2025-03-14 22:46 | Sites unavailable | none | 0 second | Mar 14, 22:46 UTCResolved - This incident has been resolved.Mar 14, 21:44 UTCMonitoring - We have stabilized and ...read more |
| 2025-01-30 02:31 | Customers receiving 3200 errors and inaccessible endpoints | none | 0 second | Jan 30, 02:31 UTCResolved - This incident has been resolved.Jan 30, 02:17 UTCMonitoring - A fix has been implemen...read more |
| 2025-01-21 22:15 | Intermittent connectivity issues | none | 0 second | Jan 21, 22:15 UTCResolved - This incident has been resolved.Jan 21, 22:15 UTCMonitoring - A fix has been implemen...read more |
| 2024-12-16 22:31 | Dashboard SSO logins are failing | none | 0 second | Dec 16, 22:31 UTCResolved - This incident has been resolved.Dec 16, 20:46 UTCMonitoring - A fix has been implemen...read more |
| 2024-12-10 23:43 | Unable to upgrade to pro or enterprise plans | none | 0 second | Dec 10, 23:43 UTCResolved - This incident has been resolved.Dec 10, 23:26 UTCMonitoring - A fix has been implemen...read more |
| 2024-12-09 18:27 | Getting a high rate of ERR_NGROK_503 in the EU region - No available reserved addresses | none | 0 second | Dec 9, 18:27 UTCResolved - This incident has been resolved.Dec 9, 17:57 UTCUpdate - We are continuing to monito...read more |
| 2024-11-27 02:13 | Dashboard failures: Billing Page and Account Creation down | none | 0 second | Nov 27, 02:13 UTCResolved - This incident has been resolved.Nov 27, 01:54 UTCMonitoring - A fix has been deployed...read more |
| 2024-11-23 01:49 | Intermittent service outages in the past 12 hours | none | 0 second | Nov 23, 01:49 UTCResolved - The fix has been confirmed and the issue is now resolved.Nov 22, 18:11 UTCMonitoring ...read more |
| 2024-10-15 17:54 | New endpoints failing to start in all regions | none | 0 second | Oct 15, 17:54 UTCResolved - This incident has been resolved.Oct 15, 17:42 UTCMonitoring - A fix has been implemen...read more |
| 2024-09-26 18:09 | Partial outage in EU for endpoint connections | none | 0 second | Sep 26, 18:09 UTCResolved - This incident has been resolvedSep 26, 17:37 UTCMonitoring - We have deployed a fix a...read more |
| 2024-08-02 01:00 | Database Maintenance | none | 0 second | Aug 2, 01:00 UTCCompleted - The scheduled maintenance has been completed.Aug 1, 22:00 UTCIn progress - Schedule...read more |
| 2024-07-26 19:34 | Delayed certificate provisioning for wildcard domains created in the last two days | minor | 4 hrs, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-26 16:37 | IPv6 Network Connection Issues | minor | 2 hrs, 46 mins | The incident has been resolved and connections are working as expected.The incident has been resolved and connections are working as expected. |
| 2024-07-17 14:32 | Agents experiencing tunnel connection errors | minor | 4 hrs, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-13 16:18 | Some accounts getting suspended without warning | minor | 93 hrs, 50 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-28 17:39 | Degraded service in the EU region | minor | 1 hr, 40 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-10 19:04 | Investigating networking disruption to our documentation and front page | minor | 57 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-17 23:10 | Intermittent request failures in eu and us regions | minor | 30 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-18 20:53 | JP region degraded state | minor | 1 hr, 7 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-07 16:25 | `jp` region is down for new tunnel starts and endpoint configuration changes | major | 55 mins | We are fully recovered in `jp`.We are fully recovered in `jp`. |
| 2024-02-08 20:34 | `jp` region experiencing degraded tunnel start errors | minor | 34 mins | An issue with pod resources and deploys caused intermittent failures for some new tunnels. This issue is now res...read more |
| 2024-02-07 21:34 | `ap` region degraded | minor | 2 hrs, 32 mins | After monitoring, we believe this issue to be resolved. Please reach out to our support team if you continue to s...read more |
| 2024-02-07 19:43 | OAuth, OIDC, and SAML modules for Edges degraded | major | 26 mins | The system should be recovered for all users.The system should be recovered for all users. |
| 2024-02-02 05:36 | Intermittent errors affecting ngrok services in US | minor | 23 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-02 04:44 | Errors in US region | major | 33 mins | The `us` region is recovered and dashboard is back to working. If you continue to see issues please contact suppo...read more |
| 2024-01-26 23:09 | Unable to start new tunnels - all regions affected | critical | 50 mins | Service is restored in all regions and the incident is resolved.Service is restored in all regions and the incident is resolved. |
| 2024-01-11 12:24 | Agent connection failures in US | major | 3 hrs, 15 mins | We are no longer seeing customer impact for this incident.We are no longer seeing customer impact for this incident. |
| 2024-01-03 17:32 | Intermittent Errors in AP, AU, IN, JP, and SA regions | minor | 1 hr, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2023-12-25 14:30 | ngrok.com and api down due to DDOS | none | 0 second | The ngrok.com website and our `api` were impacted by a DDOS attack from approximately 06:50 AM until 09:45 AM Pac...read more |
| 2023-12-21 20:47 | dashboard.ngrok.com is degraded with some state not displaying | minor | 48 mins | The ngrok dashboard is operational again. Customers should no longer see issues.The ngrok dashboard is operational again. Customers should no longer see issues. |
| 2023-11-07 11:51 | ngrok.dev resolving to incorrect name servers | major | 9 hrs, 55 mins | We have resolved the issue with our hosting providers and see ngrok.dev is fully recovered.We have resolved the issue with our hosting providers and see ngrok.dev is fully recovered. |
| 2023-11-03 01:50 | Tunnel disconnects and start failures in au and eu | major | 28 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-01 18:20 | Partial ap outage | minor | 1 hr, 1 min | Networking disruptions caused some services to fall behind on data replication. Existing endpoints and agent conn...read more |
| 2023-09-11 16:46 | False positive on McAfee for windows binary | minor | 24 hrs, 30 mins | We have worked with McAfee to remove the block on ngrok executables. Customers should no longer see an issue with...read more |
| 2023-09-11 15:30 | Events in us-cal-1 are delayed or failing to process | minor | 5 hrs, 3 mins | The fix has was rolled out at 3 pm Eastern, and events are now being processed correctly for us-cal-1.The fix has was rolled out at 3 pm Eastern, and events are now being processed correctly for us-cal-1. |
| 2023-09-08 00:20 | General service disruption affecting SA | none | 18 mins | This incident has been resolvedThis incident has been resolved |