Current Status: nutanix is UP
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| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-05-06 19:45 | Nutanix MCM Intermittent Availability | none | 0 second | May 6, 12:45 PDTResolved - Nutanix Cloud Clusters (NC2) experienced intermittent availability on Monday, May 6th...read more |
| 2023-12-20 22:05 | Outage | none | 0 second | Dec 20, 14:05 PSTResolved - The incident has been resolved and all services are back to normalDec 20, 13:40 PSTId...read more |
| 2023-06-29 10:10 | Intermittent issues with logging into the Frame console | none | 0 second | Jun 29, 03:10 PDTResolved - The incident has been resolved. Please log out from the Frame Console and log back in...read more |
| 2023-05-18 15:08 | Intermittent Issues Accessing Frame Console | none | 0 second | May 18, 08:08 PDTResolved - The issue has been resolved. The Platform is working as expected.May 18, 07:17 PDTMon...read more |
| 2023-04-09 06:30 | Scheduled Maintenance for Nutanix Frame (Commercial Platform) | none | 0 second | Apr 8, 23:30 PDTCompleted - The scheduled maintenance has been completed.Apr 8, 22:00 PDTIn progress - Schedule...read more |
| 2023-02-27 20:34 | Users are unable to start sessions when using older versions of Frame Enterprise Profile Driver | none | 0 second | Feb 27, 12:34 PSTResolved - The update has been applied to all affected accounts with Enterprise Profiles. All i...read more |
| 2023-01-25 23:41 | Intermittent issues with Frame services | none | 0 second | Jan 25, 15:41 PSTResolved - The issue is resolved and the Frame Platform is operating as expected.Jan 25, 15:24 P...read more |
| 2022-09-25 06:00 | Scheduled Maintenance for Nutanix Frame and Nutanix Cloud Clusters (NC2) (Commercial Platform) | none | 0 second | Sep 24, 23:00 PDTCompleted - The scheduled maintenance has been completed.Sep 24, 22:30 PDTIn progress - Schedule...read more |
| 2022-06-18 15:47 | Frame Platform Service Issues | none | 0 second | Jun 18, 08:47 PDTResolved - This incident has been resolved.Jun 18, 08:47 PDTUpdate - The issue has been resolved...read more |
| 2022-05-27 22:52 | Nutanix Supplied Azure IaaS - Unable to create new Azure accounts or start sessions | none | 0 second | May 27, 15:52 PDTResolved - We have confirmed that the issue has been resolved.May 27, 15:22 PDTMonitoring - Micr...read more |
| 2022-05-26 17:12 | Keyboard Input Issue When Using Certain CTRL Hotkeys | none | 0 second | May 26, 10:12 PDTResolved - This incident has been resolved.May 26, 09:33 PDTMonitoring - We have identified the ...read more |
| 2022-05-12 08:15 | Azure AD Users May Be Unable to Authenticate to Frame or Receive New Persistent Desktop / User Volum... | none | 0 second | May 12, 01:15 PDTResolved - An update to a backend SAML2 library resulted in XML Namespaces being improperly stri...read more |
| 2022-04-17 07:00 | Scheduled Maintenance for Nutanix Frame and Clusters (Commercial Platform) | none | 0 second | Apr 17, 00:00 PDTCompleted - The scheduled maintenance has been completed.Apr 16, 23:00 PDTIn progress - Schedule...read more |
| 2022-02-18 19:41 | Degradation in Flow logs Ingestion | none | 0 second | Feb 18, 11:41 PSTResolved - This incident has been resolved.Feb 18, 11:03 PSTUpdate - We are continuing to work o...read more |
| 2022-02-04 01:33 | Google Cloud Platform - intermittent issues starting VMs | none | 0 second | Feb 3, 17:33 PSTResolved - Those accounts affected by this issue have been manually addressed earlier today. Any...read more |
| 2021-12-25 07:00 | Scheduled Maintenance for Nutanix Frame and Clusters (Commercial Platform) | none | 0 second | Dec 24, 23:00 PSTCompleted - The scheduled maintenance has been completed.Dec 24, 22:00 PSTIn progress - Schedule...read more |
| 2021-12-15 16:53 | Government Platform Connectivity | none | 0 second | Dec 15, 08:53 PSTResolved - AWS reports internet connectivity to their US-GOV-WEST-1 region is restored. We see ...read more |
| 2021-12-15 16:26 | AWS Internet Connectivity Issues | none | 0 second | Dec 15, 08:26 PSTResolved - AWS is reporting the issue is now resolved. All Data Centers are now Operational. For...read more |
| 2021-12-08 11:26 | AWS Service Issues | none | 0 second | Dec 8, 03:26 PSTResolved - Update from AWS:With the network device issues resolved, we are now working towards t...read more |
| 2021-11-28 06:30 | Scheduled Maintenance for Nutanix Frame and Clusters (Commercial Platform) | none | 0 second | Nov 27, 22:30 PSTCompleted - The scheduled maintenance has been completed.Nov 27, 22:01 PSTIn progress - Schedule...read more |
| 2021-11-07 10:25 | Frame service outage across multiple regions | none | 0 second | Nov 7, 02:25 PSTResolved - We have resolved the issue and users can now start new sessions again and admin acces...read more |
| 2021-11-02 21:11 | AWS GovCloud US-West Connectivity Issue | none | 0 second | Nov 2, 14:11 PDTResolved - This incident has been resolved.Nov 2, 14:11 PDTUpdate - AWS resolved the issue and ...read more |
| 2021-09-30 10:56 | Unable to list accounts on the Frame Platform | none | 0 second | Sep 30, 03:56 PDTResolved - The issue with listing accounts in the Admin UI is resolved. We will continue to moni...read more |
| 2021-09-29 22:20 | Intermittent Performance Issues | none | 0 second | Sep 29, 15:20 PDTResolved - The issue which was causing intermittent performance has been mitigated. The Nutanix...read more |
| 2021-08-28 07:30 | Unable to Access the Frame Platform | none | 0 second | Aug 28, 00:30 PDTResolved - The Nutanix Systems team executed the MPR (Master Password Rotation) procedure in ord...read more |
| 2021-08-28 00:30 | Unable to Access the Frame Platform | major | 0 second | The Nutanix Systems team executed the MPR (Master Password Rotation) procedure in order to rotate the master pass...read more |
| 2021-07-22 09:05 | Unable to Access Clusters Platform | critical | 1 hr, 5 mins | Clusters Platform appears to be fully functional. If there are any relevant updates we will provide them as they ...read more |
| 2021-07-22 09:00 | Unable to Access Frame Platform | critical | 1 hr, 10 mins | Frame Platform appears to be fully functional. If there are any relevant updates we will provide them as they bec...read more |
| 2021-06-19 01:02 | [Scheduled] Frame Control Plane Component Upgrade | maintenance | 28 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-04-15 00:00 | [Scheduled] Nutanix Frame - Major Release Update Scheduled | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-04-01 15:11 | Performance Degradation for Frame Accounts Deployed in Azure Related to Emerging Azure Service Outag... | minor | 3 hrs, 16 mins | Azure is reporting that DNS issues are fully mitigated. Frame Accounts deployed on Azure should now be operationa...read more |
| 2021-03-25 07:35 | [Scheduled] Frame Unused Instance Pool Removal | maintenance | 25 hrs, 11 mins | The removal of unused instance pools is now complete. If any Instance Types were removed unexpectedly, you can re...read more |
| 2021-03-15 13:37 | Microsoft Azure AD Outage Impacting Launch of Frame Sessions | major | 2 hrs, 30 mins | Nutanix is no longer seeing any authentication errors related to Azure AD and customer Azure Cloud Accounts have ...read more |
| 2021-03-15 12:17 | Scrolling issue within Frame session when accessing via latest version of Google Chrome | minor | 1 hr, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2020-12-30 08:03 | Login errors for Xi Beam Government platform (beam.nutanix.us) | major | 1 hr, 38 mins | This incident is resolved.This incident is resolved. |
| 2020-12-18 13:41 | Intermittent issues accessing Frame | minor | 44 mins | We are no longer seeing the intermittent issues reported. We are continuing to investigate the root cause and wil...read more |
| 2020-11-10 06:45 | CPanel Front end service timeouts | major | 2 hrs, 3 mins | The issue that was preventing some users from being able to access console.nutanix.com and complete some admin ta...read more |
| 2020-10-15 00:15 | [Scheduled] Xi Frame Major Update Scheduled | maintenance | 45 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-09-28 15:13 | Azure AD - Service availability issues | minor | 4 hrs, 47 mins | Following the https://portal.office.com/servicestatus page, we can see that all of Microsoft's services are opera...read more |
| 2020-09-16 04:01 | Login errors on Xi Government Cloud platforms | major | 1 hr, 24 mins | Login errors for Xi Government Cloud platforms have been resolved.Login errors for Xi Government Cloud platforms have been resolved. |
| 2020-09-15 06:02 | Unable to Log in to console.nutanix.com Using Custom Authentication Providers | minor | 2 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2020-09-02 12:40 | Issues Starting New Instances | minor | 22 mins | The issue has been resolved. All instances are now starting as expected.The issue has been resolved. All instances are now starting as expected. |
| 2020-08-25 07:06 | Issues Starting Sessions | major | 4 hrs, 52 mins | This incident has been resolved.This incident has been resolved. |
| 2020-08-07 09:13 | CPanel Front end service timeouts | major | 0 second | At around 7:20AM PST, an issue was identified which was causing many Front End operations to timeout. This preve...read more |
| 2020-07-12 07:39 | Issues Starting New Instances | critical | 11 mins | The issue has been resolved. All instances are now starting as expected.The issue has been resolved. All instances are now starting as expected. |
| 2020-06-04 08:30 | Azure Networking Issue | minor | 2 hrs, 49 mins | This incident has been resolved.This incident has been resolved. |
| 2020-05-16 04:00 | [Scheduled] Xi Frame Scheduled Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-03-20 09:07 | Issues Starting Sessions | minor | 28 mins | We have pushed out a hotfix and all sessions are now starting as expected.We have pushed out a hotfix and all sessions are now starting as expected. |
| 2020-01-21 16:43 | Issues Starting New Instances | major | 20 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2019-10-28 10:22 | Sessions not starting on app.frame | minor | 1 hr, 3 mins | The issue is fully resolved and all queued tasks have been processed. Instances should now operate as expected. ...read more |