Current Status: OTOY is UP
We checked the official OTOY status page for updates 2 mins, 35 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-09 09:45 | [Scheduled] Scheduled maintenance on OTOY SSO | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-24 13:00 | [Scheduled] Scheduled maintenance on OTOY SSO, ORC, and RNDR | maintenance | 4 hrs, 5 mins | The scheduled maintenance has been completed, except for the SSO database. The maintenance will be rescheduled fo...read more |
| 2024-08-30 01:34 | Email delivery problems | none | 0 second | Aug 29, 18:34 PDTResolved - This incident has been resolved.Aug 29, 18:34 PDTUpdate - The issue has been identifi...read more |
| 2024-05-29 20:00 | OctaneLive (OctaneRender Authentication Servers), render.otoy.com (OctaneRender Shop & Forums) | none | 0 second | May 29, 13:00 PDTCompleted - The scheduled maintenance has been completed.May 29, 12:00 PDTIn progress - Schedule...read more |
| 2024-03-28 21:55 | Scheduled maintenance on OTOY SSO, ORC, and RNDR | none | 0 second | Mar 28, 14:55 PDTCompleted - The scheduled maintenance has been completed.Mar 28, 13:47 PDTVerifying - Maintenanc...read more |
| 2023-06-06 04:38 | AliPay Payment Processing Outage | none | 0 second | Jun 5, 21:38 PDTResolved - We have not identified any AliPay payment issues encountered after we re-enabled AliP...read more |
| 2022-12-06 22:27 | Scheduled maintenance on OTOY SSO, ORC, and RNDR | none | 0 second | Dec 6, 14:27 PSTCompleted - The scheduled maintenance has been completed.Dec 6, 14:05 PSTVerifying - Verificati...read more |
| 2022-10-31 01:15 | Scheduled Maintenance on OctaneLive & render.otoy.com | none | 0 second | Oct 30, 18:15 PDTCompleted - The scheduled maintenance has been completed.Oct 30, 17:22 PDTVerifying - Verificati...read more |
| 2022-09-20 10:44 | OctaneLive Outage | none | 0 second | Sep 20, 03:44 PDTResolved - Monitoring has confirmed that the mitigation measures have been effective, and all re...read more |
| 2022-09-08 03:18 | Increase in OctaneLive DNS Resolution Issues | none | 0 second | Sep 7, 20:18 PDTResolved - This incident has been resolved.Sep 7, 19:47 PDTUpdate - We have received no further...read more |
| 2022-09-01 20:26 | OctaneRender Outage | none | 0 second | Sep 1, 13:26 PDTResolved - This incident has been resolved. If you are still experiencing issues with OctaneRend...read more |
| 2022-08-25 04:00 | Increased OctaneLive API Errors | none | 0 second | Aug 24, 21:00 PDTResolved - Shortly before this incident was logged we identified an intermittent increase in err...read more |
| 2022-07-13 00:58 | Scheduled maintenance on OTOY SSO, ORC, and RNDR | none | 0 second | Jul 12, 17:58 PDTCompleted - The scheduled maintenance has been completed.Jul 12, 17:29 PDTVerifying - Verificati...read more |
| 2021-12-22 13:52 | Render.otoy.com Outage | none | 0 second | Dec 22, 05:52 PSTResolved - This incident has been resolved.Dec 22, 05:42 PSTMonitoring - Render.otoy.com has bee...read more |
| 2021-12-12 18:09 | OTOY.com unreachable | none | 0 second | Dec 12, 10:09 PSTResolved - This incident has been resolved.Dec 12, 10:06 PSTMonitoring - A fix has been implemen...read more |
| 2021-06-08 11:46 | CDN Outage affecting SSO sign-in system and Octane LiveDB | none | 0 second | Jun 8, 04:46 PDTResolved - This incident has been resolved.Jun 8, 03:58 PDTMonitoring - A fix has been implemen...read more |
| 2021-05-11 00:45 | Scheduled maintenance on OTOY SSO, ORC, and RNDR | none | 0 second | May 10, 17:45 PDTCompleted - The scheduled maintenance has been completed.May 10, 15:00 PDTIn progress - Schedule...read more |
| 2021-04-29 02:16 | Server Maintenance 2021-04-29 00:00 UTC | none | 0 second | Apr 28, 19:16 PDTCompleted - The scheduled maintenance has been completed.Apr 28, 17:46 PDTVerifying - Verificati...read more |
| 2021-04-02 11:00 | Increased login failures | none | 0 second | Apr 2, 04:00 PDTResolved - We have identified and resolved a server-side issue that has impacted login flows for...read more |
| 2021-02-26 07:23 | Increased OctaneLive API Errors | none | 0 second | Feb 25, 23:23 PSTResolved - This incident has been resolved.Feb 25, 22:28 PSTUpdate - We are not seeing any furth...read more |
| 2020-09-01 04:45 | Increased API Errors | none | 0 second | Aug 31, 21:45 PDTResolved - This incident has been resolved.Aug 31, 20:18 PDTIdentified - We have identified an i...read more |
| 2020-08-20 03:07 | Increased OctaneLive Errors | none | 0 second | Aug 19, 20:07 PDTResolved - This incident has been resolved.Aug 19, 19:29 PDTMonitoring - A fix has been implemen...read more |
| 2019-10-24 23:09 | Increased OctaneLive API Errors | none | 0 second | Oct 24, 16:09 PDTResolved - Due to a load-balancing issue, an increase in API errors occurred between 3:47pm and ...read more |
| 2019-07-02 14:51 | CloudFlare Network Performance Issues | none | 0 second | Jul 2, 07:51 PDTResolved - This incident has been resolved.Jul 2, 07:21 PDTMonitoring - Cloudflare has mitigate...read more |
| 2019-03-19 22:00 | OctaneLive Certificate Update | none | 0 second | Mar 19, 15:00 PDTCompleted - The scheduled maintenance has been completed.Mar 19, 14:40 PDTVerifying - We have co...read more |
| 2018-08-20 20:30 | Elevated API Errors | minor | 2 hrs, 51 mins | No further issues have been identified.No further issues have been identified. |
| 2018-07-31 22:18 | Incorrect status alerts for OctaneLive | none | 0 second | We have identified and fixed an issue with our monitoring system that has caused false outage alerts for OctaneLi...read more |
| 2018-07-22 21:32 | Elevated API Errors | major | 1 hr, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2018-01-07 16:52 | Subscription signup issues | minor | 21 hrs, 43 mins | We have detected no further cases related to this incident.We have detected no further cases related to this incident. |
| 2017-10-03 12:56 | X.IO service issues | minor | 2 hrs, 24 mins | This issue is now resolved, if you experience any further problems please open a ticket at https://help.otoy.com.This issue is now resolved, if you experience any further problems please open a ticket at https://help.otoy.com. |
| 2017-08-18 17:00 | [Scheduled] X.IO infrastructure maintenance | maintenance | 1 hr, 58 mins | We have completed the scheduled maintenance and have resumed normal operation. Please email help@otoy.com if yo...read more |
| 2017-07-24 17:31 | OctaneLive Server Connection Issues | none | 0 second | We have identified and resolved an issue with the OctaneLive server that was affecting license activation and Liv...read more |
| 2017-06-19 15:00 | [Scheduled] Core Infrastructure Maintenance 2017-06-19 22:00 UTC | maintenance | 1 hr, 7 mins | We have completed the scheduled maintenance and have resumed normal operation. Please email help@otoy.com if you...read more |
| 2017-05-21 21:50 | Elevated Subscription/PayPal Issues (OctaneVR) | minor | 42 hrs, 51 mins | We have not detected any new incidents related to this issue, so we believe that the underlying cause has been fi...read more |
| 2017-03-13 18:00 | [Scheduled] Scheduled Server Maintenance 2017-03-14 01:00 UTC | maintenance | 1 hr, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2017-02-28 12:05 | Amazon s3 Service Incident | minor | 8 hrs, 4 mins | We have confirmed that our services have resumed normal operations. Please email help@otoy.com if you experience ...read more |
| 2016-11-05 21:01 | [Scheduled] Server Maintenance 2016-11-06 04:00 UTC | maintenance | 44 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2016-10-21 12:20 | DNS issues with upstream providers | major | 2 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2016-08-28 18:57 | [Scheduled] Scheduled Server Maintenance - home.otoy.com & docs.otoy.com | maintenance | 9 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2016-07-17 19:00 | [Scheduled] Server Maintenance 2016-07-18 02:00 UTC | minor | 41 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2016-06-19 16:58 | Elevated Email Sending Issues | minor | 6 hrs, 56 mins | We have resolved the issue impacting email delivery from the SSO system, and verified that the problem is resolve...read more |
| 2016-06-13 15:56 | X.IO Service Outage | major | 3 hrs, 8 mins | The issue has been resolved, and X.IO has resumed normal operation. Please email help@otoy.com if you experience...read more |
| 2016-05-22 22:03 | [Scheduled] Scheduled Server Maintenance 2016-05-23 02:00 UTC | major | 2 hrs, 20 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2016-02-10 17:00 | [Scheduled] Scheduled Server Maintenance (home.otoy.com) | minor | 28 mins | We have completed the scheduled maintenance and home.otoy.com has resumed normal operation. Please email help@ot...read more |
| 2015-12-09 18:07 | OctaneLive Server Maintenance | minor | 28 mins | We have completed the maintenance and OctaneLive has resumed normal operation. Please email help@otoy.com if you...read more |
| 2015-11-17 20:50 | OctaneLive Server Degraded Performance | minor | 4 hrs, 19 mins | We have identified the issue and the OctaneLive server has resumed normal operations. We will continue to monito...read more |
| 2015-09-18 13:05 | X.IO DB Server Issue | major | 101 hrs, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2015-08-04 11:41 | Render site outage | minor | 6 hrs, 18 mins | We have completed the upgrade and the site should be functioning again. Please email help@otoy.com if you experie...read more |
| 2015-05-13 17:05 | Applications not starting | minor | 7 mins | We have identified the issue and applications are now launching correctly in all regions. We will continue to mon...read more |