Ortto Status

Is Ortto down?

Current Status: Ortto is UP

We checked the official Ortto status page for updates 5 mins, 18 seconds ago.

Past Ortto Incidents

Source: Official Ortto status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-06-02 15:01 Issue with platform login for customers with access to Autopilot Journeys and issue with Autopilot J...
major
11 hrs, 8 mins

IBM Cloudant is back to normal and we are back to operating normally. The Autopilot Journeys component downtime d...

2025-04-13 00:00 [Scheduled] Scheduled Database Maintenance - Australia and Europe regions
maintenance
1 hr, 57 mins

The scheduled maintenance has been completed. Please contact support for any queries.The scheduled maintenance has been completed. Please contact support for any queries.

2025-03-30 08:00 Scheduled Database Maintenance - Europe Region
none
0 second

Mar 30, 08:00 UTCCompleted - The maintenance has been completed. Please contact support for any queries.Mar 29, 2...

2025-03-27 23:48 Partial Performance Degradation
none
0 second

Mar 27, 23:48 UTCResolved - This incident has been resolved.Mar 27, 20:13 UTCInvestigating - We are currently inv...

2025-03-16 02:39 Scheduled Database Maintenance - US Region
none
0 second

Mar 16, 02:39 UTCCompleted - The scheduled maintenance has been completed. Please contact support with any querie...

2025-03-09 00:10 Scheduled Database Maintenance - Global
none
0 second

Mar 9, 00:10 UTCCompleted - Everything looks normal. Please contact support if you encounter any problems.Mar 9...

2025-02-08 06:18 Scheduled Database Maintenance - All Regions
none
0 second

Feb 8, 06:18 UTCCompleted - The scheduled maintenance has been completed. Please contact support if you encounte...

2024-03-28 17:48 Temporary issue with Ortto account settings related email
none
0 second

Mar 28, 17:48 UTCResolved - After monitoring overnight, we are now considering this resolved. Thanks for your pat...

2024-02-11 01:00 Database Maintenance - US Region
none
0 second

Feb 11, 01:00 UTCCompleted - The maintenance was completed at approximately 12:00 Sydney time yesterday.Feb 11, 0...

2024-02-01 06:56 Database Maintenance - US Region
none
0 second

Feb 1, 06:56 UTCCompleted - The scheduled maintenance has been completed.Feb 1, 06:00 UTCIn progress - Schedule...

2024-01-30 19:19 Database Maintenance - Australia Region
none
0 second

Jan 30, 19:19 UTCCompleted - The scheduled maintenance has been completed.Jan 30, 19:12 UTCVerifying - Verificati...

2024-01-23 07:22 Database Maintenance - US Region
none
0 second

Jan 23, 07:22 UTCCompleted - The scheduled maintenance has been completed.Jan 23, 07:03 UTCVerifying - Maintenanc...

2024-01-23 01:00 Database Maintenance - Europe Region
none
0 second

Jan 23, 01:00 UTCCompleted - The scheduled maintenance has been completed.Jan 23, 00:51 UTCVerifying - Verificati...

2024-01-22 20:55 Database Maintenance - Australia Region
none
0 second

Jan 22, 20:55 UTCCompleted - The scheduled maintenance has been completed.Jan 22, 20:02 UTCVerifying - Scheduled ...

2023-11-14 07:00 Campaign reports showing zero/undefined for all stats
none
0 second

Nov 14, 07:00 UTCResolved - Campaign reports appear to be broken across all accounts. All report are showing "zer...

2023-09-27 22:52 Database Server Maintenance (Europe Datacenter)
none
0 second

Sep 27, 22:52 UTCCompleted - The system is fully operational. Please contact Support if you encounter any issues....

2023-09-19 20:18 Degraded Performance
none
0 second

Sep 19, 20:18 UTCResolved - The system is back to a stable and healthy state now so we are considering this incid...

2023-08-16 08:19 Europe Region Partial Outage
none
0 second

Aug 16, 08:19 UTCResolved - Services in the EU region appear to have been restored as of about 17:45 Sydney time ...

2023-07-16 05:58 Maintenance for application databases
none
0 second

Jul 16, 05:58 UTCCompleted - The scheduled maintenance has been completed.Jul 16, 04:00 UTCVerifying - Maintenanc...

2022-12-05 23:23 Network issue affecting some users
none
0 second

Dec 5, 23:23 UTCResolved - We are now considering this resolved. Thank you for your patience.Dec 5, 22:42 UTCUp...

2022-11-10 21:10 CDP issue
none
0 second

Nov 10, 21:10 UTCResolved - We have resolved the issue. We are also working to fix problems like this in the futu...

2022-08-24 10:00 Ortto is experiencing slowness
none
0 second

Aug 24, 10:00 UTCResolved - We believe this issue was due to slowness on the network, which is now resolved.Aug 2...

2022-07-14 22:33 Task processing delay
none
0 second

Jul 14, 22:33 UTCResolved - The issue is now fully resolved and task processing is back to normal.We will continu...

2022-06-21 07:22 Some providers, billing, and sign-ups unavailable.
none
0 second

Jun 21, 07:22 UTCResolved - Cloudflare appear to have resolved the issue, we will continue to monitor the situati...

2022-04-28 07:36 [Scheduled] Maintenance for API servers
none
0 second

Apr 28, 07:36 UTCCompleted - This has been completed.Apr 28, 07:35 UTCUpdate - Scheduled maintenance is still in ...