Current Status: Ortto is UP
We checked the official Ortto status page for updates 4 mins, 23 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-10-25 22:30 | [Scheduled] Possible service restarts due to maintenence | maintenance | 1 hr, 18 mins | We have finished the maintenance.We have finished the maintenance. |
| 2025-09-10 22:14 | Autopilot Journeys component delay trigger and action shapes experiencing degraded performance | minor | 24 hrs, 40 mins | The underlying issue that caused the delays has been identified and was resolved at the time of our last update. ...read more |
| 2025-09-08 06:31 | Login / Authentication issues | major | 2 hrs, 55 mins | We have not observed any new errors, and AWS has now notified us that the issue has been fully resolved on their ...read more |
| 2025-09-05 23:50 | [Scheduled] Infrastructure maintenance | maintenance | 47 hrs, 30 mins | Post-Maintenance Update: The planned infrastructure migration has been successfully completed. Our team has finis...read more |
| 2025-06-30 02:16 | Autopilot Journeys issue | none | 0 second | Jun 30, 02:16 UTCResolved - The issue with our upstream provider has been resolved.Jun 30, 00:12 UTCInvestigating...read more |
| 2025-06-03 02:09 | Issue with platform login for customers with access to Autopilot Journeys and issue with Autopilot J... | none | 0 second | Jun 3, 02:09 UTCResolved - IBM Cloudant is back to normal and we are back to operating normally. The Autopilot J...read more |
| 2025-04-13 01:57 | Scheduled Database Maintenance - Australia and Europe regions | none | 0 second | Apr 13, 01:57 UTCCompleted - The scheduled maintenance has been completed. Please contact support for any queries...read more |
| 2025-03-30 08:00 | Scheduled Database Maintenance - Europe Region | none | 0 second | Mar 30, 08:00 UTCCompleted - The maintenance has been completed. Please contact support for any queries.Mar 29, 2...read more |
| 2025-03-27 23:48 | Partial Performance Degradation | none | 0 second | Mar 27, 23:48 UTCResolved - This incident has been resolved.Mar 27, 20:13 UTCInvestigating - We are currently inv...read more |
| 2025-03-16 02:39 | Scheduled Database Maintenance - US Region | none | 0 second | Mar 16, 02:39 UTCCompleted - The scheduled maintenance has been completed. Please contact support with any querie...read more |
| 2025-03-09 00:10 | Scheduled Database Maintenance - Global | none | 0 second | Mar 9, 00:10 UTCCompleted - Everything looks normal. Please contact support if you encounter any problems.Mar 9...read more |
| 2025-02-08 06:18 | Scheduled Database Maintenance - All Regions | none | 0 second | Feb 8, 06:18 UTCCompleted - The scheduled maintenance has been completed. Please contact support if you encounte...read more |
| 2024-03-28 17:48 | Temporary issue with Ortto account settings related email | none | 0 second | Mar 28, 17:48 UTCResolved - After monitoring overnight, we are now considering this resolved. Thanks for your pat...read more |
| 2024-02-11 01:00 | Database Maintenance - US Region | none | 0 second | Feb 11, 01:00 UTCCompleted - The maintenance was completed at approximately 12:00 Sydney time yesterday.Feb 11, 0...read more |
| 2024-02-01 06:56 | Database Maintenance - US Region | none | 0 second | Feb 1, 06:56 UTCCompleted - The scheduled maintenance has been completed.Feb 1, 06:00 UTCIn progress - Schedule...read more |
| 2024-01-30 19:19 | Database Maintenance - Australia Region | none | 0 second | Jan 30, 19:19 UTCCompleted - The scheduled maintenance has been completed.Jan 30, 19:12 UTCVerifying - Verificati...read more |
| 2024-01-23 07:22 | Database Maintenance - US Region | none | 0 second | Jan 23, 07:22 UTCCompleted - The scheduled maintenance has been completed.Jan 23, 07:03 UTCVerifying - Maintenanc...read more |
| 2024-01-23 01:00 | Database Maintenance - Europe Region | none | 0 second | Jan 23, 01:00 UTCCompleted - The scheduled maintenance has been completed.Jan 23, 00:51 UTCVerifying - Verificati...read more |
| 2024-01-22 20:55 | Database Maintenance - Australia Region | none | 0 second | Jan 22, 20:55 UTCCompleted - The scheduled maintenance has been completed.Jan 22, 20:02 UTCVerifying - Scheduled ...read more |
| 2023-11-14 07:00 | Campaign reports showing zero/undefined for all stats | none | 0 second | Nov 14, 07:00 UTCResolved - Campaign reports appear to be broken across all accounts. All report are showing "zer...read more |
| 2023-09-27 22:52 | Database Server Maintenance (Europe Datacenter) | none | 0 second | Sep 27, 22:52 UTCCompleted - The system is fully operational. Please contact Support if you encounter any issues....read more |
| 2023-09-19 20:18 | Degraded Performance | none | 0 second | Sep 19, 20:18 UTCResolved - The system is back to a stable and healthy state now so we are considering this incid...read more |
| 2023-08-16 08:19 | Europe Region Partial Outage | none | 0 second | Aug 16, 08:19 UTCResolved - Services in the EU region appear to have been restored as of about 17:45 Sydney time ...read more |
| 2023-07-16 05:58 | Maintenance for application databases | none | 0 second | Jul 16, 05:58 UTCCompleted - The scheduled maintenance has been completed.Jul 16, 04:00 UTCVerifying - Maintenanc...read more |
| 2022-12-05 23:23 | Network issue affecting some users | none | 0 second | Dec 5, 23:23 UTCResolved - We are now considering this resolved. Thank you for your patience.Dec 5, 22:42 UTCUp...read more |
| 2022-11-10 20:30 | CDP issue | major | 40 mins | We have resolved the issue. We are also working to fix problems like this in the future.We have resolved the issue. We are also working to fix problems like this in the future. |
| 2022-08-24 01:04 | Ortto is experiencing slowness | minor | 8 hrs, 56 mins | We believe this issue was due to slowness on the network, which is now resolved.We believe this issue was due to slowness on the network, which is now resolved. |
| 2022-07-14 22:02 | Task processing delay | major | 31 mins | The issue is now fully resolved and task processing is back to normal. We will continue working to update the sy...read more |
| 2022-06-21 06:47 | Some providers, billing, and sign-ups unavailable. | minor | 35 mins | Cloudflare appear to have resolved the issue, we will continue to monitor the situation.Cloudflare appear to have resolved the issue, we will continue to monitor the situation. |
| 2022-04-28 07:35 | [Scheduled] [Scheduled] Maintenance for API servers | maintenance | 1 min | This has been completed.This has been completed. |