Current Status: Ortto is UP
We checked the official Ortto status page for updates 2 mins, 56 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-09-10 22:14 | Autopilot Journeys component delay trigger and action shapes experiencing degraded performance | minor | 24 hrs, 40 mins | The underlying issue that caused the delays has been identified and was resolved at the time of our last update. ...read more |
| 2025-09-08 06:31 | Login / Authentication issues | major | 2 hrs, 55 mins | We have not observed any new errors, and AWS has now notified us that the issue has been fully resolved on their ...read more |
| 2025-09-05 23:50 | [Scheduled] Infrastructure maintenance | maintenance | 47 hrs, 30 mins | Post-Maintenance Update: The planned infrastructure migration has been successfully completed. Our team has finis...read more |
| 2025-06-30 02:16 | Autopilot Journeys issue | none | 0 second | Jun 30, 02:16 UTCResolved - The issue with our upstream provider has been resolved.Jun 30, 00:12 UTCInvestigating...read more |
| 2025-06-03 02:09 | Issue with platform login for customers with access to Autopilot Journeys and issue with Autopilot J... | none | 0 second | Jun 3, 02:09 UTCResolved - IBM Cloudant is back to normal and we are back to operating normally. The Autopilot J...read more |
| 2025-04-13 01:57 | Scheduled Database Maintenance - Australia and Europe regions | none | 0 second | Apr 13, 01:57 UTCCompleted - The scheduled maintenance has been completed. Please contact support for any queries...read more |
| 2025-03-30 08:00 | Scheduled Database Maintenance - Europe Region | none | 0 second | Mar 30, 08:00 UTCCompleted - The maintenance has been completed. Please contact support for any queries.Mar 29, 2...read more |
| 2025-03-27 23:48 | Partial Performance Degradation | none | 0 second | Mar 27, 23:48 UTCResolved - This incident has been resolved.Mar 27, 20:13 UTCInvestigating - We are currently inv...read more |
| 2025-03-16 02:39 | Scheduled Database Maintenance - US Region | none | 0 second | Mar 16, 02:39 UTCCompleted - The scheduled maintenance has been completed. Please contact support with any querie...read more |
| 2025-03-09 00:10 | Scheduled Database Maintenance - Global | none | 0 second | Mar 9, 00:10 UTCCompleted - Everything looks normal. Please contact support if you encounter any problems.Mar 9...read more |
| 2025-02-08 06:18 | Scheduled Database Maintenance - All Regions | none | 0 second | Feb 8, 06:18 UTCCompleted - The scheduled maintenance has been completed. Please contact support if you encounte...read more |
| 2024-03-28 17:48 | Temporary issue with Ortto account settings related email | none | 0 second | Mar 28, 17:48 UTCResolved - After monitoring overnight, we are now considering this resolved. Thanks for your pat...read more |
| 2024-02-11 01:00 | Database Maintenance - US Region | none | 0 second | Feb 11, 01:00 UTCCompleted - The maintenance was completed at approximately 12:00 Sydney time yesterday.Feb 11, 0...read more |
| 2024-02-01 06:56 | Database Maintenance - US Region | none | 0 second | Feb 1, 06:56 UTCCompleted - The scheduled maintenance has been completed.Feb 1, 06:00 UTCIn progress - Schedule...read more |
| 2024-01-30 19:19 | Database Maintenance - Australia Region | none | 0 second | Jan 30, 19:19 UTCCompleted - The scheduled maintenance has been completed.Jan 30, 19:12 UTCVerifying - Verificati...read more |
| 2024-01-23 07:22 | Database Maintenance - US Region | none | 0 second | Jan 23, 07:22 UTCCompleted - The scheduled maintenance has been completed.Jan 23, 07:03 UTCVerifying - Maintenanc...read more |
| 2024-01-23 01:00 | Database Maintenance - Europe Region | none | 0 second | Jan 23, 01:00 UTCCompleted - The scheduled maintenance has been completed.Jan 23, 00:51 UTCVerifying - Verificati...read more |
| 2024-01-22 20:55 | Database Maintenance - Australia Region | none | 0 second | Jan 22, 20:55 UTCCompleted - The scheduled maintenance has been completed.Jan 22, 20:02 UTCVerifying - Scheduled ...read more |
| 2023-11-14 07:00 | Campaign reports showing zero/undefined for all stats | none | 0 second | Nov 14, 07:00 UTCResolved - Campaign reports appear to be broken across all accounts. All report are showing "zer...read more |
| 2023-09-27 22:52 | Database Server Maintenance (Europe Datacenter) | none | 0 second | Sep 27, 22:52 UTCCompleted - The system is fully operational. Please contact Support if you encounter any issues....read more |
| 2023-09-19 20:18 | Degraded Performance | none | 0 second | Sep 19, 20:18 UTCResolved - The system is back to a stable and healthy state now so we are considering this incid...read more |
| 2023-08-16 08:19 | Europe Region Partial Outage | none | 0 second | Aug 16, 08:19 UTCResolved - Services in the EU region appear to have been restored as of about 17:45 Sydney time ...read more |
| 2023-07-16 05:58 | Maintenance for application databases | none | 0 second | Jul 16, 05:58 UTCCompleted - The scheduled maintenance has been completed.Jul 16, 04:00 UTCVerifying - Maintenanc...read more |
| 2022-12-05 23:23 | Network issue affecting some users | none | 0 second | Dec 5, 23:23 UTCResolved - We are now considering this resolved. Thank you for your patience.Dec 5, 22:42 UTCUp...read more |
| 2022-11-10 21:10 | CDP issue | none | 0 second | Nov 10, 21:10 UTCResolved - We have resolved the issue. We are also working to fix problems like this in the futu...read more |
| 2022-08-24 01:04 | Ortto is experiencing slowness | minor | 8 hrs, 56 mins | We believe this issue was due to slowness on the network, which is now resolved.We believe this issue was due to slowness on the network, which is now resolved. |
| 2022-07-14 22:02 | Task processing delay | major | 31 mins | The issue is now fully resolved and task processing is back to normal. We will continue working to update the sy...read more |
| 2022-06-21 06:47 | Some providers, billing, and sign-ups unavailable. | minor | 35 mins | Cloudflare appear to have resolved the issue, we will continue to monitor the situation.Cloudflare appear to have resolved the issue, we will continue to monitor the situation. |
| 2022-04-28 07:35 | [Scheduled] [Scheduled] Maintenance for API servers | maintenance | 1 min | This has been completed.This has been completed. |