Palo Alto Networks Status

Is Palo Alto Networks down?

Current Status: Palo Alto Networks is UP

We checked the official Palo Alto Networks status page for updates 2 mins, 37 seconds ago.

Past Palo Alto Networks Incidents

Source: Official Palo Alto Networks status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-06-30 20:47 SCM Command Center Dashboards, Activity Insights, and Monitor pages on the US Prod impaired
major
0 second

This incident has been resolved.This incident has been resolved.

2025-06-29 12:00 Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Pol...
none
0 second

THIS IS A SCHEDULED EVENT Jun 29, 12:00 - 20:00 UTCMay 22, 10:10 UTCScheduled - We are planning a service mainten...

2025-06-29 06:00 Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indon...
none
0 second

THIS IS A SCHEDULED EVENT Jun 29, 06:00 - 14:00 UTCMay 22, 10:08 UTCScheduled - We are planning a service mainten...

2025-06-27 22:00 Cloud Identity Engine Scheduled Maintenance in Europe
none
0 second

THIS IS A SCHEDULED EVENT Jun 27, 22:00 UTC  -  Jun 28, 01:00 UTCJun 11, 01:27 UTCScheduled - We will b...

2025-06-27 22:00 Cloud Identity Engine Scheduled Maintenance in Germany
none
0 second

THIS IS A SCHEDULED EVENT Jun 27, 22:00 UTC  -  Jun 28, 01:00 UTCJun 11, 01:26 UTCScheduled - We will b...

2025-06-26 04:30 Prisma Cloud [APP4]: 25.6.1 Scheduled Release
none
0 second

THIS IS A SCHEDULED EVENT Jun 26, 04:30 - 10:30 UTCJun 9, 17:37 UTCScheduled - We will be undergoing scheduled m...

2025-06-24 00:00 Prisma Cloud [APP.GOV]: 25.6.1 Scheduled Release
none
0 second

THIS IS A SCHEDULED EVENT Jun 24, 00:00 - 04:00 UTCJun 9, 17:36 UTCScheduled - We will be undergoing scheduled m...

2025-06-22 12:00 Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Pol...
none
0 second

THIS IS A SCHEDULED EVENT Jun 22, 12:00 - 20:00 UTCMay 22, 10:06 UTCUpdate - We will be undergoing scheduled main...

2025-06-22 07:00 Prisma Cloud Compute emergency maintenance
none
0 second

THIS IS A SCHEDULED EVENT Jun 22, 07:00 - 11:00 UTCJun 15, 08:54 UTCScheduled - WHAT:The Prisma Cloud Compute tea...

2025-06-22 06:00 Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indon...
none
0 second

THIS IS A SCHEDULED EVENT Jun 22, 06:00 - 14:00 UTCMay 22, 10:06 UTCUpdate - We will be undergoing scheduled main...

2025-06-22 06:00 Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America Government Region
none
0 second

THIS IS A SCHEDULED EVENT Jun 22, 06:00 - 14:00 UTCMay 22, 10:04 UTCScheduled - We are planning a service mainten...

2025-06-21 17:43 Autofocus Issue
minor
0 second

This incident has been resolved.This incident has been resolved.

2025-06-19 04:30 Prisma Cloud [APP2]: 25.6.1 Scheduled Release
none
0 second

THIS IS A SCHEDULED EVENT Jun 19, 04:30 - 10:30 UTCJun 9, 17:35 UTCScheduled - We will be undergoing scheduled m...

2025-06-18 22:00 Prisma Cloud [APP.EU]: 25.6.1 Scheduled Release
none
0 second

THIS IS A SCHEDULED EVENT Jun 18, 22:00 UTC  -  Jun 19, 04:00 UTCJun 9, 17:34 UTCScheduled - We will b...

2025-06-18 04:30 Prisma Cloud [APP3]: 25.6.1 Scheduled Release
none
0 second

THIS IS A SCHEDULED EVENT Jun 18, 04:30 - 10:30 UTCJun 9, 17:33 UTCScheduled - We will be undergoing scheduled m...

2025-06-17 22:00 Prisma Cloud [APP2.EU]: 25.6.1 Scheduled Release
none
0 second

THIS IS A SCHEDULED EVENT Jun 17, 22:00 UTC  -  Jun 18, 04:00 UTCJun 9, 17:32 UTCScheduled - We will b...

2025-06-16 20:00 Prisma Cloud [APP.UK]: 25.6.1 Scheduled Release
none
0 second

THIS IS A SCHEDULED EVENT Jun 16, 20:00 UTC  -  Jun 17, 00:00 UTCJun 9, 17:30 UTCScheduled - We will b...

2025-06-16 16:00 Prisma Cloud [APP.ID]: 25.6.1 Scheduled Release
none
0 second

THIS IS A SCHEDULED EVENT Jun 16, 16:00 - 20:00 UTCJun 9, 17:29 UTCScheduled - We will be undergoing scheduled m...

2025-06-15 12:00 Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in Europe, Germany, Switzerland, Pol...
none
0 second

Jun 15, 12:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessa...

2025-06-15 07:58 Strata Logging Service - Issue in Australia
none
0 second

This incident has been resolved.This incident has been resolved.

2025-06-15 06:00 Scheduled Maintenance for Cortex XDR / XSIAM / XSOAR 8 / XPANSE in America, Canada, Singapore, Indon...
none
0 second

Jun 15, 06:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessa...

2025-06-13 21:30 Cloud Identity Engine Scheduled Maintenance in India
none
0 second

Jun 13, 21:30 UTCCompleted - The scheduled maintenance has been completed.Jun 13, 18:30 UTCIn progress - Schedule...

2025-06-13 20:07 IoT Security Cloud Incident (Iot.services-edge.paloalyonetworks.com)
none
0 second

Jun 13, 20:07 UTCResolved - This incident has been resolved.Jun 12, 19:23 UTCInvestigating - We are currently inv...

2025-06-13 18:00 Cloud Identity Engine Scheduled Maintenance in Japan
none
0 second

Jun 13, 18:00 UTCCompleted - The scheduled maintenance has been completed.Jun 13, 15:00 UTCIn progress - Schedule...

2025-06-13 17:00 Cloud Identity Engine Scheduled Maintenance in Australia
none
0 second

Jun 13, 17:00 UTCCompleted - The scheduled maintenance has been completed.Jun 13, 14:00 UTCIn progress - Schedule...

2025-06-13 09:19 Cortex XDR/XSIAM/XPANSE/XSOAR8/Cloud - Issues with login and degraded performance
none
0 second

Jun 13, 09:19 UTCResolved - This incident has been resolved.Jun 12, 22:25 UTCUpdate - We are continuing to monito...

2025-06-13 06:00 SDWAN Metrics and Stats for multiple regions are impacted
none
0 second

Jun 13, 06:00 UTCResolved - This incident has been resolved.Jun 13, 05:59 UTCUpdate - We are continuing to monito...

2025-06-13 05:00 WildFire Global Cloud Service Scheduled Maintenance
none
0 second

Jun 13, 05:00 UTCCompleted - The scheduled maintenance has been completed.Jun 13, 03:30 UTCIn progress - Schedule...

2025-06-13 01:45 [Scheduled] WildFire India Cloud Service Scheduled Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-12 20:15 IoT Security Cloud Incident
major
0 second

We are currently investigating the issue.We are currently investigating the issue.

2025-06-12 20:00 Prisma Cloud [CWP]: Ongoing service disruption
major
5 hrs, 17 mins

This incident has been resolved.This incident has been resolved.

2025-06-12 19:54 Advanced URL Filtering Incident
none
6 hrs, 57 mins

This incident has been resolved.This incident has been resolved.

2025-06-12 19:41 AI Runtime Security: API Intercept Outage
critical
3 hrs, 34 mins

Our Cloud Services Provider (Google Cloud) has informed us the major incident has been resolved. All AI Runtime S...

2025-06-12 19:32 Advanced DNS Security Incident
none
6 hrs, 21 mins

We have completed our investigation regarding the incident. Our assessment confirms that all Advanced DNS Securit...

2025-06-12 19:19 DLP Service Degradation
critical
3 hrs, 32 mins

This incident has been resolved.This incident has been resolved.

2025-06-12 19:17 PAB Login and private apps degraded
minor
0 second

Private apps are operational. Browser login continues to be degradedPrivate apps are operational. Browser login continues to be degraded

2025-06-12 19:13 Service degradation impacting multiple PA services
minor
0 second

Update: Multiple Service Degradations - RESOLVED, Monitoring in Progress Previous Description: We previously rep...

2025-06-12 19:02 Customer Support Portal Service is impacted
critical
4 hrs, 20 mins

Monitoring confirmed that the Customer Support Portal service operations are completely restored.Monitoring confirmed that the Customer Support Portal service operations are completely restored.

2025-06-12 18:54 SCM - Command Center and Activity Insights Impaired - All Prod
minor
0 second

We are continuing to monitor for any further issues.We are continuing to monitor for any further issues.

2025-06-12 18:50 DLP(NGFW)[hawkeye.services-edge.paloaltonetworks.com] Service Degradation
critical
4 hrs, 6 mins

GCP outage has been confirmed as the issue. Incident as been resolvedGCP outage has been confirmed as the issue. Incident as been resolved

2025-06-12 18:50 WildFire Issue
critical
3 hrs, 38 mins

This incident has been resolved.This incident has been resolved.

2025-06-12 18:46 Cloud Identity Engine Incident
critical
7 hrs, 2 mins

This incident has been resolved.This incident has been resolved.

2025-06-12 18:45 DLP Service Degradation
critical
0 second

We are currently investigating this issue.We are currently investigating this issue.

2025-06-12 18:42 SCM Inaccessible
minor
7 hrs, 6 mins

This incident has been resolved.This incident has been resolved.

2025-06-12 18:40 Strata Logging Service is inaccessible
minor
7 hrs, 8 mins

This incident has been resolved.This incident has been resolved.

2025-06-12 18:31 Hub and Strata Cloud Manager Incident
critical
7 hrs, 18 mins

This incident has been resolved.This incident has been resolved.

2025-06-12 18:00 App-ID Cloud Engine (ACE) - Major Outage in all regions
critical
5 hrs, 38 mins

This incident has been resolved. GCP Outage potentially affecting ACE connectivity. GCP Status Page: https://st...

2025-06-12 18:00 AI Runtime Security Cloud - Major Outage in United States
critical
3 hrs, 30 mins

This incident has been resolved.This incident has been resolved.

2025-06-12 18:00 Advanced Threat Prevention (ATP) - Major Outage In All Regions (Global)
critical
3 hrs, 30 mins

This incident has been resolved.This incident has been resolved.

2025-06-12 18:00 ACE Service Degradation
none
0 second

GCP Outage potentially affecting ACE connectivity. GCP Status Page: https://status.cloud.google.com/incidents/ow5...