Current Status: Panoply is UP
We checked the official Panoply status page for updates 4 mins, 19 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-02-16 07:00 | [Scheduled] System Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-05-26 12:31 | Job System Maintenance | none | 0 second | May 26, 12:31 UTCCompleted - The scheduled maintenance has been completed.May 26, 11:52 UTCVerifying - Verificati...read more |
| 2024-01-19 17:37 | Instagram connector down | none | 0 second | Jan 19, 17:37 UTCResolved - Meta has depreciated some resources and update is needed.Jan 19, 17:37 UTCResolved - Meta has depreciated some resources and update is needed. |
| 2023-11-23 11:01 | Scheduled Maintenance Alert | none | 0 second | Nov 23, 11:01 UTCCompleted - The scheduled maintenance has been completed.Nov 23, 10:01 UTCIn progress - Schedule...read more |
| 2023-11-13 18:30 | White screen on login and switch between accounts | none | 0 second | Nov 13, 18:30 UTCResolved - Users are encountering a whitescreen (no error or anything) when logging in to the pl...read more |
| 2023-10-04 17:30 | Trials fail to be created due to failure to create a group | none | 0 second | Oct 4, 17:30 UTCResolved - Encountered sporadic failure for new trial signups.Oct 4, 17:30 UTCResolved - Encountered sporadic failure for new trial signups. |
| 2022-12-19 14:01 | Partial Data Source Failures | none | 0 second | Dec 19, 14:01 UTCResolved - This incident has been resolved.Dec 19, 13:49 UTCMonitoring - A fix has been implemen...read more |
| 2022-11-26 19:52 | Inability to access to Redshift accounts through external tools | none | 0 second | Nov 26, 19:52 UTCResolved - We’ve resolved the Redshift connectivity issues by updating our SSL certificates for ...read more |
| 2022-09-19 08:22 | BigQuery Ingestion Engine Upgrade | none | 0 second | Sep 19, 08:22 UTCCompleted - The scheduled maintenance has been completed.Sep 19, 08:11 UTCVerifying - Verificati...read more |
| 2022-06-29 00:37 | Data sources in Redshift account do not ingest data | none | 0 second | Jun 29, 00:37 UTCResolved - The incident has been resolvedJun 28, 23:13 UTCMonitoring - A fix was deployed and al...read more |
| 2022-06-13 19:14 | Data sources fail to run | none | 0 second | Jun 13, 19:14 UTCResolved - The issue was resolved and the data sources collection processes are back to normalJu...read more |
| 2022-04-28 18:13 | Data sources failures | none | 0 second | Apr 28, 18:13 UTCResolved - The issue was resolved and every failing data source should complete successfully the...read more |
| 2022-03-13 20:47 | Issue with starting jobs | none | 0 second | Mar 13, 20:47 UTCResolved - This incident has been resolved.Mar 13, 20:36 UTCIdentified - The issue has been iden...read more |
| 2021-12-07 02:09 | Meta (Facebook) data sources are not available | none | 0 second | Dec 7, 02:09 UTCResolved - All four Meta (Facebook & Instagram) data sources are available for creation and coll...read more |
| 2021-11-16 13:30 | Data sources cannot be configured | none | 0 second | Nov 16, 13:30 UTCResolved - We've fixed the data sources configurations and users can now resume configuring thei...read more |
| 2021-07-20 15:54 | Google Analytics authentication process | none | 0 second | Jul 20, 15:54 UTCResolved - We have fixed the issue and Google Analytics data source would be online shortlyJul 2...read more |
| 2021-05-09 07:52 | System Maintenance | none | 0 second | May 9, 07:52 UTCCompleted - The scheduled maintenance has been completed.May 9, 06:37 UTCIn progress - Schedule...read more |
| 2021-03-07 10:01 | System Upgrade | none | 0 second | Mar 7, 10:01 UTCCompleted - The scheduled maintenance has been completed.Mar 7, 06:50 UTCIn progress - Schedule...read more |
| 2021-01-29 00:03 | Inability to connect Google Data Studio to Panoply | none | 0 second | Jan 29, 00:03 UTCResolved - Due to a code change implemented by Google in Google Data Studio, Panoply can no long...read more |
| 2021-01-26 05:52 | External connections to Panoply | none | 0 second | Jan 26, 05:52 UTCResolved - The external connections issues to the Panoply accounts were resolvedJan 25, 20:42 UT...read more |
| 2020-11-25 19:06 | Issues with starting jobs | none | 0 second | Nov 25, 19:06 UTCResolved - This incident has been resolved.Nov 25, 19:06 UTCUpdate - We are continuing to monito...read more |
| 2020-09-23 15:06 | Job system scheduling issue | none | 0 second | Sep 23, 15:06 UTCResolved - This incident has been resolved.Sep 23, 14:36 UTCMonitoring - The issue was resolved ...read more |
| 2020-04-06 01:13 | Data sources page not loading | none | 0 second | Apr 6, 01:13 UTCResolved - The issue was resolved and the data sources page is fully functionalApr 6, 00:39 UTC...read more |
| 2020-02-05 09:46 | Scheduled DB Maintenance | none | 0 second | Feb 5, 09:46 UTCCompleted - The scheduled maintenance has been completed.Feb 5, 09:42 UTCVerifying - Verificati...read more |
| 2020-01-28 09:22 | Issues Triggering Jobs | none | 0 second | Jan 28, 09:22 UTCResolved - The issue is resolved and jobs are now scheduled as usual.Jan 27, 23:53 UTCInvestigat...read more |
| 2019-11-14 20:01 | Text ingestion issue | none | 15 hrs, 58 mins | The issue is resolved. A fix was deployed and verified.The issue is resolved. A fix was deployed and verified. |
| 2019-10-30 12:40 | Delays in ingestion for Panoply SDK Data sources | minor | 3 hrs, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2019-08-19 13:09 | Warehouse Connectivity Issues | minor | 2 hrs, 36 mins | The issue was resolved, and all systems are operational.The issue was resolved, and all systems are operational. |
| 2019-04-17 21:32 | Panoply website is down | none | 55 mins | Panoply website is available againPanoply website is available again |
| 2019-03-28 23:38 | Data warehouses connectivity issues | major | 1 hr, 1 min | While monitoring we did not see any unexpected connections issues to the data warehouses and all data sources wer...read more |
| 2019-02-26 14:45 | Job system scheduling issue | major | 3 hrs, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2018-11-13 07:00 | [Scheduled] Jobs system maintenance | maintenance | 1 hr, 12 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2018-09-23 18:00 | [Scheduled] Jobs system maintenance | maintenance | 37 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2018-09-05 18:56 | Facebook Ads data source not connecting | major | 1 hr, 20 mins | Facebook Ads data source is working as expected since 7:30pm GMTFacebook Ads data source is working as expected since 7:30pm GMT |
| 2018-09-04 09:01 | DB connectivity issues | major | 1 hr, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2018-09-02 18:40 | [Scheduled] Jobs system maintenance | maintenance | 2 mins | Maintenance is completed successfully.Maintenance is completed successfully. |
| 2018-08-18 18:30 | [Scheduled] Scheduled DB Maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2018-08-02 07:14 | Scheduled Maintenance | maintenance | 7 hrs, 40 mins | This incident has been resolved.This incident has been resolved. |
| 2018-07-31 16:14 | Platform UI is not available | major | 41 mins | UI and jobs work as expected. If a job was effected by this issue it will retry and should complete successfullyUI and jobs work as expected. If a job was effected by this issue it will retry and should complete successfully |
| 2018-07-24 13:46 | Platform UI degraded performance | major | 8 hrs, 37 mins | Monitoring as completed with no outstanding issues. The issue is resolved. The system is fully operationalMonitoring as completed with no outstanding issues. The issue is resolved. The system is fully operational |
| 2018-04-27 06:59 | Delay in scheduled data sources | minor | 4 hrs, 15 mins | All scheduled data source issues have been resolved.All scheduled data source issues have been resolved. |
| 2018-03-05 13:01 | Data sources default destination issue | minor | 1 hr, 2 mins | All data sources work as usual now. Failed sources will complete on retry or next scheduled runAll data sources work as usual now. Failed sources will complete on retry or next scheduled run |
| 2018-02-13 14:00 | Postgres connector failing | none | 1 hr, 38 mins | We've confirmed Postgres jobs now complete successfully. Jobs that previously failed will either be handled by th...read more |
| 2018-01-24 07:01 | Scheduled data sources delays | minor | 2 hrs, 10 mins | All scheduled data sources will now trigger on time. Due to the backlog some delays in ingestion are possibleAll scheduled data sources will now trigger on time. Due to the backlog some delays in ingestion are possible |