Current Status: Parchment is UP
We checked the official Parchment status page for updates 24 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-10-22 20:15 | Parchment.com Degraded | none | 17 hrs, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2025-10-22 13:38 | Award Order Processing Delays | minor | 0 second | Award jobs are now processing nominally, we will continue to monitor the situation.Award jobs are now processing nominally, we will continue to monitor the situation. |
| 2025-09-26 14:05 | Canadian Postal Strike | minor | 0 second | Please be aware that Canadian mail and parcel processing and delivery will not occur for the entire duration of t...read more |
| 2025-09-23 19:27 | Parchment.com Partial Outage | major | 72 hrs, 35 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-22 17:38 | Temporary issue with Parchment.com | major | 0 second | We are aware of a temporary issue with Parchment.com and are working to resolve it as quickly as possible.We are aware of a temporary issue with Parchment.com and are working to resolve it as quickly as possible. |
| 2025-09-22 13:02 | NeedMyTranscript Partial Disruption | none | 3 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-13 06:00 | Regular Maintenance | none | 0 second | THIS IS A SCHEDULED EVENT Sep 13, 06:00 - 10:30 UTCSep 8, 14:26 UTCScheduled - We will be undergoing scheduled m...read more |
| 2025-09-09 13:45 | AWS Transfer Service Login Interruptions | minor | 6 hrs, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-01 02:00 | [Scheduled] Parchment Stack Cluster Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-25 14:48 | Recruit Fails to Load (ClientSide Error) | minor | 21 hrs, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-19 16:06 | Parchment Recruit Login | none | 16 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-23 19:49 | SPEEDE Transcript and Acknowledgement Delays | -16 second | No description | |
| 2025-07-22 19:43 | Order processing times | none | 0 second | Jul 22, 19:43 UTCResolved - This incident has been resolved.Jul 21, 18:50 UTCMonitoring - Please allow extra time...read more |
| 2025-07-11 18:32 | Parchment Phone Support - Intermittent Issues resulting in stalled routing of calls | none | 0 second | Jul 11, 18:32 UTCResolved - This incident has been resolved.Jul 10, 20:06 UTCMonitoring - Our service provider ha...read more |
| 2025-07-03 15:39 | Triage Troubleshooting | none | 0 second | Jul 3, 15:39 UTCResolved - This incident has been resolved.Jul 3, 15:39 UTCInvestigating - We are currently inv...read more |
| 2025-07-03 11:43 | Intermittent Login and Page Load Issues | none | 0 second | Jul 3, 11:43 UTCResolved - This incident has been resolved.Jul 3, 02:34 UTCMonitoring - A fix has been implemen...read more |
| 2025-06-30 17:54 | Triage Troubleshooting | none | 0 second | Jun 30, 17:54 UTCResolved - This incident has been resolved.Jun 30, 17:51 UTCMonitoring - A fix has been implemen...read more |
| 2025-06-26 18:23 | Investigating issues with Failing Payments | none | 0 second | Jun 26, 18:23 UTCResolved - This incident has been resolved.Jun 26, 14:02 UTCUpdate - As part of our effort in re...read more |
| 2025-06-26 01:35 | Issues with support.parchment.com | none | 0 second | Jun 26, 01:35 UTCResolved - This incident has been resolved.Jun 14, 11:15 UTCInvestigating - We are currently inv...read more |
| 2025-06-26 01:35 | Seasonal volume: Transcript Order Processing | none | 0 second | Jun 26, 01:35 UTCResolved - This incident has been resolved.Jun 2, 19:45 UTCMonitoring - Due to seasonal transcr...read more |
| 2025-06-14 10:30 | Regular Maintenance | none | 0 second | Jun 14, 10:30 UTCCompleted - The scheduled maintenance has been completed.Jun 14, 06:00 UTCIn progress - Schedule...read more |
| 2025-06-09 22:13 | Parchment.com Frontend Load Time Delay | none | 0 second | Jun 9, 22:13 UTCResolved - This incident has been resolved.Jun 9, 19:43 UTCMonitoring - The frontend website at...read more |
| 2025-05-29 23:00 | Payment Processing errors reported | none | 0 second | May 29, 23:00 UTCResolved - This incident has been resolved.May 28, 12:16 UTCMonitoring - A fix has been implemen...read more |
| 2025-05-29 23:00 | Delay in screen response time | none | 0 second | May 29, 23:00 UTCResolved - This incident has been resolved.May 28, 12:16 UTCMonitoring - A fix has been implemen...read more |
| 2025-05-28 12:16 | Maintenance Mode | none | 0 second | May 28, 12:16 UTCResolved - This incident has been resolved.May 28, 00:32 UTCInvestigating - Performance may be i...read more |
| 2025-05-20 18:39 | Increased number of errors being reporting in the "In Process" queue | none | 0 second | May 20, 18:39 UTCResolved - This incident has been resolved.May 20, 15:13 UTCIdentified - We are currently workin...read more |
| 2025-05-07 20:16 | Intermittent Login Delay | none | 0 second | May 7, 20:16 UTCResolved - This incident has been resolved.May 7, 19:59 UTCMonitoring - A fix has been implemen...read more |
| 2025-05-01 08:05 | Credentials-inc.com Connectivity Issues | none | 0 second | May 1, 08:05 UTCResolved - This incident has been resolved.May 1, 04:45 UTCIdentified - We have identified the ...read more |
| 2025-04-23 15:24 | Longer than normal backlogs in International Customs Offices | -32 second | No description | |
| 2025-04-16 21:06 | Add Verified ID Error | none | 16 hrs, 55 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-12 18:00 | [Scheduled] Parchment Stack Cluster Maintenance | maintenance | 2 hrs, 46 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-07 13:55 | Phone system is experiencing technical difficulties | minor | 35 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-02 14:44 | Reports of delays in website response times | none | 0 second | Apr 2, 14:44 UTCResolved - This incident has been resolved.Apr 1, 19:59 UTCMonitoring - A fix has been implemen...read more |
| 2025-03-29 19:00 | [Scheduled] Parchment Stack Cluster Maintenance | maintenance | 3 hrs, 29 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-25 18:47 | Error when signing into Parchment | minor | 9 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-08 14:00 | [Scheduled] Regular Maintenance | maintenance | 2 hrs, 22 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-18 17:29 | Parchment.com 404/Loading Errors | minor | 41 mins | Parchment.com is operating nominally, this incident has concludedParchment.com is operating nominally, this incident has concluded |
| 2025-02-17 20:10 | Phone Support 2/18/2025 | none | 0 second | Parchment Phone Support will be temporarily unavailable from 11 AM - 12 PM EST on Tuesday February 18th, 2025 for...read more |
| 2025-02-12 16:42 | Parchment will be closed on February 17, 2025. We will reopen on Tuesday February 18, 2025. | none | 0 second | Parchment will be closed on February 17, 2025. We will reopen on Tuesday February 18, 2025.Parchment will be closed on February 17, 2025. We will reopen on Tuesday February 18, 2025. |
| 2025-02-10 13:45 | Parchment Website Returning 404 Error | major | 2 hrs, 52 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-08 21:47 | [Scheduled] Application Deployment Maintenance | maintenance | 0 second | Scheduled maintenance is still in progress. We will provide updates as necessary.Scheduled maintenance is still in progress. We will provide updates as necessary. |
| 2025-02-08 14:04 | Regular Maintenance | none | 2 hrs, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-30 15:56 | Happy New Year | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2025-01-16 16:54 | Parchment Closed 1/20/2025 | none | 118 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-11 13:00 | [Scheduled] Regular Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-09 15:25 | USPS Suspended Services 1/9/25 | major | 0 second | The United States Postal Service (USPS) will suspend regular mail service Thursday January 9th, to honor former P...read more |
| 2025-01-07 17:47 | Intermittent Site Slowness | minor | 24 hrs, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-06 15:15 | Parchment Print & Mail Delayed One Business Day 1/6/2025 | major | 50 hrs, 55 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-03 21:09 | Parchment website returning 502 Gateway Error | major | 6 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-22 17:21 | Parchment Holiday Closure 11/28 and 11/29 | none | 0 second | This incident has been resolved.This incident has been resolved. |