Current Status: Payscale is UP
We checked the official Payscale status page for updates 4 mins, 35 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-10-20 12:34 | Amazon Web Services (AWS) Outage | major | 16 hrs, 47 mins | Between 11:49 PM PDT on October 19 and 3:01 PM PDT on October 20, Marketpay experienced an interruption due to an...read more |
| 2025-07-02 01:00 | Urgent Marketpay System Maintenance | none | 0 second | Jul 1, 18:00 PDTCompleted - The scheduled maintenance has been completed.Jul 1, 17:00 PDTIn progress - Schedule...read more |
| 2024-01-23 08:45 | MarketPay (1/24/24) - Resolved | none | 0 second | Jan 23, 00:45 PSTResolved - We were investigating issues impacting users ability to log in to MarketPay. The cau...read more |
| 2023-08-12 04:01 | System Maintenance | none | 0 second | Aug 11, 21:01 PDTCompleted - The scheduled maintenance has been completed.Aug 11, 17:01 PDTIn progress - Schedule...read more |
| 2023-06-22 16:39 | Unplanned Outage | none | 0 second | Jun 22, 09:39 PDTResolved - This incident has been resolved.Jun 20, 09:09 PDTIdentified - Insight, Benchmark, and...read more |
| 2023-02-09 18:05 | Insight Lab 2/8/2023 | none | 0 second | Feb 9, 10:05 PSTResolved - Our network distributed cache failed resulting in the issue. Disabling the cache reso...read more |
| 2022-11-09 01:39 | MarketPay (11/8/22) - RESOLVED | none | 0 second | Nov 8, 17:39 PSTResolved - We were investigating issues impacting the performance in MarketPay. The issue has be...read more |
| 2022-03-29 16:22 | Payscale.com (3/28/22) - Monitoring | none | 0 second | Mar 29, 09:22 PDTResolved - This incident has been resolved. Due to the nature of the outage, reports ran during ...read more |
| 2022-03-14 08:00 | TEAM (3/14/22) - RESOLVED | none | 0 second | Mar 14, 01:00 PDTResolved - We were investigating issues in TEAM causing blank white screens and delays loading p...read more |
| 2021-12-07 17:30 | MarketPay (12/7/21) - RESOLVED | none | 0 second | Dec 7, 09:30 PSTResolved - We were investigating issues impacting various issues in MarketPay, specifically down...read more |
| 2021-11-10 23:33 | SFTP transfers are not suceeding | none | 0 second | Nov 10, 15:33 PSTResolved - We have resolved this issue and are working through the backlog of files to be proces...read more |
| 2021-09-30 17:54 | Crowd data pricing engine down | none | 0 second | Sep 30, 10:54 PDTResolved - We identified the issue and have attained full resolution, all services should be fun...read more |
| 2021-09-01 00:15 | Insight Lab Functionality Intermittent | none | 0 second | Aug 31, 17:15 PDTResolved - We have rolled out a fix that has restored full functionality to the Insight Lab prod...read more |
| 2021-07-21 15:09 | Insight and Benchmark Intermittent Performance Issues | none | 0 second | Jul 21, 08:09 PDTResolved - Engineering has determined the root cause and resolve the performance issues experien...read more |
| 2021-06-24 03:19 | MarketPay (4/22/21) - RESOLVED | none | 0 second | Jun 23, 20:19 PDTResolved - We were investigating issues impacting access issues in the MarketPay product. The is...read more |
| 2021-06-23 20:27 | Team is Down | none | 0 second | Jun 23, 13:27 PDTResolved - This incident has been resolved.Jun 23, 04:13 PDTUpdate - We are continuing to monito...read more |
| 2021-06-10 02:02 | Team (6/9/21) - RESOLVED | none | 0 second | Jun 9, 19:02 PDTResolved - This incident has been resolved.Jun 9, 19:02 PDTUpdate - Issues have been identified...read more |
| 2021-05-25 18:15 | Insight/Benchmark (5/25/21) - RESOLVED | none | 0 second | May 25, 11:15 PDTResolved - We were investigating connection issues impacting the Insight & Benchmark products as...read more |
| 2021-05-05 17:42 | Insight Lab (5/5/21) - RESOLVED | none | 0 second | May 5, 10:42 PDTResolved - Insight Lab (5/5/21) - ResolvedWe were investigating access issues impacting the Insi...read more |
| 2021-04-20 12:53 | MarketPay (4/20/21) - RESOLVED | none | 0 second | Apr 20, 05:53 PDTResolved - We were investigating issues impacting access issues in the MarketPay product. The is...read more |
| 2021-02-18 18:13 | Login Issues for Insight and Benchmark | none | 0 second | Feb 18, 10:13 PSTResolved - This issue was resolved at 10:05 AM PST. We apologize for any inconvenience this may ...read more |
| 2021-02-12 07:08 | Microsoft Azure outage impacting PayScale services | none | 0 second | Feb 11, 23:08 PSTResolved - Engineering Teams have applied mitigation and services should be at full functionalit...read more |
| 2021-02-02 15:45 | MarketPay SSO Issue (2/2/21) - Resolved | none | 0 second | Feb 2, 07:45 PSTResolved - We were investigating issues impacting SSO for the PayScale MarketPay product. The is...read more |
| 2020-10-05 19:42 | Access Issues | none | 0 second | Oct 5, 12:42 PDTResolved - This incident has been resolved.Oct 5, 12:07 PDTInvestigating - Some users are exper...read more |
| 2020-08-12 15:23 | Job Collab Currently Taken Down for Maintenance | none | 0 second | Aug 12, 08:23 PDTResolved - Job Collab is now back up and fully functional.Jul 15, 16:47 PDTInvestigating - Our d...read more |
| 2020-07-30 13:48 | Insight & Benchmark Outage | none | 0 second | Jul 30, 06:48 PDTResolved - This incident has been resolved.Jul 29, 08:34 PDTUpdate - We are continuing to invest...read more |
| 2020-02-24 09:02 | Internal system impacting Team and Lab performance | minor | 3 hrs, 2 mins | We experienced an outage with a cloud provider platform service which impacted Team's availability and it's integ...read more |
| 2020-02-05 14:57 | Team Degraded Performance | minor | 29 hrs, 15 mins | Our developers have solved the issues impacting Team and performance should no longer be impacted.Our developers have solved the issues impacting Team and performance should no longer be impacted. |
| 2020-02-03 12:30 | RESOLVED - PayScale Team Outage 02.03.20 | major | 1 hr, 20 mins | Team was unavailable due to a change that was released that required an unanticipated resource upgrade. The issue...read more |
| 2020-01-21 14:35 | 1/21/2020 - Insight Lab Outage | critical | 1 min | This incident has been resolved.This incident has been resolved. |
| 2019-11-26 19:00 | [Scheduled] 11.26.2019 MarketPay Scheduled Maintenance 10 pm ET | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-11-05 08:16 | PayScale Team Partial Outage 11.05.19 | major | 1 hr, 53 mins | This issue has been resolved. Managers should now be able to access Team.This issue has been resolved. Managers should now be able to access Team. |
| 2019-10-22 08:31 | PayScale Team currently down | critical | 2 hrs, 42 mins | We were investigating issues impacting the Team product. The issue has been discovered and was resolved at 11:11 ...read more |
| 2019-10-04 07:26 | 10.04.2019 - Degraded Peformance of Job Matching | minor | 9 hrs, 27 mins | We were investigating issues impacting our job matching and market report services. The issue was resolved at 4:3...read more |
| 2019-09-06 10:48 | Degraded Peformance of Job Matching in Insight Lab | minor | 1 hr, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2019-09-04 06:59 | 9.4.19 - MarketPay Unscheduled Maintenance | none | 5 mins | This incident has been resolved.This incident has been resolved. |
| 2019-08-22 10:58 | MarketPay System Unavailable | critical | 1 hr, 12 mins | At 1:39 PM (ET) an internal system maintenance task caused a brief system outage. We resolved the issue and the s...read more |
| 2019-07-21 05:01 | [Scheduled] 07.21.2019 - MarketPay Scheduled Maintenance | maintenance | 19 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-06-17 22:00 | [Scheduled] 06.18.2019 - MarketPay Scheduled Maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-06-14 20:00 | [Scheduled] 06.14.2019 MarketPay Scheduled Maintenance 11 pm EST | maintenance | 5 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-06-14 17:02 | [Scheduled] 06.14.2019 MarketPay Scheduled Maintenance 8 pm EST | maintenance | 3 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-06-13 09:48 | MarketPay Down | critical | 3 hrs, 3 mins | Resolved: We were investigating issues impacting access to the MarketPay product. The issue has been discovered a...read more |
| 2019-05-07 12:43 | System Maintenance | maintenance | 8 mins | System Maintenance was completed at 3:43 PM ET.System Maintenance was completed at 3:43 PM ET. |
| 2019-05-02 19:01 | [Scheduled] 05.02.2019 MarketPay Scheduled Maintenance | maintenance | 24 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-05-02 14:13 | RESOLVED - 5.2.19 - Reported issues across multiple products | major | 1 hr, 50 mins | All services should be returning to normal as of 4:00 PM PDT. Please email cs@payscale.com if you continue to exp...read more |
| 2019-03-11 09:31 | 3.11.2019 – Insight & Benchmark Outage | minor | 57 mins | This has been resolved as of 10:27 AM PT. Please email cs@payscale.com if you continue to experience any issuesThis has been resolved as of 10:27 AM PT. Please email cs@payscale.com if you continue to experience any issues |
| 2019-03-09 07:05 | [Scheduled] 03.09.2019 MarketPay Scheduled Maintenance | maintenance | 10 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-03-03 09:42 | SuggestJobs and EvaluatePay APIs are down | major | 10 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2019-02-20 16:03 | 2.20.2019 - Insight Lab Login Screen | minor | 25 mins | The incident that was impacting the ability to log into Insight Lab has now been resolved.The incident that was impacting the ability to log into Insight Lab has now been resolved. |
| 2019-02-07 08:15 | Insight Lab Outage | major | 59 mins | We were investigating issues impacting logging into Insight Lab. These issues have been resolved. We apologize fo...read more |