Current Status: pdq is UP
We checked the official pdq status page for updates 3 mins, 51 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-06-12 14:22 | Connect - we are noticing wide spread issues with multiple vendors across the internet. | major | 4 hrs, 55 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-10 14:19 | Connect Devices reporting offline | major | 35 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-06 16:58 | Connect Errors with Deployments View | major | 69 hrs, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-06 09:07 | Connect Errors with Deployments view | none | 2 hrs, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-03 15:50 | Connect Groups sometimes erroring | minor | 1 hr, 37 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-03 13:36 | Connect Staged Deployments have a degraded service | none | 2 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-02 17:55 | Connect Deployments are delayed or not processing | none | 2 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-28 22:00 | [Scheduled] Planned Maintenance - PDQ auth | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-26 19:29 | Some deployments are slowed or stuck | minor | 14 hrs, 32 mins | The deployment issue has been resolved.The deployment issue has been resolved. |
| 2025-04-29 17:51 | Deployments delayed | minor | 22 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-28 09:30 | Connect: Console is experiencing general slowness | major | 5 hrs, 56 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-23 17:57 | Passwordless Login Flow is Delayed | minor | 3 hrs, 6 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-17 09:04 | SimpleMDM: API requests being blocked and workflows broken for customers using DigitalOcean | minor | 1 hr, 26 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-15 05:59 | Connect - reports are delayed and not running | major | 4 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-14 15:21 | Connect: New devices being added to static groups | minor | 9 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-02 22:00 | [Scheduled] Planned Maintenance - Connect, Detect, Auth, and Billing Portal | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-02 15:26 | Connect Staged Deployments - Service Degraded | minor | 43 mins | This incident has been resolved, and deployments have returned to normal.This incident has been resolved, and deployments have returned to normal. |
| 2025-04-02 12:30 | SmartDeploy: Site and API Outage | major | 0 second | We are currently investigating this issue.We are currently investigating this issue. |
| 2025-03-25 21:02 | SmartDeploy: API Outage | none | 0 second | Mar 25, 17:02 EDTResolved - This incident has been resolved.Mar 25, 16:45 EDTMonitoring - A fix has been implemen...read more |
| 2025-03-25 13:19 | SimpleMDM service degradation - intermittent slow performance | none | 0 second | Mar 25, 09:19 EDTResolved - SimpleMDM experienced intermittent slow performance leading to delays in delivery of ...read more |
| 2025-03-21 23:40 | SimpleMDM degraded service - increase in Cloudflare errors | none | 0 second | Mar 21, 19:40 EDTResolved - This incident has been resolvedMar 21, 18:51 EDTMonitoring - We are experiencing issu...read more |
| 2025-03-19 18:20 | Connect: Some devices managed by PDQ Connect are running at 100% CPU | none | 0 second | Mar 19, 14:20 EDTResolved - This incident has been resolved.Mar 19, 10:37 EDTMonitoring - A fix has been implemen...read more |
| 2025-03-17 21:30 | Connect Deployments not updating statues properly | none | 0 second | Mar 17, 17:30 EDTResolved - This incident has been resolved.Mar 17, 13:29 EDTMonitoring - A fix has been implemen...read more |
| 2025-03-13 23:39 | Some devices may show as offline | none | 0 second | Mar 13, 19:39 EDTResolved - This incident has been resolved.Mar 13, 19:08 EDTMonitoring - A recent issue caused s...read more |
| 2025-03-13 03:00 | Planned Maintenance for PDQ Connect & PDQ Detect | none | 0 second | Mar 12, 23:00 EDTCompleted - The scheduled maintenance has been completed.Mar 12, 22:00 EDTIn progress - Schedule...read more |
| 2025-03-12 12:43 | Minor outage with some Connect related deployments | minor | 0 second | A fix has been implemented and we are monitoring the results.A fix has been implemented and we are monitoring the results. |
| 2025-03-12 12:36 | PDQ Connect - Intermitment Outage | major | 0 second | A new package was created for Edge, which had a lot of customers subscribed and created a lot of messages within ...read more |
| 2025-03-10 14:16 | Connect: Results of deployments may be delayed | major | 34 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-02 14:07 | Connect weekly Automations failing to schedule | minor | 46 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-26 20:00 | [Scheduled] Planned Maintenance for Connect, Billing Portal, and Auth | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-24 09:00 | SimpleMDM degraded service - increase in Cloudflare errors | major | 0 second | SimpleMDM is severely degraded/down. We are seeing Cloudflare errors with 520s and 502s impacting many customers ...read more |
| 2025-02-21 09:15 | SimpleMDM customers are reporting errors | major | 2 hrs, 25 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-19 12:52 | Connect: Scans and deployments are delayed | minor | 6 hrs, 36 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-11 18:30 | Degraded Service for Vulnerabilities | minor | 0 second | We experienced a degraded service for Connect Vulnerabilities Management and DeploymentsWe experienced a degraded service for Connect Vulnerabilities Management and Deployments |
| 2025-02-06 03:47 | SimpleMDM degraded service with Profiles and Apps | major | 37 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-04 17:48 | Connect Offline | critical | 0 second | Connect was down for 8 minutes. We've fixed the issue and are currently monitoring the situation.Connect was down for 8 minutes. We've fixed the issue and are currently monitoring the situation. |
| 2025-01-31 14:03 | PDQ Connect temporarily Offline | major | 0 second | PDQ connect was offline for about 15 minutesPDQ connect was offline for about 15 minutes |
| 2025-01-31 10:11 | SimpleMDM degraded service - increase in Cloudflare errors | major | 2 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-31 03:00 | PDQ Connect temporarily Offline | critical | 0 second | PDQ connect was offline for about 15 minutesPDQ connect was offline for about 15 minutes |
| 2025-01-29 22:00 | [Scheduled] Planned Maintenance for Connect and Billing Portal | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-22 22:00 | [Scheduled] Planned Maintenance - PDQ auth, licensing, and package library services | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-22 11:00 | Connect: Devices are being reported as offline after being manually verified as online | minor | 42 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-21 15:38 | Connect: Unable to download Connect agent | minor | 1 hr, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-16 14:08 | PDQ Connect devices offline | none | 0 second | 9 AM - 11 Am we noticed 25% - 50% of devices were offline.9 AM - 11 Am we noticed 25% - 50% of devices were offline. |
| 2025-01-14 18:30 | SimpleMDM: Service Interruption | major | 0 second | SimpleMDM experienced degraded performance between 3:25 - 3:55pm PST. The SimpleMDM website may have been slow or...read more |
| 2025-01-08 18:48 | Connect | none | 0 second | Connect not loading devices in the connect app and slow load timesConnect not loading devices in the connect app and slow load times |
| 2024-12-20 03:30 | PDQ agents unable to reconnect to Connect | minor | 0 second | Some customers experienced their agents not being able to reconnect to Connect.Some customers experienced their agents not being able to reconnect to Connect. |
| 2024-12-16 11:48 | Connect web admin console down | critical | 0 second | The Connect web admin console was down for about 5 minutes from 9:48 a.m. MST until 9:53 a.m. MST. During this ti...read more |
| 2024-12-11 22:00 | [Scheduled] Planned Maintenance | maintenance | 23 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-11 17:06 | Connect vulnerability management scan results are not processing | major | 4 hrs, 2 mins | This incident has been resolved.This incident has been resolved. |