Current Status: pdq is UP
We checked the official pdq status page for updates 5 mins, 32 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-09-17 11:26 | Connect Device Group page may be slow for some customers | minor | 2 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-16 12:27 | Connect: Deployments delayed or stuck | major | 5 hrs, 23 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-15 15:03 | SmartDeploy: Slow setup and ppk downloads | minor | 6 hrs, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-12 12:24 | Detect - Degraded agent performance | none | 72 hrs, 21 mins | This incident has now been resolved.This incident has now been resolved. |
| 2025-09-10 10:13 | Scans are currently delayed but still working | none | 4 hrs, 43 mins | Scans are back to normalScans are back to normal |
| 2025-09-08 17:07 | Detect - Degraded agent performance | minor | 64 hrs, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-08 04:01 | Detect Degraded Performance | minor | 13 hrs, 4 mins | Detect performance in the front-end and platform have been resolved.Detect performance in the front-end and platform have been resolved. |
| 2025-09-04 14:38 | Detect: Issue with agent scripts, Windows agent installers may fail | minor | 2 hrs, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-03 01:00 | [Scheduled] Planned Maintenance - Connect | maintenance | 2 hrs, 3 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-02 10:17 | Connect Device Scans slow | minor | 1 hr, 52 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-28 17:43 | Connect Device Scans and Remote Desktop | none | 0 second | We notices that there was a delay in our device scans and remote desktop for a some customers being delayed up to...read more |
| 2025-08-27 10:06 | Connect overall slowness | minor | 1 hr, 48 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-26 17:07 | Connect Scans Delayed and blocking Remote Desktop installs | minor | 30 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-21 06:38 | Connect: Issue registering new devices | major | 9 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-19 08:27 | Connect: Delayed/stuck deployments and remote desktop installs | critical | 6 hrs, 40 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-13 13:34 | Connect Device Scans are delayed | minor | 1 hr, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-12 22:00 | [Scheduled] Planned Maintenance - Connect | maintenance | 2 hrs, 20 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-11 11:45 | Connect Deployments maybe delayed | minor | 24 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-07 10:34 | Connect degraded performance | minor | 38 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-06 00:53 | SmartDeploy outage - API certificate affecting login and cloud functionality | critical | 18 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-05 18:36 | Connect: Some customers may be experiencing a delay in viewing updates | minor | 19 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-28 10:53 | SimpleMDM Degrade Performance | minor | 29 hrs, 9 mins | After after deploying a performance improvement on 07/28, we are seeing consistent throughput for app installatio...read more |
| 2025-07-27 01:00 | SimpleMDM Degraded Performance | none | 0 second | SimpleMDM is experiencing degraded performance. Some deployments may be delayed.SimpleMDM is experiencing degraded performance. Some deployments may be delayed. |
| 2025-07-26 03:00 | SimpleMDM Degrade Performance | critical | 0 second | SimpleMDM is experiencing degraded performance. Some deployments may be delayed.SimpleMDM is experiencing degraded performance. Some deployments may be delayed. |
| 2025-07-26 02:00 | SimpleMDM experienced intermittent degraded performance July 26 - July 28 | none | 0 second | SimpleMDM experienced intermittent degraded performance starting around midday Saturday the 26th spanning into th...read more |
| 2025-07-22 23:30 | [Scheduled] Planned Maintenance - Connect, Auth, and Billing Portal | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-14 16:26 | Connect: Web Admin Unavailable | critical | 2 hrs, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-09 16:30 | Connect: Application was unavailable | none | 0 second | Connect was unavailable for up to 10 minutes between 2:20-2:30PM MDTConnect was unavailable for up to 10 minutes between 2:20-2:30PM MDT |
| 2025-07-08 15:30 | Connect: Deployments are delayed | minor | 3 hrs, 27 mins | This incident has been resolved. Some deployments may still take additional time to complete while things normali...read more |
| 2025-06-12 14:22 | Connect - we are noticing wide spread issues with multiple vendors across the internet. | major | 4 hrs, 55 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-10 14:19 | Connect Devices reporting offline | major | 35 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-06 16:58 | Connect Errors with Deployments View | major | 69 hrs, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-06 09:07 | Connect Errors with Deployments view | none | 2 hrs, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-03 15:50 | Connect Groups sometimes erroring | minor | 1 hr, 37 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-03 13:36 | Connect Staged Deployments have a degraded service | none | 2 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-02 17:55 | Connect Deployments are delayed or not processing | none | 2 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-28 22:00 | [Scheduled] Planned Maintenance - PDQ auth | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-26 19:29 | Some deployments are slowed or stuck | minor | 14 hrs, 32 mins | The deployment issue has been resolved.The deployment issue has been resolved. |
| 2025-04-29 17:51 | Deployments delayed | minor | 22 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-28 09:30 | Connect: Console is experiencing general slowness | major | 5 hrs, 56 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-23 17:57 | Passwordless Login Flow is Delayed | minor | 3 hrs, 6 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-17 09:04 | SimpleMDM: API requests being blocked and workflows broken for customers using DigitalOcean | minor | 1 hr, 26 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-15 05:59 | Connect - reports are delayed and not running | major | 4 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-14 15:21 | Connect: New devices being added to static groups | minor | 9 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-02 22:00 | [Scheduled] Planned Maintenance - Connect, Detect, Auth, and Billing Portal | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-02 15:26 | Connect Staged Deployments - Service Degraded | minor | 43 mins | This incident has been resolved, and deployments have returned to normal.This incident has been resolved, and deployments have returned to normal. |
| 2025-04-02 12:30 | SmartDeploy: Site and API Outage | major | 0 second | We are currently investigating this issue.We are currently investigating this issue. |
| 2025-03-25 16:45 | SmartDeploy: API Outage | critical | 17 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-25 09:19 | SimpleMDM service degradation - intermittent slow performance | minor | 0 second | SimpleMDM experienced intermittent slow performance leading to delays in delivery of MDM commands, configuration ...read more |
| 2025-03-21 18:51 | SimpleMDM degraded service - increase in Cloudflare errors | minor | 49 mins | This incident has been resolvedThis incident has been resolved |