Current Status: pdq is UP
We checked the official pdq status page for updates 3 mins, 36 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-07-28 10:53 | SimpleMDM Degrade Performance | minor | 29 hrs, 9 mins | After after deploying a performance improvement on 07/28, we are seeing consistent throughput for app installatio...read more |
| 2025-07-27 01:00 | SimpleMDM Degraded Performance | none | 0 second | SimpleMDM is experiencing degraded performance. Some deployments may be delayed.SimpleMDM is experiencing degraded performance. Some deployments may be delayed. |
| 2025-07-26 03:00 | SimpleMDM Degrade Performance | critical | 0 second | SimpleMDM is experiencing degraded performance. Some deployments may be delayed.SimpleMDM is experiencing degraded performance. Some deployments may be delayed. |
| 2025-07-22 23:30 | [Scheduled] Planned Maintenance - Connect, Auth, and Billing Portal | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-14 16:26 | Connect: Web Admin Unavailable | critical | 2 hrs, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-09 16:30 | Connect: Application was unavailable | none | 0 second | Connect was unavailable for up to 10 minutes between 2:20-2:30PM MDTConnect was unavailable for up to 10 minutes between 2:20-2:30PM MDT |
| 2025-07-08 15:30 | Connect: Deployments are delayed | minor | 3 hrs, 27 mins | This incident has been resolved. Some deployments may still take additional time to complete while things normali...read more |
| 2025-06-12 14:22 | Connect - we are noticing wide spread issues with multiple vendors across the internet. | major | 4 hrs, 55 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-10 14:19 | Connect Devices reporting offline | major | 35 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-06 16:58 | Connect Errors with Deployments View | major | 69 hrs, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-06 09:07 | Connect Errors with Deployments view | none | 2 hrs, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-03 15:50 | Connect Groups sometimes erroring | minor | 1 hr, 37 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-03 13:36 | Connect Staged Deployments have a degraded service | none | 2 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-02 17:55 | Connect Deployments are delayed or not processing | none | 2 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-28 22:00 | [Scheduled] Planned Maintenance - PDQ auth | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-26 19:29 | Some deployments are slowed or stuck | minor | 14 hrs, 32 mins | The deployment issue has been resolved.The deployment issue has been resolved. |
| 2025-04-30 19:59 | Deployments delayed | none | 0 second | Apr 30, 15:59 EDTResolved - This incident has been resolved.Apr 30, 05:12 EDTUpdate - We are continuing to monito...read more |
| 2025-04-28 19:26 | Connect: Console is experiencing general slowness | none | 0 second | Apr 28, 15:26 EDTResolved - This incident has been resolved.Apr 28, 13:38 EDTMonitoring - A fix has been implemen...read more |
| 2025-04-24 01:03 | Passwordless Login Flow is Delayed | none | 0 second | Apr 23, 21:03 EDTResolved - This incident has been resolved.Apr 23, 18:27 EDTMonitoring - Email delivery has resu...read more |
| 2025-04-17 14:30 | SimpleMDM: API requests being blocked and workflows broken for customers using DigitalOcean | none | 0 second | Apr 17, 10:30 EDTResolved - This incident has been resolved.Apr 17, 09:12 EDTMonitoring - A fix has been implemen...read more |
| 2025-04-15 14:11 | Connect - reports are delayed and not running | none | 0 second | Apr 15, 10:11 EDTResolved - This incident has been resolved.Apr 15, 06:23 EDTMonitoring - A fix has been deployed...read more |
| 2025-04-15 04:31 | Connect: New devices being added to static groups | none | 0 second | Apr 15, 00:31 EDTResolved - This incident has been resolved.Apr 14, 19:13 EDTMonitoring - A fix has been implemen...read more |
| 2025-04-03 06:00 | Planned Maintenance - Connect, Detect, Auth, and Billing Portal | none | 0 second | Apr 3, 02:00 EDTCompleted - The scheduled maintenance has been completed.Apr 2, 22:00 EDTIn progress - Schedule...read more |
| 2025-04-02 20:09 | Connect Staged Deployments - Service Degraded | none | 0 second | Apr 2, 16:09 EDTResolved - This incident has been resolved, and deployments have returned to normal.Apr 2, 15:2...read more |
| 2025-04-02 16:30 | SmartDeploy: Site and API Outage | none | 0 second | Apr 2, 12:30 EDTResolved - We are currently investigating this issue.Apr 2, 12:30 EDTResolved - We are currently investigating this issue. |
| 2025-03-25 16:45 | SmartDeploy: API Outage | critical | 17 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-25 09:19 | SimpleMDM service degradation - intermittent slow performance | minor | 0 second | SimpleMDM experienced intermittent slow performance leading to delays in delivery of MDM commands, configuration ...read more |
| 2025-03-21 18:51 | SimpleMDM degraded service - increase in Cloudflare errors | minor | 49 mins | This incident has been resolvedThis incident has been resolved |
| 2025-03-19 09:00 | Connect: Some devices managed by PDQ Connect are running at 100% CPU | major | 5 hrs, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-17 10:50 | Connect Deployments not updating statues properly | minor | 6 hrs, 40 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-13 19:08 | Some devices may show as offline | minor | 31 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-12 22:00 | [Scheduled] Planned Maintenance for PDQ Connect & PDQ Detect | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-12 12:43 | Minor outage with some Connect related deployments | minor | 0 second | A fix has been implemented and we are monitoring the results.A fix has been implemented and we are monitoring the results. |
| 2025-03-12 12:36 | PDQ Connect - Intermitment Outage | major | 0 second | A new package was created for Edge, which had a lot of customers subscribed and created a lot of messages within ...read more |
| 2025-03-10 14:16 | Connect: Results of deployments may be delayed | major | 34 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-02 14:07 | Connect weekly Automations failing to schedule | minor | 46 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-26 20:00 | [Scheduled] Planned Maintenance for Connect, Billing Portal, and Auth | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-24 09:00 | SimpleMDM degraded service - increase in Cloudflare errors | major | 0 second | SimpleMDM is severely degraded/down. We are seeing Cloudflare errors with 520s and 502s impacting many customers ...read more |
| 2025-02-21 09:15 | SimpleMDM customers are reporting errors | major | 2 hrs, 25 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-19 12:52 | Connect: Scans and deployments are delayed | minor | 6 hrs, 36 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-11 18:30 | Degraded Service for Vulnerabilities | minor | 0 second | We experienced a degraded service for Connect Vulnerabilities Management and DeploymentsWe experienced a degraded service for Connect Vulnerabilities Management and Deployments |
| 2025-02-06 03:47 | SimpleMDM degraded service with Profiles and Apps | major | 37 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-04 17:48 | Connect Offline | critical | 0 second | Connect was down for 8 minutes. We've fixed the issue and are currently monitoring the situation.Connect was down for 8 minutes. We've fixed the issue and are currently monitoring the situation. |
| 2025-01-31 14:03 | PDQ Connect temporarily Offline | major | 0 second | PDQ connect was offline for about 15 minutesPDQ connect was offline for about 15 minutes |
| 2025-01-31 10:11 | SimpleMDM degraded service - increase in Cloudflare errors | major | 2 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-31 03:00 | PDQ Connect temporarily Offline | critical | 0 second | PDQ connect was offline for about 15 minutesPDQ connect was offline for about 15 minutes |
| 2025-01-29 22:00 | [Scheduled] Planned Maintenance for Connect and Billing Portal | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-22 22:00 | [Scheduled] Planned Maintenance - PDQ auth, licensing, and package library services | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-22 11:00 | Connect: Devices are being reported as offline after being manually verified as online | minor | 42 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-21 15:38 | Connect: Unable to download Connect agent | minor | 1 hr, 13 mins | This incident has been resolved.This incident has been resolved. |