Percy Status

Is Percy down?

Current Status: Percy is UP

We checked the official Percy status page for updates 4 mins, 54 seconds ago.

Past Percy Incidents

Source: Official Percy status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-04-07 09:45 Slowness issues in Percy - builds taking longer to finish
minor
14 hrs, 15 mins

This incident has been resolvedThis incident has been resolved

2025-03-03 08:31 Dashboard images failing to load for some customers due to faulty CSP header
major
1 hr, 37 mins

This incident has been resolved.This incident has been resolved.

2025-02-27 00:00 Incorrect snapshot with access denied message visible for few Percy builds
none
0 second

We are observing access denied snapshot on few Percy builds. We have identified the root cause, deployed a fix an...

2025-02-26 22:05 Percy API faced degradation for brief period
minor
13 mins

The issue has been resolved.The issue has been resolved.

2025-01-02 10:29 Incorrect snapshots with SSL error being shown when using Safari on Desktop as a browser
none
0 second

Jan 2, 02:29 PSTResolved - This incident has been resolved.Jan 1, 22:35 PSTMonitoring - A fix has been implemen...

2024-12-21 14:54 API failures for percy builds
none
0 second

Dec 21, 06:54 PSTResolved - We faced a degradation of the service for a brief period for some users.Dec 21, 06:54 PSTResolved - We faced a degradation of the service for a brief period for some users.

2024-11-09 14:00 Test insights would be unavailable due to maintenance.
none
0 second

Nov 9, 06:00 PSTCompleted - The scheduled maintenance has been completed.Nov 9, 04:00 PSTIn progress - Schedule...

2024-10-26 06:15 Scheduled database maintenance
none
0 second

Oct 25, 23:15 PDTCompleted - The scheduled maintenance has been completed.Oct 25, 23:00 PDTIn progress - Schedule...

2024-09-23 14:32 Degraded performance in percy - builds taking longer to finish
none
0 second

Sep 23, 07:32 PDTResolved - This incident has been resolved. No jobs failed, the system was slower than usual and...

2024-08-09 06:00 Login failures for a subset of users
none
0 second

Aug 8, 23:00 PDTResolved - A subset of users might have faced login failures while attempting to login to dashbo...

2024-07-03 12:43 Percy is intermittently inaccessible and returning 503/504
none
0 second

Jul 3, 05:43 PDTResolved - This incident has been resolved.Jul 3, 05:40 PDTIdentified - We experienced heavy lo...

2024-06-29 06:15 Scheduled database maintenance
none
0 second

Jun 28, 23:15 PDTCompleted - The scheduled maintenance has been completed.Jun 28, 23:00 PDTIn progress - Schedule...

2024-05-25 18:38 Degraded performance in percy - builds taking longer to finish
none
0 second

May 25, 11:38 PDTResolved - This incident has been resolved.May 25, 10:40 PDTMonitoring - We had jobs pending in ...

2024-04-28 22:00 Incorrect images generated with cloudflare error page "Error 1027"
none
0 second

Apr 28, 15:00 PDTResolved - This incident has been resolved.We experienced some unexpected technical issues that ...

2024-04-28 14:15 Incorrect images generated with cloudflare error page "Error 1027"
critical
0 second

We experienced some unexpected technical issues that briefly impacted the availability of our website. Our team h...

2024-03-30 06:15 Scheduled database maintenance
none
0 second

Mar 29, 23:15 PDTCompleted - The scheduled maintenance has been completed.Mar 29, 23:00 PDTIn progress - Schedule...

2024-03-18 15:14 Delay in sync of plans and roles
none
0 second

Mar 18, 08:14 PDTResolved - This is resolved.Mar 18, 07:15 PDTMonitoring - This is resolved, we are currently mon...

2024-02-27 12:57 Build failures due to Render Timeout
none
0 second

Feb 27, 04:57 PSTResolved - This incident has been resolved.Feb 27, 04:01 PSTUpdate - We are continuing to monito...

2024-02-27 10:40 Layout Comparisons(Alpha) maintainence
none
0 second

Feb 27, 02:40 PSTResolved - This incident has been resolved.Feb 21, 22:30 PSTIdentified - Due to a maintainence a...

2023-12-23 14:42 Scheduled Database Maintenance
none
0 second

Dec 23, 06:42 PSTCompleted - The scheduled maintenance has been completed.Dec 23, 06:30 PSTIn progress - Schedule...

2023-12-09 06:20 Scheduled database maintenance
none
0 second

Dec 8, 22:20 PSTCompleted - The scheduled maintenance has been completed.Dec 8, 22:00 PSTIn progress - Schedule...

2023-11-16 11:30 All snapshots shown as new snapshots in App Percy builds
none
0 second

Nov 16, 03:30 PSTResolved - This incident has been resolved.Nov 16, 03:30 PSTMonitoring - A fix has been implemen...

2023-11-03 14:38 Build failures affecting builds running during the incident duration
none
0 second

Nov 3, 07:38 PDTResolved - This incident has been resolved.Nov 3, 07:30 PDTIdentified - The issue has been iden...

2023-10-31 14:30 Intermittent build failures affecting some organizations
none
0 second

Oct 31, 07:30 PDTResolved - This incident has been resolved.Oct 31, 07:28 PDTMonitoring - A fix has been implemen...

2023-10-28 13:10 Scheduled database maintenance
none
0 second

Oct 28, 06:10 PDTCompleted - The scheduled maintenance has been completed.Oct 28, 06:00 PDTIn progress - Schedule...

2023-09-07 18:24 Intermittent false diffs being detected in Safari by Percy
none
0 second

Sep 7, 11:24 PDTResolved - This incident has been resolved.Sep 7, 09:39 PDTMonitoring - A fix has been implemen...

2023-07-29 06:00 [Scheduled] Scheduled database maintenance
maintenance
15 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-06-05 02:56 Intermittent prompts showing up in Safari on iPhone snapshots
minor
12 hrs, 19 mins

This incident has been resolved.This incident has been resolved.

2023-06-02 09:38 Intermittent prompts showing up in Safari on iPhone snapshots
minor
2 hrs, 57 mins

Percy builds running on Safari on iPhone browser had popups showing up intermittently. We have rolled out a patch...

2023-05-06 05:31 [Scheduled] Scheduled database maintenance
maintenance
9 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-03-26 20:00 Degraded API Performance
major
0 second

Percy API faced degraded performance from 17:17 PM to 19:47 PM PST on 26th March, 2023. API Latency increased and...

2023-03-06 19:08 Degraded API Performance
major
0 second

Percy API faced degraded performance from 16:26 PM to 19:08 PM PST on 6th March, 2023. API Latency increased and ...

2023-03-02 09:01 Screenshots on Safari on iPhone are showing "Connection is not private" errors
minor
1 hr, 59 mins

Percy builds running on Safari on iPhone showed “Connection is not private” and “Safari cannot open the page beca...

2023-02-16 23:28 Percy outage due to Google Cloud Networking issues
major
5 hrs, 32 mins

This incident has been resolved on our cloud provider's end.This incident has been resolved on our cloud provider's end.

2023-01-20 03:50 Degraded build performance
minor
52 mins

We identified an issue in our rendering infrastructure which caused our render jobs to pile up and builds to slow...

2022-12-24 06:30 [Scheduled] Scheduled database maintenance
maintenance
10 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-10-10 11:39 Intermittent build timeouts
minor
0 second

We identified certain organisations which faced intermittent build failures from 3:00 AM to 4:05 AM PT. This happ...

2022-09-19 08:08 API partial outage
major
1 hr, 53 mins

This incident has been resolved. We apologize for the inconvenience.This incident has been resolved. We apologize for the inconvenience.

2022-08-16 07:41 Intermittent renderer blocking
major
30 mins

This incident has been resolved.This incident has been resolved.

2022-07-19 12:25 API Outage
critical
13 mins

This issue was caused by a bad database query that was shipped to our API. This part of our system was turned off...

2022-06-21 11:34 Percy outage due to issues in CDN
major
1 hr, 10 mins

Percy faced downtime due to outage at our CDN provider - Cloudflare's end from 11:34 PM to 12:44 AM PDT. During t...

2022-05-28 06:00 [Scheduled] Scheduled database maintenance
maintenance
15 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-05-23 07:06 Timeouts in Percy Safari on iPhone (Beta) builds
minor
1 hr, 41 mins

Percy rendering infrastructure was down for Safari on iPhone beta platform which affected a subset of our custome...

2022-05-17 05:30 Intermittent timeouts in some Edge builds
none
0 second

We faced intermittent timeouts in ~30 Edge builds from 05:46 AM to 05:51 AM PDT (5 mins) due to a broken deploy. ...

2022-05-04 03:34 Intermittent timeouts and delays in Percy builds
minor
4 hrs, 6 mins

We identified an issue introduced as part of a recent OS upgrade that was causing slowdowns in our rendering infr...

2022-03-15 19:35 Degraded API performance causing 503/504s
none
0 second

Percy API faced degraded performance from 7:35 PM to 7.58 PM PT. 503s were caused due to increased backlog in our...

2022-02-15 09:24 Degraded API Performance
minor
3 hrs, 10 mins

This incident has been resolved.This incident has been resolved.

2022-02-09 20:15 API outage causing 503/504s
critical
7 hrs, 17 mins

From 8:07 to 8:50 PT our API experienced an outage causing 503 and 504 responses to be served for most requests. ...

2022-02-08 18:24 Partial API outage causing 503/504s
minor
0 second

We faced elevated error rate in API for the following 2-3 minute intervals - 4:25 PM to 4:30 PM PT - 6:24 PM to 6...

2022-02-08 07:41 API outage causing 503/504s
critical
4 hrs, 53 mins

This incident has been resolved. From 7:34 to 7:47 PT our API experienced an outage causing 503 and 504 response...