Current Status: Pinecone is UP
We checked the official Pinecone status page for updates 4 mins, 18 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-06-12 18:07 | [Serverless][GCP][europe-west4] Increased latencies and errors on write path operations for some ind... | minor | 0 second | We are currently investigating this issue.We are currently investigating this issue. |
| 2025-06-12 17:55 | Google Cloud outage impacting all GCP clusters, Inference, Assistant, and control plane operations; ... | major | 8 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-11 13:45 | [Serverless][AWS][eu-west-1] Increase latencies and error rates on read endpoints | major | 10 hrs, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-11 11:55 | [Serverless][AWS][eu-west-1] Increase latencies and error rates on read endpoints | major | 1 hr, 32 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-09 17:05 | [Serverless][GCP][europe-west4] Increased latencies and timeouts on query operations for some indexe... | minor | 53 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-08 22:47 | Index creation and deletion operations delayed in Azure eastus2 serverless environment | major | 19 hrs, 33 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-04 16:58 | [Serverless][AWS][eu-west-1] Delayed availability of newly-written records on some indexes | minor | 5 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-30 22:47 | [Serverless][AWS eu-west-1][GCP europe-west4] Internal server errors for read path operations on som... | minor | 2 hrs, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-28 17:25 | [Serverless][GCP][europe-west4] Increased latency and timeouts on some indexes, read operations impa... | minor | 7 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-28 02:25 | [Serverless][AWS][us-east-1] Indexing lag on some indexes; recent writes may not appear in reads | minor | 25 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-23 19:06 | [Serverless][GCP][us-central1] Sporadic errors for fetch and query operations on some indexes | minor | 11 hrs, 3 mins | This incident has been resolvedThis incident has been resolved |
| 2025-05-23 04:00 | Availability issues with rerank endpoint | major | 0 second | We saw availability issues with `rerank` endpoints across all models due to disruptions in our rerank hosting inf...read more |
| 2025-05-16 09:05 | Partial Control Plane Outage | major | 2 hrs, 25 mins | This incident has been resolvedThis incident has been resolved |
| 2025-05-15 13:30 | [Serverless][Azure][eastus2] High indexing lag on some indexes | minor | 3 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-15 08:22 | [Serverless][AWS][us-east-1] Increased latency on read path requests for some indexes | minor | 14 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-14 03:15 | [Inference] Downtime on llama-embed & multilingual-e5-large models | critical | 0 second | From 11:10 PM EST to 11:25 PM EST, the models multilingual-e5-large & the llama-text-embed-v2 were down. The inci...read more |
| 2025-05-07 17:20 | [Serverless][AWS][us-east-1] 5xx errors and increased latency for some read operations on some index... | major | 35 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-06 11:04 | [Serverless][GCP][us-central1] Increased latency for upsert and fetch operations on some indexes | minor | 5 hrs, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-05 15:48 | [Serverless][Azure][eastus2] 5xx errors on read requests to some indexes | major | 36 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-05 11:16 | [Serverless][AWS][us-east-1] Errors on queries for some indexes | major | 2 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-02 23:45 | Elevated P90 latencies in file upload and search | none | 42 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-28 08:30 | Elevated latencies on file ingestion in Assistant (US) | none | 0 second | We are currently investigating this issue.We are currently investigating this issue. |
| 2025-04-28 08:30 | Elevated latencies on file ingestion in Assistant (US) | minor | 6 hrs, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-25 15:03 | [Assistant] File uploads and deletions not processing | major | 17 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-24 11:41 | [Serverless] [AWS] [us-east-1] Delays in index creation and deletion operations | major | 52 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-23 09:00 | [Serverless][GCP][us-central1] 500 errors on queries for some indexes | major | 3 hrs, 50 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-10 17:04 | [GCP-Starter] Increase in write operations errors and an increase in freshness lag. | minor | 0 second | This incident has been resolved. As communicated via email, all indexes in the gcp-starter environment must be mi...read more |
| 2025-04-10 02:43 | [Serverless][AWS][us-east-1] gRPC status code 14 (503 errors) on some queries | minor | 23 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-09 14:56 | [Serverless][Azure][eastus2] Increased latency and 5xx errors on upserts | major | 36 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-25 11:38 | [Serverless][AWS][us-east-1] Newly created indexes failing to initialize | major | 1 hr, 17 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-10 17:45 | API requests to records (Pinecone Inference) endpoints failing with 404 error in GCP and Azure serve... | critical | 6 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-21 06:02 | [Serverless] [GCP] [us-central1] Increase in latency for all operations | minor | 6 hrs, 32 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-18 17:44 | Metrics in console not populating for serverless indexes | minor | 3 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-11 19:51 | [Serverless] [AWS] [eu-west-1] Increased latency and 5xx errors on write path | minor | 11 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-11 14:37 | [Serverless] [AWS] [eu-west-1] Increased latency and 500 errors for queries | none | 0 second | We are currently investigating an increase in errors and latency for write operations.We are currently investigating an increase in errors and latency for write operations. |
| 2025-02-11 14:30 | [Serverless] [AWS] [eu-west-1] Increased latency and 5xx errors on write path | minor | 20 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-28 16:22 | [Serverless] [GCP] [us-central1] Increased latency and errors on write and fetch operations | major | 46 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-15 17:33 | [Serverless] [GCP] [us-central1] Increased freshness lag for some indexes | minor | 26 hrs, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-09 22:49 | [Serverless][AWS][us-east-1] Increased latency and 500 errors for queries | major | 1 min | This incident has been resolved.This incident has been resolved. |
| 2024-12-20 10:11 | [Serverless] [GCP] [ europe-west4] 504 errors for read operations | minor | 1 hr, 17 mins | Since the resources on the read path have increased, no new errors have been observed. This incident has been re...read more |
| 2024-12-19 08:27 | [Serverless] [GCP] [us-central1] Elevated error rates and latencies for some operations | minor | 53 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-18 14:10 | [Serverless][AWS][us-east-1] Increased 5xx errors on write path | major | 26 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-18 14:10 | [Serverless] [AWS] [us-east-1] Increased 5xx errors on write path | major | 7 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-17 15:19 | [Serverless] [GCP] [europe-west4] Errors for some read and write path operations | major | 18 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-17 14:47 | [Serverless] [GCP] [europe-west4] Newly-created indexes failing to initialize | minor | 3 hrs, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-17 07:20 | [Serverless] [GCP] [us-central1] High upsert latency for the 90 percentile | minor | 37 hrs, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-17 00:18 | [Serverless] [GCP] [europe-west4] 504 and gRPC 14 errors for upsert operations | major | 29 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-16 16:05 | Multilingual e5 Large Query Availability | none | 0 second | From 10:37-10:54 multilingual e5 large embeddings were unavailable. The incident is now resolved.From 10:37-10:54 multilingual e5 large embeddings were unavailable. The incident is now resolved. |
| 2024-12-10 18:21 | [Serverless] [AWS] [us-east-1] 5xx errors for queries including values and/or metadata, queries by I... | critical | 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-05 10:02 | [Serverless] [AWS] [us-west-2] Increase in 500 errors and latency for both read and write operations | major | 0 second | Between 09:48 and 10:02 UTC, latency and error responses for all operation types to serverless indexes in AWS us-...read more |