Current Status: playvox is UP
We checked the official playvox status page for updates 3 mins, 49 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2023-06-13 21:09 | AWS incident may impact our services | none | 0 second | Jun 13, 14:09 PDTResolved - This incident is fully resolved, and our services are back to normal. We appreciate y...read more |
| 2023-03-03 21:08 | Investigating degraded performance in the QA Module | none | 0 second | Mar 3, 13:08 PSTResolved - We have resolved the issue and all services have been restored to their normal operat...read more |
| 2022-11-30 20:25 | Dashboard not loading | none | 0 second | Nov 30, 12:25 PSTResolved - We are back to normal operation. Please get in touch with support@playvox.com if you ...read more |
| 2022-09-09 18:34 | AWS incident may impact our services | none | 0 second | Sep 9, 11:34 PDTResolved - The incident with the third-party application, AWS, is now resolved.Sep 9, 08:59 PDT...read more |
| 2022-08-25 05:41 | Application response time | none | 0 second | Aug 24, 22:41 PDTResolved - This incident has been resolved. Please contact support@playvox.com if you have any q...read more |
| 2022-05-25 19:54 | Performance FTP uploads | none | 0 second | May 25, 12:54 PDTResolved - After an extensive investigation, a general issue with the FTP was ruled out and we a...read more |
| 2022-05-17 13:58 | Investigating issues with FTP Performance | none | 0 second | May 17, 06:58 PDTResolved - All the pending files have been synchronized and the data is now available in the per...read more |
| 2022-05-14 18:34 | Degraded performance on SFTP | none | 0 second | May 14, 11:34 PDTResolved - We're back in normal operation. Thank you very much for bearing with us on this, and ...read more |
| 2022-05-11 23:14 | Degraded performance in all platform | none | 0 second | May 11, 16:14 PDTResolved - We continue to see our application as 100% functional and without major impacts, if y...read more |
| 2021-12-08 02:03 | Application response time (AWS) | none | 0 second | Dec 7, 18:03 PSTResolved - With the network issues resolved from AWS, all our services are fully functional, We ...read more |
| 2021-10-27 23:54 | Degraded performance on SFTP audio server | none | 0 second | Oct 27, 16:54 PDTResolved - The SFTP Audio server is fully operational now. We're truly sorry for this incident. ...read more |
| 2021-08-06 12:34 | Evaluations score issues | none | 0 second | Aug 6, 05:34 PDTResolved - The fix for this issue has been completed and any evaluation submitted from now on wi...read more |
| 2021-07-17 23:00 | Export center and integrations maintenance | none | 0 second | Jul 17, 16:00 PDTCompleted - The scheduled maintenance has been completed.Jul 17, 14:00 PDTIn progress - Schedule...read more |
| 2021-07-13 21:00 | Latency loading interactions | none | 0 second | Jul 13, 14:00 PDTResolved - The latency loading interactions and uploading files via FTP are now resolved. Thank ...read more |
| 2021-04-30 17:15 | Pages not loading | none | 0 second | Apr 30, 10:15 PDTResolved - This incident has been resolved. If you're still having issues loading pages please r...read more |
| 2020-09-28 18:14 | Delays/slow responses | none | 0 second | Sep 28, 11:14 PDTResolved - We identified an issue affecting load times, latency measurement numbers are now back...read more |
| 2020-08-10 23:15 | Workloads not assigned for some customers | none | 0 second | Aug 10, 16:15 PDTResolved - Issue has been resolved. Delayed workload assignations are now completed and readines...read more |
| 2020-04-21 15:19 | Google SSO authentication issues | none | 0 second | Apr 21, 08:19 PDTResolved - We received confirmation that affected customers are now able to log in using their G...read more |
| 2020-04-07 21:51 | Delays loading pages | none | 0 second | Apr 7, 14:51 PDTResolved - We're back in normal operation. Apologies for the inconvenience. If you’re still runn...read more |
| 2020-03-03 18:21 | Exporting Issues | none | 0 second | Mar 3, 10:21 PSTResolved - The platform has returned to normal operation. We’re also working on preventive measu...read more |
| 2019-12-11 20:05 | Slow performance | none | 0 second | Dec 11, 12:05 PSTResolved - We have monitored and verified that actions on the platform are no longer delayed. We...read more |
| 2019-07-21 03:30 | Platform Maintenance | none | 0 second | Jul 20, 20:30 PDTCompleted - The scheduled maintenance has been completed.Jul 20, 20:01 PDTIn progress - Schedule...read more |
| 2019-06-01 14:48 | Platform Maintenance | none | 0 second | Jun 1, 07:48 PDTCompleted - The scheduled maintenance is complete. Please report any issues you might experience...read more |
| 2019-02-17 15:00 | SFTP service migration | none | 0 second | Feb 17, 07:00 PSTCompleted - The scheduled maintenance has been completed.Feb 17, 05:00 PSTIn progress - Schedule...read more |
| 2018-12-06 18:41 | Latency issues | none | 0 second | Dec 6, 10:41 PSTResolved - Latency and timeouts have returned to normal levels but we are continuing to monitor ...read more |
| 2018-10-19 08:09 | CDN Service Disruption. Issues with File Uploads. | minor | 2 hrs, 11 mins | Our CDN cloud provider has marked the issue as fully resolved. File uploads are working as expected.Our CDN cloud provider has marked the issue as fully resolved. File uploads are working as expected. |
| 2018-08-30 15:30 | Service Disruption | critical | 2 hrs, 20 mins | Service is accessible and all customers should be able to connect again. Our cloud provider has informed us that ...read more |