Current Status: plum-voice is UP
We checked the official plum-voice status page for updates 4 mins, 49 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-08-19 20:15 | Investigating – Outbound Calls via Fuse Legacy Environment | none | 0 second | Type: Incident Duration: 48 minutes Affected Components: FUSE, PCI Fuse, Outbound Calling Aug 1...read more |
| 2025-06-06 19:27 | Outbound Calls and SMS Stuck in Queuing State | none | 0 second | Type: Incident Duration: 1 day, 2 hours and 7 minutes Affected Components: Website, Insight, Plum Vo...read more |
| 2025-06-05 20:08 | Intermittent Connectivity Issues with Fuse | none | 0 second | Type: Incident Duration: 2 hours and 52 minutes Affected Components: PCI Fuse, FUSE Jun 5, 20:0...read more |
| 2025-04-30 20:37 | Intermittent connectivity issues PCI | none | 0 second | Type: Incident Affected Components: PCI Fuse Apr 30, 20:37:00 GMT+0Resolved - We experienced...read more |
| 2025-01-15 11:59 | Partial outage for voice related services | none | 0 second | Type: Incident Duration: 13 hours and 1 minute Affected Components: PCI Fuse, Inbound Calling , Outb...read more |
| 2024-12-20 14:44 | Inbound IVR Disruption | none | 0 second | Type: Incident Duration: 1 day, 7 hours and 1 minute Affected Components: PCI Fuse, Inbound Calling ...read more |
| 2024-10-23 15:20 | Transfer Issues for Plum Fuse PCI and Document Fetching Issues for Plum DEV Repository | none | 0 second | Type: Incident Duration: 4 hours and 59 minutes Affected Components: Insight, PCI Fuse, DEV, PCI DEV...read more |
| 2024-10-17 14:31 | Infrastructure Maintenance | none | 0 second | Type: Maintenance Affected Components: Insight, PCI Fuse, Plum Voice SMS Service, Inbound Calling ,...read more |
| 2024-10-16 01:00 | Platform Maintenance | none | 0 second | Type: Maintenance Duration: 3 hours Affected Components: Insight, PCI Fuse, Plum Voice SMS Service, ...read more |
| 2024-10-15 13:45 | Investigating Logging Issue | none | 0 second | Type: Incident Duration: 23 hours and 14 minutes Affected Components: PCI Fuse, DEV, PCI DEV, FUSE ...read more |
| 2024-09-16 11:49 | Inbound Voice Disruption | none | 0 second | Type: Incident Duration: 3 hours and 26 minutes Affected Components: PCI Fuse, Inbound Calling , DEV...read more |
| 2024-09-09 17:35 | Inbound Call Failures on some Numbers | none | 0 second | Type: Incident Duration: 1 hour and 7 minutes Affected Components: Insight, PCI Fuse, DEV, PCI DEV, ...read more |
| 2024-07-26 16:03 | Some Fuse applications are experiencing degradation | none | 0 second | Type: Incident Duration: 4 hours and 28 minutes Affected Components: PCI Fuse, FUSE Jul 26, 16:...read more |
| 2024-07-19 02:00 | Routine DB Maintenance | none | 0 second | Type: Maintenance Duration: 1 hour Affected Components: Insight, PCI Fuse, Plum Voice SMS Service, I...read more |
| 2024-06-21 02:00 | Planned Platform Update and Maintenance | none | 0 second | Type: Maintenance Duration: 4 hours Affected Components: PCI Fuse, Inbound Calling , Outbound Callin...read more |
| 2024-06-19 03:00 | Planned Platform Update | none | 0 second | Type: Maintenance Duration: 3 hours Affected Components: PCI Fuse, Inbound Calling , Outbound Callin...read more |
| 2024-06-03 14:54 | Investigating Latency with Fuse | none | 0 second | Type: Incident Duration: 32 minutes Affected Components: PCI Fuse, FUSE Jun 3, 14:54:29 GMT+0Id...read more |
| 2024-04-03 20:38 | We are investigating an issues impacting SMS functionality. | none | 0 second | Type: Incident Duration: 30 minutes Affected Components: Plum Voice SMS Service Apr 3, 20:38:34...read more |
| 2024-03-20 17:21 | Service Impact Due to Vendor Connectivity Issue | none | 0 second | Type: Incident Duration: 3 hours and 8 minutes Affected Components: Inbound Calling Mar 20, 17...read more |
| 2024-02-19 20:45 | Incident Affecting Call Connection | none | 0 second | Type: Incident Duration: 4 hours and 32 minutes Affected Components: Website, Insight, PCI Fuse, Plu...read more |
| 2024-01-18 17:00 | Busy Signal on the majority of Toll-Free calls | none | 0 second | Type: Incident Duration: 4 days, 19 hours and 13 minutes Affected Components: PCI Fuse, Inbound Call...read more |
| 2023-12-20 02:00 | Platform Maintenance | none | 0 second | Type: Maintenance Duration: 4 hours Affected Components: PCI Fuse, PCI DEV Dec 20, 02:00:00 GMT...read more |
| 2023-12-19 02:00 | General Maintenance | none | 0 second | Type: Maintenance Duration: 3 hours Affected Components: PCI Fuse, DEV, PCI DEV, FUSE Dec 19, 0...read more |
| 2023-12-18 02:00 | Platform Maintenance | none | 0 second | Type: Maintenance Duration: 5 hours Affected Components: PCI Fuse, PCI DEV Dec 18, 02:00:00 GMT...read more |
| 2023-11-25 20:41 | We have observed and are triaging intermittent issues causing dead air on a portion of calls. | none | 0 second | Type: Incident Duration: 1 hour and 16 minutes Affected Components: PCI Fuse, PCI DEV Nov 25, 2...read more |
| 2023-11-18 01:00 | Datacenter Maintenance | none | 0 second | Type: Maintenance Duration: 8 hours Affected Components: Insight, PCI Fuse, DEV, PCI DEV, FUSE N...read more |
| 2023-11-02 14:27 | Incident Affecting Fuse Call Connection | none | 0 second | Type: Incident Duration: 3 hours and 28 minutes Affected Components: PCI Fuse, FUSE Nov 2, 14:2...read more |
| 2023-10-27 00:00 | Platform Maintenance | none | 0 second | Type: Maintenance Duration: 3 hours Affected Components: FUSE Oct 27, 00:00:00 GMT+0Identified ...read more |
| 2023-10-05 15:20 | Telephony Maintenance | none | 0 second | Type: Maintenance Duration: 8 days and 8 hours Affected Components: Website, Insight, PCI Fuse, Plum...read more |
| 2023-09-26 13:51 | Incident Affecting Subset of Numbers in PCI | none | 0 second | Type: Incident Duration: 4 hours and 20 minutes Affected Components: PCI Fuse, PCI DEV Sep 26, ...read more |
| 2023-07-13 05:00 | Server Maintenance | none | 0 second | Type: Maintenance Duration: 4 hours Affected Components: DEV, FUSE Jul 13, 05:00:01 GMT+0Identi...read more |
| 2023-07-12 05:00 | Server Maintenance | none | 0 second | Type: Maintenance Duration: 4 hours Affected Components: DEV, FUSE Jul 12, 05:00:00 GMT+0Identi...read more |
| 2023-06-17 13:47 | Issues impacting call connection. | none | 0 second | Type: Incident Duration: 2 days, 7 hours and 51 minutes Affected Components: PCI Fuse, Inbound Calli...read more |
| 2023-06-15 14:13 | TTS & ASR Performance | none | 0 second | Type: Incident Duration: 1 day and 20 minutes Affected Components: PCI Fuse, DEV, PCI DEV, FUSE ...read more |
| 2023-06-06 21:00 | Vendor Carrier Maintenance | none | 0 second | Type: Maintenance Duration: 7 hours Affected Components: PCI Fuse, PCI DEV Jun 6, 21:00:00 GMT+...read more |
| 2023-06-01 18:10 | TTS Engine Performance Issues | none | 0 second | Type: Incident Duration: 1 day, 2 hours and 27 minutes Affected Components: PCI Fuse, DEV, PCI DEV, ...read more |
| 2023-05-31 18:51 | PCI Traffic | none | 0 second | Type: Incident Duration: 32 minutes Affected Components: PCI Fuse, PCI DEV May 31, 19:23:21 GMT...read more |
| 2023-05-25 00:00 | Server Maintenance | none | 0 second | Type: Maintenance Duration: 4 hours Affected Components: PCI Fuse, DEV, PCI DEV, FUSE May 25, 0...read more |
| 2023-05-24 00:00 | Server Maintenance | none | 0 second | Type: Maintenance Duration: 4 hours Affected Components: PCI Fuse, Inbound Calling , Outbound Callin...read more |
| 2023-05-23 00:00 | Server Maintenance | none | 0 second | Type: Maintenance Duration: 4 hours Affected Components: PCI Fuse, Inbound Calling , Outbound Callin...read more |
| 2023-05-12 01:00 | PCI IVR Updates | none | 0 second | Type: Maintenance Duration: 3 hours Affected Components: PCI Fuse, Inbound Calling , Outbound Callin...read more |
| 2023-05-11 01:00 | PCI IVR Updates | none | 0 second | Type: Maintenance Duration: 3 hours Affected Components: PCI Fuse, Inbound Calling , Outbound Callin...read more |
| 2023-04-27 13:00 | Scheduled Maintenance - Call Flow Migration | none | 0 second | Type: Maintenance Duration: 8 hours Affected Components: PCI Fuse, DEV, PCI DEV, FUSE Apr 27, 1...read more |
| 2023-04-25 00:00 | Network Testing & General Maintenance | none | 0 second | Type: Maintenance Duration: 4 hours Affected Components: DEV, FUSE, PCI Fuse, Inbound Calling , Outb...read more |
| 2023-04-19 00:00 | General Maintenance | none | 0 second | Type: Maintenance Duration: 4 hours Affected Components: Website, DEV, Insight, PCI DEV, FUSE, PCI F...read more |