Current Status: prisma-cloud is UP
We checked the official prisma-cloud status page for updates 2 mins, 27 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-15 07:00 | [Scheduled] Infrastructure Work by Hosting Provider | maintenance | 10 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-14 08:39 | Data Processing Issue | critical | 10 hrs, 7 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-08 17:24 | Availability of detailed night overview data | none | 3 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-07 07:00 | [Scheduled] Update of prisma CLOUD to version 2.37.0 | maintenance | 39 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-06 09:30 | Downtime during release preparations | major | 0 second | On April 6th, around 08:00 AM CEST, during routine preparations for prisma CLOUD release on the next day, we expe...read more |
| 2025-03-18 13:00 | [Scheduled] Maintenance of prisma APP | maintenance | 42 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-19 14:00 | [Scheduled] Maintenance of prisma APP | maintenance | 36 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-16 07:00 | prisma CLOUD unavailable | none | 0 second | Nov 16, 08:00 CETResolved - There was an unexpected downtime during infrastructure maintenance. The system was un...read more |
| 2024-11-15 11:49 | prisma CLOUD unavailable | none | 0 second | Nov 15, 12:49 CETResolved - This incident has been resolved.Nov 15, 12:43 CETInvestigating - We are currently inv...read more |
| 2024-10-15 06:00 | Maintenance and Update of prisma CLOUD to version 2.35 | none | 0 second | Oct 15, 08:00 CESTCompleted - The scheduled maintenance has been completed.Oct 15, 07:00 CESTIn progress - Schedu...read more |
| 2024-10-11 11:28 | prisma CLOUD unavailable | none | 0 second | Oct 11, 13:28 CESTResolved - One of our server experienced software problem and needed an attention of our hostin...read more |
| 2024-10-01 20:30 | Services unavailable | none | 0 second | Oct 1, 22:30 CESTResolved - Between 22:30 and 23:30 our services were affected due to a firewall malfunction at ...read more |
| 2024-07-24 13:05 | prisma CLOUD maintenance | none | 0 second | Jul 24, 15:05 CESTCompleted - The scheduled maintenance has been completed.Jul 24, 15:00 CESTIn progress - Schedu...read more |
| 2024-06-18 11:14 | Incident reported by infrastructure provider | none | 0 second | Jun 18, 13:14 CESTResolved - This incident has been resolved.Jun 18, 11:12 CESTMonitoring - Our infrastructure pr...read more |
| 2024-05-28 23:00 | Maintenance of the hosting provider infrastructure | none | 0 second | May 29, 01:00 CESTCompleted - The scheduled maintenance has been completed.May 29, 00:00 CESTIn progress - Schedu...read more |
| 2024-05-13 06:00 | Maintenance and Update of prisma CLOUD to version 2.33 | none | 0 second | May 13, 08:00 CESTCompleted - The scheduled maintenance has been completed.May 13, 07:00 CESTIn progress - Schedu...read more |
| 2024-01-10 09:00 | Temporary access issue for old API tokens | none | 0 second | Jan 10, 10:00 CETResolved - We updated our auth component and kept the old API tokens valid until the end of Mar ...read more |
| 2024-01-09 10:50 | Slow-down in generating reports | none | 0 second | Jan 9, 11:50 CETResolved - A temporary slow-down since the prisma CLOUD service now provides the device configur...read more |
| 2024-01-09 07:00 | Maintenance and Update of prisma CLOUD to version 2.31 | none | 0 second | Jan 9, 08:00 CETCompleted - The scheduled maintenance has been completed.Jan 9, 07:00 CETIn progress - Schedule...read more |
| 2023-10-10 07:31 | Outage on prismaCLOUD | none | 0 second | Oct 10, 09:31 CESTResolved - This incident has been resolved.Oct 10, 07:15 CESTIdentified - Starting 5:15 UTC our...read more |
| 2023-09-14 20:00 | Inability to create a report | none | 0 second | Sep 14, 22:00 CESTResolved - It was temporary impossible to create reports. The issue was fixed 15.09.2023 at 05:...read more |
| 2023-08-28 20:00 | Delayed data processing/Problems with report creation | none | 0 second | Aug 28, 22:00 CESTResolved - From 22:09, Aug 28 to 06:51, Aug 29 UTC, the data was being processed with a delay, ...read more |
| 2023-08-14 16:10 | Scheduled maintenance of prisma CLOUD infrastructure | none | 0 second | Aug 14, 18:10 CESTCompleted - The scheduled maintenance has been completed.Aug 14, 18:00 CESTIn progress - Schedu...read more |
| 2023-07-10 17:15 | Maintenance and Update of prisma CLOUD to version 2.29 | none | 0 second | Jul 10, 19:15 CESTCompleted - We are happy to inform you that the new version of prisma CLOUD was successfully ro...read more |
| 2022-12-21 13:45 | Devices fail to connect | none | 0 second | Dec 21, 14:45 CETResolved - This incident has been resolved.Dec 21, 14:06 CETInvestigating - Due to connectivity ...read more |
| 2022-12-10 07:30 | [Scheduled] Scheduled maintenance of prisma CLOUD infrastructure | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-11-08 06:00 | [Scheduled] Maintenance and Update of prisma CLOUD to version 2.26.0 | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-07-22 06:31 | [Scheduled] Maintenance and Update of prisma CLOUD to version 2.25.0 | maintenance | 3 hrs, 29 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-07-19 15:07 | Major outage on prismaCLOUD | critical | 4 hrs, 5 mins | This incidence has been resolvedThis incidence has been resolved |
| 2022-05-27 10:02 | Problems with 2nd Factor Authentication | major | 1 hr, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2022-04-30 07:01 | [Scheduled] MAINTENANCE and Update of prisma CLOUD to version 2.24.0 | maintenance | 5 hrs, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-04-01 11:00 | Network problem | none | 0 second | Our hosting provider reported an incident on their side, making access to prisma CLOUD impossible. The problem ha...read more |
| 2022-01-05 14:00 | [Scheduled] prisma CLOUD maintenance | maintenance | 20 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-12-23 22:56 | Connectivity issue with some therapy devices | none | 0 second | According to our monitoring, issue with connectivity was solved and all devices are back online.According to our monitoring, issue with connectivity was solved and all devices are back online. |
| 2021-12-11 07:00 | [Scheduled] Update of prisma CLOUD to version 2.22.0 | maintenance | 9 hrs, 58 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-08-31 09:55 | Update of prisma CLOUD to version 2.21.0 | maintenance | 28 mins | This incident has been resolved.This incident has been resolved. |
| 2021-07-06 09:29 | [Scheduled] Update of prisma CLOUD to version 2.20.0 | maintenance | 17 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-04-12 07:00 | [Scheduled] Update of prisma CLOUD to version 2.19.0 | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-01-21 06:00 | Certificate revocation issue | none | 0 second | Globalsign revoked an intermediate certificateGlobalsign revoked an intermediate certificate |
| 2021-01-17 07:01 | [Scheduled] Deployment of new Verson | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |