ReCharge Status

Is ReCharge down?

Current Status: ReCharge is UP

We checked the official ReCharge status page for updates 3 mins, 4 seconds ago.

Past ReCharge Incidents

Source: Official ReCharge status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-07-01 04:32 Customer Portal intermittent errors
major
1 hr, 5 mins

This incident has been resolved.This incident has been resolved.

2025-06-30 12:50 Customer Timeline Not Loading
minor
20 mins

This incident has been resolved and all customer timelines are loading now.This incident has been resolved and all customer timelines are loading now.

2025-06-25 16:25 Intermittent 404 errors when accessing the Recharge merchant portal
minor
46 mins

This incident has been resolved.This incident has been resolved.

2025-06-23 17:47 API and admin services down
critical
1 hr, 27 mins

The Recharge API and all admin services have recovered. This incident has been resolved.The Recharge API and all admin services have recovered. This incident has been resolved.

2025-06-12 20:39 Platform Service Disruption
none
0 second

Jun 12, 13:39 PDTResolved - All Recharge services are operational. We are continuing to monitor ongoing third-par...

2025-06-12 11:29 Platform Service Disruption
critical
2 hrs, 10 mins

All Recharge services are operational. We are continuing to monitor ongoing third-party service provider issues.All Recharge services are operational. We are continuing to monitor ongoing third-party service provider issues.

2025-06-10 18:02 Sales Channel Scope Changes Appearing in Activity
none
0 second

Jun 10, 11:02 PDTResolved - All product scope has been restored to its previous version on all stores.Jun 10, 09:...

2025-06-10 08:00 Sales Channel Scope Changes Appearing in Activity
minor
3 hrs, 2 mins

All product scope has been restored to its previous version on all stores.All product scope has been restored to its previous version on all stores.

2025-05-25 03:00 Required Maintenance: May 24
none
0 second

May 24, 20:00 PDTCompleted - The scheduled maintenance has been completed.May 24, 19:00 PDTIn progress - Schedule...

2025-05-24 19:00 [Scheduled] Required Maintenance: May 24
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-01 22:51 API Latency Issues
none
0 second

May 1, 15:51 PDTResolved - This incident has been resolved.May 1, 10:57 PDTUpdate - We experienced API latency ...

2025-05-01 05:34 API Latency Issues
minor
10 hrs, 17 mins

This incident has been resolved.This incident has been resolved.

2025-04-24 17:00 Cancellation Prevention Insights Dashboard Not Loading
none
0 second

Apr 24, 10:00 PDTResolved - This incident has been resolved.Apr 24, 08:15 PDTMonitoring - The issue is resolved a...

2025-04-24 07:05 Cancellation Prevention Insights Dashboard Not Loading
minor
2 hrs, 55 mins

This incident has been resolved.This incident has been resolved.

2025-04-17 01:36 Customers unable to utilize Frictionless Payment Updates
none
0 second

Apr 16, 18:36 PDTResolved - This incident has been resolved. Frictionless Payment updates are working as expected...

2025-04-16 16:00 Customers unable to utilize Frictionless Payment Updates
none
2 hrs, 36 mins

This incident has been resolved. Frictionless Payment updates are working as expected.This incident has been resolved. Frictionless Payment updates are working as expected.

2025-04-15 09:55 Payment Errors Page in Analytics Incorrectly Displaying Data
minor
0 second

The issue has been identified and a fix is being implemented.The issue has been identified and a fix is being implemented.

2025-04-07 11:41 Subscription widget not loading
none
0 second

We experienced an issue between 1:03PM ET and 1:43PM ET where the subscription widget was not loading for some st...

2025-04-02 04:40 Shopify services down
none
0 second

Apr 1, 21:40 PDTResolved - Shopify has reported that this issue has been resolved (https://www.shopifystatus.com...

2025-04-01 20:26 Shopify services down
none
1 hr, 14 mins

Shopify has reported that this issue has been resolved (https://www.shopifystatus.com). We’ve reviewed all impact...

2025-03-31 17:38 Limited Delays In Shopify Checkout Contract Creation
none
0 second

Mar 31, 10:38 PDTResolved - This issue has been resolved.Mar 31, 09:52 PDTMonitoring - A fix has been implemented...

2025-03-31 08:17 Limited Delays In Shopify Checkout Contract Creation
none
2 hrs, 21 mins

This issue has been resolved.This issue has been resolved.

2025-03-28 20:12 Delayed Shopify Checkout Contract Creation
none
0 second

Mar 28, 13:12 PDTResolved - The issue is now resolved. We have successfully imported all Customer and Subscriptio...

2025-03-28 09:04 Delayed Shopify Checkout Contract Creation
major
4 hrs, 8 mins

The issue is now resolved. We have successfully imported all Customer and Subscription information that was delay...

2025-03-27 16:20 Recharge app notice “May not work as expected” in Shopify
none
0 second

Mar 27, 09:20 PDTResolved - The banner has now been removed from our Shopify App installations.Mar 27, 08:39 PDTM...

2025-03-27 07:05 Recharge app notice “May not work as expected” in Shopify
none
2 hrs, 15 mins

The banner has now been removed from our Shopify App installations.The banner has now been removed from our Shopify App installations.

2025-03-23 02:40 Required Maintenance: March 22
none
0 second

Mar 22, 19:40 PDTCompleted - The schedule maintenance has been completed.Mar 22, 19:00 PDTIn progress - Scheduled...

2025-03-22 19:00 [Scheduled] Required Maintenance: March 22
maintenance
40 mins

The schedule maintenance has been completed.The schedule maintenance has been completed.

2025-03-22 10:30 Brief service disruption to Recharge application
none
0 second

Mar 22, 03:30 PDTResolved - We experienced a brief service disruption to the Recharge application and we are obse...

2025-03-22 03:30 Brief service disruption to Recharge application
none
0 second

We experienced a brief service disruption to the Recharge application and we are observing full recovery.We experienced a brief service disruption to the Recharge application and we are observing full recovery.

2025-03-21 03:04 Issues accessing Recharge admin links via Shopify
none
0 second

Mar 20, 20:04 PDTResolved - This incident has been resolved.Mar 20, 17:41 PDTMonitoring - We received reports of ...

2025-03-20 17:41 Issues accessing Recharge admin links via Shopify
critical
2 hrs, 23 mins

This incident has been resolved.This incident has been resolved.

2025-03-19 18:55 Frictionless Payments Customers Unable To Update Payment Methods
none
0 second

Mar 19, 11:55 PDTResolved - We have resolved this issue and Frictionless Payments has been re-enabled on all stor...

2025-03-19 10:21 Frictionless Payments Customers Unable To Update Payment Methods
major
1 hr, 34 mins

We have resolved this issue and Frictionless Payments has been re-enabled on all stores.We have resolved this issue and Frictionless Payments has been re-enabled on all stores.

2025-03-17 22:07 API latency issues
none
0 second

Mar 17, 15:07 PDTResolved - This incident has been resolved.Mar 17, 13:29 PDTMonitoring - A fix has been implemen...

2025-03-17 13:09 API latency issues
critical
1 hr, 58 mins

This incident has been resolved.This incident has been resolved.

2025-03-16 18:49 Merchant Analytics Data Delayed
none
0 second

Mar 16, 11:49 PDTResolved - This incident has been resolved. All data is populating as expected.Mar 16, 11:23 PDT...

2025-03-16 07:56 Merchant Analytics Data Delayed
minor
3 hrs, 53 mins

This incident has been resolved. All data is populating as expected.This incident has been resolved. All data is populating as expected.

2025-03-11 21:12 Increased errors causing delayed Shopify data
none
0 second

Mar 11, 14:12 PDTResolved - This incident has been resolved.Mar 10, 20:26 PDTMonitoring - A fix has been implemen...

2025-03-10 12:59 Increased errors causing delayed Shopify data
critical
25 hrs, 13 mins

This incident has been resolved.This incident has been resolved.

2025-02-25 23:13 Required Maintenance: January 25
critical
0 second

This incident has been resolved.This incident has been resolved.

2025-02-20 19:09 Shopify refunds not updating status on Recharge side
none
0 second

Feb 20, 11:09 PSTResolved - This incident has been resolved.Feb 19, 17:25 PSTUpdate - We are observing full recov...

2025-02-18 15:14 Shopify refunds not updating status on Recharge side
minor
43 hrs, 55 mins

This incident has been resolved.This incident has been resolved.

2025-02-03 14:08 Required Maintenance: January 25
none
0 second

Feb 3, 06:08 PSTResolved - This incident has been resolved.Jan 29, 08:37 PSTUpdate - We are still seeing recover...

2025-01-26 05:37 Required Maintenance: January 25
none
0 second

Jan 25, 21:37 PSTResolved - This maintenance is complete and all services are back online.Jan 25, 20:05 PSTMonito...

2025-01-26 04:00 Required Maintenance: January 25
none
0 second

Jan 25, 20:00 PSTCompleted - The scheduled maintenance has been completed.Jan 25, 19:00 PSTIn progress - Schedule...

2025-01-25 20:05 Required Maintenance: January 25
maintenance
1 hr, 32 mins

This maintenance is complete and all services are back online.This maintenance is complete and all services are back online.

2025-01-25 19:00 [Scheduled] Required Maintenance: January 25
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-25 00:47 Increased Klaviyo errors
none
0 second

Jan 24, 16:47 PSTResolved - This incident has been resolved.Jan 24, 15:02 PSTMonitoring - A fix has been implemen...

2025-01-24 13:17 Increased Klaviyo errors
none
3 hrs, 30 mins

This incident has been resolved.This incident has been resolved.