Current Status: Readme is UP
We checked the official Readme status page for updates 2 mins, 43 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-06-12 12:25 | Widespread service provider outage | none | 2 hrs, 4 mins | ReadMe services were not affected by the incidents at Cloudflare and Google Cloud, which are now reporting as ful...read more |
| 2025-06-10 09:40 | OAuth end-user authentication for Enterprise customers is down | critical | 11 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-29 17:02 | ReadMe Hubs and Dashboard are down | critical | 56 mins | There was an issue with one of our upstream providers. Service is remaining stable and we’re investigating the ro...read more |
| 2025-05-19 10:35 | Slightly elevated error rates | minor | 4 hrs, 8 mins | We have eliminated the slightly elevated error rates.We have eliminated the slightly elevated error rates. |
| 2025-05-19 02:57 | Search results not showing up in "All" tab on hubs | minor | 2 hrs, 26 mins | This issue has now been resolved. A database setting was changed which conflicted with the way search works when ...read more |
| 2025-04-26 03:18 | Slow performance across hubs | minor | 0 second | ReadMe Refactored project performance has been restored.ReadMe Refactored project performance has been restored. |
| 2025-04-25 08:43 | Some customers are experiencing pages that are not loading correctly | major | 73 hrs, 57 mins | There was an issue with our upstream provider which is now resolved.There was an issue with our upstream provider which is now resolved. |
| 2025-04-07 14:08 | Slow performance in Refactored dashboard | none | 2 hrs, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-25 23:21 | ReadMe Hubs are down | none | 0 second | Mar 25, 16:21 PDTResolved - This incident has been resolved.Mar 24, 09:31 PDTUpdate - The hubs are currently oper...read more |
| 2025-03-10 14:37 | ReadMe Hubs are down | none | 0 second | Mar 10, 07:37 PDTResolved - We have added server capacity to deal with an increase in traffic and load. We will c...read more |
| 2025-03-05 01:36 | SSL Certs sometimes fail to generate | none | 0 second | Mar 4, 17:36 PSTResolved - This incident has been resolved.Mar 2, 19:29 PSTMonitoring - We found the culprit on...read more |
| 2025-03-05 01:30 | Slow performance across all hubs and dashboard | none | 0 second | Mar 4, 17:30 PSTResolved - This incident has been resolved.Mar 4, 16:27 PSTInvestigating - Currently investigat...read more |
| 2025-02-24 10:16 | Intermittent dashboard issues | none | 0 second | Feb 24, 02:16 PSTResolved - The dashboard has remained up ever since. We're continuing to investigate to find a r...read more |
| 2025-02-24 05:02 | Slow performance on ReadMe hubs and dashboard | none | 0 second | Feb 23, 21:02 PSTResolved - After monitoring, performance has improved significantlyFeb 20, 11:49 PSTInvestigatin...read more |
| 2025-02-20 08:23 | Slow performance across hubs | none | 0 second | Feb 20, 00:23 PSTResolved - We added server capacity to deal with an increase in load. We’ll continue to monitor ...read more |
| 2025-02-19 13:01 | ReadMe Hubs and Dashboard are down | none | 0 second | Feb 19, 05:01 PSTResolved - This incident has been resolved.Feb 18, 17:16 PSTMonitoring - Access to the ReadMe ap...read more |
| 2025-01-30 17:52 | We are seeing an increase in 503s and timeouts across our hubs | none | 0 second | Jan 30, 09:52 PSTResolved - We have added server capacity to deal with an increase in traffic and load. We will c...read more |
| 2024-12-20 23:07 | dash.readme.com is currently down | none | 0 second | Dec 20, 15:07 PSTResolved - Due to a deploy that went out, we had about 18 minutes of degraded performance.Dec 20...read more |
| 2024-11-17 05:34 | dash.readme.com is unresponsive | none | 0 second | Nov 16, 21:34 PSTResolved - This incident has been resolved.Nov 15, 13:10 PSTMonitoring - We've deployed changes ...read more |
| 2024-10-24 21:14 | Slow API Explorer requests when using 'Try It' | none | 0 second | Oct 24, 14:14 PDTResolved - Requests should now be going through without issue. We'll continue to monitor request...read more |
| 2024-08-23 18:54 | Versions not appearing in hub | none | 0 second | Aug 23, 11:54 PDTResolved - We have resolved the issue of versions not appearing correctly in the public facing h...read more |
| 2024-06-04 18:49 | Owlbot is unavailable for some users | none | 0 second | Jun 4, 11:49 PDTResolved - This incident was created out of an abundance of caution. Since then our service prov...read more |
| 2024-05-20 22:18 | Very high request volume as well as high error rate | none | 0 second | May 20, 15:18 PDTResolved - This incident has been resolved.May 20, 12:55 PDTMonitoring - We've discovered the cu...read more |
| 2024-05-07 21:01 | Developer Dashboard data insertion issues | none | 0 second | May 7, 14:01 PDTResolved - This incident has been resolved.May 7, 12:50 PDTMonitoring - A fix has been implemen...read more |
| 2024-04-29 19:29 | Search results are slow to reindex | none | 0 second | Apr 29, 12:29 PDTResolved - Search indexing performance for enterprise customers using the staging feature have r...read more |
| 2024-03-26 19:48 | Widespread outage | none | 0 second | Mar 26, 12:48 PDTResolved - This incident has been resolved.Mar 26, 10:53 PDTMonitoring - All metrics related pro...read more |
| 2024-03-15 13:00 | Hub navigation links direct to 404 pages | none | 0 second | Mar 15, 06:00 PDTResolved - We had a deploy earlier this morning that broke the navigation bar links resulting in...read more |
| 2024-02-22 12:46 | Some enterprise documentation hubs are displaying errors | minor | 6 mins | We have resolved the issue with errors displaying on some documentation hubs.We have resolved the issue with errors displaying on some documentation hubs. |
| 2024-02-21 15:59 | Delay in API Metrics Processing | minor | 16 hrs, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-09 00:42 | "Too Many Requests" error message on ReadMe Hubs | none | 0 second | Healthchecks starting firing alerting us to a DDOS across Hubs and the display of a "Too Many Requests" error mes...read more |
| 2024-01-29 16:36 | Owlbot AI Offline | minor | 16 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-12 04:01 | Currently investigating downtime on our hub sites | critical | 21 mins | Response times have returned to normal and all health checks are returning as expected. We are considering this i...read more |
| 2024-01-11 10:47 | We are currently experiencing an unusually high server load on our platform | major | 2 hrs, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-02 07:04 | Investigating outage across ReadMe Hubs | major | 3 hrs, 14 mins | Response times have remained stable since so we're considering this issue closed. Please reach out to support@rea...read more |
| 2023-12-11 12:43 | ReadMe Hard Down | critical | 1 hr, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-27 05:35 | 500 errors and slow response times | minor | 27 hrs, 36 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-25 12:21 | 500s on reference docs | minor | 13 hrs, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-17 09:39 | readme.io subdomains not redirecting properly | minor | 45 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-16 11:28 | ReadMe documentation hubs and dashboards experiencing failures and large delays in load time | critical | 2 hrs, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-13 07:03 | Investigating Downtime | major | 6 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-09 17:00 | [Scheduled] Infrastructure migration may result in increased latency | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-11-09 14:26 | ReadMe API Metrics product experiencing major outage | critical | 40 mins | The backlog of API logs has been cleared and this incident has been resolved.The backlog of API logs has been cleared and this incident has been resolved. |
| 2023-10-30 09:23 | Degraded Performance for Developer Dashboard | minor | 5 hrs, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-11 13:30 | Codeblocks not rendering correctly on hubs | minor | 0 second | We deployed a change which made it so various codeblocks were rendering as raw Markdown. We quickly reverted this...read more |
| 2023-08-29 09:07 | Issue with static assets not loading on initial page load (Google Chrome only) | minor | 7 hrs, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-22 14:09 | ReadMe API Metrics experiencing increased latencies and API failures | minor | 21 hrs | This incident has been resolved.This incident has been resolved. |
| 2023-08-10 16:46 | Regressions executing some custom JavaScript | minor | 35 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-18 13:33 | Search re-indexes are not completing successfully for non-page types | minor | 70 hrs, 19 mins | Our search re-index queues are processing jobs once again. Please e-mail support if you're still seeing any issue...read more |
| 2023-07-12 12:54 | Search re-indexing is currently down for certain projects | minor | 50 hrs, 24 mins | Projects are currently able to re-index their search results successfully.Projects are currently able to re-index their search results successfully. |
| 2023-07-10 08:53 | Multiple issues impacting customer hubs | major | 42 mins | The issue preventing emails to be sent and causing staged changes to be visible immediately in production has bee...read more |