Current Status: RevenueCat is UP
We checked the official RevenueCat status page for updates 1 min, 29 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-06-13 21:37 | Collaborator invite links do not work | major | 1 hr, 42 mins | We have confirmed that the fix works. Collaborators can now accept invitations through collaborator links even if...read more |
| 2025-06-12 20:45 | Increased Latency in Integration Event Delivery | minor | 2 hrs, 5 mins | Latency in delivering integration events is back to normal. We are reprocessing the events that failed to deliver...read more |
| 2025-06-12 12:29 | Elevated error rate | minor | 1 hr, 46 mins | The API has remained stable so we are marking this incident as resolved.The API has remained stable so we are marking this incident as resolved. |
| 2025-06-04 11:00 | Web Purchase Links unavailable | none | 0 second | We experienced an issue where the Web Purchases Links were unavailable due to a misconfiguration in our content d...read more |
| 2025-05-15 10:38 | Wrong order in the Scheduled Data Export columns | minor | 25 mins | The fix has been deployed. All subsequent Scheduled Data Exports will have the columns arranged in the original o...read more |
| 2025-05-06 18:40 | Investigating issues with test mode in new Stripe accounts | none | 9 hrs, 13 mins | Test mode isn’t available on new Stripe accounts that haven’t verified their business details. This means you wo...read more |
| 2025-05-02 14:48 | Investigating delayed product fetching from the App Store in sandbox | none | 5 hrs, 37 mins | We're no longer seeing these intermittent delays in our own testing, or in reports from developers, so we're cons...read more |
| 2025-04-16 17:36 | Increase in App Store Server API Errors | none | 13 mins | We are no longer seeing an increased error rate from App Store APIs. The RevenueCat team will be replaying all th...read more |
| 2025-03-03 17:33 | Intermittent SSO errors when logging in | none | 13 mins | An issue with a third-party has been resolved and SSO login looks to be back to normal.An issue with a third-party has been resolved and SSO login looks to be back to normal. |
| 2025-03-01 22:00 | [Scheduled] App Store Connect API undergoing maintenance by Apple | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-27 02:08 | [Scheduled] Routine Database Maintance | maintenance | 44 mins | The maintenance has concluded.The maintenance has concluded. |
| 2025-02-24 22:10 | Paywall editor is experiencing issues with the text component | minor | 2 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-17 17:27 | Developers may be unable to import products on the dashboard | minor | 42 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-10 10:39 | Some users getting automatically logged out in the Dashboard | minor | 1 hr, 30 mins | This incident has been resolved. The issue was caused by an upgrade to a library, which we have now addressed. Ev...read more |
| 2025-02-05 09:10 | API Availability | critical | 3 hrs, 19 mins | All requests have been re-processed.All requests have been re-processed. |
| 2025-02-04 06:03 | [Scheduled] Routine Maintance Database | maintenance | 15 mins | Today's maintenance has been completed.Today's maintenance has been completed. |
| 2025-01-30 07:32 | API Availability | critical | 5 hrs, 4 mins | The incident has been resolved.The incident has been resolved. |
| 2025-01-17 11:30 | Charts not loading | critical | 17 mins | The issue has been identified and the fix has been deployed. Sorry for the inconveniences.The issue has been identified and the fix has been deployed. Sorry for the inconveniences. |
| 2025-01-16 20:00 | Missing ASA campaign names | none | 0 second | Updated January 23, 2025 - extended data recovery is complete. In preparation for upgrading to Apple’s V5 Campai...read more |
| 2025-01-10 09:00 | Potential error spikes with database patch | minor | 26 hrs, 16 mins | The issue has been resolved, and as a result, we were able to reenable the database operations that were temporar...read more |
| 2025-01-10 07:57 | Minor database maintenance window | minor | 47 mins | The database upgrade has been successfully applied without any service interruption.The database upgrade has been successfully applied without any service interruption. |
| 2025-01-10 06:06 | Elevated error rate on API | minor | 45 mins | The incident has been resolved and all our APIs are working normally.The incident has been resolved and all our APIs are working normally. |
| 2024-12-13 11:38 | Connectivity issues from China | none | 64 hrs, 57 mins | The fix mentioned in the previous update has been confirmed. If there any questions please don't hesitate to reac...read more |
| 2024-12-12 21:23 | Elevated Apple API Errors | major | 38 mins | Incident is resolved, Apple downstream error rates are back to normal and we're investigating failures in our mit...read more |
| 2024-12-12 16:20 | Elevated Error Rates | minor | 3 hrs, 16 mins | Additional resources seem to have improved the issue, we're continuing to monitor the situation but error rates a...read more |
| 2024-12-12 12:17 | Unable to save app configuration on dashboard | minor | 1 hr | We have deployed the fix and dashboard is working as expected. You should be able to save any changes in your app...read more |
| 2024-12-12 06:05 | [Scheduled] Routine Database Maintenance | maintenance | 2 hrs | All impacted receipts have been replayed and we have finished verifying everything is healthy again.All impacted receipts have been replayed and we have finished verifying everything is healthy again. |
| 2024-12-11 04:21 | Dashboard data delayed | minor | 48 mins | All Overview metrics have been updated, along with the corresponding "last updated" tooltips. Thanks for your pat...read more |
| 2024-12-02 07:59 | Last Seen Data Missing | minor | 6 hrs, 24 mins | This issue is fully resolved now.This issue is fully resolved now. |
| 2024-11-22 15:29 | Elevated Error Rates | minor | 1 hr, 24 mins | Issue has been resolved.Issue has been resolved. |
| 2024-11-14 10:14 | Dashboard not loading | critical | 2 mins | Issue has been fixed, sorry for the inconvenience.Issue has been fixed, sorry for the inconvenience. |
| 2024-11-11 19:30 | Degraded performance and errors from Apple servers from small percentage of requests | none | 0 second | For about 55 mins Apple servers were returning HTTP 5xx errors or had degraded performance for 2% of POST receipt...read more |
| 2024-10-30 15:52 | Unable to connect Stripe accounts when installing the RevenueCat app from the Stripe Marketplace. | none | 3 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-25 09:00 | Error spike between UTC 09:43 to 09:48am | none | 0 second | We experienced an increased in error rate between UTC 09:43 to 09:48am. The issue has been resolved.We experienced an increased in error rate between UTC 09:43 to 09:48am. The issue has been resolved. |
| 2024-10-18 10:27 | Error spike between UTC 10:27 to 10:29am | none | 0 second | We experienced an increased error rate between 10:27 and 10:29am UTC. You may see a spike of 500 errors as a resu...read more |
| 2024-10-16 15:23 | Apple StoreKit 1 is down | major | 1 hr, 5 mins | Apple StoreKit1 still operates normally according to our metrics and Apple has now marked the issue as resolved o...read more |
| 2024-10-13 03:00 | Receipt refreshing delayed | none | 0 second | Our team noticed a delay in our processing of purchase status changes. A fix to our infrastructure was applied. O...read more |
| 2024-10-10 19:09 | Payment processing delays with Stripe | critical | 34 mins | And we're back! Or rather, the effected Stripe API is: Subscriptions are being validated again We've disabled Fo...read more |
| 2024-09-28 21:30 | Receipt refreshing delayed | none | 0 second | Our team noticed a delay in our processing of purchase status changes. A fix to our infrastructure was applied. O...read more |
| 2024-09-26 17:10 | API Elevated Error Rates | minor | 35 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-23 03:01 | Additional currency columns in Customer lists exports | none | 44 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-21 09:19 | Revenue chart not working | major | 2 hrs, 56 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-08 10:33 | Delay in Delivering Webhook and Integration Events | minor | 16 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-31 16:13 | Scheduled data exports, charts, and customer lists delayed | minor | 1 hr, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-31 06:59 | Scheduled data exports, charts, and customer lists delayed | minor | 3 hrs, 23 mins | Everything is all caught up now.Everything is all caught up now. |
| 2024-07-29 16:25 | Delayed data in Charts | minor | 2 hrs, 48 mins | All Charts have been refreshed, and will continue to be refreshed at their typical cadence.All Charts have been refreshed, and will continue to be refreshed at their typical cadence. |
| 2024-07-23 21:51 | Temporary degraded API performance and errors | minor | 1 hr, 12 mins | This incident has been resolved. API is operating normally.This incident has been resolved. API is operating normally. |
| 2024-07-22 08:17 | API Response Times Degraded | critical | 16 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-16 09:15 | Apple reporting old receipts inBillingRetryPeriod - mitigated - no customer impact | minor | 54 hrs, 34 mins | The bug on Apple’s side is not yet resolved, but with the mitigation we have in place the impact remains negligib...read more |
| 2024-07-03 06:19 | Missing data in Charts | major | 6 hrs, 25 mins | This incident has been resolved.This incident has been resolved. |