Current Status: rivery is UP
We checked the official rivery status page for updates 3 mins, 18 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-27 07:30 | [Scheduled] Kubernetes control plane minor upgrade | maintenance | 4 hrs, 37 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-24 07:30 | [Scheduled] Kubernetes control plane minor upgrade | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-23 14:43 | 502 Errors for Google Analytics Source to Target Rivers | minor | 25 hrs, 33 mins | After deploying our recent fix and closely monitoring the system, we are pleased to report that all errors relate...read more |
| 2025-04-22 14:03 | Instagram Source Failures in US and EU Consoles | minor | 171 hrs, 36 mins | We are happy to update that a fix has been deployed. Starting April 21, 2025, Instagram’s API changes have affec...read more |
| 2025-04-20 10:00 | [Scheduled] SingalStore shceduled update | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-17 15:24 | Unintended Task Termination During Maintenance Window | none | 2 hrs, 22 mins | Following continued monitoring, we can confirm that as of 09:10 UTC, all rivers have resumed normal functionality...read more |
| 2025-04-17 09:03 | [Scheduled] Maintencnance on Prod - no downtime expected | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-14 06:38 | Ticketing System Communication Disruption | minor | 3 hrs, 33 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-07 10:43 | [Scheduled] Prod-EU MongoDB maintence | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-02 22:14 | 3rd party issue: Facebook Ads errors | minor | 12 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-01 12:08 | CDC enablement error | none | 0 second | Apr 1, 12:08 UTCResolved - This incident has been resolved.Mar 31, 22:56 UTCMonitoring - We have identified the ...read more |
| 2025-03-31 17:21 | Rivers Connection to Snowflake Failing | none | 0 second | Mar 31, 17:21 UTCResolved - The issue that caused Rivers to fail when connecting to Snowflake has been resolved. ...read more |
| 2025-03-30 16:30 | Prod-US and Prod-EU AWS Account Migration to Boomi | none | 0 second | Mar 30, 16:30 UTCCompleted - The scheduled maintenance has been completed.Mar 30, 15:00 UTCIn progress - Schedule...read more |
| 2025-03-27 16:00 | Prod-IL AWS Account Migration To Boomi | none | 0 second | Mar 27, 16:00 UTCCompleted - The scheduled maintenance has been completed.Mar 27, 15:00 UTCIn progress - Schedule...read more |
| 2025-03-24 16:30 | Prod-IL AWS Account Migration To Boomi | none | 0 second | Mar 24, 16:30 UTCCompleted - The scheduled maintenance has been completed.Mar 24, 15:30 UTCIn progress - Schedule...read more |
| 2025-03-23 11:24 | Security Mitigation On Prod's | none | 0 second | Mar 23, 11:24 UTCCompleted - The scheduled maintenance has been completed.Mar 23, 08:51 UTCScheduled - No DownTim...read more |
| 2025-03-17 17:26 | High Failure Rates in CDC Rivers | none | 0 second | Mar 17, 17:26 UTCResolved - The issue with the CDC connectors has been fully resolved. All CDC streams are now op...read more |
| 2025-02-20 13:52 | Rivers are failing with the error - "An error occurred (AccessDenied) when calling the AssumeRole op... | none | 0 second | Feb 20, 13:52 UTCResolved - AWS AssumeRole Authorization IssueTimeframe: 11:30 AM - 12:52 PM UTCImpact: Rivers be...read more |
| 2025-02-09 07:30 | Customers Encountering Errors on River Screens | none | 0 second | Feb 9, 07:30 UTCResolved - We experienced an issue between 09:35 and 09:50 UTC, during which customers encounter...read more |
| 2025-02-04 13:46 | customer replies are not reflected in Ticketing system | none | 0 second | Feb 4, 13:46 UTCResolved - We’ve successfully resolved the issue that was preventing customer comments from bein...read more |
| 2025-01-30 15:20 | Apple Search Ads Connector Issue | none | 0 second | Jan 30, 15:20 UTCResolved - This incident has been resolved.Jan 29, 10:34 UTCMonitoring - A fix has been implemen...read more |
| 2025-01-29 13:43 | Login Issues in EU & US Consoles | none | 0 second | Jan 29, 13:43 UTCResolved - This incident has been resolved.Jan 29, 13:05 UTCMonitoring - We identified that some...read more |
| 2025-01-28 16:02 | Activity Log Download Issue | none | 0 second | Jan 28, 16:02 UTCResolved - After monitoring the deployed fix, we have confirmed that it is effective, and normal...read more |
| 2025-01-21 15:15 | Apple Appstore Connect: Apps Analytics Rivers are failing "Please contact Rivery Support" | minor | 0 second | The incident has been resolved. The App Store Connect Analytics connector has been successfully redesigned, deve...read more |
| 2025-01-20 10:00 | Backend infrastructure maintenance | none | 0 second | Jan 20, 10:00 UTCCompleted - The scheduled maintenance has been completed.Jan 20, 07:00 UTCIn progress - Schedule...read more |
| 2025-01-19 12:36 | Intermittent 504 Errors and Performance Degradation on US Console | none | 0 second | Jan 19, 12:36 UTCResolved - This incident has been resolved.Jan 19, 12:08 UTCUpdate - We are continuing to monito...read more |
| 2025-01-19 07:00 | [Scheduled] Backend infrastructure maintenance - SSO libraries upgrade | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-19 06:00 | [Scheduled] Backend Security Enhancements | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-15 19:00 | Temporary Run Failures on US Console (Source-to-Target Rivers) | none | 0 second | Between Jan 15, 21:10 UTC, and Jan 16, 05:40 UTC, we experienced sporadic run failures for source-to-target river...read more |
| 2025-01-15 09:30 | [Scheduled] K8S Version update | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-12 07:00 | [Scheduled] Backend infrastructure maintenance | maintenance | 3 hrs, 2 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-11 12:43 | CDC Infrastructure Issue | major | 0 second | Between 10:00 and 11:30 UTC, we experienced an infrastructure issue that impacted CDC Rivers. Scheduled runs dur...read more |
| 2024-12-03 09:00 | Redshift as Target - Failed to upload the data to Redshift | minor | 0 second | Some Rivers using Redshift as the target experienced failures with the error: "Failed to upload the data to Redsh...read more |
| 2024-11-15 10:29 | 3rd Party: Salesforce Connectors are failing with "Cannot connect to Salesforce" | minor | 2 hrs, 43 mins | We are pleased to share that the issue affecting Salesforce Rivers has been resolved. Salesforce has updated its...read more |
| 2024-11-12 08:29 | Intermittent Data Push Failures for Snowflake Connections Using Private Key Authentication | minor | 52 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-09 10:40 | Delayed Execution Times and Rivers in Pending Status - US console | minor | 2 hrs, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-05 07:47 | Currency Service Rivers Experiencing Failures | minor | 1 hr, 15 mins | The issue affecting our Currency Service Rivers has been resolved, and all Rivers are now functioning normally. T...read more |
| 2024-11-05 06:30 | [Scheduled] Backend infrastructure maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-04 08:27 | Extended Execution Times in EU & US Environments | minor | 5 hrs, 39 mins | The issue causing delayed River runs and extended execution times has been fully resolved. This incident started ...read more |
| 2024-11-04 07:30 | [Scheduled] **CANCELLED -Security remediation on compute nodes on Prod-US | maintenance | 56 mins | this maintenance is cancelledthis maintenance is cancelled |
| 2024-11-03 07:34 | [Scheduled] Backend infrastructure maintenance | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-30 09:30 | [Scheduled] Security remediation on compute nodes on Prod-EU | maintenance | 43 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-27 08:49 | [Scheduled] Database scaling maintenance - US | maintenance | 2 hrs, 48 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-27 06:50 | [Scheduled] Database scaling maintenance - EU | maintenance | 1 hr, 57 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-16 08:09 | Scheduled Rivers Not Triggering in US Console | minor | 36 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-16 05:59 | EU Console Returning 503 - Service Temporarily Unavailable | critical | 3 hrs, 10 mins | We have resolved the issue causing a 503 - Service Temporarily Unavailable error on the EU Console. The affected ...read more |
| 2024-10-09 15:32 | River failures for Netsuite RESTlet using customsearch | minor | 3 hrs, 7 mins | After additional monitoring, we see that the rivers are successfully running. We are marking this incident as res...read more |
| 2024-10-08 10:21 | SnapChat Ads Rivers Failing with HTTP 4XX Error | minor | 7 hrs, 36 mins | We have deployed a workaround to address the HTTP 4XX errors seen for SnapChat Ads rivers. The rivers will run s...read more |
| 2024-10-08 07:00 | [Scheduled] Global Variables: Internal Optimization | maintenance | 24 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-07 20:00 | AWS Outage impacting Rivery Consoles | major | 37 mins | The service disruptions caused by the AWS outage have been resolved and all Rivery services are now operating nor...read more |