Rootly Status

Is Rootly down?

Current Status: Rootly is UP

We checked the official Rootly status page for updates 5 mins, 28 seconds ago.

Past Rootly Incidents

Source: Official Rootly status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-04-02 08:34 Intermittent Latency for Status Pages
minor
24 mins

This incident has been resolved.This incident has been resolved.

2025-03-25 10:42 Intermittent Latency in Web Application
major
18 mins

This issue has been resolved.This issue has been resolved.

2025-03-21 18:40 Degraded Performance Across the Web Platform and Slack
minor
8 mins

The issue affecting Web and Slack performance has been resolved. All services are functioning normally. We appr...

2025-02-26 14:22 Continued Slack Outage (3rd Party) Impacting Rootly Slack App
minor
15 hrs, 54 mins

Slack reported this morning issues impacting their app have been resolved. However, historical events are still a...

2025-02-26 08:06 Slack Outage (3rd Party) Impacting Rootly Slack App
critical
4 hrs, 36 mins

Error rates have come down significantly. Scattered delays when creating channels. The /rootly command is now wor...

2025-02-10 19:11 Delayed Workflows
minor
59 mins

This incident has been resolved.This incident has been resolved.

2024-11-01 22:50 Login Issues on Web Platform
minor
2 mins

Login issues have been resolved.Login issues have been resolved.

2024-10-30 16:49 Web Platform and Slack Inaccessible
none
0 second

Our Web Platform and Slack were inaccessible for roughly 4 minutes before a fix was applied. Rootly On-Call and p...

2024-09-25 07:22 Incident Creation from Slack Unavailable (Web Platform + On-Call Not Impacted)
none
3 mins

This incident has been resolved.This incident has been resolved.

2024-08-01 12:16 Delayed Workflow Runs
minor
10 mins

This incident has been resolved.This incident has been resolved.

2024-08-01 09:28 Delayed Workflow Runs
none
0 second

Mainly affecting customers who are actively trialling Rootly, we've made an upgrade that has caused a slight queu...

2024-06-28 14:52 Partial Outage Across Web Platform and Slack
minor
4 mins

The incident has been resolved. Thank you for your patience.The incident has been resolved. Thank you for your patience.

2024-04-29 15:41 Delayed Sending of Emails
minor
47 mins

This incident has been resolved and was due to an upstream 3rd party issue via SendGrid. Rootly availability and ...

2024-04-10 00:05 Degraded Performance Across the Web Platform and Slack
none
1 hr, 45 mins

This incident has been resolved.This incident has been resolved.

2024-04-09 18:52 Degraded Performance Across the Web Platform and Slack
minor
30 mins

This incident has been resolved.This incident has been resolved.

2024-04-04 02:01 Rootly.com is not loading
none
0 second

This incident has been resolved.This incident has been resolved.

2024-04-01 08:03 Intermittent Failures with User Sign In and Incident Creation
major
16 mins

This incident has been resolved. RCA will follow and be sent to customers.This incident has been resolved. RCA will follow and be sent to customers.

2024-01-28 12:00 [Scheduled] Enhancing Reliability Part 2: Scheduled Maintenance for Rootly on Sunday, January 28th, ...
maintenance
28 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-01-23 09:28 Incident timeline loading slower than normal
minor
52 mins

This issue has been resolved.This issue has been resolved.

2024-01-21 12:00 [Scheduled] Enhancing Reliability Part 1: Scheduled Maintenance for Rootly on Sunday, January 21st, ...
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-01-09 12:33 Incident Slack channel creation impact
none
6 mins

This incident has been resolved.This incident has been resolved.

2024-01-09 12:19 Outage impacting Rootly Slack App
none
5 mins

This incident has been resolved.This incident has been resolved.

2023-11-19 06:15 Workflow runs are delayed
none
17 mins

This incident has been resolved.This incident has been resolved.

2023-11-09 16:40 Workflow runs are delayed
none
13 mins

This incident has been resolved.This incident has been resolved.

2023-10-30 13:13 Delays on Slack and Web Platform
none
22 mins

Looks like everything is working as normal, including incident creation in Slack. We had an upstream hiccup cause...

2023-08-25 12:53 Incident search on Web Platform missing results
minor
32 mins

This incident has been resolved.This incident has been resolved.

2023-07-27 02:00 Slack Outage (3rd Party) Impacting Rootly Slack App
major
1 hr, 5 mins

Slack has restored full functionality to their services and has resolved their incident. Rootly's services are fu...

2023-06-15 00:30 Partial Outage on Slack Impacting Rootly Users
minor
4 hrs, 41 mins

Slack has resolved their incident affecting channel creation and general access. Workflows, channels, and Slack a...

2023-06-13 13:36 Creation of Slack Channels is Failing
minor
35 mins

This incident has been resolved.This incident has been resolved.

2023-05-23 09:37 Small percentage of users seeing channel loading and adding user errors in Slack due to Slack relate...
minor
21 mins

This incident has been resolved as Slack has pushed a fix. See details: https://status.slack.com/2023-05/f1df0cac...

2023-05-19 08:26 Users experiencing login issue using SSO authentication
none
0 second

Some users experienced issues logging into Rootly.com via SSO between May 19, 2023 12:00 PM UTC to May 19, 2023 3...

2023-04-17 13:57 Incident Creation Dialog on Slack Timing Out
minor
23 mins

This incident has been resolved.This incident has been resolved.

2023-04-11 11:05 Atlassian (Jira + Confluence) and Zoom Integration Failing to Load
minor
1 hr, 5 mins

This incident has been resolved. Customers specifically impacted (<2%) will be contacted by their CSM directly...

2023-03-08 21:39 Delayed Incident Creation on Slack and Workflow Queues
minor
13 mins

This incident has been resolved.This incident has been resolved.

2023-02-15 17:36 Slack Incident Creation Errors
minor
27 mins

This incident has been resolved.This incident has been resolved.

2022-12-12 07:17 Users reporting not being able to create incidents
none
2 hrs, 9 mins

This incident has been resolved.This incident has been resolved.

2022-11-30 14:58 Upstream Cloud Provider Issues
minor
17 mins

This incident has been resolved.This incident has been resolved.

2022-11-28 09:06 Latency in Workflow Workers
minor
24 mins

This incident has been resolved.This incident has been resolved.

2022-11-09 15:09 [Slack] Some users reporting not able to create incidents
none
39 mins

This incident has been resolved.This incident has been resolved.

2022-10-31 14:00 [Web + Slack ] Some users reporting not able to create incidents
none
1 hr, 56 mins

This incident has been resolved.This incident has been resolved.

2022-10-04 14:26 Delayed Workflow Processing
none
34 mins

This incident has been resolved.This incident has been resolved.

2022-09-14 12:35 Web Platform and Slack unavailable for some regions
none
1 hr, 25 mins

This incident has been resolved.This incident has been resolved.

2022-09-14 05:39 API unavailable to some regions
none
3 hrs, 10 mins

This incident has been resolved.This incident has been resolved.

2022-09-14 00:28 Some users are unable to access Web Platform and API
minor
1 hr, 2 mins

This incident has been resolved.This incident has been resolved.

2022-09-13 12:20 Intermittent Incident Creation in Slack
minor
25 mins

The incident has been resolved.The incident has been resolved.

2022-08-23 17:10 Outage
none
52 mins

This incident has been resolved.This incident has been resolved.