Current Status: Rootly is UP
We checked the official Rootly status page for updates 5 mins, 18 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-08-28 06:02 | Slack Platform Issue: Apps Displaying "We cannot display this message" Errors | minor | 3 hrs, 8 mins | This issue is now resolved.This issue is now resolved. |
| 2025-08-21 11:09 | Latency and failures when interacting with our app in Slack | minor | 1 hr, 38 mins | This incident has been fully resolved and all services are functioning normally. There was no impact to on-call p...read more |
| 2025-08-15 07:02 | Some Users w Android Loading Issues | minor | 33 mins | The issue has been mitigated. If you haven't upgraded to the latest version of the mobile app on Android you woul...read more |
| 2025-07-24 08:11 | High Latency | minor | 2 hrs, 28 mins | The earlier latency issues have been fully resolved. Database load is now being handled effectively, and service ...read more |
| 2025-07-18 10:25 | Investigating failures with paging | critical | 0 second | We are currently investigating failures with paging. On-call notifications may not received at this time. We wi...read more |
| 2025-07-15 10:34 | Web and Desktop Slack Client not populating select/multi-select menus | minor | 1 hr, 55 mins | This issue is resolved. A hard refresh of Slack's web client, or desktop client using Command + Shift + R (Mac) ...read more |
| 2025-07-14 17:14 | Slack Web client not populating external multi select dropdowns | minor | 14 hrs, 15 mins | The Slack team is now reporting that this issue is now resolved for all users.The Slack team is now reporting that this issue is now resolved for all users. |
| 2025-07-11 06:05 | Some Slack notifications not being delivered | major | 53 mins | The issue impacting Slack Blocks for Alert notifications has been resolvedThe issue impacting Slack Blocks for Alert notifications has been resolved |
| 2025-07-04 11:27 | Mobile not loading alerts & incidents | none | 10 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-13 00:09 | Experiencing issues connecting to Slack | none | 0 second | May 12, 17:09 PDTResolved - Slack has resolved their incident: https://slack-status.com/2025-05/7b32241eb41a54aa....read more |
| 2025-04-02 15:58 | Intermittent Latency for Status Pages | none | 0 second | Apr 2, 08:58 PDTResolved - This incident has been resolved.Apr 2, 08:34 PDTInvestigating - We're investigating ...read more |
| 2025-03-25 18:00 | Intermittent Latency in Web Application | none | 0 second | Mar 25, 11:00 PDTResolved - This issue has been resolved.Mar 25, 10:51 PDTUpdate - Rootly on-call and ability to ...read more |
| 2025-03-22 01:48 | Degraded Performance Across the Web Platform and Slack | none | 0 second | Mar 21, 18:48 PDTResolved - The issue affecting Web and Slack performance has been resolved. All services are fun...read more |
| 2025-02-27 14:16 | Continued Slack Outage (3rd Party) Impacting Rootly Slack App | none | 0 second | Feb 27, 06:16 PSTResolved - Slack reported this morning issues impacting their app have been resolved. However, h...read more |
| 2025-02-26 20:42 | Slack Outage (3rd Party) Impacting Rootly Slack App | none | 0 second | Feb 26, 12:42 PSTResolved - Error rates have come down significantly. Scattered delays when creating channels. Th...read more |
| 2025-02-11 04:10 | Delayed Workflows | none | 0 second | Feb 10, 20:10 PSTResolved - This incident has been resolved.Feb 10, 19:55 PSTMonitoring - The issue has been reso...read more |
| 2024-11-02 05:52 | Login Issues on Web Platform | none | 0 second | Nov 1, 22:52 PDTResolved - Login issues have been resolved.Nov 1, 22:50 PDTInvestigating - We are investigating...read more |
| 2024-10-30 23:49 | Web Platform and Slack Inaccessible | none | 0 second | Oct 30, 16:49 PDTResolved - Our Web Platform and Slack were inaccessible for roughly 4 minutes before a fix was a...read more |
| 2024-09-25 14:25 | Incident Creation from Slack Unavailable (Web Platform + On-Call Not Impacted) | none | 0 second | Sep 25, 07:25 PDTResolved - This incident has been resolved.Sep 25, 07:24 PDTUpdate - We are continuing to invest...read more |
| 2024-08-01 16:28 | Delayed Workflow Runs | none | 0 second | Aug 1, 09:28 PDTResolved - Mainly affecting customers who are actively trialling Rootly, we've made an upgrade t...read more |
| 2024-08-01 12:16 | Delayed Workflow Runs | minor | 10 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-28 21:56 | Partial Outage Across Web Platform and Slack | none | 0 second | Jun 28, 14:56 PDTResolved - The incident has been resolved. Thank you for your patience.Jun 28, 14:52 PDTInvestig...read more |
| 2024-04-29 23:28 | Delayed Sending of Emails | none | 0 second | Apr 29, 16:28 PDTResolved - This incident has been resolved and was due to an upstream 3rd party issue via SendGr...read more |
| 2024-04-10 08:50 | Degraded Performance Across the Web Platform and Slack | none | 0 second | Apr 10, 01:50 PDTResolved - This incident has been resolved.Apr 10, 00:30 PDTMonitoring - A fix has been implemen...read more |
| 2024-04-10 02:22 | Degraded Performance Across the Web Platform and Slack | none | 0 second | Apr 9, 19:22 PDTResolved - This incident has been resolved.Apr 9, 19:11 PDTUpdate - We are continuing to invest...read more |
| 2024-04-04 09:01 | Rootly.com is not loading | none | 0 second | Apr 4, 02:01 PDTResolved - This incident has been resolved.Apr 4, 02:01 PDTResolved - This incident has been resolved. |
| 2024-04-01 15:19 | Intermittent Failures with User Sign In and Incident Creation | none | 0 second | Apr 1, 08:19 PDTResolved - This incident has been resolved. RCA will follow and be sent to customers.Apr 1, 08:...read more |
| 2024-01-28 12:00 | [Scheduled] Enhancing Reliability Part 2: Scheduled Maintenance for Rootly on Sunday, January 28th, ... | maintenance | 28 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-01-23 09:28 | Incident timeline loading slower than normal | minor | 52 mins | This issue has been resolved.This issue has been resolved. |
| 2024-01-21 12:00 | [Scheduled] Enhancing Reliability Part 1: Scheduled Maintenance for Rootly on Sunday, January 21st, ... | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-01-09 12:33 | Incident Slack channel creation impact | none | 6 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-09 12:19 | Outage impacting Rootly Slack App | none | 5 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-19 06:15 | Workflow runs are delayed | none | 17 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-09 16:40 | Workflow runs are delayed | none | 13 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-30 13:13 | Delays on Slack and Web Platform | none | 22 mins | Looks like everything is working as normal, including incident creation in Slack. We had an upstream hiccup cause...read more |
| 2023-08-25 12:53 | Incident search on Web Platform missing results | minor | 32 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-27 02:00 | Slack Outage (3rd Party) Impacting Rootly Slack App | major | 1 hr, 5 mins | Slack has restored full functionality to their services and has resolved their incident. Rootly's services are fu...read more |
| 2023-06-15 00:30 | Partial Outage on Slack Impacting Rootly Users | minor | 4 hrs, 41 mins | Slack has resolved their incident affecting channel creation and general access. Workflows, channels, and Slack a...read more |
| 2023-06-13 13:36 | Creation of Slack Channels is Failing | minor | 35 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-23 09:37 | Small percentage of users seeing channel loading and adding user errors in Slack due to Slack relate... | minor | 21 mins | This incident has been resolved as Slack has pushed a fix. See details: https://status.slack.com/2023-05/f1df0cac...read more |
| 2023-05-19 08:26 | Users experiencing login issue using SSO authentication | none | 0 second | Some users experienced issues logging into Rootly.com via SSO between May 19, 2023 12:00 PM UTC to May 19, 2023 3...read more |
| 2023-04-17 13:57 | Incident Creation Dialog on Slack Timing Out | minor | 23 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-11 11:05 | Atlassian (Jira + Confluence) and Zoom Integration Failing to Load | minor | 1 hr, 5 mins | This incident has been resolved. Customers specifically impacted (<2%) will be contacted by their CSM directly...read more |
| 2023-03-08 21:39 | Delayed Incident Creation on Slack and Workflow Queues | minor | 13 mins | This incident has been resolved.This incident has been resolved. |
| 2023-02-15 17:36 | Slack Incident Creation Errors | minor | 27 mins | This incident has been resolved.This incident has been resolved. |
| 2022-12-12 07:17 | Users reporting not being able to create incidents | none | 2 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-30 14:58 | Upstream Cloud Provider Issues | minor | 17 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-28 09:06 | Latency in Workflow Workers | minor | 24 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-09 15:09 | [Slack] Some users reporting not able to create incidents | none | 39 mins | This incident has been resolved.This incident has been resolved. |
| 2022-10-31 14:00 | [Web + Slack ] Some users reporting not able to create incidents | none | 1 hr, 56 mins | This incident has been resolved.This incident has been resolved. |