Current Status: SCORM Cloud is UP
We checked the official SCORM Cloud status page for updates 1 min, 27 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-02-18 20:15 | Reportage - Interaction Reports Slow Response Times | none | 0 second | Feb 18, 20:15 UTCResolved - The database has been fully upgraded and we expect no more issues related to this ori...read more |
| 2024-08-27 15:40 | Slow Response Time | none | 0 second | Aug 27, 15:40 UTCResolved - This incident has been resolved.Aug 27, 15:23 UTCMonitoring - A fix has been implemen...read more |
| 2024-08-26 14:43 | Slow Response Time | none | 0 second | Aug 26, 14:43 UTCResolved - This incident has been resolved.Aug 26, 14:34 UTCMonitoring - A fix has been implemen...read more |
| 2024-08-05 13:55 | Slow Response Time | none | 0 second | Aug 5, 13:55 UTCResolved - This incident has been resolved.Aug 5, 13:48 UTCMonitoring - A fix has been implemen...read more |
| 2024-07-29 20:41 | Elevated Errors | none | 0 second | Jul 29, 20:41 UTCResolved - Request times and service health have returned to normal and are holding strong. We a...read more |
| 2024-01-28 02:00 | Scheduled Database Maintenance | none | 0 second | Jan 28, 02:00 UTCCompleted - The scheduled maintenance has been completed.Jan 28, 01:00 UTCIn progress - Schedule...read more |
| 2024-01-19 16:57 | Elevated Errors | none | 0 second | Jan 19, 16:57 UTCResolved - This incident has been resolved.Jan 19, 16:41 UTCMonitoring - Service has been stabil...read more |
| 2023-12-18 21:02 | Registration Postback Service Interruption | none | 0 second | Dec 18, 21:02 UTCResolved - This incident has been resolved.Dec 18, 15:06 UTCMonitoring - A fix has been implemen...read more |
| 2023-09-29 03:11 | Elevated Errors with Registration Creation | none | 0 second | Sep 29, 03:11 UTCResolved - This incident has been resolved.Sep 28, 22:43 UTCMonitoring - We have seen a signific...read more |
| 2023-07-24 22:58 | Slow Response Time | none | 0 second | Jul 24, 22:58 UTCResolved - This incident has been resolved.Jul 24, 17:27 UTCMonitoring - A fix has been implemen...read more |
| 2023-07-20 15:25 | Slow Response Time | none | 0 second | Jul 20, 15:25 UTCResolved - This incident has been resolved.Jul 20, 15:02 UTCMonitoring - A fix has been implemen...read more |
| 2023-07-11 15:49 | Slow Response Time | none | 0 second | Jul 11, 15:49 UTCResolved - This incident has been resolved.Jul 11, 14:55 UTCMonitoring - A fix has been implemen...read more |
| 2023-07-11 00:47 | Account and Billing service outage | none | 0 second | Jul 11, 00:47 UTCResolved - This incident has been resolved.Jul 10, 19:04 UTCMonitoring - Operations with the thi...read more |
| 2023-04-24 19:14 | Elevated Errors | none | 0 second | Apr 24, 19:14 UTCResolved - This incident has been resolved.Apr 24, 19:00 UTCMonitoring - A fix has been implemen...read more |
| 2023-03-17 16:01 | Elevated Errors | none | 0 second | Mar 17, 16:01 UTCResolved - This incident has been resolved.Mar 17, 15:52 UTCMonitoring - A fix has been implemen...read more |
| 2023-03-10 11:00 | Some Launch Requests Unfulfilled | none | 0 second | Mar 10, 11:00 UTCResolved - SCORM Cloud experienced an issue causing a portion of launch requests to go unfulfill...read more |
| 2023-02-08 16:19 | Elevated Errors with More Tokens | none | 0 second | Feb 8, 16:19 UTCResolved - The issue has been resolved. If you are still receiving an "Invalid more token" error...read more |
| 2023-01-22 01:08 | Scheduled Database Maintenance | none | 0 second | Jan 22, 01:08 UTCCompleted - The scheduled maintenance has been completed.Jan 22, 01:04 UTCVerifying - Verificati...read more |
| 2022-11-23 15:07 | Elevated Errors | none | 0 second | Nov 23, 15:07 UTCResolved - This incident has been resolved, database activity remained nominal for the duration ...read more |
| 2022-07-20 16:19 | Elevated Errors | none | 0 second | Jul 20, 16:19 UTCResolved - This incident has been resolved. We will continue to monitor the health of the system...read more |
| 2022-06-24 15:34 | Elevated Errors on Course Imports | none | 0 second | Jun 24, 15:34 UTCResolved - This incident has been resolved.Jun 24, 14:54 UTCMonitoring - A fix has been implemen...read more |
| 2022-04-25 05:54 | Elevated Errors | none | 0 second | Apr 25, 05:54 UTCResolved - We have identified expired SSL certificates on part of our backend infrastructure tha...read more |
| 2022-03-20 21:45 | Elevated Error Rate | none | 0 second | Mar 20, 21:45 UTCResolved - A scheduled database migration event encountered an error which left some tables with...read more |
| 2022-01-13 18:08 | Slow Response Time | none | 0 second | Jan 13, 18:08 UTCResolved - This incident has been resolved.Jan 13, 17:06 UTCMonitoring - A fix has been implemen...read more |
| 2022-01-06 17:36 | Slow Response Time | none | 0 second | Jan 6, 17:36 UTCResolved - This incident has been resolved.Jan 6, 17:23 UTCMonitoring - A fix has been implemen...read more |
| 2021-09-15 14:30 | Slow Response Times | critical | 2 hrs, 49 mins | This incident has been resolved.This incident has been resolved. |
| 2021-04-25 16:45 | Service Interruption | none | 43 mins | This incident has been resolved. We will publish a post-mortem on our status page soon with more information. We ...read more |
| 2021-04-13 04:01 | [Scheduled] Database Maintenance | maintenance | 4 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-01-21 02:54 | Elevated Latency with Registration Postback Service | none | 5 hrs, 57 mins | Postback message processing has returned to normal.Postback message processing has returned to normal. |
| 2020-10-30 21:38 | Slow Response Time | minor | 1 hr, 24 mins | We determined that the increased latency of responses was due to a defective memcache server. Recycling the defec...read more |
| 2020-10-12 19:26 | Registration Postbacks not sending to customer integrations | minor | 4 hrs, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2020-06-09 14:57 | Elevated Request Latency | major | 3 hrs, 17 mins | A fix for this incident has been deployed. We will attach a postmortem with more information to our status page l...read more |
| 2020-05-29 16:29 | Elevated Errors | critical | 2 hrs, 39 mins | This incident has been resolved. We will share further details as a postmortem attached to this incident soon.This incident has been resolved. We will share further details as a postmortem attached to this incident soon. |
| 2020-05-01 15:49 | Service Interruption | critical | 1 hr, 19 mins | This incident has been resolved. A specific update to a database table was identified as the source of the proble...read more |
| 2020-03-13 11:21 | Service Interruption | critical | 29 mins | This incident has been resolved. We will write a postmortem with more information soon and post it on our status ...read more |
| 2020-03-04 20:53 | TLS Certificate Error | major | 11 mins | This issue has been resolved. A regression in our infrastructure code caused the deployment of an expired certifi...read more |
| 2019-11-15 18:29 | Dispatch: Inconsistent postback of results to 3rd party LMS | minor | 11 hrs, 22 mins | We have deployed a fix and dispatch packages should once once again handling results post backs to all destinatio...read more |
| 2019-10-11 16:18 | Slow Response Time | major | 4 hrs, 16 mins | Performance for SCORM Cloud has stabilized. While we have not yet implemented a long term solution for this probl...read more |
| 2019-10-11 14:09 | Slow Response Times | major | 1 hr, 1 min | This incident is now resolved. We identified a suboptimal operation that was used in an influx of requests today ...read more |
| 2019-09-16 16:01 | Slow Response Time | minor | 2 hrs, 1 min | We are still investigating the root cause of the performance issues. In the interim we have taken steps to manual...read more |
| 2019-05-03 16:06 | Slow Response Time and Request Timeouts | minor | 9 mins | We have identified a suboptimal database query that resulted in excessive database load. We will continue to moni...read more |
| 2019-04-29 17:27 | Elevated Course Error Rates | minor | 18 mins | Amazon S3 has resolved this incident. We'll continue to monitor for any unexpected changes.Amazon S3 has resolved this incident. We'll continue to monitor for any unexpected changes. |
| 2019-03-21 16:40 | Postback Processing Delayed | minor | 7 mins | This incident has been resolved.This incident has been resolved. |
| 2019-01-16 15:44 | Statement Forwarding Outage | major | 12 hrs, 15 mins | This issue has been resolved. In the coming days we will add additional monitoring and updates to improve the res...read more |
| 2018-12-18 16:30 | Slow Response Time | major | 1 hr, 1 min | We have identified a source of high xAPI traffic, and enabled global xAPI rate limiting. Enabling rate limiting h...read more |
| 2018-12-16 19:22 | Slow Response Time | minor | 52 mins | We are still investigating a permanent fix for the source of the delays, and will continue to closely monitor per...read more |
| 2018-11-14 18:47 | Service Disruption | critical | 2 hrs, 15 mins | We have identified a source of an unusually large number of requests which resulted in excessive database I/O wai...read more |
| 2018-10-22 15:21 | Service Degradation | major | 5 hrs, 26 mins | This incident has been resolved.This incident has been resolved. |
| 2018-08-01 16:29 | Service Disruption | major | 2 hrs, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2018-07-10 18:22 | Increased Response Times | minor | 5 hrs, 24 mins | This incident has been resolved.This incident has been resolved. |