Current Status: SMX Cybersecure Email is UP
We checked the official SMX Cybersecure Email status page for updates 31 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-02-18 20:00 | [Scheduled] Routine maintenance of portal backend servers | maintenance | 10 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-29 09:00 | Routine maintenance of portal backend servers | none | 0 second | Nov 29, 22:00 NZDTCompleted - The scheduled maintenance has been completed.Nov 29, 20:00 NZDTIn progress - Schedu...read more |
| 2024-09-04 22:33 | SMX admin portal not displaying inbound or outbound mail logs | none | 0 second | Sep 5, 10:33 NZSTResolved - This incident is now resolvedSep 5, 10:18 NZSTMonitoring - We have restarted some s...read more |
| 2024-08-13 04:00 | Increase in False Positive emails | none | 0 second | Aug 13, 16:00 NZSTResolved - Today there has been an increase in False Positive emails due an update pushed by on...read more |
| 2024-08-01 02:24 | Office 365 Delivery Issues | none | 0 second | Aug 1, 14:24 NZSTResolved - This issue has now been resolved.Aug 1, 10:45 NZSTIdentified - We are aware of an i...read more |
| 2024-07-19 06:00 | Crowdstrike issues | none | 0 second | Jul 19, 18:00 NZSTResolved - SMX does not use Crowdstrike within our security solutions so are not impacted by ye...read more |
| 2024-06-27 04:22 | Emails queuing for Office 365 customers | none | 0 second | Jun 27, 16:22 NZSTResolved - This issue has now been resolved, if there are any emails which are queued they shou...read more |
| 2024-05-31 04:47 | DKIM email rejections | none | 0 second | May 31, 16:47 NZSTResolved - This incident has now been resolved.May 30, 19:36 NZSTMonitoring - The fix for this ...read more |
| 2024-04-08 10:00 | Routine maintenance of portal backend servers | none | 0 second | Apr 8, 22:00 NZSTCompleted - The scheduled maintenance has been completed.Apr 8, 20:00 NZSTIn progress - Schedu...read more |
| 2024-04-08 09:30 | SMX Email Admin Portal Deployment | none | 0 second | Apr 8, 21:30 NZSTCompleted - The scheduled maintenance has been completed.Apr 8, 21:00 NZSTIn progress - Schedu...read more |
| 2024-03-27 23:11 | External DNS resoution issues | none | 0 second | Mar 28, 12:11 NZDTResolved - This issue has been resolved.Mar 25, 10:46 NZDTMonitoring - A work around is in plac...read more |
| 2024-02-21 07:00 | SMX3 planned outage | none | 0 second | Feb 21, 20:00 NZDTCompleted - The scheduled maintenance has been completed.Feb 21, 19:00 NZDTIn progress - Schedu...read more |
| 2024-02-08 12:00 | SMX Network Maintenance | none | 0 second | Feb 9, 01:00 NZDTCompleted - The scheduled maintenance has been completed.Feb 8, 21:00 NZDTIn progress - Schedu...read more |
| 2024-02-02 02:41 | Secure Email Gateway Failover Testing | none | 0 second | Feb 2, 15:41 NZDTCompleted - The scheduled maintenance has been completed.Jan 15, 09:01 NZDTIn progress - Schedu...read more |
| 2023-12-05 05:45 | Planned Maintenance for SMX3 | none | 0 second | Dec 5, 18:45 NZDTCompleted - The scheduled maintenance has been completed.Dec 5, 17:45 NZDTIn progress - Schedu...read more |
| 2023-11-15 18:00 | Duplicate SMX Reports | none | 0 second | Nov 16, 07:00 NZDTResolved - Two instances of the SMX subscription engine were running causing duplicate reports ...read more |
| 2023-11-13 19:07 | Routine maintenance of portal backend servers - SMXEMAIL NZ/AU | none | 0 second | Nov 14, 08:07 NZDTCompleted - The scheduled maintenance has been completed.Nov 13, 21:00 NZDTIn progress - Schedu...read more |
| 2023-09-29 03:46 | Issues sending to NZ domains | none | 0 second | Sep 29, 16:46 NZDTResolved - This issue has now been resolved. If any rejected emails are sent again now they sho...read more |
| 2023-09-18 01:10 | Sending to Australian domain names | none | 0 second | Sep 18, 13:10 NZSTResolved - This issue has now been resolved , if any rejected emails are sent again they should...read more |
| 2023-09-06 20:57 | DMARC failures | none | 0 second | Sep 7, 08:57 NZSTResolved - This is incident has been resolved.Sep 6, 11:48 NZSTIdentified - An issue has been ...read more |
| 2023-08-31 10:01 | Mail Configuration Database Maintenance | none | 0 second | Aug 31, 22:01 NZSTCompleted - The scheduled maintenance has been completed.Aug 31, 16:02 NZSTIn progress - Schedu...read more |
| 2023-08-30 19:56 | Mail Configuration Database Maintenance | none | 0 second | Aug 31, 07:56 NZSTCompleted - The scheduled maintenance has been completed.Aug 30, 16:00 NZSTIn progress - Schedu...read more |
| 2023-08-30 10:00 | Update to SMX Docments website | none | 0 second | Aug 30, 22:00 NZSTCompleted - The scheduled maintenance has been completed.Aug 30, 21:00 NZSTIn progress - Schedu...read more |
| 2023-08-09 03:46 | Upgrade to our Mail Servers | none | 0 second | Aug 9, 15:46 NZSTCompleted - This change has been completed now.Aug 8, 13:00 NZSTIn progress - Scheduled mainte...read more |
| 2023-07-27 22:48 | SMX Portal mail search and reports delivery | none | 0 second | Jul 28, 10:48 NZSTResolved - This issue has been resolved now. Thank you for your patience and we apologise for a...read more |
| 2023-07-25 20:00 | [Scheduled] Minor Upgrade to SMX Email Admin User Interface | maintenance | 20 hrs, 39 mins | This change has been completed now.This change has been completed now. |
| 2023-07-24 14:23 | Outbound emails queuing | major | 1 hr, 27 mins | This issue has been resolved, we apologise for any inconvenience caused and thank you for your patience.This issue has been resolved, we apologise for any inconvenience caused and thank you for your patience. |
| 2023-06-23 08:07 | SMX reports and email logs | minor | 3 hrs, 31 mins | This issue has been resolved now. Thank you for your patience.This issue has been resolved now. Thank you for your patience. |
| 2023-05-30 16:02 | QSR Self Release portal | minor | 24 hrs, 2 mins | This issue has now been resolved. SMX apolgises for any inconvenience caused and thank you for your patience whil...read more |
| 2023-05-30 13:38 | Issue sending out to *.nz domains. | none | 19 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-09 21:00 | [Scheduled] SMX Email Admin Portal Deployment | maintenance | 13 hrs, 11 mins | This change has been completed now.This change has been completed now. |
| 2023-04-14 13:05 | [Scheduled] SMX3 Archiving/Quarantine System Update | maintenance | 56 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-03-27 20:00 | [Scheduled] SMX Email Admin Portal Deployment | maintenance | 18 hrs, 58 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-03-23 20:00 | [Scheduled] Mailreport database server maintenance | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-03-23 12:22 | Connection reset errors | minor | 4 hrs, 7 mins | This issue has now been resolved. Thank you for your patience.This issue has now been resolved. Thank you for your patience. |
| 2023-02-22 20:00 | [Scheduled] SMX3 database server upgrade | maintenance | 11 hrs, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-02-13 20:00 | [Scheduled] SMX3 database server upgrade | maintenance | 12 hrs, 14 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-12-19 11:22 | Filtering Service Outage | major | 4 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2022-12-02 21:00 | [Scheduled] SMX3 Portal scheduled update | maintenance | 398 hrs, 19 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-11-09 21:00 | [Scheduled] SMX Portal and database servers maintenance | maintenance | 11 hrs, 5 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-10-26 09:00 | [Scheduled] SMX Filtering Failover Testing | maintenance | 7 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-10-10 21:00 | [Scheduled] SMX Filtering Network Maintenance | maintenance | 1 hr, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-08-31 19:00 | [Scheduled] SMX Portal / Filtering Database Maintenance | maintenance | 4 hrs, 29 mins | The change has been completed.The change has been completed. |
| 2022-08-22 19:00 | [Scheduled] SMX Email Admin Portal Maintenance | maintenance | 3 hrs, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-08-02 19:00 | [Scheduled] SMX Filtering Network Maintenance | maintenance | 4 hrs, 5 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-07-27 19:00 | [Scheduled] SMX Filtering Network Maintenance (Australia) | maintenance | 2 hrs, 16 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-07-21 14:29 | Phoneline Disruption | critical | 1 hr, 25 mins | This issue has now been resolved. Thank you for your patience.This issue has now been resolved. Thank you for your patience. |
| 2022-07-19 19:00 | [Scheduled] SMX Filtering Network Maintenance | maintenance | 5 hrs, 1 min | The scheduled network maintenance has been successfully completed. Any customers experiencing errors or unexpecte...read more |
| 2022-07-18 21:00 | [Scheduled] SMX Filtering Network Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-05-18 21:00 | [Scheduled] Routine Maintenance of SMX Email Admin Portal | maintenance | 15 hrs, 4 mins | The change has been completed.The change has been completed. |