Sailpoint Status

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Current Status: sailpoint is UP

We checked the official sailpoint status page for updates 1 min, 4 seconds ago.

Past sailpoint Incidents

Source: Official sailpoint status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-11-07 17:52 ARM is currently experiencing a service disruption.
none
1 hr, 21 mins

The SailPoint team has mitigated the service disruption with ARM.The SailPoint team has mitigated the service disruption with ARM.

2025-11-04 19:21 CIEM data is currently experiencing a service disruption.
minor
27 hrs, 20 mins

The SailPoint team has mitigated the service disruption with CIEM data collection.The SailPoint team has mitigated the service disruption with CIEM data collection.

2025-11-03 19:21 Workday connector aggregations are currently experiencing issues.
none
0 second

We are continuing to work on a fix for this issue.We are continuing to work on a fix for this issue.

2025-10-29 17:59 ARM analysis is currently experiencing a service disruption.
minor
3 hrs, 41 mins

This incident has been resolved.This incident has been resolved.

2025-10-20 09:46 Identity Security Cloud is fully operational.
none
176 hrs, 51 mins

This incident has been resolved.This incident has been resolved.

2025-10-14 19:34 Search ingestion is currently experiencing a service disruption.
none
305 hrs, 56 mins

This incident has been resolved.This incident has been resolved.

2025-10-14 14:36 FedRamp is currently experiencing a service disruption.
none
57 mins

This incident has been resolved.This incident has been resolved.

2025-10-11 07:00 [Scheduled] Scheduled Maintenance - IAI Data Store Upgrade: us-gov-west-1 (FedRAMP)
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-10-08 17:52 NERM is currently experiencing a service disruption.
critical
3 hrs, 47 mins

This incident has been resolved.This incident has been resolved.

2025-10-03 18:28 Aggregation and Entitlements are currently experiencing a service disruption.
minor
3 hrs, 9 mins

This issue has been resolved.This issue has been resolved.

2025-10-03 02:36 Nerm is currently experiencing a service disruption.
critical
15 mins

This incident has been resolved.This incident has been resolved.

2025-09-26 18:49 Certifications via Workflows is currently experiencing a service disruption.
none
4 mins

This incident has been resolved.This incident has been resolved.

2025-09-25 20:34 ARM WhatIF analysis is currently experiencing a service disruption.
critical
49 mins

This issue has been resolved.This issue has been resolved.

2025-09-24 14:41 Some clients are currently experiencing a service disruption when attempting to log into their tenan...
major
29 mins

This incident has been resolvedThis incident has been resolved

2025-09-18 20:42 Identity Security Cloud customers may be experiencing issues when logging into tenants
critical
1 hr, 4 mins

This issue has been resolved.This issue has been resolved.

2025-09-12 14:31 Identity Security Cloud is experiencing connectivity issues
major
25 mins

The issue is now resolvedThe issue is now resolved

2025-09-10 00:58 Staging environments in all regions experiencing errors after login
none
47 mins

This incident has been resolved.This incident has been resolved.

2025-09-09 01:39 NERM non-SSO collaboration portal is currently experiencing a service disruption
major
34 mins

The SailPoint team has mitigated the service disruption with NERM non-SSO collaboration portal.The SailPoint team has mitigated the service disruption with NERM non-SSO collaboration portal.

2025-09-06 06:27 Workflows is currently experiencing a service disruption.
minor
23 mins

The SailPoint team has mitigated the service disruption with WorkflowsThe SailPoint team has mitigated the service disruption with Workflows

2025-09-03 15:56 Workflows in Staging US EAST 1 are currently experiencing a service disruption.
major
3 hrs, 10 mins

The SailPoint team has mitigated the service disruption with Workflows in staging in US_East-1The SailPoint team has mitigated the service disruption with Workflows in staging in US_East-1

2025-08-05 17:08 Some customers may be seeing performance degradation in IdentityNow
major
12 mins

The SailPoint team has mitigated the service disruption with IdentityNow.The SailPoint team has mitigated the service disruption with IdentityNow.

2025-07-16 17:49 Bulk Attribute synch is currently experiencing a service disruption.
minor
8 hrs, 25 mins

This incident has been resolved.This incident has been resolved.

2025-06-10 22:54 IdentityNow - Entitlement Aggregations experiencing an issue.
major
9 mins

This incident has been resolved.This incident has been resolved.

2025-05-08 09:10 Identity Now is experiencing a service disruption for customers authenticating with SAML SSO
major
1 hr, 21 mins

The SailPoint team has mitigated the service disruption.The SailPoint team has mitigated the service disruption.

2025-05-05 16:38 AIC Failures
critical
2 hrs, 45 mins

This incident has been resolved.This incident has been resolved.

2025-04-17 21:14 Identity History Presentation Lag
none
14 hrs, 54 mins

The SailPoint team has mitigated the issue.The SailPoint team has mitigated the issue.

2025-04-16 21:27 NERM Authentication issues
major
15 mins

Issue has been resolved. NERM is working as normal now.Issue has been resolved. NERM is working as normal now.

2025-03-26 22:57 SaaS connector operations performance degraded
minor
57 mins

This incident has been resolved.This incident has been resolved.

2025-03-20 21:16 NERM is currently experiencing a service disruption.
critical
6 mins

This incident has been resolved.This incident has been resolved.

2025-03-07 14:10 Intermittent 503 Service Temporarily Unavailable errors
major
1 hr, 55 mins

The service disruption impacting IdentityNow has been MitigatedThe service disruption impacting IdentityNow has been Mitigated

2025-02-20 09:58 Email notifications is currently experiencing a service disruption.
minor
5 hrs, 25 mins

This incident has been resolved.This incident has been resolved.

2025-02-20 08:47 IDN is currently experiencing a service disruption.
major
6 hrs, 36 mins

This incident has been resolved.This incident has been resolved.

2025-02-07 02:28 NERM is currently experiencing a service disruption.
critical
3 hrs, 45 mins

This incident has been resolved.This incident has been resolved.

2025-02-02 16:25 ARM - New reports are offline
none
0 second

Feb 2, 16:25 UTCResolved - The issue has been fixed and all ARM reporting services are working as normal.Feb 1,...

2025-01-30 21:21 NERM is currently experiencing a service disruption.
critical
28 mins

This incident has been resolved.This incident has been resolved.

2025-01-27 20:04 ARM Reporting Services degraded
minor
1 hr, 4 mins

The issue has been fixed and ARM reporting services are working as normal.The issue has been fixed and ARM reporting services are working as normal.

2025-01-21 23:22 ARM services relying on email notifications is currently experiencing a service disruption
major
14 hrs, 17 mins

The service disruption impacting ARM has been mitigatedThe service disruption impacting ARM has been mitigated

2025-01-14 19:33 IdentityNow is currently experiencing a service disruption.
minor
1 hr, 40 mins

The issue has been resolved and all systems are working as normal.The issue has been resolved and all systems are working as normal.

2025-01-09 22:09 ARM jobs are not running
major
5 hrs, 4 mins

The issue has been resolved. All pending jobs were executed successfully.The issue has been resolved. All pending jobs were executed successfully.

2024-12-23 10:12 Atlassian Connector
minor
12 hrs, 28 mins

This incident has been resolved.This incident has been resolved.

2024-12-18 19:03 SAAS Framework Connectivity is currently experiencing a service disruption.
major
1 hr, 42 mins

This incident has been resolved.This incident has been resolved.

2024-12-05 15:34 ARMS is currently experiencing a service disruption
minor
41 mins

This incident has been resolved.This incident has been resolved.

2024-11-25 18:14 ARMS is currently experiencing a service disruption.
critical
4 hrs, 46 mins

This incident has been resolved.This incident has been resolved.

2024-11-25 13:31 Event pages are currently experiencing a service disruption.
minor
27 mins

This incident has been resolved.This incident has been resolved.

2024-11-08 14:20 NERM Collaboration Portals is currently experiencing a service disruption.
major
56 mins

This incident has been resolved.This incident has been resolved.

2024-11-03 03:42 Entitlement Aggregations experiencing a service degradation
none
0 second

The service disruption impacting entitlement aggregations has been Mitigated however, some customers may still se...

2024-10-30 23:15 Scheduled aggregation functionality is currently experiencing a service degradation.
minor
1 hr, 50 mins

This incident has been resolved. Customers should no longer be seeing issues at this time. If there are pending...

2024-10-16 15:06 Entitlements and Approvals Removed from Access Profiles
major
5 hrs, 39 mins

The service disruption impacting Access Profiles and entitlements has been Mitigated. No new impacts will be real...

2024-10-14 21:49 IdentityNow is currently experiencing a service disruption that is not allowing customers to access ...
major
21 mins

This incident has been resolved.This incident has been resolved.

2024-10-09 09:34 Access Reviews not loading
major
2 hrs, 58 mins

This incident has been resolved.This incident has been resolved.