Current Status: Samanage is UP
We checked the official Samanage status page for updates 5 mins, 29 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-07-20 04:00 | Asset Software Normalization Across All Data Centers | none | 0 second | THIS IS A SCHEDULED EVENT Jul 20, 00:00 EDT - Jul 30, 00:00 EDTJul 9, 08:28 EDTScheduled - We are go...read more |
| 2025-07-13 04:00 | Scheduled Maintenance Notification | none | 0 second | THIS IS A SCHEDULED EVENT Jul 13, 00:00 - 00:30 EDTJul 9, 12:44 EDTScheduled - Please be advised that on Sunday,...read more |
| 2025-07-06 07:00 | [Scheduled] Microsoft Teams and Slack Update on EU and AU Data Centers | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-12 14:31 | Issues with Process Integrations | minor | 6 hrs, 3 mins | The issues affecting Process Integrations have been resolved. If you continue to experience any problems or need ...read more |
| 2025-06-02 14:52 | Problems with the Service Desk Virtual Agent | minor | 6 hrs, 54 mins | The issues affecting the SolarWinds Service Desk Virtual Agent have been fully resolved. If you continue to exper...read more |
| 2025-05-26 11:20 | APAC DC – Emails Not Generating New Incidents | major | 17 hrs, 59 mins | Creating incident via email in AU Site is now resolved. Please contact us at technicalsupport@solarwinds.com if y...read more |
| 2025-05-03 06:42 | US Data Center: Disruption in Service Catalog Workflows Using Process Integrations | minor | 51 hrs, 54 mins | This issue has been resolved. Please contact us at technicalsupport@solarwinds.com if you need further assistance...read more |
| 2025-04-25 18:01 | US Data Center: Service Desk Email Creation Delays | none | 0 second | Apr 25, 14:01 EDTResolved - This incident has been resolved.Apr 25, 12:48 EDTMonitoring - A fix has been deployed...read more |
| 2025-03-26 15:29 | Multiple and Duplicate Email Notifications | none | 0 second | Mar 26, 11:29 EDTResolved - We have been monitoring the stability of our email services for several days and have...read more |
| 2025-03-24 19:56 | Latency in the SWSD app | none | 0 second | Mar 24, 15:56 EDTResolved - This incident has been resolved.Mar 24, 13:27 EDTMonitoring - A fix has been implemen...read more |
| 2025-03-18 00:01 | US Data Center: Service Desk Email Notification Delays | none | 0 second | Mar 17, 20:01 EDTResolved - This issue has been resolved. Please contact us at technicalsupport@solarwinds.com if...read more |
| 2025-02-26 22:38 | US Data Center - Performance issues with the Service Desk application | none | 0 second | Feb 26, 17:38 ESTResolved - This issue has been resolved. Please contact us at technicalsupport@solarwinds.com if...read more |
| 2025-02-10 21:30 | Issue with creating Incidents via Email | none | 0 second | Feb 10, 16:30 ESTResolved - This incident has been resolved.Feb 10, 12:27 ESTMonitoring - Inbound emails are now ...read more |
| 2025-02-10 14:55 | Dependent Fields on Change Requests aren't working as expected | none | 0 second | Feb 10, 09:55 ESTResolved - This issue has been resolved. Please contact us at technicalsupport@solarwinds.com if...read more |
| 2025-01-19 09:00 | Database Updates for All Data Centers | none | 0 second | Jan 19, 04:00 ESTCompleted - The scheduled maintenance has been completed.Jan 19, 03:00 ESTIn progress - Schedule...read more |
| 2024-12-26 16:11 | US Data Center - Latency in the SWSD app | none | 0 second | Dec 26, 11:11 ESTResolved - This issue has been resolved. Please contact us at technicalsupport@solarwinds.com if...read more |
| 2024-12-24 15:36 | US Data Center - Latency in the SWSD app | none | 0 second | Dec 24, 10:36 ESTResolved - This issue has been resolved. Please contact us at technicalsupport@solarwinds.com if...read more |
| 2024-12-18 21:40 | US Data Center - Delays in Incident and Comment Creation via Email | none | 0 second | Dec 18, 16:40 ESTResolved - This issue has been resolved. Please contact us at technicalsupport@solarwinds.com if...read more |
| 2024-11-11 02:33 | Portal users are getting an "Unauthorized" error when creating incidents using Microsoft Edge | none | 0 second | Nov 10, 21:33 ESTResolved - This issue has been resolved. Please reach out to technicalsupport@solarwinds.com if ...read more |
| 2024-10-16 12:32 | Large API Requests Fail with 500 Error - All Data Centers | none | 0 second | Oct 16, 08:32 EDTResolved - The team identified and resolved the issue that was causing APIs that took over 30 se...read more |
| 2024-10-14 21:59 | Process integrations currently not working and showing an "Unauthorized" error. | none | 0 second | Oct 14, 17:59 EDTResolved - This issue has been resolved. If you need further assistance, please contact us at te...read more |
| 2024-10-13 07:00 | United States Datacenter - Database Maintenance to Support Upcoming Feature | none | 0 second | Oct 13, 03:00 EDTCompleted - The scheduled maintenance has been completed.Oct 13, 02:00 EDTIn progress - Schedule...read more |
| 2024-09-29 07:00 | Australia Datacenter - Database Maintenance to Support Upcoming Feature | none | 0 second | Sep 29, 03:00 EDTCompleted - The scheduled maintenance has been completed.Sep 29, 02:00 EDTIn progress - Schedule...read more |
| 2024-09-26 21:13 | US Data Center - Delays in Email Notifications | none | 0 second | Sep 26, 17:13 EDTResolved - This issue has been resolved. Email notifications from the Service Desk are now being...read more |
| 2024-09-09 09:30 | US Data Center Email Notifications are not being sent out | none | 0 second | Sep 9, 05:30 EDTResolved - Service Desk email notifications are now being delivered as expected. Email notificat...read more |
| 2024-08-13 12:12 | Emails missing the service request inputs | minor | 5 hrs, 52 mins | This issue has been resolved. Please contact us at technicalsupport@solarwinds.com if you need further assistance...read more |
| 2024-08-12 17:08 | US Data Center: Email notifications not being sent out | major | 1 hr, 44 mins | This issue has been resolved. Please contact us at technicalsupport@solarwinds.com if you need further assistance...read more |
| 2024-08-12 10:53 | Unable to change Incidents State to Closed | minor | 3 hrs, 36 mins | This issue has been resolved. Please contact us at technicalsupport@solarwinds.com if you need further assistance...read more |
| 2024-08-11 03:00 | [Scheduled] Scheduled Maintenance Notification | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-10 16:08 | Sentiment analysis not returning results | major | 136 hrs, 35 mins | The Sentiment Analysis engine depends on multiple services. Some of those services became unavailable and had to ...read more |
| 2024-07-09 16:10 | Service Desk Notifications sent via sendgrid.net | minor | 0 second | After whitelisting sendgrid.net or applying for sender authentication, we are no longer seeing issues. If you exp...read more |
| 2024-07-03 14:23 | Tasks and approvals getting auto completed/approved or declined | minor | 359 hrs, 32 mins | After monitoring the system with our email vendor over the last week we can confirm this issue is resolved.After monitoring the system with our email vendor over the last week we can confirm this issue is resolved. |
| 2024-06-02 00:00 | [Scheduled] US Datacenter Database Investigation - Brief Downtime and Slowdowns | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-05-28 12:58 | US Data Center - 503 Service Temporarily Unavailable | major | 24 hrs, 2 mins | After monitoring the system for several hours, we see that all functions operate at normal speeds. We will mark t...read more |
| 2024-05-22 09:18 | Scheduled Reports and Scheduled Service Catalog items are being sent multiple times. | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-05-16 05:06 | Application Slow Performance EU DC | minor | 1 hr, 39 mins | After monitoring the system, we see Service Desk application operates at normal speeds and will mark this inciden...read more |
| 2024-04-07 03:00 | [Scheduled] Database Update on All Datacenters | maintenance | 1 hr, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-22 08:10 | Service Desk Application Slowness | major | 3 hrs, 21 mins | After monitoring the system for a few hours, we see that all functions operate at normal speeds and will mark thi...read more |
| 2024-03-05 14:59 | Asset Discovery Update Times Delayed [US Datacenter] | minor | 138 hrs, 56 mins | Discovery Agents and Scanners are now back to normal operation for updating information in SWSD.Discovery Agents and Scanners are now back to normal operation for updating information in SWSD. |
| 2024-02-11 03:00 | [Scheduled] Database Upgrade for United States (US) Datacenter | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-02-08 15:09 | US Datacenter: Emails are not generating new incidents | minor | 52 mins | We are now seeing emails flow into the platform with no issues and creating incidents.We are now seeing emails flow into the platform with no issues and creating incidents. |
| 2024-01-30 11:42 | US Datacenter: Delayed/slow load times of all pages | minor | 4 hrs, 27 mins | After monitoring the system for a few hours, we see that all functions operate at normal speeds and will mark thi...read more |
| 2024-01-29 11:28 | US Datacenter: Delayed/slow load times of all pages | minor | 5 hrs, 49 mins | After monitoring the system for a few hours, we see that all functions are operating at normal speeds and will be...read more |
| 2024-01-16 15:02 | US Datacenter: Unable to Edit Service Catalogs | minor | 3 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-08 12:18 | US Datacenter: Delayed/slow load times of all pages | minor | 3 hrs, 13 mins | After monitoring the system, for one hour, we see that all functions are operating at normal speeds and will be m...read more |
| 2024-01-07 03:00 | [Scheduled] Database Upgrade for European (EU) Datacenter | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-12-15 10:26 | US Datacenter: Delayed/slow load times of all pages | minor | 2 hrs, 1 min | After monitoring the system, for one hour, we see that all functions are operating at normal speeds and will be m...read more |
| 2023-12-05 16:47 | Delayed index load times | minor | 1 hr, 10 mins | The platform is stable and all load times are normal. We will be putting together a RCA which will be available u...read more |
| 2023-12-04 11:12 | US Datacenter: Delayed/slow load times of all pages | minor | 5 hrs, 43 mins | After monitoring, the platform is stable and running with no delays.After monitoring, the platform is stable and running with no delays. |
| 2023-12-03 03:00 | [Scheduled] Database upgrade for Australia Datacenter | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |