Scale AI Status

Is Scale AI down?

Current Status: Scale AI is UP

We checked the official Scale AI status page for updates 1 min, 22 seconds ago.

Past Scale AI Incidents

Source: Official Scale AI status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-01-06 22:11 Degraded performance
none
0 second

Jan 6, 22:11 UTCResolved - This incident has been resolved.Jan 6, 19:40 UTCUpdate - We are continuing to invest...

2024-04-26 20:01 Site Outage
none
0 second

Apr 26, 20:01 UTCResolved - This incident has been resolved.Apr 26, 19:24 UTCInvestigating - We are currently inv...

2024-03-19 13:22 Nucleus Degraded Performance
none
0 second

Mar 19, 13:22 UTCResolved - This incident has been resolved.Mar 19, 12:37 UTCMonitoring - A fix has been implemen...

2024-01-16 02:13 Cloudflare Outage
none
0 second

Jan 16, 02:13 UTCResolved - This incident has been resolved.Jan 15, 19:55 UTCUpdate - Confirmed that the issue ha...

2023-11-20 20:31 Donovan Web Application Outage
none
0 second

Nov 20, 20:31 UTCResolved - This incident has been resolved.Nov 20, 20:27 UTCMonitoring - A fix has been implemen...

2023-10-23 20:38 Site Outage
none
0 second

Oct 23, 20:38 UTCResolved - This incident has been resolved.Oct 23, 20:25 UTCMonitoring - A fix has been implemen...

2023-09-19 17:50 Elevated Error Rate
none
0 second

Sep 19, 17:50 UTCResolved - This incident has been resolved.Sep 19, 00:52 UTCUpdate - We are continuing to monito...

2023-06-08 02:30 Platform Maintenance
none
0 second

Jun 8, 02:30 UTCCompleted - The scheduled maintenance has been completed.Jun 8, 02:11 UTCUpdate - We are contin...

2023-05-18 17:48 Platform Maintenance
none
0 second

May 18, 17:48 UTCCompleted - The scheduled maintenance has been completed.May 18, 16:50 UTCVerifying - Verificati...

2023-05-17 00:27 Spellbook Application Error
none
0 second

May 17, 00:27 UTCResolved - The Spellbook application is fully back up and operational.May 16, 23:48 UTCUpdate - ...

2023-04-28 17:40 Catalog Forge Platform Unresponsive
none
0 second

Apr 28, 17:40 UTCResolved - This incident has been resolved.Apr 28, 15:59 UTCMonitoring - A fix has been implemen...

2023-03-30 14:30 ML Pod Startup Failures
none
0 second

Mar 30, 14:30 UTCResolved - There was an outage with a service that manages the metadata for models from 7:06am P...

2023-03-11 12:34 Site Outage
none
0 second

Mar 11, 12:34 UTCResolved - This incident has been resolved.Mar 11, 12:20 UTCMonitoring - A fix has been implemen...

2023-03-04 01:41 Elevated latencies
none
0 second

Mar 4, 01:41 UTCResolved - This incident has been resolved.Mar 4, 00:15 UTCMonitoring - A fix has been implemen...

2023-03-03 02:45 Elevated API Error Rates
none
0 second

Mar 3, 02:45 UTCResolved - This incident has been resolved.Mar 3, 01:30 UTCInvestigating - We're experiencing a...

2023-02-15 03:30 Platform Maintenance
none
0 second

Feb 15, 03:30 UTCCompleted - The scheduled maintenance has been completed.Feb 15, 03:00 UTCIn progress - Schedule...

2023-01-27 20:57 Catalog Forge slow or unresponsive
none
0 second

Jan 27, 20:57 UTCResolved - This incident has been resolved.Jan 27, 20:42 UTCMonitoring - A fix has been implemen...

2023-01-12 23:52 Scheduled Maintenance
none
0 second

Jan 12, 23:52 UTCCompleted - The scheduled maintenance has been completed.Jan 12, 23:40 UTCIn progress - Schedule...

2023-01-10 19:01 Platform Maintenance
none
0 second

Jan 10, 19:01 UTCCompleted - The scheduled maintenance has been completed.Jan 10, 18:00 UTCIn progress - Schedule...

2022-12-30 00:32 Degraded Site Performance
none
0 second

Dec 30, 00:32 UTCResolved - This incident has been resolved.Dec 29, 22:36 UTCMonitoring - A fix has been implemen...

2022-12-29 19:00 ML Inference Failures
none
0 second

Dec 29, 19:00 UTCResolved - Networking issue with ML infra.Dec 29, 19:00 UTCResolved - Networking issue with ML infra.

2022-12-13 21:28 Platform Maintenance
none
0 second

Dec 13, 21:28 UTCCompleted - We are postponing the maintenance on the Scale web application originally planned fo...

2022-12-01 12:27 Platform slow or unresponsive
none
0 second

Dec 1, 12:27 UTCResolved - This incident has been resolved.Dec 1, 12:13 UTCUpdate - We are continuing to monito...

2022-11-27 14:09 Platform Slow or Unresponsive
none
0 second

Nov 27, 14:09 UTCResolved - This incident has been resolved.Nov 27, 13:24 UTCInvestigating - We are seeing elevat...

2022-11-23 18:15 Platform slow or unresponsive
none
0 second

Nov 23, 18:15 UTCResolved - Incident has been resolved.Nov 23, 17:06 UTCUpdate - We are continuing to investigate...

2022-11-10 13:38 Degraded performance
minor
5 hrs, 23 mins

This incident has been resolved.This incident has been resolved.

2022-11-05 01:54 Site Outage
critical
3 hrs, 6 mins

This incident has been resolved.This incident has been resolved.

2022-11-01 00:22 Site Outage
critical
1 hr, 28 mins

This incident has been resolved.This incident has been resolved.

2022-10-14 18:00 Error processing signed S3 attachment URLs
none
0 second

A fix has been implemented and we are monitoring the results.A fix has been implemented and we are monitoring the results.

2022-10-13 00:01 ML Infrastructure Latency Issues
critical
4 hrs, 44 mins

This incident has been resolved.This incident has been resolved.

2022-10-10 17:20 Site incident
major
2 hrs, 3 mins

This incident has been resolved.This incident has been resolved.

2022-10-05 14:55 Platform slow or unresponsive
major
1 hr, 15 mins

This incident has been resolved.This incident has been resolved.

2022-09-15 22:24 Platform Slow or Unresponsive
critical
5 mins

Scale AI is now operationalScale AI is now operational

2022-07-21 03:01 [Scheduled] Nucleus Database Maintenance
maintenance
59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-05-21 00:50 Platform Slow or Unresponsive
critical
49 mins

This incident has been resolved.This incident has been resolved.

2022-04-26 01:43 [Scheduled] Platform Maintenance
maintenance
17 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-04-22 02:17 Increased site latency & error rate
critical
1 hr, 23 mins

This incident has been resolved.This incident has been resolved.

2022-04-20 01:00 [Scheduled] Platform Maintainance
maintenance
4 mins

As part of the preparation for this maintenance update and systems upgrade, the planned actions are no longer req...

2022-04-18 17:57 Platform Slow or Unresponsive
critical
1 hr, 23 mins

This incident has been resolved.This incident has been resolved.

2022-04-15 18:20 Platform Slow or Unresponsive
critical
3 hrs, 56 mins

This incident has been resolved.This incident has been resolved.

2022-04-15 01:35 Platform Slow or Unresponsive
critical
1 hr, 25 mins

This incident has been resolved.This incident has been resolved.

2022-04-04 00:55 Platform Slow or Unresponsive
critical
5 hrs, 46 mins

This incident has been resolved.This incident has been resolved.

2022-03-04 22:00 Platform Slow or Unresponsive
major
1 hr, 52 mins

This incident has been resolved.This incident has been resolved.

2022-02-28 19:00 Platform Slow or Unresponsive
critical
3 hrs, 49 mins

This incident has been resolved.This incident has been resolved.

2022-02-22 23:00 [Scheduled] Platform Maintainance
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-02-15 13:23 Platform availability issues
critical
1 hr, 6 mins

This incident has been resolved.This incident has been resolved.

2022-02-11 21:00 Platform availability issues
critical
45 mins

This incident has been resolved.This incident has been resolved.

2022-01-29 00:20 Platform Outage
critical
37 mins

We have identified an issue related to database index performance. We have completed deploying a fix for this iss...

2022-01-08 22:00 [Scheduled] Platform Maintenance
maintenance
29 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2021-12-25 14:09 Elevated error rates & increased latency
major
40 mins

This incident has been resolved.This incident has been resolved.