Current Status: Secureframe is UP
We checked the official Secureframe status page for updates 2 mins, 41 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-02-06 07:41 | Company Tests/Test Library May Show Incomplete Results | minor | 4 hrs, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-24 00:33 | Degraded Web Application | none | 0 second | Jan 23, 16:33 PSTResolved - This incident has been resolved.Jan 23, 15:53 PSTInvestigating - We are currently inv...read more |
| 2024-11-21 04:00 | Datasources Upgrade Maintenance Notice | none | 0 second | Nov 20, 20:00 PSTCompleted - The scheduled maintenance has been completed.Nov 20, 18:00 PSTIn progress - Schedule...read more |
| 2024-10-02 15:52 | Dashboard: Tests and Frameworks showing 0 findings | none | 0 second | Oct 2, 08:52 PDTResolved - This incident has been resolved.Oct 2, 07:13 PDTMonitoring - A fix has been implemen...read more |
| 2024-10-01 18:59 | New integration connections are not showing up in the UI | none | 0 second | Oct 1, 11:59 PDTResolved - This incident has been resolved.Oct 1, 10:43 PDTIdentified - We have had reports of ...read more |
| 2024-08-20 16:25 | Office365: Some user logins and some integration syncs failing | none | 0 second | Aug 20, 09:25 PDTResolved - This incident has been resolved.Aug 20, 09:15 PDTMonitoring - A fix has been implemen...read more |
| 2024-08-07 17:14 | A subset of customers have incorrect tests showing up in Secureframe | none | 0 second | Aug 7, 10:14 PDTResolved - This incident has been resolved.Aug 7, 07:43 PDTMonitoring - A fix has been implemen...read more |
| 2024-08-06 22:02 | Performance Degradation of Test Refreshes | none | 0 second | Aug 6, 15:02 PDTResolved - This incident has been resolved.Aug 6, 14:58 PDTMonitoring - A fix has been implemen...read more |
| 2024-05-24 22:52 | Trust Center pages not fully loading | none | 0 second | May 24, 15:52 PDTResolved - This incident has been resolvedMay 24, 15:45 PDTMonitoring - A fix has been implement...read more |
| 2024-05-14 16:57 | Application intermittently unresponsive | none | 0 second | May 14, 09:57 PDTResolved - This incident has been resolved.May 14, 08:31 PDTMonitoring - A fix has been implemen...read more |
| 2024-05-13 17:09 | Secureframe Web Application in degraded state | none | 0 second | May 13, 10:09 PDTResolved - This incident has been resolved and all services are operating normally.May 13, 07:58...read more |
| 2024-05-06 20:01 | Controls page in degraded state | none | 0 second | May 6, 13:01 PDTResolved - This incident has been resolved.May 6, 12:50 PDTMonitoring - A fix has been implemen...read more |
| 2024-04-22 21:11 | Generative AI Functionality Degraded | none | 0 second | Apr 22, 14:11 PDTResolved - This incident has been resolved with the upstream provider and all systems are operat...read more |
| 2024-04-10 20:05 | UK Agents failing to report | none | 0 second | Apr 10, 13:05 PDTResolved - This incident has been resolved.Apr 10, 13:04 PDTMonitoring - A fix has been implemen...read more |
| 2024-04-05 17:42 | Secureframe Agent unable to connect | none | 0 second | Apr 5, 10:42 PDTResolved - This incident has been resolved. We are working on updating the Secureframe Agent to ...read more |
| 2024-02-27 18:25 | Degraded Service due to backed up jobs | none | 0 second | Feb 27, 10:25 PSTResolved - This incident has been resolved.Feb 27, 09:35 PSTMonitoring - A fix has been implemen...read more |
| 2024-02-19 18:56 | Security Questionnaires Not Responding | none | 0 second | Feb 19, 10:56 PSTResolved - A fix was shipped to our production system to resolve this issue.Feb 19, 09:36 PSTInv...read more |
| 2024-02-06 15:19 | Sign in to Employee Onboarding for a subset of users is not working | none | 0 second | Feb 6, 07:19 PSTResolved - This incident has been resolved.Feb 6, 07:09 PSTInvestigating - We are currently inv...read more |
| 2024-01-29 19:47 | Employee onboarding redirect issues | none | 0 second | Jan 29, 11:47 PSTResolved - This incident has been resolved.Jan 29, 11:43 PSTMonitoring - A fix has been implemen...read more |
| 2023-10-31 20:47 | Intermittent Dashboard Errors | none | 0 second | Oct 31, 13:47 PDTResolved - We have completed monitoring.Oct 31, 10:40 PDTMonitoring - A fix has been implemented...read more |
| 2023-10-30 15:29 | Intermittent slowness | none | 0 second | Oct 30, 08:29 PDTResolved - We are back to normal operation.Oct 30, 08:22 PDTMonitoring - A fix has been implemen...read more |
| 2023-10-03 19:50 | General Page Performance Issues | none | 0 second | Oct 3, 12:50 PDTResolved - This incident has been resolved.Oct 3, 12:16 PDTMonitoring - A fix has been implemen...read more |
| 2023-08-10 18:09 | Personnel Pages - Empty Display of Personnel | none | 0 second | Aug 10, 11:09 PDTResolved - Production fixed has been rolled out, and normal operations have resumed.Aug 10, 10:4...read more |
| 2023-07-18 14:00 | Azure Cloud integrations not connecting | none | 0 second | Jul 18, 07:00 PDTResolved - A fix has been implemented and we are now looking at forcing an Azure re-sync for cus...read more |
| 2023-07-07 16:04 | Integration Syncs Delayed | none | 0 second | Jul 7, 09:04 PDTResolved - All remaining daily syncs are running normally and will complete within the next 1-2 ...read more |
| 2023-07-05 16:09 | Errors with Trust Center Pages | minor | 2 mins | This incident has been resolved.This incident has been resolved. |
| 2023-06-05 12:55 | Increased Errors on WAFV2: GetLoggingConfiguration Findings for AWS Connections | minor | 3 hrs, 3 mins | We have resolved the underlying issue and all systems are operating normally. There may be some lingering errors ...read more |
| 2023-04-03 12:45 | Degraded Performance: Manual Integration Sync, Test Refreshing | minor | 48 mins | We temporarily increased infrastructure resources in order to reduce a backlog of background jobs that were preve...read more |
| 2023-02-15 15:53 | Secureframe Not Reachable | critical | 28 mins | This incident has been resolved.This incident has been resolved. |
| 2023-01-17 08:03 | Secureframe - issues with updating Cloud Sync results | minor | 3 hrs | This incident has been resolved.This incident has been resolved. |
| 2022-12-15 14:39 | Secureframe Agent not installating on Windows and Linux | none | 20 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-30 15:15 | Secureframe Not Reachable | major | 50 mins | This incident has been resolved.This incident has been resolved. |
| 2022-10-09 17:00 | Planned System Maintenance and Upgrades | maintenance | 3 hrs, 50 mins | We have completed maintenanceWe have completed maintenance |
| 2022-09-23 14:00 | Employee onboarding is inaccessible for a subset of users | minor | 1 hr, 36 mins | This incident has been resolved.This incident has been resolved. |
| 2022-09-09 14:16 | Elevated API Errors | none | 11 mins | This incident has been resolved.This incident has been resolved. |
| 2022-08-31 16:35 | Asset tables are not loading | none | 29 mins | This incident has been resolved.This incident has been resolved. |
| 2022-08-31 05:16 | Login to Secureframe failing for some customers | major | 8 mins | We have resolved the issueWe have resolved the issue |
| 2022-08-23 16:25 | DNS Issue with Heroku | none | 1 hr, 1 min | We have found a workaround to the hosting providers ongoing issue.We have found a workaround to the hosting providers ongoing issue. |
| 2022-08-11 15:06 | Secureframe not loading for some customers | minor | 6 mins | This incident has been resolved.This incident has been resolved. |
| 2022-08-11 10:40 | Secureframe not loading for some customers | none | 5 mins | This incident has been resolved.This incident has been resolved. |
| 2022-08-03 16:26 | Partial Loading Errors | minor | 14 mins | This incident has been resolved.This incident has been resolved. |
| 2022-07-13 10:44 | Elevated API Errors | none | 1 hr | This incident has been resolved.This incident has been resolved. |
| 2022-06-07 11:44 | Invalid Authentication Tokens leading to 500s | minor | 4 hrs, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2022-05-16 14:04 | Web Application is down | none | 24 hrs, 26 mins | This incident has been resolved.This incident has been resolved. |
| 2022-02-24 08:57 | Application Outage | critical | 54 mins | This incident has been resolved.This incident has been resolved. |
| 2022-01-30 07:29 | Help Desk is Offline | critical | 0 second | This incident has been resolved.This incident has been resolved. |
| 2022-01-18 19:50 | Secureframe.com is erroring with status codes of 526 | critical | 38 mins | The issue has been resolved.The issue has been resolved. |
| 2021-12-28 10:49 | support.secureframe.com not redirecting to Support resources | minor | 3 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2021-12-13 08:30 | Application Outage | none | 0 second | The Secureframe Application went down for ~30 minutesThe Secureframe Application went down for ~30 minutes |