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| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-10-28 18:30 | Service Impacting Maintenance Notice – Equinix BR1 Data Centre (Node DB-B 5-Yearly Maintenance) | none | 0 second | THIS IS A SCHEDULED EVENT Oct 29, 05:30 - 17:30 AEDTSep 9, 11:41 AESTScheduled - Maintenance Window:Date: Wednes...read more |
| 2025-10-27 18:30 | Service Impacting Maintenance Notice – Equinix BR1 Data Centre (Node DB-A 5-Yearly Maintenance) | none | 0 second | THIS IS A SCHEDULED EVENT Oct 28, 05:30 - 17:30 AEDTSep 9, 11:37 AESTScheduled - Maintenance Window:Date: Tuesda...read more |
| 2025-10-16 20:00 | Scheduled Maintenance Notice – Equinix SY1 Data Centre (UPS A2 System Replacement) | none | 0 second | THIS IS A SCHEDULED EVENT Oct 17, 07:00 AEDT - Oct 24, 17:00 AEDTSep 10, 09:15 AESTScheduled - Mainte...read more |
| 2025-10-05 22:00 | Scheduled Maintenance Notice – Equinix PE2 Data Centre (Annual Static Transfer Switch Maintenance) | none | 0 second | THIS IS A SCHEDULED EVENT Oct 6, 09:00 AEDT - Oct 11, 18:00 AEDTSep 1, 10:19 AESTScheduled - Mainten...read more |
| 2025-10-02 20:00 | Scheduled Maintenance Notice – Equinix SY1 Data Centre (UPS A1 System Replacement) | none | 0 second | THIS IS A SCHEDULED EVENT Oct 3, 06:00 AEST - Oct 6, 23:00 AEDTSep 4, 10:33 AESTScheduled - Maintena...read more |
| 2025-10-02 04:00 | Advisory Notice – Equinix SY4 & SY5 Emergency Evacuation Drill | none | 0 second | THIS IS A SCHEDULED EVENT Oct 2, 14:00 - 17:00 AESTSep 4, 10:17 AESTScheduled - Event Window:Date: Thursday, 2 O...read more |
| 2025-09-18 06:00 | [Scheduled] Equinix SY3 Security Access Control Upgrade | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-18 01:01 | [Scheduled] Planned Maintenance: VMWare NSX-T | maintenance | 1 hr, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-18 01:00 | [Scheduled] Scheduled Maintenance – Sydney 25G Network | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-17 09:00 | [Scheduled] Planned Works: Copper Cabling Decommission – SYD2 Data Centre | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-17 01:00 | [Scheduled] Emergency Maintenance - NSX-T Manager Maintenance | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-15 07:00 | [Scheduled] Equinix SY1/2 Security Access Control Upgrade | maintenance | 0 second | Scheduled maintenance is currently in progress. We will provide updates as necessary.Scheduled maintenance is currently in progress. We will provide updates as necessary. |
| 2025-09-11 01:00 | [Scheduled] Unplanned Maintenance: VMWare NSX-T | maintenance | 37 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-09 11:53 | MySAU.com.au - Connectivity issues | minor | 6 hrs, 23 mins | Monitoring indicates that the MySAU Portal is now stable. Our developers have confirmed this issue is now resolve...read more |
| 2025-09-09 01:00 | [Scheduled] Legacy VPS Gateway Relocation | maintenance | 44 mins | We have confirmed customer workloads are working as expected. This change is now comeplete.We have confirmed customer workloads are working as expected. This change is now comeplete. |
| 2025-09-08 07:00 | [Scheduled] Scheduled Maintenance Notice – Equinix SY1 Data Centre (UPS B1 System Replacement) | maintenance | 0 second | Scheduled maintenance is currently in progress. We will provide updates as necessary.Scheduled maintenance is currently in progress. We will provide updates as necessary. |
| 2025-09-06 07:00 | [Scheduled] Scheduled Maintenance Notice – Equinix PE2 Data Centre (Comprehensive Utility Failure Te... | maintenance | 10 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-01 06:00 | [Scheduled] Equinix SY4 Security Access Control Upgrade | maintenance | 0 second | Scheduled maintenance is currently in progress. We will provide updates as necessary.Scheduled maintenance is currently in progress. We will provide updates as necessary. |
| 2025-08-26 01:00 | [Scheduled] Advisory Notice - VPS Maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-25 08:00 | [Scheduled] Equinix PE2 Security Access Control Upgrade | maintenance | 12 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-16 06:00 | [Scheduled] Scheduled Maintenance Notice – Equinix SY3 Data Centre (Comprehensive Utility Failure Te... | maintenance | 12 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-13 09:00 | [Scheduled] Scheduled Maintenance Notice - Equinix PE2 Data Centre (Annual Generator Maintenance) | maintenance | 105 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-11 07:30 | [Scheduled] Scheduled Maintenance Notice – Equinix ME1 Data Centre (Generator Infrastructure Mainten... | maintenance | 105 hrs, 31 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-11 07:00 | [Scheduled] Scheduled Maintenance Notice – Equinix SY3 Data Centre (Annual Generator Maintenance Add... | maintenance | 106 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-07 01:00 | [Scheduled] Scheduled Network Maintenance - Sydney router upgrades and replacement | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-06 07:00 | [Scheduled] Scheduled Maintenance Notice – Equinix SY4 Data Centre (Power Systems) | maintenance | 12 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-05 12:00 | [Scheduled] Scheduled Maintenance Notice – Equinix PE2 Data Centre (Quarterly Rotary UPS Maintenance... | maintenance | 103 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-04 07:30 | [Scheduled] Scheduled Maintenance Notice – Equinix ME1 Data Centre (STS System Maintenance) | maintenance | 105 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-04 07:00 | [Scheduled] Scheduled Maintenance Notice – Equinix SY3 Data Centre (Annual Generator Maintenance) | maintenance | 106 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-01 01:00 | [Scheduled] Emergency Maintenance - VPS Cluster | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-30 07:56 | vCloud Director Web UI inaccessible | major | 10 mins | This incident is now resolved, the vCloud Director web UI is now accessible.This incident is now resolved, the vCloud Director web UI is now accessible. |
| 2025-07-28 08:00 | [Scheduled] Scheduled Maintenance Notice – Equinix BR1 Data Centre (Quarterly Generator Maintenance) | maintenance | 56 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-25 01:00 | [Scheduled] Emergency Maintenance - VPS Cluster | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-24 10:11 | Degraded Cloud Services | major | 29 hrs, 59 mins | The connectivity issues impacting a subset of VMs in the Sydney Cloud Infrastructure have now been fully resolved...read more |
| 2025-07-23 01:00 | [Scheduled] vCloud Director Platform Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-14 09:00 | [Scheduled] Scheduled Maintenance Notice - Equinix PE2 Data Centre (DX Electrical Isolation) | maintenance | 34 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-12 10:45 | Support Case Creation | major | 121 hrs, 32 mins | The fix has allowed case creation to operate without issue for some time. This is now considered resolved.The fix has allowed case creation to operate without issue for some time. This is now considered resolved. |
| 2025-07-08 01:00 | [Scheduled] Scheduled Maintenance - FortiGate Firewalls | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-27 18:12 | Network connectivity loss | major | 6 hrs, 41 mins | Services have been stable with no other incidents.Services have been stable with no other incidents. |
| 2025-06-24 03:28 | [Scheduled] Scheduled Maintenance - FortiGate Firewalls | maintenance | 39 mins | HA sync has now been successfully restored without requiring vendor assistance. We will be engaging with the ven...read more |
| 2025-06-18 16:27 | UPS 1A Abnormal Output – Reduced Redundancy - Equinix BR1 | none | 7 hrs, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-18 01:00 | [Scheduled] Scheduled Edge Switch Migrations - SYD2 | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-17 22:00 | [Scheduled] [RESCHEDULED] MySAU Scheduled Maintenance: June 17th | maintenance | 2 hrs, 46 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-17 14:45 | HAZARD: Core Device Configuration Sync Issue - Equinix SY3 | maintenance | 122 hrs, 21 mins | Unfortunately the remediation works did not resolve the issue. Engineers will be scheduling a maintenance in the...read more |
| 2025-06-17 07:00 | [Scheduled] Scheduled Maintenance Notice: UPS 1B Annual Maintenance at BR1 | maintenance | 10 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-16 07:30 | [Scheduled] Scheduled Maintenance Notice: UPS 1A Annual Maintenance at BR1 | maintenance | 9 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-30 12:00 | Phone System Disruption – Upstream Provider Issue | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2025-05-30 02:00 | [Scheduled] vCenter Critical Patch | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-28 11:32 | Mechanical Disturbance - Equinix BR1 | none | 2 hrs, 29 mins | Equinix IBX site staff reports that Vendor completed works on site and reset the settings on systems, redundancy ...read more |
| 2025-05-22 09:20 | SolusVM - Degraded Node | none | 6 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |