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| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-09-07 21:00 | Scheduled Maintenance Notice – Equinix SY1 Data Centre (UPS B1 System Replacement) | none | 0 second | THIS IS A SCHEDULED EVENT Sep 8, 07:00 AEST - Sep 26, 17:00 AESTAug 4, 09:38 AESTScheduled - Mainten...read more |
| 2025-09-05 21:00 | Scheduled Maintenance Notice – Equinix PE2 Data Centre (Comprehensive Utility Failure Test & High Vo... | none | 0 second | THIS IS A SCHEDULED EVENT Sep 6, 07:00 - 17:00 AESTJul 31, 14:45 AESTScheduled - Maintenance Window:Date: Saturda...read more |
| 2025-08-26 01:00 | [Scheduled] Advisory Notice - VPS Maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-25 08:00 | [Scheduled] Equinix PE2 Security Access Control Upgrade | maintenance | 12 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-18 06:00 | [Scheduled] Equinix SY3 Security Access Control Upgrade | maintenance | 0 second | Scheduled maintenance is currently in progress. We will provide updates as necessary.Scheduled maintenance is currently in progress. We will provide updates as necessary. |
| 2025-08-16 06:00 | [Scheduled] Scheduled Maintenance Notice – Equinix SY3 Data Centre (Comprehensive Utility Failure Te... | maintenance | 12 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-13 09:00 | [Scheduled] Scheduled Maintenance Notice - Equinix PE2 Data Centre (Annual Generator Maintenance) | maintenance | 105 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-11 07:30 | [Scheduled] Scheduled Maintenance Notice – Equinix ME1 Data Centre (Generator Infrastructure Mainten... | maintenance | 105 hrs, 31 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-11 07:00 | [Scheduled] Scheduled Maintenance Notice – Equinix SY3 Data Centre (Annual Generator Maintenance Add... | maintenance | 106 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-07 01:00 | [Scheduled] Scheduled Network Maintenance - Sydney router upgrades and replacement | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-06 07:00 | [Scheduled] Scheduled Maintenance Notice – Equinix SY4 Data Centre (Power Systems) | maintenance | 12 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-05 12:00 | [Scheduled] Scheduled Maintenance Notice – Equinix PE2 Data Centre (Quarterly Rotary UPS Maintenance... | maintenance | 103 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-04 07:30 | [Scheduled] Scheduled Maintenance Notice – Equinix ME1 Data Centre (STS System Maintenance) | maintenance | 105 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-04 07:00 | [Scheduled] Scheduled Maintenance Notice – Equinix SY3 Data Centre (Annual Generator Maintenance) | maintenance | 106 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-01 01:00 | [Scheduled] Emergency Maintenance - VPS Cluster | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-30 07:56 | vCloud Director Web UI inaccessible | major | 10 mins | This incident is now resolved, the vCloud Director web UI is now accessible.This incident is now resolved, the vCloud Director web UI is now accessible. |
| 2025-07-28 08:00 | [Scheduled] Scheduled Maintenance Notice – Equinix BR1 Data Centre (Quarterly Generator Maintenance) | maintenance | 56 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-25 01:00 | [Scheduled] Emergency Maintenance - VPS Cluster | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-24 10:11 | Degraded Cloud Services | major | 29 hrs, 59 mins | The connectivity issues impacting a subset of VMs in the Sydney Cloud Infrastructure have now been fully resolved...read more |
| 2025-07-23 01:00 | [Scheduled] vCloud Director Platform Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-14 09:00 | [Scheduled] Scheduled Maintenance Notice - Equinix PE2 Data Centre (DX Electrical Isolation) | maintenance | 34 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-12 10:45 | Support Case Creation | major | 121 hrs, 32 mins | The fix has allowed case creation to operate without issue for some time. This is now considered resolved.The fix has allowed case creation to operate without issue for some time. This is now considered resolved. |
| 2025-07-08 01:00 | [Scheduled] Scheduled Maintenance - FortiGate Firewalls | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-27 18:12 | Network connectivity loss | major | 6 hrs, 41 mins | Services have been stable with no other incidents.Services have been stable with no other incidents. |
| 2025-06-24 03:28 | [Scheduled] Scheduled Maintenance - FortiGate Firewalls | maintenance | 39 mins | HA sync has now been successfully restored without requiring vendor assistance. We will be engaging with the ven...read more |
| 2025-06-18 16:27 | UPS 1A Abnormal Output – Reduced Redundancy - Equinix BR1 | none | 7 hrs, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-18 01:00 | [Scheduled] Scheduled Edge Switch Migrations - SYD2 | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-17 22:00 | [Scheduled] [RESCHEDULED] MySAU Scheduled Maintenance: June 17th | maintenance | 2 hrs, 46 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-17 14:45 | HAZARD: Core Device Configuration Sync Issue - Equinix SY3 | maintenance | 122 hrs, 21 mins | Unfortunately the remediation works did not resolve the issue. Engineers will be scheduling a maintenance in the...read more |
| 2025-06-17 07:00 | [Scheduled] Scheduled Maintenance Notice: UPS 1B Annual Maintenance at BR1 | maintenance | 10 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-16 07:30 | [Scheduled] Scheduled Maintenance Notice: UPS 1A Annual Maintenance at BR1 | maintenance | 9 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-30 12:00 | Phone System Disruption – Upstream Provider Issue | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2025-05-30 02:00 | [Scheduled] vCenter Critical Patch | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-28 11:32 | Mechanical Disturbance - Equinix BR1 | none | 2 hrs, 29 mins | Equinix IBX site staff reports that Vendor completed works on site and reset the settings on systems, redundancy ...read more |
| 2025-05-22 09:20 | SolusVM - Degraded Node | none | 6 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-21 07:00 | [Scheduled] Scheduled Maintenance Notice: UPS B2 Annual Maintenance at SY3 | maintenance | 10 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-20 07:00 | [Scheduled] Scheduled Maintenance Notice: UPS A6 Annual Maintenance at SY3 | maintenance | 10 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-17 20:41 | Switch problem - Equinix SY1 | minor | 35 hrs, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-08 00:51 | Network Outage - SYD2 Data Center | major | 17 hrs, 26 mins | Our monitoring continued throughout the day today. Both data centre interconnects have been stable and traffic i...read more |
| 2025-05-07 07:00 | [Scheduled] Scheduled Maintenance – Equinix BR1 UPS Battery Installation | maintenance | 34 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-30 01:00 | [Scheduled] Scheduled Maintenance Notification – VDC Platform | maintenance | 2 hrs, 56 mins | We are pleased to confirm that scheduled maintenance has been successfully completed, and platform functionality ...read more |
| 2025-04-15 01:00 | [Scheduled] Scheduled Maintenance – Firewall Cluster Failover in SY3 (Sydney) | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-11 22:00 | [Scheduled] Planned Upstream Maintenance - SYD2 | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-10 02:00 | [Scheduled] Planned Maintenance – FortiGate Firewall Cluster Failover Test & Firmware Update | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-08 21:51 | Wyong Data Center - Partial Outage - Rack A4 | minor | 35 mins | There was a faulty power supply in a server in Rack A4. The offending server has been pulled out of service and...read more |
| 2025-04-02 07:00 | [Scheduled] Scheduled Maintenance Notice – Equinix SY1 | maintenance | 129 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-28 23:07 | Mechanical Disturbance - Equinix SY1 | minor | 40 mins | Equinix IBX staff reports a fire alarm trip. NSW Fire Services arrived on site and isolated the fire panel. After...read more |
| 2025-03-25 07:00 | [Scheduled] Scheduled Maintenance - ME1 IBX Access System Upgrade | maintenance | 72 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-25 01:00 | [Scheduled] ESXi Vulnerability Patching | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-19 19:43 | Mechanical Disturbance - Equinix SY1 | minor | 12 hrs, 23 mins | Equinix IBX site staff reports that the System has been restored after a power outage. This issue is now resolved...read more |