Current Status: ServiceTitan is UP
We checked the official ServiceTitan status page for updates 2 mins, 38 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-11-18 06:01 | Schedule Engine and Contact Center Pro Voice Assistant - Intermittent Slowness | minor | 4 hrs, 22 mins | We have not seen any further issues with Scheduling Pro and the Contact Center Pro Voice Agent and have confirmed...read more |
| 2025-11-10 13:15 | Delayed Call Bubbles | none | 2 hrs, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2025-11-05 10:34 | CC Pro Service Interruption | critical | 33 mins | We have not seen any further issues with and have confirmed the root cause to be resolved. We thank you for your...read more |
| 2025-10-29 09:16 | Contact Center Pro - Loading Issues | major | 2 hrs, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2025-10-20 09:26 | Contact Center Pro - Intermittent issues affecting Voice Agent calls | none | 2 hrs, 42 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-26 14:47 | Payment Processing Issues | major | 3 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-10 13:32 | Intermittent Inbound SMS Failures | minor | 5 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-03 09:01 | Investigation of multiple components | none | 3 hrs, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-03 09:00 | Enterprise Hub - Login and Performance Issues | none | 0 second | On 09/03/2025 from approximately 09:00AM PST - 09:25AM PST, our teams identified issues that caused login issues ...read more |
| 2025-09-03 08:03 | Inbound SMS - Delays in processing | minor | 4 hrs, 42 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-02 10:04 | Third Party CDN Issues causing ServiceTitan Performance Issues | minor | 3 hrs, 37 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-21 20:12 | Contact Center Pro Issues | none | 0 second | Aug 21, 13:12 PDTResolved - This incident has been resolved.Aug 21, 12:30 PDTMonitoring - Our engineers have obse...read more |
| 2025-08-20 13:45 | Contact Center Pro Issues | none | 0 second | Aug 20, 06:45 PDTResolved - We have resolved an issue that occurred from 6:04am PST - 6:45am PST for Contact Cent...read more |
| 2025-08-19 00:03 | Contact Center Pro Issues | none | 0 second | Aug 18, 17:03 PDTResolved - This incident has been resolved.Aug 18, 16:24 PDTMonitoring - Our engineers believe t...read more |
| 2025-08-13 01:30 | Contact Center Pro Issues | none | 0 second | Aug 12, 18:30 PDTResolved - This incident has been resolved.Aug 12, 16:54 PDTMonitoring - Our engineers believe t...read more |
| 2025-07-31 00:19 | Performance Issues | none | 0 second | Jul 30, 17:19 PDTResolved - This incident has been resolved.Jul 30, 13:44 PDTMonitoring - Regarding our performan...read more |
| 2025-07-22 21:23 | Performance Issues | none | 0 second | Jul 22, 14:23 PDTResolved - This incident has been resolved.Jul 22, 14:00 PDTMonitoring - Our engineers have perf...read more |
| 2025-07-17 17:18 | Login Issues - Some Tenants May Be Unable to Login | none | 0 second | Jul 17, 10:18 PDTResolved - We have not seen any further issues with login and have confirmed the root cause to b...read more |
| 2025-06-18 18:47 | Enterprise Hub Login Issues | none | 0 second | Jun 18, 11:47 PDTResolved - This incident has been resolved.Jun 18, 11:10 PDTMonitoring - Our engineers believe t...read more |
| 2025-06-16 06:41 | Performance Issues | none | 0 second | Jun 15, 23:41 PDTResolved - This incident has been resolved.Jun 15, 23:33 PDTMonitoring - Regarding our performan...read more |
| 2025-06-12 22:01 | Phones Pro Issues | none | 0 second | Jun 12, 15:01 PDTResolved - This incident has been resolved.Jun 12, 13:52 PDTMonitoring - Our provider has implem...read more |
| 2025-05-15 04:19 | Contact Center Pro - Some users may encounter degraded call functionality | none | 0 second | May 14, 21:19 PDTResolved - This incident has been resolved.May 14, 14:39 PDTMonitoring - Our engineers believe t...read more |
| 2025-05-02 16:42 | Performance Issues | none | 0 second | May 2, 09:42 PDTResolved - This incident has been resolved.May 2, 09:18 PDTMonitoring - Our engineers believe t...read more |
| 2025-04-17 18:19 | Performance Issues | none | 0 second | Apr 17, 11:19 PDTResolved - This incident has been resolved.Apr 17, 10:46 PDTMonitoring - Regarding our performan...read more |
| 2024-12-13 20:36 | Intermittent Performance Issues | none | 0 second | Dec 13, 12:36 PSTResolved - This incident has been resolved.Dec 13, 11:44 PSTMonitoring - Our engineers believe t...read more |
| 2024-10-09 00:33 | Phones Pro Issues | none | 0 second | Oct 8, 17:33 PDTResolved - This incident has been resolved.Oct 8, 14:58 PDTMonitoring - Regarding the recent is...read more |
| 2024-09-27 14:01 | Performance Issues | minor | 1 hr, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-26 07:01 | Performance Issues - 500 Errors | critical | 6 hrs, 40 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-18 13:51 | Phones Pro Issues | major | 2 hrs, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-18 13:16 | Phones Pro Issues | minor | 27 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-23 10:09 | Maps issues in Dispatch with latest version of Chrome | minor | 28 hrs, 46 mins | Maps are now loading properly on all versions of Chrome, including Chrome Version 128. This incident has been res...read more |
| 2024-04-08 14:14 | Schedule Engine - Job Issues | major | 1 hr, 58 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-08 07:52 | Performance Issues | critical | 8 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-01 08:37 | Degraded Performance | major | 1 hr, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-16 08:00 | Dispatch Pro Issues | major | 20 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-12 08:18 | Login issues due to timezone misconfiguration | major | 28 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-15 10:07 | Performance Issues - Some tenants unable to login/access ServiceTitan | none | 0 second | On Friday, September 15th we had an incident in which a subset of our customers were not able to access ServiceTi...read more |
| 2023-08-07 11:49 | Phones Pro issues | minor | 2 hrs, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-02 12:23 | Performance and Phone Issues | critical | 2 hrs, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-13 17:14 | Performance issues | critical | 47 mins | This incident has been resolved.This incident has been resolved. |
| 2023-06-26 04:51 | Degraded Performance / Mobile Issues | major | 56 hrs, 37 mins | We have encountered no new issues in the last 48 hours, and this incident is now resolved.We have encountered no new issues in the last 48 hours, and this incident is now resolved. |
| 2023-06-06 05:11 | Phones Pro - Inbound Calls not being received | major | 49 mins | This incident has been resolved.This incident has been resolved. |
| 2023-06-05 11:19 | Degraded Performance / Slowness | minor | 52 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-30 11:52 | Blank Page issues: Please perform a "hard refresh" on your browser | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2023-05-11 04:04 | Login Issues - Users that were logged of might have trouble logging in | critical | 1 hr, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-09 12:16 | Degraded Performance | minor | 30 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-04 13:22 | Performance Issues | major | 3 hrs, 49 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-28 18:19 | Degraded Performance | minor | 1 hr, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-28 05:45 | Degraded Performance | minor | 20 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-13 16:21 | Dispatch Board Issues - Unable to Save or View Events | minor | 2 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |