Current Status: ServiceTitan is UP
We checked the official ServiceTitan status page for updates 2 mins, 45 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-09-10 13:32 | Intermittent Inbound SMS Failures | minor | 5 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-03 09:01 | Investigation of multiple components | none | 3 hrs, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-03 09:00 | Enterprise Hub - Login and Performance Issues | none | 0 second | On 09/03/2025 from approximately 09:00AM PST - 09:25AM PST, our teams identified issues that caused login issues ...read more |
| 2025-09-03 08:03 | Inbound SMS - Delays in processing | minor | 4 hrs, 42 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-02 10:04 | Third Party CDN Issues causing ServiceTitan Performance Issues | minor | 3 hrs, 37 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-21 11:57 | Contact Center Pro Issues | minor | 1 hr, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-20 06:45 | Contact Center Pro Issues | none | 0 second | We have resolved an issue that occurred from 6:04am PST - 6:45am PST for Contact Center Pro. During this period C...read more |
| 2025-08-18 16:08 | Contact Center Pro Issues | none | 55 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-12 15:08 | Contact Center Pro Issues | critical | 3 hrs, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-30 12:26 | Performance Issues | none | 4 hrs, 53 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-22 13:21 | Performance Issues | minor | 1 hr, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-17 09:16 | Login Issues - Some Tenants May Be Unable to Login | major | 1 hr, 2 mins | We have not seen any further issues with login and have confirmed the root cause to be resolved. We thank you for...read more |
| 2025-06-18 18:47 | Enterprise Hub Login Issues | none | 0 second | Jun 18, 11:47 PDTResolved - This incident has been resolved.Jun 18, 11:10 PDTMonitoring - Our engineers believe t...read more |
| 2025-06-16 06:41 | Performance Issues | none | 0 second | Jun 15, 23:41 PDTResolved - This incident has been resolved.Jun 15, 23:33 PDTMonitoring - Regarding our performan...read more |
| 2025-06-12 22:01 | Phones Pro Issues | none | 0 second | Jun 12, 15:01 PDTResolved - This incident has been resolved.Jun 12, 13:52 PDTMonitoring - Our provider has implem...read more |
| 2025-05-15 04:19 | Contact Center Pro - Some users may encounter degraded call functionality | none | 0 second | May 14, 21:19 PDTResolved - This incident has been resolved.May 14, 14:39 PDTMonitoring - Our engineers believe t...read more |
| 2025-05-02 16:42 | Performance Issues | none | 0 second | May 2, 09:42 PDTResolved - This incident has been resolved.May 2, 09:18 PDTMonitoring - Our engineers believe t...read more |
| 2025-04-17 18:19 | Performance Issues | none | 0 second | Apr 17, 11:19 PDTResolved - This incident has been resolved.Apr 17, 10:46 PDTMonitoring - Regarding our performan...read more |
| 2024-12-13 20:36 | Intermittent Performance Issues | none | 0 second | Dec 13, 12:36 PSTResolved - This incident has been resolved.Dec 13, 11:44 PSTMonitoring - Our engineers believe t...read more |
| 2024-10-09 00:33 | Phones Pro Issues | none | 0 second | Oct 8, 17:33 PDTResolved - This incident has been resolved.Oct 8, 14:58 PDTMonitoring - Regarding the recent is...read more |
| 2024-09-27 22:12 | Performance Issues | none | 0 second | Sep 27, 15:12 PDTResolved - This incident has been resolved.Sep 27, 14:24 PDTMonitoring - Regarding our performan...read more |
| 2024-09-26 20:41 | Performance Issues - 500 Errors | none | 0 second | Sep 26, 13:41 PDTResolved - This incident has been resolved.Sep 26, 10:10 PDTMonitoring - Regarding our performan...read more |
| 2024-09-18 23:15 | Phones Pro Issues | none | 0 second | Sep 18, 16:15 PDTResolved - This incident has been resolved.Sep 18, 15:55 PDTMonitoring - Regarding the recent is...read more |
| 2024-09-18 20:43 | Phones Pro Issues | none | 0 second | Sep 18, 13:43 PDTResolved - This incident has been resolved.Sep 18, 13:32 PDTMonitoring - Regarding the recent is...read more |
| 2024-08-24 21:55 | Maps issues in Dispatch with latest version of Chrome | none | 0 second | Aug 24, 14:55 PDTResolved - Maps are now loading properly on all versions of Chrome, including Chrome Version 128...read more |
| 2024-04-08 14:14 | Schedule Engine - Job Issues | major | 1 hr, 58 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-08 07:52 | Performance Issues | critical | 8 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-01 08:37 | Degraded Performance | major | 1 hr, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-16 08:00 | Dispatch Pro Issues | major | 20 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-12 08:18 | Login issues due to timezone misconfiguration | major | 28 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-15 10:07 | Performance Issues - Some tenants unable to login/access ServiceTitan | none | 0 second | On Friday, September 15th we had an incident in which a subset of our customers were not able to access ServiceTi...read more |
| 2023-08-07 11:49 | Phones Pro issues | minor | 2 hrs, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-02 12:23 | Performance and Phone Issues | critical | 2 hrs, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-13 17:14 | Performance issues | critical | 47 mins | This incident has been resolved.This incident has been resolved. |
| 2023-06-26 04:51 | Degraded Performance / Mobile Issues | major | 56 hrs, 37 mins | We have encountered no new issues in the last 48 hours, and this incident is now resolved.We have encountered no new issues in the last 48 hours, and this incident is now resolved. |
| 2023-06-06 05:11 | Phones Pro - Inbound Calls not being received | major | 49 mins | This incident has been resolved.This incident has been resolved. |
| 2023-06-05 11:19 | Degraded Performance / Slowness | minor | 52 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-30 11:52 | Blank Page issues: Please perform a "hard refresh" on your browser | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2023-05-11 04:04 | Login Issues - Users that were logged of might have trouble logging in | critical | 1 hr, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-09 12:16 | Degraded Performance | minor | 30 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-04 13:22 | Performance Issues | major | 3 hrs, 49 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-28 18:19 | Degraded Performance | minor | 1 hr, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-28 05:45 | Degraded Performance | minor | 20 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-13 16:21 | Dispatch Board Issues - Unable to Save or View Events | minor | 2 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-07 07:41 | Vendor Issue - Phones Pro | critical | 1 hr, 6 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-04 12:27 | Vendor Issue - Phones Pro | minor | 37 mins | This incident has been resolved.This incident has been resolved. |
| 2023-03-21 07:46 | Action Cancelled and Something went wrong error | none | 37 mins | This incident has been resolved.This incident has been resolved. |
| 2023-03-16 07:00 | Degraded Performance | minor | 2 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2023-02-08 20:10 | Performance Issues | major | 53 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-10 11:21 | Mobile Application - Issues with syncing and jobs not appearing | major | 1 hr, 57 mins | This incident has been resolved.This incident has been resolved. |