ServiceTitan Status

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Current Status: ServiceTitan is UP

We checked the official ServiceTitan status page for updates 5 mins, 30 seconds ago.

Past ServiceTitan Incidents

Source: Official ServiceTitan status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-07-30 12:26 Performance Issues
none
4 hrs, 53 mins

This incident has been resolved.This incident has been resolved.

2025-07-22 13:21 Performance Issues
minor
1 hr, 2 mins

This incident has been resolved.This incident has been resolved.

2025-07-17 09:16 Login Issues - Some Tenants May Be Unable to Login
major
1 hr, 2 mins

We have not seen any further issues with login and have confirmed the root cause to be resolved. We thank you for...

2025-06-18 10:56 Enterprise Hub Login Issues
major
51 mins

This incident has been resolved.This incident has been resolved.

2025-06-15 23:29 Performance Issues
critical
12 mins

This incident has been resolved.This incident has been resolved.

2025-06-12 12:12 Phones Pro Issues
none
2 hrs, 49 mins

This incident has been resolved.This incident has been resolved.

2025-05-14 13:42 Contact Center Pro - Some users may encounter degraded call functionality
major
7 hrs, 37 mins

This incident has been resolved.This incident has been resolved.

2025-05-02 09:08 Performance Issues
critical
34 mins

This incident has been resolved.This incident has been resolved.

2025-04-17 18:19 Performance Issues
none
0 second

Apr 17, 11:19 PDTResolved - This incident has been resolved.Apr 17, 10:46 PDTMonitoring - Regarding our performan...

2024-12-13 20:36 Intermittent Performance Issues
none
0 second

Dec 13, 12:36 PSTResolved - This incident has been resolved.Dec 13, 11:44 PSTMonitoring - Our engineers believe t...

2024-10-09 00:33 Phones Pro Issues
none
0 second

Oct 8, 17:33 PDTResolved - This incident has been resolved.Oct 8, 14:58 PDTMonitoring - Regarding the recent is...

2024-09-27 22:12 Performance Issues
none
0 second

Sep 27, 15:12 PDTResolved - This incident has been resolved.Sep 27, 14:24 PDTMonitoring - Regarding our performan...

2024-09-26 20:41 Performance Issues - 500 Errors
none
0 second

Sep 26, 13:41 PDTResolved - This incident has been resolved.Sep 26, 10:10 PDTMonitoring - Regarding our performan...

2024-09-18 23:15 Phones Pro Issues
none
0 second

Sep 18, 16:15 PDTResolved - This incident has been resolved.Sep 18, 15:55 PDTMonitoring - Regarding the recent is...

2024-09-18 20:43 Phones Pro Issues
none
0 second

Sep 18, 13:43 PDTResolved - This incident has been resolved.Sep 18, 13:32 PDTMonitoring - Regarding the recent is...

2024-08-24 21:55 Maps issues in Dispatch with latest version of Chrome
none
0 second

Aug 24, 14:55 PDTResolved - Maps are now loading properly on all versions of Chrome, including Chrome Version 128...

2024-04-08 23:33 Performance Issues
none
0 second

Apr 8, 16:33 PDTResolved - This incident has been resolved.Apr 8, 15:21 PDTMonitoring - Regarding the recent pe...

2024-04-08 23:12 Schedule Engine - Job Issues
none
0 second

Apr 8, 16:12 PDTResolved - This incident has been resolved.Apr 8, 16:10 PDTMonitoring - A fix has been implemen...

2024-04-01 17:18 Degraded Performance
none
0 second

Apr 1, 10:18 PDTResolved - This incident has been resolved.Apr 1, 10:01 PDTMonitoring - Our engineers have fixe...

2024-01-16 16:20 Dispatch Pro Issues
none
0 second

Jan 16, 08:20 PSTResolved - This incident has been resolved.Jan 16, 08:10 PSTMonitoring - A fix has been implemen...

2024-01-12 16:46 Login issues due to timezone misconfiguration
none
0 second

Jan 12, 08:46 PSTResolved - This incident has been resolved.Jan 12, 08:18 PSTInvestigating - Some ServiceTitan us...

2023-09-15 17:07 Performance Issues - Some tenants unable to login/access ServiceTitan
none
0 second

Sep 15, 10:07 PDTResolved - On Friday, September 15th we had an incident in which a subset of our customers were ...

2023-08-07 21:05 Phones Pro issues
none
0 second

Aug 7, 14:05 PDTResolved - This incident has been resolved.Aug 7, 12:24 PDTMonitoring - Our third party vendor ...

2023-08-02 21:53 Performance and Phone Issues
none
0 second

Aug 2, 14:53 PDTResolved - This incident has been resolved.Aug 2, 12:55 PDTMonitoring - Our engineers believe t...

2023-07-14 01:01 Performance issues
none
0 second

Jul 13, 18:01 PDTResolved - This incident has been resolved.Jul 13, 17:29 PDTMonitoring - Our engineers have rele...

2023-06-28 20:28 Degraded Performance / Mobile Issues
none
0 second

Jun 28, 13:28 PDTResolved - We have encountered no new issues in the last 48 hours, and this incident is now reso...

2023-06-06 05:11 Phones Pro - Inbound Calls not being received
major
49 mins

This incident has been resolved.This incident has been resolved.

2023-06-05 11:19 Degraded Performance / Slowness
minor
52 mins

This incident has been resolved.This incident has been resolved.

2023-05-30 11:52 Blank Page issues: Please perform a "hard refresh" on your browser
none
0 second

This incident has been resolved.This incident has been resolved.

2023-05-11 04:04 Login Issues - Users that were logged of might have trouble logging in
critical
1 hr, 5 mins

This incident has been resolved.This incident has been resolved.

2023-05-09 12:16 Degraded Performance
minor
30 mins

This incident has been resolved.This incident has been resolved.

2023-05-04 13:22 Performance Issues
major
3 hrs, 49 mins

This incident has been resolved.This incident has been resolved.

2023-04-28 18:19 Degraded Performance
minor
1 hr, 15 mins

This incident has been resolved.This incident has been resolved.

2023-04-28 05:45 Degraded Performance
minor
20 mins

This incident has been resolved.This incident has been resolved.

2023-04-13 16:21 Dispatch Board Issues - Unable to Save or View Events
minor
2 hrs, 10 mins

This incident has been resolved.This incident has been resolved.

2023-04-07 07:41 Vendor Issue - Phones Pro
critical
1 hr, 6 mins

This incident has been resolved.This incident has been resolved.

2023-04-04 12:27 Vendor Issue - Phones Pro
minor
37 mins

This incident has been resolved.This incident has been resolved.

2023-03-21 07:46 Action Cancelled and Something went wrong error
none
37 mins

This incident has been resolved.This incident has been resolved.

2023-03-16 07:00 Degraded Performance
minor
2 hrs, 59 mins

This incident has been resolved.This incident has been resolved.

2023-02-08 20:10 Performance Issues
major
53 mins

This incident has been resolved.This incident has been resolved.

2022-11-10 11:21 Mobile Application - Issues with syncing and jobs not appearing
major
1 hr, 57 mins

This incident has been resolved.This incident has been resolved.

2022-11-02 11:27 Degraded Performance
major
55 mins

This incident has been resolved.This incident has been resolved.

2022-10-18 09:10 Degraded Performance
major
2 hrs, 13 mins

This incident has been resolved.This incident has been resolved.

2022-10-10 07:36 Degraded Performance
critical
43 mins

This incident has been resolved.This incident has been resolved.

2022-10-04 14:44 Degraded Performance
minor
43 mins

This incident has been resolved.This incident has been resolved.

2022-09-30 07:18 Degraded Performance / Slowness
major
2 hrs, 53 mins

This incident has been resolved.This incident has been resolved.

2022-08-30 07:53 Degraded Performance
major
1 hr, 5 mins

This incident has been resolved.This incident has been resolved.

2022-08-30 06:27 Technicians are not able to view Jobs
major
49 mins

We have not seen any further issues with the mobile application and have confirmed the root cause to be resolved....

2022-08-29 05:23 Degraded Performance
major
51 mins

This incident has been resolved.This incident has been resolved.

2022-08-09 08:34 Degraded Performance
major
1 hr, 10 mins

This incident has been resolved.This incident has been resolved.