Current Status: Shakepay is UP
We checked the official Shakepay status page for updates 5 mins, 4 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-11-03 13:00 | Bill Payment Maintenance | none | 0 second | THIS IS A SCHEDULED EVENT Nov 3, 08:00 - 10:00 ESTOct 20, 17:04 EDTUpdate - We will be undergoing scheduled maint...read more |
| 2025-11-02 01:15 | [Scheduled] E-Transfer Maintenance | maintenance | 0 second | Scheduled maintenance is currently in progress. We will provide updates as necessary.Scheduled maintenance is currently in progress. We will provide updates as necessary. |
| 2025-10-31 10:42 | Bitcoin and Ethereum Cashouts Delayed | minor | 42 mins | This incident has been resolved.This incident has been resolved. |
| 2025-10-28 14:00 | [Scheduled] E-Transfer Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-10-27 06:36 | Web app, API performance degraded | critical | 41 mins | This incident has been resolved.This incident has been resolved. |
| 2025-10-26 08:00 | [Scheduled] E-Transfer Maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-10-20 10:22 | Card Service (Issuing, Digital Wallet Tokenization) problems | none | 11 hrs, 7 mins | This incident has been resolved.This incident has been resolved. |
| 2025-10-15 12:42 | ETH Cashins Delayed | minor | 1 hr, 50 mins | This incident has been resolved.This incident has been resolved. |
| 2025-10-10 18:02 | ETH Cash-out delayed | minor | 2 hrs, 1 min | This incident has been resolved.This incident has been resolved. |
| 2025-10-08 18:12 | Issue with background or scheduled jobs, notifications | major | 54 mins | This incident has been resolved.This incident has been resolved. |
| 2025-10-03 11:29 | SMS Delivery Issues Affecting Sign-In and Sign-Up | minor | 31 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-30 18:17 | Delayed ETH & USDC cashouts & cashins | none | 0 second | We are seeing longer than usual delays for ETH & USDC cashouts, and are investigating the issue. Pending transact...read more |
| 2025-09-21 01:45 | [Scheduled] E-Transfer Maintenance | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-10 10:10 | Delayed ETH & USDC cashouts | major | 29 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-08 10:30 | [Scheduled] Website Maintenance | maintenance | 51 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-02 09:14 | [Shakepay Card] Transactions currently unavailable | none | 1 hr, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-14 01:23 | Shaking Sats - Performance Degraded | minor | 33 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-10 01:00 | [Scheduled] E-Transfer Maintenance | maintenance | 7 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-15 14:07 | Degraded Performance - Interac e-Transfer deposits and withdrawals | major | 48 mins | The incident has been resolved.The incident has been resolved. |
| 2025-07-12 17:22 | Bitcoin transactions delayed | minor | 28 mins | This incident has been resolved and all transaction we're broadcasted.This incident has been resolved and all transaction we're broadcasted. |
| 2025-07-10 13:09 | Degraded Performance - E-Transfer Money Requests | minor | 1 hr, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-22 00:00 | [Scheduled] E-Transfer Maintenance | maintenance | 7 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-30 12:38 | Ongoing Issue with Email Validations | minor | 1 hr, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-15 14:56 | Bitcoin Cashouts Delayed | major | 6 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-08 17:02 | Issue with Support Chat on Android Devices | minor | 46 hrs, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-02 19:07 | E-Transfers Delayed | critical | 1 hr, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-01 17:57 | 3rd party e-Transfer cash-out delayed | major | 1 hr, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-27 01:30 | [Scheduled] E-Transfer Maintenance | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-25 11:59 | ETH Cashouts Delayed | minor | 1 hr, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-23 15:05 | Delayed BTC cashins | major | 3 hrs, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-23 13:32 | Delayed BTC cashins | major | 51 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-01 17:23 | 3rd party e-Transfer cash-out delayed | major | 7 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-28 19:03 | Interac Network Delays | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2025-03-24 15:20 | Transaction summary export currently unavailable | minor | 18 hrs, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-17 16:13 | E-Transfer Cashouts Delayed | minor | 33 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-09 03:30 | [Scheduled] E-Transfer Maintenance | maintenance | 2 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-25 13:00 | [Scheduled] Shakepay Card Maintenance - Add card to Apple & Google Pay | maintenance | 1 hr, 20 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-23 03:00 | [Scheduled] E-Transfer Maintenance | maintenance | 2 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-18 11:27 | Delayed incoming bitcoin transactions | minor | 2 hrs, 45 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-12 12:43 | Shakepay Card Details | none | 48 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-11 14:59 | Shakepay Card Details | none | 20 hrs, 37 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-04 21:57 | Delayed ETH transactions | minor | 37 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-03 13:51 | ETH Cashouts Delayed | minor | 1 hr, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-30 11:19 | 2FA Codes Delayed for Telus Customers | minor | 27 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-27 14:36 | [Scheduled] ETH Cashouts Maintenance | maintenance | 27 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-26 01:19 | E-Transfers Delayed | minor | 5 hrs, 1 min | This incident has been resolved.This incident has been resolved. |
| 2025-01-25 17:13 | ETH Transactions Delayed | minor | 32 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-22 21:20 | Problems viewing monthly statement | minor | 12 hrs, 48 mins | This incident has been resolved and monthly statements can be viewed again.This incident has been resolved and monthly statements can be viewed again. |
| 2025-01-17 00:04 | Delayed e-Transfer cash-out | minor | 1 hr, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-13 10:56 | Wire transfer funding delays | major | 3 hrs, 17 mins | This incident has been resolved.This incident has been resolved. |