Current Status: Shakepay is UP
We checked the official Shakepay status page for updates 2 mins, 58 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-06-22 00:00 | [Scheduled] E-Transfer Maintenance | maintenance | 7 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-30 12:38 | Ongoing Issue with Email Validations | minor | 1 hr, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-15 14:56 | Bitcoin Cashouts Delayed | major | 6 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-08 17:02 | Issue with Support Chat on Android Devices | minor | 46 hrs, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-02 19:07 | E-Transfers Delayed | critical | 1 hr, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-01 17:57 | 3rd party e-Transfer cash-out delayed | major | 1 hr, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-27 11:30 | E-Transfer Maintenance | none | 0 second | Apr 27, 07:30 EDTCompleted - The scheduled maintenance has been completed.Apr 27, 01:30 EDTIn progress - Schedule...read more |
| 2025-04-25 17:28 | ETH Cashouts Delayed | none | 0 second | Apr 25, 13:28 EDTResolved - This incident has been resolved.Apr 25, 13:14 EDTMonitoring - A fix has been implemen...read more |
| 2025-04-23 22:52 | Delayed BTC cashins | none | 0 second | Apr 23, 18:52 EDTResolved - This incident has been resolved.Apr 23, 15:05 EDTInvestigating - We are seeing longer...read more |
| 2025-04-23 18:23 | Delayed BTC cashins | none | 0 second | Apr 23, 14:23 EDTResolved - This incident has been resolved.Apr 23, 13:32 EDTInvestigating - We are seeing longer...read more |
| 2025-04-02 04:27 | 3rd party e-Transfer cash-out delayed | none | 0 second | Apr 2, 00:27 EDTResolved - This incident has been resolved.Apr 2, 00:20 EDTMonitoring - A fix has been implemen...read more |
| 2025-03-25 14:14 | Transaction summary export currently unavailable | none | 0 second | Mar 25, 10:14 EDTResolved - This incident has been resolved.Mar 25, 10:09 EDTIdentified - The issue has been iden...read more |
| 2025-03-17 20:46 | E-Transfer Cashouts Delayed | none | 0 second | Mar 17, 16:46 EDTResolved - This incident has been resolved.Mar 17, 16:39 EDTMonitoring - A fix has been implemen...read more |
| 2025-03-09 10:00 | E-Transfer Maintenance | none | 0 second | Mar 9, 06:00 EDTCompleted - The scheduled maintenance has been completed.Mar 9, 03:30 EDTIn progress - Schedule...read more |
| 2025-03-01 14:16 | Interac Network Delays | none | 0 second | Mar 1, 09:16 ESTResolved - This incident has been resolved.Feb 28, 19:03 ESTInvestigating - We’re observing dela...read more |
| 2025-02-25 19:20 | Shakepay Card Maintenance - Add card to Apple & Google Pay | none | 0 second | Feb 25, 14:20 ESTCompleted - The scheduled maintenance has been completed.Feb 25, 13:00 ESTIn progress - Schedule...read more |
| 2025-02-23 10:30 | E-Transfer Maintenance | none | 0 second | Feb 23, 05:30 ESTCompleted - The scheduled maintenance has been completed.Feb 23, 03:00 ESTIn progress - Schedule...read more |
| 2025-02-18 19:12 | Delayed incoming bitcoin transactions | none | 0 second | Feb 18, 14:12 ESTResolved - This incident has been resolved.Feb 18, 11:55 ESTMonitoring - A fix has been implemen...read more |
| 2025-02-12 18:31 | Shakepay Card Details | none | 0 second | Feb 12, 13:31 ESTResolved - This incident has been resolved.Feb 12, 12:43 ESTInvestigating - We are currently inv...read more |
| 2025-02-12 16:36 | Shakepay Card Details | none | 0 second | Feb 12, 11:36 ESTResolved - This incident has been resolved.Feb 12, 11:35 ESTUpdate - We are continuing to invest...read more |
| 2025-02-05 03:34 | Delayed ETH transactions | none | 0 second | Feb 4, 22:34 ESTResolved - This incident has been resolved.Feb 4, 22:28 ESTMonitoring - A fix has been implemen...read more |
| 2025-02-03 20:04 | ETH Cashouts Delayed | none | 0 second | Feb 3, 15:04 ESTResolved - This incident has been resolved.Feb 3, 14:14 ESTMonitoring - A fix has been implemen...read more |
| 2025-01-30 16:46 | 2FA Codes Delayed for Telus Customers | none | 0 second | Jan 30, 11:46 ESTResolved - This incident has been resolved.Jan 30, 11:27 ESTMonitoring - A fix has been implemen...read more |
| 2025-01-27 20:03 | ETH Cashouts Maintenance | none | 0 second | Jan 27, 15:03 ESTCompleted - The scheduled maintenance has been completed.Jan 27, 14:36 ESTIn progress - Schedule...read more |
| 2025-01-26 11:20 | E-Transfers Delayed | none | 0 second | Jan 26, 06:20 ESTResolved - This incident has been resolved.Jan 26, 01:19 ESTIdentified - An unscheduled maintena...read more |
| 2025-01-25 17:13 | ETH Transactions Delayed | minor | 32 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-22 21:20 | Problems viewing monthly statement | minor | 12 hrs, 48 mins | This incident has been resolved and monthly statements can be viewed again.This incident has been resolved and monthly statements can be viewed again. |
| 2025-01-17 00:04 | Delayed e-Transfer cash-out | minor | 1 hr, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-13 10:56 | Wire transfer funding delays | major | 3 hrs, 17 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-22 04:30 | [Scheduled] ETH Cashouts Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-11 13:27 | E-Transfer Cashouts Delayed | minor | 7 hrs, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-08 02:24 | E-Transfers Delayed | major | 5 hrs, 58 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-03 15:20 | Incoming crypto transactions delayed | minor | 1 hr, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-30 20:21 | ETH Cashouts Delayed | major | 1 hr, 53 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-21 09:13 | Service Disruption: App unavailable for certain mobile devices | major | 24 hrs, 11 mins | The OTA has been shared, and 3.11.5 has been deployed to the Apple and Google app stores. This issue has now been...read more |
| 2024-11-06 17:00 | Intermittent issues with API | none | 0 second | API performance and availability was degraded for about 30 minutes.API performance and availability was degraded for about 30 minutes. |
| 2024-11-01 14:09 | INTERAC e-Transfer delays due to issue on INTERAC's e-Transfer platform | none | 18 hrs, 19 mins | The issue has been resolved.The issue has been resolved. |
| 2024-10-22 10:03 | E-Transfers Delayed | major | 3 hrs, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-21 21:43 | Delayed BTC Cash-out | minor | 27 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-01 10:36 | Monthly Statements Partially Unavailable | none | 1 hr, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-12 01:00 | [Scheduled] E-Transfer Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-07 00:52 | ETH Cash-out delayed | major | 1 hr, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-22 12:18 | E-Transfers Delayed | minor | 16 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-17 23:00 | [Scheduled] E-Transfer Maintenance | maintenance | 9 hrs, 48 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-13 23:19 | Delayed BTC Cashouts | major | 27 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-09 22:58 | Delayed e-Transfer Deposits and Withdrawals | none | 50 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-09 10:35 | Intermittent issues with SAF / Pay a friend | minor | 2 hrs, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-08 10:37 | Shakepay Card - VISA network | none | 10 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-01 19:43 | Known Issue: App Notifications are not triggering | none | 109 hrs, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-31 15:10 | E-Transfer Cashin Delayed | major | 26 mins | This incident has been resolved.This incident has been resolved. |