Shakepay Status

Is Shakepay down?

Current Status: Shakepay is UP

We checked the official Shakepay status page for updates 2 mins, 58 seconds ago.

Past Shakepay Incidents

Source: Official Shakepay status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-06-22 00:00 [Scheduled] E-Transfer Maintenance
maintenance
7 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-30 12:38 Ongoing Issue with Email Validations
minor
1 hr, 39 mins

This incident has been resolved.This incident has been resolved.

2025-05-15 14:56 Bitcoin Cashouts Delayed
major
6 hrs, 9 mins

This incident has been resolved.This incident has been resolved.

2025-05-08 17:02 Issue with Support Chat on Android Devices
minor
46 hrs, 57 mins

This incident has been resolved.This incident has been resolved.

2025-05-02 19:07 E-Transfers Delayed
critical
1 hr, 22 mins

This incident has been resolved.This incident has been resolved.

2025-05-01 17:57 3rd party e-Transfer cash-out delayed
major
1 hr, 28 mins

This incident has been resolved.This incident has been resolved.

2025-04-27 11:30 E-Transfer Maintenance
none
0 second

Apr 27, 07:30 EDTCompleted - The scheduled maintenance has been completed.Apr 27, 01:30 EDTIn progress - Schedule...

2025-04-25 17:28 ETH Cashouts Delayed
none
0 second

Apr 25, 13:28 EDTResolved - This incident has been resolved.Apr 25, 13:14 EDTMonitoring - A fix has been implemen...

2025-04-23 22:52 Delayed BTC cashins
none
0 second

Apr 23, 18:52 EDTResolved - This incident has been resolved.Apr 23, 15:05 EDTInvestigating - We are seeing longer...

2025-04-23 18:23 Delayed BTC cashins
none
0 second

Apr 23, 14:23 EDTResolved - This incident has been resolved.Apr 23, 13:32 EDTInvestigating - We are seeing longer...

2025-04-02 04:27 3rd party e-Transfer cash-out delayed
none
0 second

Apr 2, 00:27 EDTResolved - This incident has been resolved.Apr 2, 00:20 EDTMonitoring - A fix has been implemen...

2025-03-25 14:14 Transaction summary export currently unavailable
none
0 second

Mar 25, 10:14 EDTResolved - This incident has been resolved.Mar 25, 10:09 EDTIdentified - The issue has been iden...

2025-03-17 20:46 E-Transfer Cashouts Delayed
none
0 second

Mar 17, 16:46 EDTResolved - This incident has been resolved.Mar 17, 16:39 EDTMonitoring - A fix has been implemen...

2025-03-09 10:00 E-Transfer Maintenance
none
0 second

Mar 9, 06:00 EDTCompleted - The scheduled maintenance has been completed.Mar 9, 03:30 EDTIn progress - Schedule...

2025-03-01 14:16 Interac Network Delays
none
0 second

Mar 1, 09:16 ESTResolved - This incident has been resolved.Feb 28, 19:03 ESTInvestigating - We’re observing dela...

2025-02-25 19:20 Shakepay Card Maintenance - Add card to Apple & Google Pay
none
0 second

Feb 25, 14:20 ESTCompleted - The scheduled maintenance has been completed.Feb 25, 13:00 ESTIn progress - Schedule...

2025-02-23 10:30 E-Transfer Maintenance
none
0 second

Feb 23, 05:30 ESTCompleted - The scheduled maintenance has been completed.Feb 23, 03:00 ESTIn progress - Schedule...

2025-02-18 19:12 Delayed incoming bitcoin transactions
none
0 second

Feb 18, 14:12 ESTResolved - This incident has been resolved.Feb 18, 11:55 ESTMonitoring - A fix has been implemen...

2025-02-12 18:31 Shakepay Card Details
none
0 second

Feb 12, 13:31 ESTResolved - This incident has been resolved.Feb 12, 12:43 ESTInvestigating - We are currently inv...

2025-02-12 16:36 Shakepay Card Details
none
0 second

Feb 12, 11:36 ESTResolved - This incident has been resolved.Feb 12, 11:35 ESTUpdate - We are continuing to invest...

2025-02-05 03:34 Delayed ETH transactions
none
0 second

Feb 4, 22:34 ESTResolved - This incident has been resolved.Feb 4, 22:28 ESTMonitoring - A fix has been implemen...

2025-02-03 20:04 ETH Cashouts Delayed
none
0 second

Feb 3, 15:04 ESTResolved - This incident has been resolved.Feb 3, 14:14 ESTMonitoring - A fix has been implemen...

2025-01-30 16:46 2FA Codes Delayed for Telus Customers
none
0 second

Jan 30, 11:46 ESTResolved - This incident has been resolved.Jan 30, 11:27 ESTMonitoring - A fix has been implemen...

2025-01-27 20:03 ETH Cashouts Maintenance
none
0 second

Jan 27, 15:03 ESTCompleted - The scheduled maintenance has been completed.Jan 27, 14:36 ESTIn progress - Schedule...

2025-01-26 11:20 E-Transfers Delayed
none
0 second

Jan 26, 06:20 ESTResolved - This incident has been resolved.Jan 26, 01:19 ESTIdentified - An unscheduled maintena...

2025-01-25 17:13 ETH Transactions Delayed
minor
32 mins

This incident has been resolved.This incident has been resolved.

2025-01-22 21:20 Problems viewing monthly statement
minor
12 hrs, 48 mins

This incident has been resolved and monthly statements can be viewed again.This incident has been resolved and monthly statements can be viewed again.

2025-01-17 00:04 Delayed e-Transfer cash-out
minor
1 hr, 38 mins

This incident has been resolved.This incident has been resolved.

2025-01-13 10:56 Wire transfer funding delays
major
3 hrs, 17 mins

This incident has been resolved.This incident has been resolved.

2024-12-22 04:30 [Scheduled] ETH Cashouts Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-11 13:27 E-Transfer Cashouts Delayed
minor
7 hrs, 27 mins

This incident has been resolved.This incident has been resolved.

2024-12-08 02:24 E-Transfers Delayed
major
5 hrs, 58 mins

This incident has been resolved.This incident has been resolved.

2024-12-03 15:20 Incoming crypto transactions delayed
minor
1 hr, 28 mins

This incident has been resolved.This incident has been resolved.

2024-11-30 20:21 ETH Cashouts Delayed
major
1 hr, 53 mins

This incident has been resolved.This incident has been resolved.

2024-11-21 09:13 Service Disruption: App unavailable for certain mobile devices
major
24 hrs, 11 mins

The OTA has been shared, and 3.11.5 has been deployed to the Apple and Google app stores. This issue has now been...

2024-11-06 17:00 Intermittent issues with API
none
0 second

API performance and availability was degraded for about 30 minutes.API performance and availability was degraded for about 30 minutes.

2024-11-01 14:09 INTERAC e-Transfer delays due to issue on INTERAC's e-Transfer platform
none
18 hrs, 19 mins

The issue has been resolved.The issue has been resolved.

2024-10-22 10:03 E-Transfers Delayed
major
3 hrs, 46 mins

This incident has been resolved.This incident has been resolved.

2024-10-21 21:43 Delayed BTC Cash-out
minor
27 mins

This incident has been resolved.This incident has been resolved.

2024-10-01 10:36 Monthly Statements Partially Unavailable
none
1 hr, 54 mins

This incident has been resolved.This incident has been resolved.

2024-09-12 01:00 [Scheduled] E-Transfer Maintenance
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-07 00:52 ETH Cash-out delayed
major
1 hr, 11 mins

This incident has been resolved.This incident has been resolved.

2024-08-22 12:18 E-Transfers Delayed
minor
16 mins

This incident has been resolved.This incident has been resolved.

2024-08-17 23:00 [Scheduled] E-Transfer Maintenance
maintenance
9 hrs, 48 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-08-13 23:19 Delayed BTC Cashouts
major
27 mins

This incident has been resolved.This incident has been resolved.

2024-08-09 22:58 Delayed e-Transfer Deposits and Withdrawals
none
50 mins

This incident has been resolved.This incident has been resolved.

2024-08-09 10:35 Intermittent issues with SAF / Pay a friend
minor
2 hrs, 21 mins

This incident has been resolved.This incident has been resolved.

2024-08-08 10:37 Shakepay Card - VISA network
none
10 mins

This incident has been resolved.This incident has been resolved.

2024-08-01 19:43 Known Issue: App Notifications are not triggering
none
109 hrs, 22 mins

This incident has been resolved.This incident has been resolved.

2024-07-31 15:10 E-Transfer Cashin Delayed
major
26 mins

This incident has been resolved.This incident has been resolved.