Current Status: Shakepay is UP
We checked the official Shakepay status page for updates 1 min, 25 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-09-10 10:10 | Delayed ETH & USDC cashouts | major | 29 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-08 10:30 | [Scheduled] Website Maintenance | maintenance | 51 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-02 09:14 | [Shakepay Card] Transactions currently unavailable | none | 1 hr, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-14 01:23 | Shaking Sats - Performance Degraded | minor | 33 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-10 01:00 | [Scheduled] E-Transfer Maintenance | maintenance | 7 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-15 14:07 | Degraded Performance - Interac e-Transfer deposits and withdrawals | major | 48 mins | The incident has been resolved.The incident has been resolved. |
| 2025-07-12 17:22 | Bitcoin transactions delayed | minor | 28 mins | This incident has been resolved and all transaction we're broadcasted.This incident has been resolved and all transaction we're broadcasted. |
| 2025-07-10 13:09 | Degraded Performance - E-Transfer Money Requests | minor | 1 hr, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-22 11:00 | E-Transfer Maintenance | none | 0 second | Jun 22, 07:00 EDTCompleted - The scheduled maintenance has been completed.Jun 22, 00:00 EDTIn progress - Schedule...read more |
| 2025-05-30 18:17 | Ongoing Issue with Email Validations | none | 0 second | May 30, 14:17 EDTResolved - This incident has been resolved.May 30, 13:32 EDTMonitoring - A fix has been implemen...read more |
| 2025-05-16 01:05 | Bitcoin Cashouts Delayed | none | 0 second | May 15, 21:05 EDTResolved - This incident has been resolved.May 15, 17:53 EDTMonitoring - A fix has been implemen...read more |
| 2025-05-10 19:59 | Issue with Support Chat on Android Devices | none | 0 second | May 10, 15:59 EDTResolved - This incident has been resolved.May 10, 14:01 EDTUpdate - The Shakepay App version 3....read more |
| 2025-05-03 00:29 | E-Transfers Delayed | none | 0 second | May 2, 20:29 EDTResolved - This incident has been resolved.May 2, 20:22 EDTUpdate - We are continuing to monito...read more |
| 2025-05-01 23:25 | 3rd party e-Transfer cash-out delayed | none | 0 second | May 1, 19:25 EDTResolved - This incident has been resolved.May 1, 19:24 EDTMonitoring - A fix has been implemen...read more |
| 2025-04-27 11:30 | E-Transfer Maintenance | none | 0 second | Apr 27, 07:30 EDTCompleted - The scheduled maintenance has been completed.Apr 27, 01:30 EDTIn progress - Schedule...read more |
| 2025-04-25 17:28 | ETH Cashouts Delayed | none | 0 second | Apr 25, 13:28 EDTResolved - This incident has been resolved.Apr 25, 13:14 EDTMonitoring - A fix has been implemen...read more |
| 2025-04-23 22:52 | Delayed BTC cashins | none | 0 second | Apr 23, 18:52 EDTResolved - This incident has been resolved.Apr 23, 15:05 EDTInvestigating - We are seeing longer...read more |
| 2025-04-23 18:23 | Delayed BTC cashins | none | 0 second | Apr 23, 14:23 EDTResolved - This incident has been resolved.Apr 23, 13:32 EDTInvestigating - We are seeing longer...read more |
| 2025-04-02 04:27 | 3rd party e-Transfer cash-out delayed | none | 0 second | Apr 2, 00:27 EDTResolved - This incident has been resolved.Apr 2, 00:20 EDTMonitoring - A fix has been implemen...read more |
| 2025-03-25 14:14 | Transaction summary export currently unavailable | none | 0 second | Mar 25, 10:14 EDTResolved - This incident has been resolved.Mar 25, 10:09 EDTIdentified - The issue has been iden...read more |
| 2025-03-17 20:46 | E-Transfer Cashouts Delayed | none | 0 second | Mar 17, 16:46 EDTResolved - This incident has been resolved.Mar 17, 16:39 EDTMonitoring - A fix has been implemen...read more |
| 2025-03-09 10:00 | E-Transfer Maintenance | none | 0 second | Mar 9, 06:00 EDTCompleted - The scheduled maintenance has been completed.Mar 9, 03:30 EDTIn progress - Schedule...read more |
| 2025-03-01 14:16 | Interac Network Delays | none | 0 second | Mar 1, 09:16 ESTResolved - This incident has been resolved.Feb 28, 19:03 ESTInvestigating - We’re observing dela...read more |
| 2025-02-25 19:20 | Shakepay Card Maintenance - Add card to Apple & Google Pay | none | 0 second | Feb 25, 14:20 ESTCompleted - The scheduled maintenance has been completed.Feb 25, 13:00 ESTIn progress - Schedule...read more |
| 2025-02-23 10:30 | E-Transfer Maintenance | none | 0 second | Feb 23, 05:30 ESTCompleted - The scheduled maintenance has been completed.Feb 23, 03:00 ESTIn progress - Schedule...read more |
| 2025-02-18 11:27 | Delayed incoming bitcoin transactions | minor | 2 hrs, 45 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-12 12:43 | Shakepay Card Details | none | 48 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-11 14:59 | Shakepay Card Details | none | 20 hrs, 37 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-04 21:57 | Delayed ETH transactions | minor | 37 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-03 13:51 | ETH Cashouts Delayed | minor | 1 hr, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-30 11:19 | 2FA Codes Delayed for Telus Customers | minor | 27 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-27 14:36 | [Scheduled] ETH Cashouts Maintenance | maintenance | 27 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-26 01:19 | E-Transfers Delayed | minor | 5 hrs, 1 min | This incident has been resolved.This incident has been resolved. |
| 2025-01-25 17:13 | ETH Transactions Delayed | minor | 32 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-22 21:20 | Problems viewing monthly statement | minor | 12 hrs, 48 mins | This incident has been resolved and monthly statements can be viewed again.This incident has been resolved and monthly statements can be viewed again. |
| 2025-01-17 00:04 | Delayed e-Transfer cash-out | minor | 1 hr, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-13 10:56 | Wire transfer funding delays | major | 3 hrs, 17 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-22 04:30 | [Scheduled] ETH Cashouts Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-11 13:27 | E-Transfer Cashouts Delayed | minor | 7 hrs, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-08 02:24 | E-Transfers Delayed | major | 5 hrs, 58 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-03 15:20 | Incoming crypto transactions delayed | minor | 1 hr, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-30 20:21 | ETH Cashouts Delayed | major | 1 hr, 53 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-21 09:13 | Service Disruption: App unavailable for certain mobile devices | major | 24 hrs, 11 mins | The OTA has been shared, and 3.11.5 has been deployed to the Apple and Google app stores. This issue has now been...read more |
| 2024-11-06 17:00 | Intermittent issues with API | none | 0 second | API performance and availability was degraded for about 30 minutes.API performance and availability was degraded for about 30 minutes. |
| 2024-11-01 14:09 | INTERAC e-Transfer delays due to issue on INTERAC's e-Transfer platform | none | 18 hrs, 19 mins | The issue has been resolved.The issue has been resolved. |
| 2024-10-22 10:03 | E-Transfers Delayed | major | 3 hrs, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-21 21:43 | Delayed BTC Cash-out | minor | 27 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-01 10:36 | Monthly Statements Partially Unavailable | none | 1 hr, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-12 01:00 | [Scheduled] E-Transfer Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-07 00:52 | ETH Cash-out delayed | major | 1 hr, 11 mins | This incident has been resolved.This incident has been resolved. |