Current Status: Shakepay is UP
We checked the official Shakepay status page for updates 5 mins, 41 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-07-15 14:07 | Degraded Performance - Interac e-Transfer deposits and withdrawals | major | 48 mins | The incident has been resolved.The incident has been resolved. |
| 2025-07-12 17:22 | Bitcoin transactions delayed | minor | 28 mins | This incident has been resolved and all transaction we're broadcasted.This incident has been resolved and all transaction we're broadcasted. |
| 2025-07-10 13:09 | Degraded Performance - E-Transfer Money Requests | minor | 1 hr, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-22 00:00 | [Scheduled] E-Transfer Maintenance | maintenance | 7 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-30 12:38 | Ongoing Issue with Email Validations | minor | 1 hr, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-15 14:56 | Bitcoin Cashouts Delayed | major | 6 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-08 17:02 | Issue with Support Chat on Android Devices | minor | 46 hrs, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-02 19:07 | E-Transfers Delayed | critical | 1 hr, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-01 17:57 | 3rd party e-Transfer cash-out delayed | major | 1 hr, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-27 01:30 | [Scheduled] E-Transfer Maintenance | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-25 11:59 | ETH Cashouts Delayed | minor | 1 hr, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-23 15:05 | Delayed BTC cashins | major | 3 hrs, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-23 13:32 | Delayed BTC cashins | major | 51 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-01 17:23 | 3rd party e-Transfer cash-out delayed | major | 7 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-28 19:03 | Interac Network Delays | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2025-03-24 15:20 | Transaction summary export currently unavailable | minor | 18 hrs, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-17 16:13 | E-Transfer Cashouts Delayed | minor | 33 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-09 03:30 | [Scheduled] E-Transfer Maintenance | maintenance | 2 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-25 13:00 | [Scheduled] Shakepay Card Maintenance - Add card to Apple & Google Pay | maintenance | 1 hr, 20 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-23 03:00 | [Scheduled] E-Transfer Maintenance | maintenance | 2 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-18 11:27 | Delayed incoming bitcoin transactions | minor | 2 hrs, 45 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-12 12:43 | Shakepay Card Details | none | 48 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-11 14:59 | Shakepay Card Details | none | 20 hrs, 37 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-04 21:57 | Delayed ETH transactions | minor | 37 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-03 13:51 | ETH Cashouts Delayed | minor | 1 hr, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-30 11:19 | 2FA Codes Delayed for Telus Customers | minor | 27 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-27 14:36 | [Scheduled] ETH Cashouts Maintenance | maintenance | 27 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-26 01:19 | E-Transfers Delayed | minor | 5 hrs, 1 min | This incident has been resolved.This incident has been resolved. |
| 2025-01-25 17:13 | ETH Transactions Delayed | minor | 32 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-22 21:20 | Problems viewing monthly statement | minor | 12 hrs, 48 mins | This incident has been resolved and monthly statements can be viewed again.This incident has been resolved and monthly statements can be viewed again. |
| 2025-01-17 00:04 | Delayed e-Transfer cash-out | minor | 1 hr, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-13 10:56 | Wire transfer funding delays | major | 3 hrs, 17 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-22 04:30 | [Scheduled] ETH Cashouts Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-11 13:27 | E-Transfer Cashouts Delayed | minor | 7 hrs, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-08 02:24 | E-Transfers Delayed | major | 5 hrs, 58 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-03 15:20 | Incoming crypto transactions delayed | minor | 1 hr, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-30 20:21 | ETH Cashouts Delayed | major | 1 hr, 53 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-21 09:13 | Service Disruption: App unavailable for certain mobile devices | major | 24 hrs, 11 mins | The OTA has been shared, and 3.11.5 has been deployed to the Apple and Google app stores. This issue has now been...read more |
| 2024-11-06 17:00 | Intermittent issues with API | none | 0 second | API performance and availability was degraded for about 30 minutes.API performance and availability was degraded for about 30 minutes. |
| 2024-11-01 14:09 | INTERAC e-Transfer delays due to issue on INTERAC's e-Transfer platform | none | 18 hrs, 19 mins | The issue has been resolved.The issue has been resolved. |
| 2024-10-22 10:03 | E-Transfers Delayed | major | 3 hrs, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-21 21:43 | Delayed BTC Cash-out | minor | 27 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-01 10:36 | Monthly Statements Partially Unavailable | none | 1 hr, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-12 01:00 | [Scheduled] E-Transfer Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-07 00:52 | ETH Cash-out delayed | major | 1 hr, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-22 12:18 | E-Transfers Delayed | minor | 16 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-17 23:00 | [Scheduled] E-Transfer Maintenance | maintenance | 9 hrs, 48 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-13 23:19 | Delayed BTC Cashouts | major | 27 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-09 22:58 | Delayed e-Transfer Deposits and Withdrawals | none | 50 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-09 10:35 | Intermittent issues with SAF / Pay a friend | minor | 2 hrs, 21 mins | This incident has been resolved.This incident has been resolved. |