Current Status: Shopify is UP
We checked the official Shopify status page for updates 5 mins, 5 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-08-29 11:45 | Merchants logging in are seeing 'Continue with email' button as disabled and cannot proceed with log... | minor | 22 mins | Between 15:20 UTC - 16:02 UTC, merchants experienced issues with the "Continue with email" button, preventing log...read more |
| 2025-08-27 12:39 | Some checkouts are returning a 404 Error | critical | 28 mins | The monitoring period is now over and we have confirmed that checkouts are once again working as expected.The monitoring period is now over and we have confirmed that checkouts are once again working as expected. |
| 2025-08-20 21:24 | Some buyers and merchants unable to access storefronts from Brazil | minor | 13 hrs, 36 mins | We continue to work on a resolution to this issue and will no longer be updating https://www.shopifystatus.com/. ...read more |
| 2025-08-17 21:47 | Theme editor returning a permission error for some stores | minor | 35 mins | Between 00:00 - 02:11 UTC , some stores saw a theme editor permission error. A fix was implemented at 02:06 UTC w...read more |
| 2025-08-07 17:48 | Some merchants and customers experiencing issues accessing storefronts | major | 46 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-07 17:20 | Some merchants and customers experiencing issues accessing the storefronts | major | 10 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-07 17:11 | Some merchants and customers experiencing issues accessing storefronts | none | 0 second | Some storefronts are currently inaccessible. We are investigating and will keep you updated.Some storefronts are currently inaccessible. We are investigating and will keep you updated. |
| 2025-08-07 17:11 | Some merchants and customers experiencing issues accessing the storefronts | none | 0 second | Some storefronts are currently inaccessible. We are investigating and will keep you updated.Some storefronts are currently inaccessible. We are investigating and will keep you updated. |
| 2025-08-07 17:11 | Some merchants and customers experiencing issues accessing storefronts | none | 0 second | Some storefronts are currently inaccessible. We are investigating and will keep you updated.Some storefronts are currently inaccessible. We are investigating and will keep you updated. |
| 2025-08-06 01:27 | Intermittent issues for buyers attempting to use "Sign in with Shop" due to SMS provider outages | major | 4 hrs, 39 mins | Between 6:25 - 10:00 UTC, some buyers experienced intermittent issues receiving One Time Passcode SMS messages wh...read more |
| 2025-08-05 23:49 | Intermittent errors impacting US Central region | major | 3 hrs, 11 mins | Between 02:53 - 06:45, we experienced increased error rates including intermittent 500 errors impacting storefron...read more |
| 2025-08-01 12:16 | Some merchants encountering blank pages within their admins | major | 1 hr, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-01 09:15 | PayPal is providing error messages when processing payments | minor | 2 hrs, 12 mins | The issue has now been resolved. The monitoring period for this issue has ended and no further impact has been ob...read more |
| 2025-07-29 17:00 | Partner dashboard not loading correctly for some public apps | minor | 40 mins | Between 21:08 - 21:29 UTC, we experienced partner dashboard unexpected errors when accessing public apps. A fix w...read more |
| 2025-07-29 16:08 | Some Merchants encountering error messages within their admins | minor | 35 mins | Between 19:48 - 20:20 UTC, we experienced merchants encountering error messages within their admins. A fix was im...read more |
| 2025-07-28 20:13 | PayPal Express providing error messages when activating the service as a third-party payment gateway | minor | 46 mins | Between 11:43 - 12:58 UTC, PayPal experienced an issue with PayPal Express activation. A fix was implemented by P...read more |
| 2025-07-24 13:11 | Help Center support is unavailable for some merchants | major | 47 mins | A fix was implemented at 17:35 UTC, which resolved the issue. The monitoring period for this issue has ended and ...read more |
| 2025-07-21 05:32 | Shopify Payments not processing some payments | minor | 5 hrs, 52 mins | The monitoring period for this issue has ended and no further impact has been observed.The monitoring period for this issue has ended and no further impact has been observed. |
| 2025-07-18 11:35 | Some users are encountering error messages with admins, checkouts, storefronts, and POS | major | 2 hrs, 48 mins | Between 15:00 UTC and 16:47 UTC, a service disruption from our networking provider, Google Cloud (https://status....read more |
| 2025-07-16 22:29 | Unexpected API Versions served to some Merchants | none | 0 second | Between July 16th at 15:00 UTC – July 17th at 01:11 UTC, we experienced an issue where unexpected versions of som...read more |
| 2025-07-16 15:06 | Unexpected API Versions served to some Merchants | major | 0 second | The issue has been fixed and working at normal operational levels. We are now in monitoring phase until the full ...read more |
| 2025-07-16 06:24 | hCaptcha "Draw a box challenge" not working on non English language stores, that are eligible for Bo... | minor | 1 hr, 29 mins | A fix has been implemented by hCaptcha at 11:45 UTC, which resolved the issue. The monitoring period for this iss...read more |
| 2025-07-14 13:12 | Some users are unable to connect to Live Support | critical | 1 hr, 58 mins | The issue impacting connecting to Live Support is resolved, and users are now able to access this as usual.The issue impacting connecting to Live Support is resolved, and users are now able to access this as usual. |
| 2025-07-05 10:25 | Some Merchants are unable to select a new subscription plan | minor | 1 hr, 55 mins | Between 13:44 UTC - 16:06 UTC, we experienced issues where some merchants were unable to select a new subscriptio...read more |
| 2025-07-01 01:41 | Some merchants may experience issues accessing apps using managed pricing | minor | 2 hrs, 38 mins | Between 4:08 UTC and 8:00 UTC, we experienced an issue where some newly installed apps would encounter errors in ...read more |
| 2025-06-24 18:57 | Shop Pay unavailable | minor | 33 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-24 13:46 | Some POS transactions are not completing on iOS devices Actions | major | 3 hrs, 6 mins | Between 16:31 UTC and 19:48 UTC, we experienced an issue due to which some POS transactions could not be complete...read more |
| 2024-10-14 08:21 | Pre-BFCM status page test | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2023-03-13 11:24 | Some Merchants are experiencing issues accessing Storefronts and Shopify Admins | critical | 41 mins | This incident has been resolved.This incident has been resolved. |
| 2022-12-09 15:15 | [Scheduled] Apps Redis Maintenance | maintenance | 1 hr, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-10-25 11:50 | Some merchants are encountering errors within their admin | major | 2 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-21 02:59 | We are investigating an issue preventing web traffic to our servers | major | 1 hr, 12 mins | All traffic is back to normal levels, we are no longer seeing errors and believe this fix has worked as intended.All traffic is back to normal levels, we are no longer seeing errors and believe this fix has worked as intended. |
| 2021-06-08 06:24 | Assets not loading for some Shopify services | critical | 56 mins | This incident has been resolved.This incident has been resolved. |
| 2020-03-22 08:30 | Interruption in service on some stores | minor | 0 second | Some stores are currently inaccessible. We are investigating and will keep you updated.Some stores are currently inaccessible. We are investigating and will keep you updated. |
| 2020-03-19 20:21 | Admin left nav is missing elements | minor | 3 mins | This incident has now been resolved, and all items in the left nav are now back to normal.This incident has now been resolved, and all items in the left nav are now back to normal. |
| 2020-03-18 17:16 | Login issues affecting some merchants | minor | 3 hrs, 38 mins | The incident affecting logins for merchants and partners is now resolved.The incident affecting logins for merchants and partners is now resolved. |
| 2020-02-27 09:15 | Theme Editor degraded | minor | 1 hr, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2020-02-10 09:36 | Some discount codes might be improperly applied at checkout | minor | 2 hrs, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2020-01-25 15:05 | Checkout completion delayed for some stores | major | 11 mins | This incident has been resolved.This incident has been resolved. |
| 2020-01-25 14:48 | PayPal not processing payments | major | 25 mins | This incident has been resolved.This incident has been resolved. |
| 2020-01-23 18:00 | Shopify storefronts not loading correctly for some stores | none | 0 second | Some Shopify storefronts may not have been loading correctly. The problem has now been resolved.Some Shopify storefronts may not have been loading correctly. The problem has now been resolved. |
| 2020-01-20 09:31 | Failures with Shopify Shipping, Shopify Pay and Admin access | critical | 22 mins | This incident has been resolved.This incident has been resolved. |
| 2020-01-17 07:37 | Checkout completion delayed for some stores | none | 20 mins | This incident has been resolved.This incident has been resolved. |
| 2019-12-19 16:24 | Customer notification emails not being sent for some stores | minor | 44 mins | This incident has been resolved.This incident has been resolved. |
| 2019-12-07 14:30 | Some Shopify apps and services are experiencing difficulties | minor | 0 second | From 2:29 PM EST to 4:23 PM EST, we experienced a partial outage affecting a number of Shopify apps and services ...read more |
| 2019-12-04 17:30 | Avalara service degradation causing some checkouts for merchants using Avalara to fall back to Shopi... | major | 34 mins | This incident has been resolved.This incident has been resolved. |
| 2019-12-04 17:13 | Checkouts on some stores are unavailable | minor | 1 hr, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2019-12-03 10:41 | Shopify admin is currently unreachable | critical | 10 mins | This incident has been resolved.This incident has been resolved. |
| 2019-12-02 11:31 | FedEx shipping rates not available at checkout | minor | 6 hrs, 19 mins | This incident has been resolved.This incident has been resolved. |
| 2019-11-28 10:41 | Facebook sales channel not syncing | minor | 6 hrs, 14 mins | This incident has been resolved.This incident has been resolved. |