Current Status: Shortcut is UP
We checked the official Shortcut status page for updates 1 min, 45 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-06 22:33 | Issues with serving API requests | minor | 10 hrs, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-20 16:59 | Shortcut Slack App: Temporary event handling outage for new installations | major | 32 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-19 20:18 | Shortcut Outage | critical | 17 hrs, 48 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-22 01:37 | Delays in processing GitHub events | none | 0 second | Jan 21, 20:37 ESTResolved - This incident has been resolved.Jan 21, 19:12 ESTInvestigating - We are currently inv...read more |
| 2024-11-01 14:58 | Login page regression | none | 0 second | Nov 1, 10:58 EDTResolved - We experienced increased 500s on our login page from 14:23 UTC until 14:51 UTC on 11/...read more |
| 2024-11-01 14:55 | Customers are having issues with linking Sentry issues to Shortcut Stories. We are investigating the... | none | 0 second | Nov 1, 10:55 EDTResolved - This incident has been resolved.Oct 23, 08:53 EDTMonitoring - Sentry has identified t...read more |
| 2024-10-10 20:00 | Interruption of updates service | none | 0 second | Oct 10, 16:00 EDTResolved - Some users were not seeing changes made to their workspace. A fix has been applied, a...read more |
| 2024-10-04 12:24 | Delayed updates | none | 0 second | Oct 4, 08:24 EDTResolved - We believe that this incident is resolved.Oct 3, 17:46 EDTMonitoring - We believe th...read more |
| 2024-09-26 14:01 | Shortcut Docs: Public Docs Not Rendering | none | 0 second | Sep 26, 10:01 EDTResolved - This incident has been resolved.Sep 26, 09:43 EDTIdentified - The issue has been iden...read more |
| 2024-09-13 19:23 | Performance Degradation | none | 0 second | Sep 13, 15:23 EDTResolved - Identified the cause of the performance regression due to slow database queries. The ...read more |
| 2024-09-06 22:17 | Improper Redirect to www.www.shortcut.com | none | 0 second | Sep 6, 18:17 EDTResolved - This incident has been resolved by Webflow (https://status.webflow.com/incidents/s5vj...read more |
| 2024-08-23 18:05 | Docs feature outage | none | 0 second | Aug 23, 14:05 EDTResolved - This incident has been resolved.Aug 23, 10:00 EDTMonitoring - A fix has been implemen...read more |
| 2024-07-25 18:00 | Attachment link errors | none | 0 second | Jul 25, 14:00 EDTResolved - We experienced an issue in an interaction between some changed analytics functionalit...read more |
| 2024-07-12 15:56 | Delays in processing some GitHub webhooks | none | 0 second | Jul 12, 11:56 EDTResolved - This incident has been resolved.Jul 12, 11:04 EDTInvestigating - We are seeing delays...read more |
| 2024-07-11 17:01 | Delays in processing some GitHub webhooks | none | 0 second | Jul 11, 13:01 EDTResolved - This incident has been resolved.Jul 11, 11:07 EDTInvestigating - We are seeing delays...read more |
| 2024-07-08 18:00 | Elevated errors from CDN | none | 0 second | Jul 8, 14:00 EDTResolved - There was an incident (https://www.fastlystatus.com/incident/376675) affecting our CD...read more |
| 2024-03-16 02:26 | Async Processing Delays | none | 0 second | Mar 15, 22:26 EDTResolved - This incident has been resolved.Mar 15, 21:59 EDTIdentified - The issue has been iden...read more |
| 2024-03-08 15:14 | GQL Performance Issues | none | 0 second | Mar 8, 10:14 ESTResolved - This incident has been resolved.Mar 8, 09:45 ESTIdentified - The issue has been iden...read more |
| 2024-02-27 22:24 | In-channel Slack notifications are delayed | none | 0 second | Feb 27, 17:24 ESTResolved - This incident has been resolved.Feb 27, 16:38 ESTInvestigating - Users may see in-cha...read more |
| 2024-02-13 17:56 | GQL Performance Issues | none | 0 second | Feb 13, 12:56 ESTResolved - This incident has been resolved.Feb 13, 12:55 ESTUpdate - Fix has been deployed and I...read more |
| 2024-01-10 14:13 | Delayed VCS webhook processing | none | 0 second | Jan 10, 09:13 ESTResolved - This incident has been resolved.Jan 10, 09:00 ESTMonitoring - A fix has been implemen...read more |
| 2023-09-25 19:21 | Delayed processing of in-channel Slack notifications | none | 0 second | Sep 25, 15:21 EDTResolved - This incident has been resolved.Sep 25, 14:29 EDTMonitoring - Users of the Slack inte...read more |
| 2023-04-21 19:44 | Search results are behind real-time | none | 0 second | Apr 21, 15:44 EDTResolved - This incident has been resolved.Apr 21, 14:29 EDTMonitoring - Search indexing rate is...read more |
| 2023-03-23 20:56 | Performance Degradation | none | 0 second | Mar 23, 16:56 EDTResolved - This incident has been resolved and Shortcut is operating normally.Mar 23, 16:44 EDTM...read more |
| 2023-03-16 16:48 | Docs were getting stuck in a reload loop. Refreshing the doc should fix it. | none | 0 second | Mar 16, 12:48 EDTResolved - This incident has been resolved.Mar 16, 12:24 EDTUpdate - We are continuing to monito...read more |
| 2023-03-16 05:30 | Some docs are showing errors | minor | 0 second | We are seeing incidents of a small number of Documents that are stuck in a loop where they need to be constantly ...read more |
| 2022-12-10 12:00 | [Scheduled] Database Maintenance | maintenance | 2 hrs, 45 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-09-22 06:36 | Search indexing delay | minor | 31 hrs, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2022-08-29 10:17 | app.shortcut.com currently not loading | critical | 16 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-24 17:36 | Search indexing is delayed | minor | 17 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-15 16:00 | [Scheduled] Google Sheets Integration update | maintenance | 2 hrs, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-06-09 23:26 | Elevated error rates | minor | 1 hr, 52 mins | The upstream AWS incident has been resolved and the Shortcut application and associated services are healthy.The upstream AWS incident has been resolved and the Shortcut application and associated services are healthy. |
| 2022-04-20 15:53 | Search indexing is delayed. | major | 16 hrs, 40 mins | The cause of the delay has been addressed, and indexing has caught up.The cause of the delay has been addressed, and indexing has caught up. |
| 2022-04-14 13:54 | Search indexing is delayed | minor | 17 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-22 13:22 | VCS and Slack integration delays | minor | 20 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-09 16:06 | Some subsystems are experiencing delays | minor | 6 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-02 12:57 | Search indexing is delayed | minor | 19 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2022-01-07 13:04 | Some users are not seeing changes to stories reflected in the application UI | minor | 3 hrs, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2022-01-04 14:05 | Delayed processing of GitHub events for some users | none | 2 hrs, 30 mins | We have fully caught up and are currently processing incoming GitHub events within the expected time.We have fully caught up and are currently processing incoming GitHub events within the expected time. |
| 2021-12-07 10:49 | Widespread Intermittent outages | major | 21 hrs, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2021-11-03 07:50 | Delays in sending outgoing webhooks | none | 7 hrs, 43 mins | We have deployed a fix, and are currently delivering outgoing webhook events within the expected time.We have deployed a fix, and are currently delivering outgoing webhook events within the expected time. |
| 2021-11-02 21:33 | Issues with updating story description | minor | 41 mins | This incident has been resolved.This incident has been resolved. |
| 2021-11-01 08:40 | Outgoing webhook delays | minor | 20 mins | This incident has been resolved.This incident has been resolved. |
| 2021-10-20 20:02 | Delays in delivering webhook payloads | none | 21 mins | This incident has been resolved.This incident has been resolved. |
| 2021-10-13 11:45 | Github webhooks delay | minor | 3 hrs, 53 mins | This incident has been resolved.This incident has been resolved. |
| 2021-08-02 15:00 | TLS certificate | none | 0 second | Today we introduced a change to the TLS certificates that serve our backend API services to reduce the number of ...read more |
| 2021-07-29 13:00 | Google Sheets processing delayed | minor | 3 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2021-07-20 19:17 | Search and Event Delays | minor | 3 hrs | This incident has been resolved.This incident has been resolved. |
| 2021-07-06 12:39 | Google Sheets Processing Delays | minor | 6 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2021-06-29 12:51 | Email notification processing delays | minor | 6 hrs, 38 mins | This incident has been resolved.This incident has been resolved. |