Current Status: Shortcut is UP
We checked the official Shortcut status page for updates 4 mins, 42 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-10-30 11:36 | Async Processing Delays | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2025-10-20 18:36 | Korey Cloud Provider Issue | major | 12 hrs, 52 mins | This incident has been resolved.This incident has been resolved. |
| 2025-10-20 18:32 | Korey Cloud Provider Issues | none | 0 second | We're seeing more authentication errors from a cloud provider, causing Korey login issues and disrupting user inv...read more |
| 2025-10-20 03:12 | Shortcut Unavailable due to AWS Outage | critical | 2 hrs, 23 mins | From approximately 3:12am EDT until 5:35am EDT, Shortcut was unavailable. We identified the cause to be the wides...read more |
| 2025-10-20 03:00 | Shortcut unavailable due to AWS outage | critical | 0 second | From approximately 3:12am EDT until 5:30am EDT, Shortcut was unavailable. We identified the cause to be the wides...read more |
| 2025-10-01 12:14 | Issues with search | major | 1 hr, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-21 15:30 | Webflow Partial Outage | major | 27 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-31 15:25 | Application not loading for some EU customers | none | 0 second | Jul 31, 11:25 EDTResolved - This incident has been resolved.Jul 31, 09:41 EDTMonitoring - We've identified specif...read more |
| 2025-07-24 23:00 | Application not loading for some APAC customers | none | 0 second | Jul 24, 19:00 EDTResolved - Some customers in the APAC region weren't able to load app.shortcut.com due to a impr...read more |
| 2025-07-22 21:35 | Features unexpectedly considered disabled | none | 0 second | Jul 22, 17:35 EDTResolved - This incident has been resolved.Jul 22, 17:29 EDTIdentified - We believe we have iden...read more |
| 2025-06-04 14:11 | Application not loading for European customers | none | 0 second | Jun 4, 10:11 EDTResolved - This incident has been resolved.Jun 4, 09:31 EDTMonitoring - We have identified an i...read more |
| 2025-03-07 14:30 | Issues with serving API requests | none | 0 second | Mar 7, 09:30 ESTResolved - This incident has been resolved.Mar 6, 22:43 ESTMonitoring - A fix has been implemen...read more |
| 2025-02-20 22:31 | Shortcut Slack App: Temporary event handling outage for new installations | none | 0 second | Feb 20, 17:31 ESTResolved - This incident has been resolved.Feb 20, 16:59 ESTIdentified - The issue has been iden...read more |
| 2025-02-20 19:06 | Shortcut Outage | none | 0 second | Feb 20, 14:06 ESTResolved - This incident has been resolved.Feb 20, 11:27 ESTUpdate - We are continuing to monito...read more |
| 2025-01-22 01:37 | Delays in processing GitHub events | none | 0 second | Jan 21, 20:37 ESTResolved - This incident has been resolved.Jan 21, 19:12 ESTInvestigating - We are currently inv...read more |
| 2024-11-01 14:58 | Login page regression | none | 0 second | Nov 1, 10:58 EDTResolved - We experienced increased 500s on our login page from 14:23 UTC until 14:51 UTC on 11/...read more |
| 2024-11-01 14:55 | Customers are having issues with linking Sentry issues to Shortcut Stories. We are investigating the... | none | 0 second | Nov 1, 10:55 EDTResolved - This incident has been resolved.Oct 23, 08:53 EDTMonitoring - Sentry has identified t...read more |
| 2024-10-10 20:00 | Interruption of updates service | none | 0 second | Oct 10, 16:00 EDTResolved - Some users were not seeing changes made to their workspace. A fix has been applied, a...read more |
| 2024-10-04 12:24 | Delayed updates | none | 0 second | Oct 4, 08:24 EDTResolved - We believe that this incident is resolved.Oct 3, 17:46 EDTMonitoring - We believe th...read more |
| 2024-09-26 14:01 | Shortcut Docs: Public Docs Not Rendering | none | 0 second | Sep 26, 10:01 EDTResolved - This incident has been resolved.Sep 26, 09:43 EDTIdentified - The issue has been iden...read more |
| 2024-09-13 19:23 | Performance Degradation | none | 0 second | Sep 13, 15:23 EDTResolved - Identified the cause of the performance regression due to slow database queries. The ...read more |
| 2024-09-06 22:17 | Improper Redirect to www.www.shortcut.com | none | 0 second | Sep 6, 18:17 EDTResolved - This incident has been resolved by Webflow (https://status.webflow.com/incidents/s5vj...read more |
| 2024-08-23 18:05 | Docs feature outage | none | 0 second | Aug 23, 14:05 EDTResolved - This incident has been resolved.Aug 23, 10:00 EDTMonitoring - A fix has been implemen...read more |
| 2024-07-25 18:00 | Attachment link errors | none | 0 second | Jul 25, 14:00 EDTResolved - We experienced an issue in an interaction between some changed analytics functionalit...read more |
| 2024-07-12 15:56 | Delays in processing some GitHub webhooks | none | 0 second | Jul 12, 11:56 EDTResolved - This incident has been resolved.Jul 12, 11:04 EDTInvestigating - We are seeing delays...read more |
| 2024-07-11 17:01 | Delays in processing some GitHub webhooks | none | 0 second | Jul 11, 13:01 EDTResolved - This incident has been resolved.Jul 11, 11:07 EDTInvestigating - We are seeing delays...read more |
| 2024-07-08 18:00 | Elevated errors from CDN | none | 0 second | Jul 8, 14:00 EDTResolved - There was an incident (https://www.fastlystatus.com/incident/376675) affecting our CD...read more |
| 2024-03-15 21:58 | Async Processing Delays | major | 28 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-08 09:45 | GQL Performance Issues | minor | 29 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-27 16:38 | In-channel Slack notifications are delayed | none | 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-13 10:40 | GQL Performance Issues | major | 2 hrs, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-10 08:52 | Delayed VCS webhook processing | none | 21 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-25 14:29 | Delayed processing of in-channel Slack notifications | minor | 52 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-21 14:00 | Search results are behind real-time | minor | 1 hr, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2023-03-23 16:28 | Performance Degradation | major | 28 mins | This incident has been resolved and Shortcut is operating normally.This incident has been resolved and Shortcut is operating normally. |
| 2023-03-16 09:46 | Docs were getting stuck in a reload loop. Refreshing the doc should fix it. | major | 3 hrs, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2023-03-16 05:30 | Some docs are showing errors | minor | 0 second | We are seeing incidents of a small number of Documents that are stuck in a loop where they need to be constantly ...read more |
| 2022-12-10 12:00 | [Scheduled] Database Maintenance | maintenance | 2 hrs, 45 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-09-22 06:36 | Search indexing delay | minor | 31 hrs, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2022-08-29 10:17 | app.shortcut.com currently not loading | critical | 16 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-24 17:36 | Search indexing is delayed | minor | 17 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-15 16:00 | [Scheduled] Google Sheets Integration update | maintenance | 2 hrs, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-06-09 23:26 | Elevated error rates | minor | 1 hr, 52 mins | The upstream AWS incident has been resolved and the Shortcut application and associated services are healthy.The upstream AWS incident has been resolved and the Shortcut application and associated services are healthy. |
| 2022-04-20 15:53 | Search indexing is delayed. | major | 16 hrs, 40 mins | The cause of the delay has been addressed, and indexing has caught up.The cause of the delay has been addressed, and indexing has caught up. |
| 2022-04-14 13:54 | Search indexing is delayed | minor | 17 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-22 13:22 | VCS and Slack integration delays | minor | 20 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-09 16:06 | Some subsystems are experiencing delays | minor | 6 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-02 12:57 | Search indexing is delayed | minor | 19 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2022-01-07 13:04 | Some users are not seeing changes to stories reflected in the application UI | minor | 3 hrs, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2022-01-04 14:05 | Delayed processing of GitHub events for some users | none | 2 hrs, 30 mins | We have fully caught up and are currently processing incoming GitHub events within the expected time.We have fully caught up and are currently processing incoming GitHub events within the expected time. |