Sift Status

Is Sift down?

Current Status: Sift is UP

We checked the official Sift status page for updates 1 min, 17 seconds ago.

Past Sift Incidents

Source: Official Sift status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-08-15 16:25 Sift API services are down
none
0 second

Aug 15, 09:25 PDTResolved - This incident has been resolved and all services are operational.Aug 15, 08:48 PDTIde...

2024-01-23 03:30 Workflow Review Queue Partial Disruption
none
0 second

Jan 22, 19:30 PSTResolved - Workflow Review Queues were not populated for certain entity types from January 22nd ...

2024-01-16 00:00 Sift API service partial disruption
none
0 second

Jan 15, 16:00 PSTResolved - Sift API service experienced a partial disruption from 3:58pm PST - 4:50pm PST interm...

2024-01-09 02:00 API Processing and Console Access Issues
none
0 second

Jan 8, 18:00 PSTResolved - From 5:44 - 5:55pm PT, Sift experienced elevated failure rates in Events API requests...

2023-04-03 20:11 Sift API endpoints are down due to an infrastructure failure
none
0 second

Apr 3, 13:11 PDTResolved - This incident has been resolved. We have fully restored our services.Apr 3, 12:43 PD...

2022-11-24 20:42 Sift Console is unavailable
none
0 second

Nov 24, 12:42 PSTResolved - This incident has been resolved.Nov 24, 10:27 PSTMonitoring - Our systems are back to...

2022-11-24 16:49 Elevated API failure rates
none
0 second

Nov 24, 08:49 PSTResolved - The issue has been resolved. Latency and error rates are back to normal. We are conti...

2022-11-24 11:05 Sift Console is unavailable
none
0 second

Nov 24, 03:05 PSTResolved - Sift Console issue has been resolved and fully operational. Thank you for your patien...

2022-08-26 04:30 Console indexing outage
none
0 second

Aug 25, 21:30 PDTResolved - At this time the issue with Console Indexing service has been resolved.At Sift we val...

2022-08-23 18:04 Elevated Score API Latency & Mobile events errors
none
0 second

Aug 23, 11:04 PDTResolved - We have identified the root cause for this issue and the issue has been resolved. We ...

2022-08-11 16:54 Elevated API failure rates
none
0 second

Aug 11, 09:54 PDTResolved - Between 8:06am PDT and 8:40am PDT, Sift was making infrastructure upgrades which caus...

2021-11-16 18:32 Sift Console Inaccessible
none
0 second

Nov 16, 10:32 PSTResolved - The incident has been resolved and Sift services have been fully restored as of 10:09...

2021-11-04 23:34 Elevated API failure rates
none
0 second

Nov 4, 16:34 PDTResolved - From 3:32-4:16pm Pacific time, Sift experienced increased API failure rates across al...

2021-06-21 15:52 Elevated Synchronous Workflow & Score Error Rates
none
0 second

Jun 21, 08:52 PDTResolved - This incident has been resolved.Jun 21, 08:52 PDTUpdate - We are continuing to monito...

2021-05-20 22:03 Score and Workflow Processing Issues
none
0 second

May 20, 15:03 PDTResolved - This incident has been resolved.May 20, 14:38 PDTMonitoring - As of 2:27pm Pacific, f...

2021-04-09 23:16 Score and Workflow Processing Issues
none
0 second

Apr 9, 16:16 PDTResolved - All scoring is back to normal.Apr 9, 13:50 PDTMonitoring - Synchronous Scores and Wo...

2021-03-01 18:14 Score and Workflow Processing Issues
none
0 second

Mar 1, 10:14 PSTResolved - Between 9:29am-9:57am Pacific today, Sift experienced issues processing score and wor...

2020-10-13 21:39 Elevated Synchronous Workflow & Score Error Rates
none
0 second

Oct 13, 14:39 PDTResolved - From 1:41pm-2:10pm Pacific, Sift saw an increased failure rate in our synchronous wor...

2020-06-05 01:20 Elevated Sync Scoring & Workflows Error Rates
none
0 second

Jun 4, 18:20 PDTResolved - This incident has been resolved. Please contact support@sift.com with any questions.J...

2020-05-21 02:05 Delays in Asynchronous Event Ingestion
none
0 second

May 20, 19:05 PDTResolved - The incident has been resolved and there should be no more delays in processing. If y...

2020-04-08 04:19 Cloud Service Provider Failures
none
0 second

Apr 7, 21:19 PDTResolved - This incident has been resolved.Apr 7, 20:38 PDTMonitoring - All Sift systems are op...

2020-01-14 20:50 Intermittent Console Slowness
none
0 second

Jan 14, 12:50 PSTResolved - As of 12 noon PST the console back to normal load times. Please contact support@sift....

2019-12-23 16:32 Intermittent Login & API Issues
none
0 second

Dec 23, 08:32 PSTResolved - The issue has been resolved. Both logging in and our APIs are back to normal.Dec 23, ...

2019-05-08 02:34 Elevated Score API Latency
none
0 second

May 7, 19:34 PDTResolved - This incident has been resolved.May 7, 18:53 PDTMonitoring - The latencies have been...

2019-04-05 04:29 Delays in asynchronous event processing
none
0 second

Apr 4, 21:29 PDTResolved - This incident has been resolved.Apr 4, 21:27 PDTUpdate - The backlog of events has b...

2019-04-02 00:58 Delays in asynchronous event processing
minor
30 hrs, 47 mins

All systems are healthy.All systems are healthy.

2019-04-02 00:15 Elevated score latency
minor
38 mins

This incident has been resolved.This incident has been resolved.

2019-03-23 02:08 Elevated score latencies
major
6 hrs, 26 mins

This incident has been resolved.This incident has been resolved.

2019-03-15 12:59 elevated score latency
minor
1 hr, 3 mins

This incident has been resolved.This incident has been resolved.

2019-03-11 19:13 Increased error rate to synchronous score and workflow requests
major
21 mins

The incident has been resolved. Our APIs are back to fully operational.The incident has been resolved. Our APIs are back to fully operational.

2019-02-14 14:01 Elevated scoring latency
none
10 mins

This incident has been resolved.This incident has been resolved.

2018-11-28 08:47 Delays in asynchronous Event API
minor
2 hrs, 58 mins

Processing delay in events received through the Event API has been resolved and is back to normal. No data has be...

2018-11-08 12:23 Increased Score API and synchronous Event API latencies
minor
6 hrs, 14 mins

Our planned improvements have been completed. Score API and Event API latencies are now back to normal rates.Our planned improvements have been completed. Score API and Event API latencies are now back to normal rates.

2018-10-31 15:14 Delayed Push Notifications and Action
none
3 hrs, 1 min

This incident has been resolved.This incident has been resolved.

2018-10-29 14:06 Delayed Webhooks
minor
1 hr

Webhook backlog has been cleared.Webhook backlog has been cleared.

2018-10-24 14:44 Workflows, Console, Explore, and Insights are having degraded performance
minor
5 hrs, 27 mins

Backlog have been cleared.Backlog have been cleared.

2018-10-22 11:45 Degraded workflows performance
minor
5 hrs, 1 min

This incident has been resolved.This incident has been resolved.