Current Status: Smartsheet is UP
We checked the official Smartsheet status page for updates 3 mins, 13 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-08-27 06:43 | Data Shuttle | major | 4 hrs, 1 min | This incident has been resolved.This incident has been resolved. |
| 2025-08-25 17:34 | Smartsheet App Unavailable | critical | 2 hrs, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-15 17:27 | Investigating: Smartsheet Inaccessible | major | 2 hrs, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-09 16:09 | Intermittent Errors When Creating Assets (Sheets, Reports, Dashboards, Workspaces) | minor | 2 hrs, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-06 18:25 | 503 Errors on File Upload | major | 3 hrs, 4 mins | This incident is resolved.This incident is resolved. |
| 2025-06-24 11:43 | Investigating Customer Support Portal Issues | minor | 2 hrs, 50 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-23 13:19 | Errors with Dynamic Views with a report source | minor | 3 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-23 09:48 | Investigating errors with form submissions and sheets not loading | minor | 3 hrs, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-17 03:19 | Admin Center page is not reachable | major | 5 hrs, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-12 11:54 | Google Cloud Service Incident affecting Smartsheet Functionality | major | 4 hrs, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-27 20:42 | Intermittent Smartsheet Access | none | 0 second | May 27, 13:42 PDTResolved - This incident has been resolved.May 27, 11:23 PDTMonitoring - We've identified an iss...read more |
| 2025-05-07 18:17 | Smartsheet intermittent errors | none | 0 second | May 7, 11:17 PDTResolved - This incident has been resolved.May 7, 09:08 PDTMonitoring - We have identified the ...read more |
| 2025-04-30 08:34 | Smartsheet access issues and unexpected errors | none | 0 second | Apr 30, 01:34 PDTResolved - This incident has been resolvedApr 29, 23:24 PDTMonitoring - A fix has been implement...read more |
| 2025-04-24 19:59 | Delays in Workflow Automation and Sheet Access | none | 0 second | Apr 24, 12:59 PDTResolved - This incident has been resolvedApr 24, 10:34 PDTMonitoring - We have identified the i...read more |
| 2025-04-22 02:29 | Unable to load Dashboards | none | 0 second | Apr 21, 19:29 PDTResolved - This incident has been resolved.Apr 21, 15:05 PDTMonitoring - A fix has been implemen...read more |
| 2025-04-08 14:27 | Login attempts failures | none | 0 second | Apr 8, 07:27 PDTResolved - This incident has been resolved.Apr 8, 07:07 PDTUpdate - We are continuing to invest...read more |
| 2025-04-05 00:49 | Dashboards and template creation failing | none | 0 second | Apr 4, 17:49 PDTResolved - This incident has been resolved.Apr 4, 15:43 PDTMonitoring - We have identified the ...read more |
| 2025-04-04 00:46 | Intermittent app connectivity | none | 0 second | Apr 3, 17:46 PDTResolved - This incident has been resolved.Apr 3, 15:46 PDTMonitoring - We have identified the ...read more |
| 2025-03-27 18:03 | Investigating Workflow Automation and Search delays and errors loading Sheets | none | 0 second | Mar 27, 11:03 PDTResolved - This incident has been resolved.Mar 27, 08:38 PDTMonitoring - A fix has been implemen...read more |
| 2025-03-20 15:56 | Workflows are currently Delayed & Some Sheets Not Loading | none | 0 second | Mar 20, 08:56 PDTResolved - This incident has been resolved.Mar 20, 07:55 PDTInvestigating - We have identified a...read more |
| 2025-02-15 05:12 | Brandfolder Maintenance | none | 0 second | Feb 14, 21:12 PSTCompleted - As part of Smartsheet’s commitment to providing the highest quality product, Brandfo...read more |
| 2025-01-28 02:55 | Users may experience issues Log in and opening assets | none | 0 second | Jan 27, 18:55 PSTResolved - This incident has been resolved.Jan 27, 16:55 PSTMonitoring - A fix has been implemen...read more |
| 2025-01-23 22:39 | Unable to Open Newly Created Assets | none | 0 second | Jan 23, 14:39 PSTResolved - We received some customer reports of permissions errors after creating new assets bet...read more |
| 2025-01-18 00:30 | Temporary Authentication Outage | none | 0 second | Jan 17, 16:30 PSTResolved - Between 4:25 pm and 4:30 pm PST, some users experienced errors signing in or signing ...read more |
| 2025-01-17 22:48 | In-App Support Chat Delay | none | 0 second | Jan 17, 14:48 PSTResolved - This incident has been resolved.Jan 17, 11:04 PSTUpdate - We are continuing to invest...read more |
| 2025-01-17 22:22 | Smartsheet Delay/Failing to Load | none | 0 second | Jan 17, 14:22 PSTResolved - Resolved - This incident has been resolved.Jan 17, 14:19 PSTInvestigating - We are in...read more |
| 2025-01-15 10:30 | Permissions Errors for Newly Created Assets | major | 2 hrs, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-09 11:23 | Dashboard Loading Issues | major | 2 hrs, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-18 09:30 | Loading delays and errors with sheets, dashboards, reports and workspaces | minor | 11 mins | The issue has been identified and a fix has been implemented.The issue has been identified and a fix has been implemented. |
| 2024-12-04 11:08 | Sheet loading delays and errors | minor | 15 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-15 14:05 | Data Shuttle Run on Attachment issues | major | 5 hrs, 7 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-05 12:14 | Control Center Degraded Performance | minor | 8 mins | A fix has been implemented and we are monitoring to ensure the continued stability of this featureA fix has been implemented and we are monitoring to ensure the continued stability of this feature |
| 2024-11-04 17:10 | Degraded Access to Smartsheet | none | 0 second | Between 4:14 PM and 4:18 PM PST, users may have experienced degraded access to Smartsheet, including issues with ...read more |
| 2024-11-04 15:18 | Control Center Degraded Performance | none | 0 second | Control Center experienced a provisioning issue from 11/1 at 1:47 PM PST to 11/4 at 9:15 AM PST. During this time...read more |
| 2024-10-28 08:30 | Automated Workflows Delayed | minor | 3 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-21 02:00 | WorkApps Degraded Performance | major | 2 hrs, 48 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-15 15:46 | Data Shuttle login errors | major | 3 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-02 10:49 | Brandfolder Asset Access | minor | 197 hrs, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-01 12:03 | Brandfolder Asset Access | minor | 4 hrs, 32 mins | This issue has been resolved.This issue has been resolved. |
| 2024-09-30 07:31 | Investigating | major | 3 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-24 10:39 | Investigating errors in Smartsheet | minor | 2 hrs, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-20 12:04 | Investigating an issue previewing attachments | major | 2 hrs, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-10 17:24 | Unable to access Smartsheet | critical | 2 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-04 06:50 | Smartsheet down when logging in | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-08-14 03:58 | Unable to Create or Edit Copy/Move Row Automation Workflows | major | 2 hrs, 32 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-09 22:04 | [Scheduled] Brandfolder Scheduled Maintenance 1 | maintenance | 56 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-08 10:00 | Sheets & Dashboards Performance Issues | minor | 2 hrs, 31 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-05 08:27 | Smartsheet App Slow Performance | minor | 7 hrs, 19 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-02 09:38 | Smartsheet App Issues | major | 2 hrs, 36 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-01 14:12 | Issue loading and saving | none | 2 hrs, 17 mins | This incident has been resolved.This incident has been resolved. |