Current Status: Smartsheet is UP
We checked the official Smartsheet status page for updates 53 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-10-20 02:53 | Resolved Connectivity Issue Due to AWS outage | none | 15 hrs, 52 mins | This incident has been resolved and all services remain operational.This incident has been resolved and all services remain operational. |
| 2025-10-14 09:39 | Attachments Disabled Message | major | 4 hrs, 31 mins | This incident has been resolved.This incident has been resolved. |
| 2025-10-09 17:28 | Issues Uploading Attachments Through WorkApps | none | 7 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2025-10-01 02:05 | Workflows and Webhooks not triggering on attachments or comments | minor | 48 mins | Table View is a recently launched view within Smartsheet, and we have identified that Workflows and Webhooks wher...read more |
| 2025-09-08 20:09 | Sheet Loading and Saving | minor | 22 hrs, 21 mins | This incident has been resolvedThis incident has been resolved |
| 2025-08-27 06:43 | Data Shuttle | major | 4 hrs, 1 min | This incident has been resolved.This incident has been resolved. |
| 2025-08-25 17:34 | Smartsheet App Unavailable | critical | 2 hrs, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-16 02:45 | Investigating: Smartsheet Inaccessible | none | 0 second | Jul 15, 19:45 PDTResolved - This incident has been resolved.Jul 15, 17:39 PDTMonitoring - A fix has been implemen...read more |
| 2025-07-10 01:27 | Intermittent Errors When Creating Assets (Sheets, Reports, Dashboards, Workspaces) | none | 0 second | Jul 9, 18:27 PDTResolved - This incident has been resolved.Jul 9, 16:29 PDTMonitoring - A fix has been implemen...read more |
| 2025-07-07 04:29 | 503 Errors on File Upload | none | 0 second | Jul 6, 21:29 PDTResolved - This incident is resolved.Jul 6, 19:20 PDTMonitoring - A mitigation has been impleme...read more |
| 2025-06-24 21:33 | Investigating Customer Support Portal Issues | none | 0 second | Jun 24, 14:33 PDTResolved - This incident has been resolved.Jun 24, 12:25 PDTMonitoring - A fix has been implemen...read more |
| 2025-06-24 00:03 | Errors with Dynamic Views with a report source | none | 0 second | Jun 23, 17:03 PDTResolved - This incident has been resolved.Jun 23, 13:58 PDTMonitoring - A fix has been implemen...read more |
| 2025-06-23 20:18 | Investigating errors with form submissions and sheets not loading | none | 0 second | Jun 23, 13:18 PDTResolved - This incident has been resolved.Jun 23, 10:56 PDTMonitoring - A fix has been implemen...read more |
| 2025-06-17 15:58 | Admin Center page is not reachable | none | 0 second | Jun 17, 08:58 PDTResolved - This incident has been resolved.Jun 17, 06:57 PDTMonitoring - A fix has been implemen...read more |
| 2025-06-12 23:21 | Google Cloud Service Incident affecting Smartsheet Functionality | none | 0 second | Jun 12, 16:21 PDTResolved - This incident has been resolved.Jun 12, 14:18 PDTMonitoring - A fix has been implemen...read more |
| 2025-05-27 20:42 | Intermittent Smartsheet Access | none | 0 second | May 27, 13:42 PDTResolved - This incident has been resolved.May 27, 11:23 PDTMonitoring - We've identified an iss...read more |
| 2025-05-07 18:17 | Smartsheet intermittent errors | none | 0 second | May 7, 11:17 PDTResolved - This incident has been resolved.May 7, 09:08 PDTMonitoring - We have identified the ...read more |
| 2025-04-30 08:34 | Smartsheet access issues and unexpected errors | none | 0 second | Apr 30, 01:34 PDTResolved - This incident has been resolvedApr 29, 23:24 PDTMonitoring - A fix has been implement...read more |
| 2025-04-24 19:59 | Delays in Workflow Automation and Sheet Access | none | 0 second | Apr 24, 12:59 PDTResolved - This incident has been resolvedApr 24, 10:34 PDTMonitoring - We have identified the i...read more |
| 2025-04-22 02:29 | Unable to load Dashboards | none | 0 second | Apr 21, 19:29 PDTResolved - This incident has been resolved.Apr 21, 15:05 PDTMonitoring - A fix has been implemen...read more |
| 2025-04-08 14:27 | Login attempts failures | none | 0 second | Apr 8, 07:27 PDTResolved - This incident has been resolved.Apr 8, 07:07 PDTUpdate - We are continuing to invest...read more |
| 2025-04-05 00:49 | Dashboards and template creation failing | none | 0 second | Apr 4, 17:49 PDTResolved - This incident has been resolved.Apr 4, 15:43 PDTMonitoring - We have identified the ...read more |
| 2025-04-04 00:46 | Intermittent app connectivity | none | 0 second | Apr 3, 17:46 PDTResolved - This incident has been resolved.Apr 3, 15:46 PDTMonitoring - We have identified the ...read more |
| 2025-03-27 18:03 | Investigating Workflow Automation and Search delays and errors loading Sheets | none | 0 second | Mar 27, 11:03 PDTResolved - This incident has been resolved.Mar 27, 08:38 PDTMonitoring - A fix has been implemen...read more |
| 2025-03-20 15:56 | Workflows are currently Delayed & Some Sheets Not Loading | none | 0 second | Mar 20, 08:56 PDTResolved - This incident has been resolved.Mar 20, 07:55 PDTInvestigating - We have identified a...read more |
| 2025-02-14 19:59 | [Scheduled] Brandfolder Maintenance | maintenance | 1 hr, 13 mins | As part of Smartsheet’s commitment to providing the highest quality product, Brandfolder occasionally does mainte...read more |
| 2025-01-27 16:35 | Users may experience issues Log in and opening assets | major | 2 hrs, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-23 13:36 | Unable to Open Newly Created Assets | major | 1 hr, 3 mins | We received some customer reports of permissions errors after creating new assets between 1:12pm to 2:33pm. The e...read more |
| 2025-01-17 16:30 | Temporary Authentication Outage | none | 0 second | Between 4:25 pm and 4:30 pm PST, some users experienced errors signing in or signing up to Smartsheet via the web...read more |
| 2025-01-17 14:19 | Smartsheet Delay/Failing to Load | major | 3 mins | Resolved - This incident has been resolved.Resolved - This incident has been resolved. |
| 2025-01-17 10:26 | In-App Support Chat Delay | minor | 4 hrs, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-15 10:30 | Permissions Errors for Newly Created Assets | major | 2 hrs, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-09 11:23 | Dashboard Loading Issues | major | 2 hrs, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-18 09:30 | Loading delays and errors with sheets, dashboards, reports and workspaces | minor | 11 mins | The issue has been identified and a fix has been implemented.The issue has been identified and a fix has been implemented. |
| 2024-12-04 11:08 | Sheet loading delays and errors | minor | 15 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-15 14:05 | Data Shuttle Run on Attachment issues | major | 5 hrs, 7 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-05 12:14 | Control Center Degraded Performance | minor | 8 mins | A fix has been implemented and we are monitoring to ensure the continued stability of this featureA fix has been implemented and we are monitoring to ensure the continued stability of this feature |
| 2024-11-04 17:10 | Degraded Access to Smartsheet | none | 0 second | Between 4:14 PM and 4:18 PM PST, users may have experienced degraded access to Smartsheet, including issues with ...read more |
| 2024-11-04 15:18 | Control Center Degraded Performance | none | 0 second | Control Center experienced a provisioning issue from 11/1 at 1:47 PM PST to 11/4 at 9:15 AM PST. During this time...read more |
| 2024-10-28 08:30 | Automated Workflows Delayed | minor | 3 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-21 02:00 | WorkApps Degraded Performance | major | 2 hrs, 48 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-15 15:46 | Data Shuttle login errors | major | 3 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-02 10:49 | Brandfolder Asset Access | minor | 197 hrs, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-01 12:03 | Brandfolder Asset Access | minor | 4 hrs, 32 mins | This issue has been resolved.This issue has been resolved. |
| 2024-09-30 07:31 | Investigating | major | 3 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-24 10:39 | Investigating errors in Smartsheet | minor | 2 hrs, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-20 12:04 | Investigating an issue previewing attachments | major | 2 hrs, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-10 17:24 | Unable to access Smartsheet | critical | 2 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-04 06:50 | Smartsheet down when logging in | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-08-14 03:58 | Unable to Create or Edit Copy/Move Row Automation Workflows | major | 2 hrs, 32 mins | This incident has been resolved.This incident has been resolved. |