Current Status: Smartsheet is UP
We checked the official Smartsheet status page for updates 3 mins, 10 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-08 06:58 | Login attempts failures | critical | 29 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-04 14:50 | Dashboards and template creation failing | critical | 2 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-03 15:22 | Intermittent app connectivity | minor | 2 hrs, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-27 07:57 | Investigating Workflow Automation and Search delays and errors loading Sheets | minor | 3 hrs, 6 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-20 07:55 | Workflows are currently Delayed & Some Sheets Not Loading | minor | 1 hr, 1 min | This incident has been resolved.This incident has been resolved. |
| 2025-02-14 19:59 | [Scheduled] Brandfolder Maintenance | maintenance | 1 hr, 13 mins | As part of Smartsheet’s commitment to providing the highest quality product, Brandfolder occasionally does mainte...read more |
| 2025-01-28 02:55 | Users may experience issues Log in and opening assets | none | 0 second | Jan 27, 18:55 PSTResolved - This incident has been resolved.Jan 27, 16:55 PSTMonitoring - A fix has been implemen...read more |
| 2025-01-23 22:39 | Unable to Open Newly Created Assets | none | 0 second | Jan 23, 14:39 PSTResolved - We received some customer reports of permissions errors after creating new assets bet...read more |
| 2025-01-18 00:30 | Temporary Authentication Outage | none | 0 second | Jan 17, 16:30 PSTResolved - Between 4:25 pm and 4:30 pm PST, some users experienced errors signing in or signing ...read more |
| 2025-01-17 22:48 | In-App Support Chat Delay | none | 0 second | Jan 17, 14:48 PSTResolved - This incident has been resolved.Jan 17, 11:04 PSTUpdate - We are continuing to invest...read more |
| 2025-01-17 22:22 | Smartsheet Delay/Failing to Load | none | 0 second | Jan 17, 14:22 PSTResolved - Resolved - This incident has been resolved.Jan 17, 14:19 PSTInvestigating - We are in...read more |
| 2025-01-15 21:24 | Permissions Errors for Newly Created Assets | none | 0 second | Jan 15, 13:24 PSTResolved - This incident has been resolved.Jan 15, 11:24 PSTMonitoring - We received some custom...read more |
| 2025-01-09 21:37 | Dashboard Loading Issues | none | 0 second | Jan 9, 13:37 PSTResolved - This incident has been resolved.Jan 9, 11:35 PSTMonitoring - A fix has been implemen...read more |
| 2024-12-18 17:41 | Loading delays and errors with sheets, dashboards, reports and workspaces | none | 0 second | Dec 18, 09:41 PSTResolved - The issue has been identified and a fix has been implemented.Dec 18, 09:30 PSTInvesti...read more |
| 2024-12-04 19:23 | Sheet loading delays and errors | none | 0 second | Dec 4, 11:23 PSTResolved - This incident has been resolved.Dec 4, 11:08 PSTMonitoring - The issue has been iden...read more |
| 2024-11-16 03:12 | Data Shuttle Run on Attachment issues | none | 0 second | Nov 15, 19:12 PSTResolved - This incident has been resolved.Nov 15, 17:12 PSTMonitoring - A fix has been implemen...read more |
| 2024-11-05 20:22 | Control Center Degraded Performance | none | 0 second | Nov 5, 12:22 PSTResolved - A fix has been implemented and we are monitoring to ensure the continued stability of...read more |
| 2024-11-05 01:10 | Degraded Access to Smartsheet | none | 0 second | Nov 4, 17:10 PSTResolved - Between 4:14 PM and 4:18 PM PST, users may have experienced degraded access to Smarts...read more |
| 2024-11-04 23:18 | Control Center Degraded Performance | none | 0 second | Nov 4, 15:18 PSTResolved - Control Center experienced a provisioning issue from 11/1 at 1:47 PM PST to 11/4 at 9...read more |
| 2024-10-28 19:21 | Automated Workflows Delayed | none | 0 second | Oct 28, 12:21 PDTResolved - This incident has been resolved.Oct 28, 10:17 PDTMonitoring - We have implemented a f...read more |
| 2024-10-21 11:48 | WorkApps Degraded Performance | none | 0 second | Oct 21, 04:48 PDTResolved - This incident has been resolved.Oct 21, 02:50 PDTMonitoring - A fix has been implemen...read more |
| 2024-10-16 01:49 | Data Shuttle login errors | none | 0 second | Oct 15, 18:49 PDTResolved - This incident has been resolved.Oct 15, 16:40 PDTMonitoring - A fix has been implemen...read more |
| 2024-10-10 23:19 | Brandfolder Asset Access | none | 0 second | Oct 10, 16:19 PDTResolved - This incident has been resolved.Oct 10, 14:18 PDTMonitoring - A fix has been implemen...read more |
| 2024-10-01 23:35 | Brandfolder Asset Access | none | 0 second | Oct 1, 16:35 PDTResolved - This issue has been resolved.Oct 1, 14:42 PDTUpdate - We are continuing to investiga...read more |
| 2024-09-30 17:39 | Investigating | none | 0 second | Sep 30, 10:39 PDTResolved - This incident has been resolved.Sep 30, 08:32 PDTMonitoring - A fix has been implemen...read more |
| 2024-09-24 10:39 | Investigating errors in Smartsheet | minor | 2 hrs, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-20 12:04 | Investigating an issue previewing attachments | major | 2 hrs, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-10 17:24 | Unable to access Smartsheet | critical | 2 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-04 06:50 | Smartsheet down when logging in | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-08-14 03:58 | Unable to Create or Edit Copy/Move Row Automation Workflows | major | 2 hrs, 32 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-09 22:04 | [Scheduled] Brandfolder Scheduled Maintenance 1 | maintenance | 56 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-08 10:00 | Sheets & Dashboards Performance Issues | minor | 2 hrs, 31 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-05 08:27 | Smartsheet App Slow Performance | minor | 7 hrs, 19 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-02 09:38 | Smartsheet App Issues | major | 2 hrs, 36 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-01 14:12 | Issue loading and saving | none | 2 hrs, 17 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-30 15:13 | Unable to access Smartsheet | critical | 4 hrs, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-24 11:54 | Board View Pop Up | major | 2 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-18 19:57 | Errors creating sheets and reports | none | 2 hrs | This incident has been resolved.This incident has been resolved. |
| 2024-07-17 06:17 | Unable to access Smartsheet | critical | 2 hrs, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-16 09:12 | Issues loading sheets and reports | major | 10 hrs, 25 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-15 15:28 | Issues loading assets and automations | minor | 5 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-12 20:38 | AI Tools Intermittent Connectivity | minor | 3 hrs, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-03 11:21 | Investigating some Automation Workflow failures | major | 6 hrs | This incident has been resolved.This incident has been resolved. |
| 2024-06-28 10:15 | Investigating checkbox columns not displaying correctly | minor | 2 hrs, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-28 09:26 | Smartsheet App Connectivity | critical | 10 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-20 04:52 | Data Shuttle workflows not running | minor | 5 hrs, 42 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-16 07:36 | Investigating Partial Outage for Logging into Smartsheet using SSO/SAML | major | 53 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-09 15:11 | Investigating errors using Login with Microsoft | critical | 6 hrs, 37 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-08 13:20 | Investigating some customer reports of ODBC Authorization Failed Errors when using Live Data Connect... | major | 3 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-15 15:38 | Dashboard Loading Issues | minor | 2 hrs | This incident has been resolved.This incident has been resolved. |