Current Status: SmugMug is UP
We checked the official SmugMug status page for updates 1 min, 34 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-15 22:00 | [Scheduled] Read-only: Scheduled maintenance | maintenance | 42 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-16 17:27 | Images loading slowly | none | 54 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-20 22:58 | [Scheduled] Scheduled maintenance Tuesday night | maintenance | 45 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-24 14:13 | Uploads processing slowly | none | 3 hrs, 19 mins | All uploaded images have now been processed.All uploaded images have now been processed. |
| 2024-05-24 12:13 | Add-to-cart failing in some browsers | none | 17 mins | This bug has been resolved. You may need to refresh the page and repopulate the cart if you encountered this issu...read more |
| 2024-03-18 11:21 | Sitemap xml files unavailable | none | 22 hrs, 26 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-14 01:22 | Images loading slowly | none | 14 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-07 13:19 | Some Source images not processing | major | 1 hr, 25 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-15 09:39 | Stats are processing slowly | minor | 74 hrs, 24 mins | This incident has been resolved. Stats are within 24 hours of real-time.This incident has been resolved. Stats are within 24 hours of real-time. |
| 2023-11-16 21:00 | [Scheduled] Scheduled maintenance Thursday night | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-11-06 05:59 | Uploads processing slowly, images loading intermittently | critical | 1 hr, 48 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-23 13:01 | Uploads processing slowly | minor | 45 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-30 06:20 | Issue with Custom Domains | none | 39 mins | This incident has been resolved.This incident has been resolved. |
| 2023-03-29 23:00 | [Scheduled] Read-only: Scheduled maintenance | maintenance | 54 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-03-28 22:30 | [Scheduled] Scheduled maintenance | maintenance | 1 hr, 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-01-19 10:48 | Delays in sitemap updates | none | 201 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-26 12:23 | Help pages loading intermittently | major | 2 hrs, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-11 21:44 | Blip in how some pages are loading | none | 2 hrs, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2022-09-08 19:17 | Images not loading in SmugMug iOS app | major | 8 hrs | This incident has been resolved.This incident has been resolved. |
| 2022-09-07 13:20 | Blip in how some pages are loading | major | 2 hrs, 35 mins | This incident has been resolved.This incident has been resolved. |
| 2022-09-06 09:51 | Blip in how some pages are loading | none | 2 hrs, 52 mins | This incident has been resolved.This incident has been resolved. |
| 2022-08-25 10:44 | Read-only: Unexpected maintenance | critical | 4 mins | This incident has been resolved.This incident has been resolved. |
| 2022-07-14 22:29 | [Scheduled] Scheduled maintenance | maintenance | 31 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-06-24 13:53 | Issue with Custom Domains | none | 19 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-22 22:41 | Videos processing slowly | none | 3 hrs, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-22 12:00 | Images loading slowly | major | 8 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-06 12:14 | Images loading slowly | minor | 55 mins | This incident has been resolved.This incident has been resolved. |
| 2022-04-13 14:26 | Stats are processing slowly | none | 36 hrs, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-22 12:51 | Pages loading slowly | none | 42 mins | This incident has been resolved.This incident has been resolved. |
| 2021-12-01 15:52 | Site unavailable | critical | 10 mins | We have identified the cause of the incident and changes have been put in place to restore normal service.We have identified the cause of the incident and changes have been put in place to restore normal service. |
| 2021-09-27 14:54 | Videos processing slowly | minor | 9 hrs, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2021-08-25 19:36 | Uploads processing slowly | minor | 2 hrs, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2021-08-02 11:29 | Pages loading slowly | minor | 7 mins | This incident has been resolved.This incident has been resolved. |
| 2021-06-23 19:43 | Pages loading slowly | minor | 2 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2021-06-04 00:12 | [Scheduled] Scheduled maintenance | maintenance | 8 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-05-23 11:33 | Upload replacements processing slowly | minor | 5 hrs, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2021-04-16 09:03 | Help pages unavailable | minor | 8 mins | This incident has been resolved.This incident has been resolved. |
| 2021-04-14 14:15 | Help pages unavailable | critical | 28 mins | This incident has been resolved.This incident has been resolved. |
| 2021-04-01 22:00 | [Scheduled] Scheduled maintenance | maintenance | 54 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-03-26 08:12 | Pages loading slowly | minor | 13 mins | This incident has been resolved.This incident has been resolved. |
| 2021-03-25 22:20 | [Scheduled] Scheduled maintenance | maintenance | 29 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-03-10 04:18 | Errors on custom domain page loading | major | 27 mins | This incident has been resolved.This incident has been resolved. |
| 2021-02-28 20:37 | Major outage for pages and applications that rely on search | major | 0 second | The incident has been resolved and all search functionally is fully restored.The incident has been resolved and all search functionally is fully restored. |
| 2021-02-27 19:59 | Search pages loading slowly | major | 5 hrs, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2021-02-22 11:02 | Pages loading slowly | minor | 1 hr, 48 mins | This incident has been resolved.This incident has been resolved. |
| 2021-02-17 19:58 | [Scheduled] Search: Scheduled maintenance | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-01-07 23:06 | [Scheduled] Read-only: Scheduled maintenance | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-11-06 09:10 | Videos processing slowly | none | 103 hrs, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2020-11-02 11:43 | Search pages loading intermittently | major | 17 mins | This incident has been resolved.This incident has been resolved. |
| 2020-09-16 21:22 | Uploads processing slowly, image loading intermittently slow | minor | 4 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |