Current Status: Snapsheet is UP
We checked the official Snapsheet status page for updates 3 mins, 42 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-02-08 21:00 | [Scheduled] Database Maintenance | maintenance | 1 hr, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-19 00:51 | OFAC API | none | 0 second | Dec 18, 18:51 CSTResolved - This incident has been resolved. If you experience any further issues, please contact...read more |
| 2024-09-28 19:51 | Data Warehouse Delays | none | 0 second | Sep 28, 14:51 CDTResolved - This issue has been resolved. Please contact Snapsheet Support if you experience any ...read more |
| 2024-09-19 15:15 | US UAT Navigation bar Issue | none | 0 second | Sep 19, 10:15 CDTResolved - This incident has been resolved. Please contact Snapsheet Support if you experience a...read more |
| 2024-09-11 14:36 | Recent claims are unsearchable | none | 0 second | Sep 11, 09:36 CDTResolved - This incident has been resolved. Please contact Snapsheet Support if you experience a...read more |
| 2024-09-04 14:22 | Processing Delays | none | 0 second | Sep 4, 09:22 CDTResolved - This incident has been resolved.Sep 4, 09:22 CDTUpdate - The processing delays have ...read more |
| 2024-07-31 02:34 | Snapsheet Claims Outage | none | 0 second | Jul 30, 21:34 CDTResolved - This incident has been resolved. We will continue to monitor performance and provide...read more |
| 2024-07-12 04:00 | Database Maintenance | none | 0 second | Jul 11, 23:00 CDTCompleted - The scheduled maintenance has been completed.Jul 11, 21:00 CDTIn progress - Schedule...read more |
| 2024-06-17 15:02 | Metrics Showing Internal Error | none | 0 second | Jun 17, 10:02 CDTResolved - This incident has been resolved.Jun 17, 10:00 CDTUpdate - Incident ResolvedJun 17, 09...read more |
| 2024-04-28 09:19 | Data Processing Delays - Reporting Tools Affected | none | 0 second | Apr 28, 04:19 CDTResolved - The scheduled migrations have concluded.Apr 26, 21:30 CDTMonitoring - On Saturday, Ap...read more |
| 2024-02-14 22:31 | Twilio SMS Incident | none | 0 second | Feb 14, 16:31 CSTResolved - Twilio Reported: All services impacted by the issues with the Twilio Rest API have re...read more |
| 2023-12-10 04:00 | Production Database Maintenance | none | 0 second | Dec 9, 22:00 CSTCompleted - The scheduled maintenance has been completed.Dec 9, 21:01 CSTIn progress - Schedule...read more |
| 2023-12-04 21:00 | UAT Database Maintenance | none | 0 second | Dec 4, 15:00 CSTCompleted - The scheduled maintenance has been completed.Dec 4, 14:00 CSTIn progress - Schedule...read more |
| 2023-08-22 15:15 | Security Policy Updates | none | 0 second | Aug 22, 10:15 CDTCompleted - The scheduled maintenance has been completed.Aug 22, 10:00 CDTIn progress - Schedule...read more |
| 2023-08-18 02:52 | Increased SMS Error Rates | none | 0 second | Aug 17, 21:52 CDTResolved - This incident has been resolved.Aug 17, 19:38 CDTMonitoring - Our vendor has reported...read more |
| 2023-07-24 14:14 | Increased SMS Error Rates | none | 0 second | Jul 24, 09:14 CDTResolved - Our SMS provider has updated us stating this has been resolved. We will continue to m...read more |
| 2023-06-14 00:21 | Informational Announcement | none | 0 second | Jun 13, 19:21 CDTResolved - This incident has been resolved.Jun 13, 15:38 CDTMonitoring - We are monitoring an on...read more |
| 2023-01-30 19:18 | Issues with Search Functionality | none | 0 second | Jan 30, 13:18 CSTResolved - This incident has been resolved.Jan 30, 12:49 CSTMonitoring - A fix has been implemen...read more |
| 2022-12-07 16:09 | Issue when trying to load photos and documents within a claim (AWS) | none | 0 second | Dec 7, 10:09 CSTResolved - Our workaround has resolved this issue, and we are continuing to work with AWS for an...read more |
| 2022-07-28 22:13 | SmartCommunications/AWS Issue | none | 0 second | Jul 28, 17:13 CDTResolved - This incident has been resolved.Jul 28, 14:09 CDTMonitoring - Summary of Issue:- Time...read more |
| 2022-06-02 17:57 | Details Not Appearing in Claim File's "History" Section | none | 0 second | Jun 2, 12:57 CDTResolved - This incident has been resolved.Jun 2, 09:18 CDTInvestigating - Summary of Issue:Tim...read more |
| 2022-05-05 22:19 | Photos/Documents Not Appearing in "Photos and Documents" Section of Claim File | none | 0 second | May 5, 17:19 CDTResolved - This incident has been resolved.May 5, 14:04 CDTIdentified - Summary of Issue:Time/D...read more |
| 2022-02-08 20:38 | Snapsheet Claims - Slower Performance | none | 0 second | Feb 8, 14:38 CSTResolved - This issue has been resolved and we're terribly sorry for the issue.Feb 8, 11:54 CST...read more |
| 2021-12-07 16:30 | Issue Identified - AWS Outage | none | 0 second | Dec 7, 10:30 CSTResolved - Summary of Issue:- Time/Date Issue Identified --> On Tuesday 12/7/21 at 10:30am CT- D...read more |