Current Status: Spiceworks is UP
We checked the official Spiceworks status page for updates 4 mins, 28 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-10-23 04:30 | Important Security Update: Mandatory password updates and account inactivity lock | none | 0 second | THIS IS A SCHEDULED EVENT Oct 22, 23:30 CDT - Oct 23, 00:30 CDTOct 17, 09:43 CDTScheduled - What’s Ch...read more |
| 2025-10-22 23:30 | [Scheduled] Important Security Update: Mandatory password updates and account inactivity lock | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-10-20 09:55 | Cloud Help Desk outage | none | 0 second | Oct 20, 04:55 CDTMonitoring - Cloud Help Desk has been affected by the issues with Amazon Web Services https://he...read more |
| 2025-10-20 04:55 | Cloud Help Desk outage | minor | 21 hrs, 46 mins | This has now been resolved.This has now been resolved. |
| 2025-10-17 14:56 | Cloud Help Desk Mobile App notifications not being sent | none | 0 second | Oct 17, 09:56 CDTIdentified - We're seeing a small number of users reporting the issue started to happen again to...read more |
| 2025-10-08 14:52 | Connectivity Dashboard - "data did not load!" error displayed | none | 0 second | Oct 8, 09:52 CDTResolved - Engineering were able to establish the root cause of this issue and implement a fix. ...read more |
| 2025-10-08 09:10 | Connectivity Dashboard - "data did not load!" error displayed | critical | 42 mins | Engineering were able to establish the root cause of this issue and implement a fix. Testing shows normal service...read more |
| 2025-10-07 08:29 | Cloud Help Desk Mobile App notifications not being sent | minor | 0 second | We're seeing a small number of users reporting the issue started to happen again today. We reproduced it with an ...read more |
| 2025-09-27 09:30 | Planned Maintenance for Transactional Email Infrastructure | none | 0 second | Sep 27, 04:30 CDTCompleted - The scheduled maintenance has been completed.Sep 26, 20:30 CDTIn progress - Schedule...read more |
| 2025-09-26 20:30 | [Scheduled] Planned Maintenance for Transactional Email Infrastructure | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-24 07:30 | Cloud Help Desk maintenance for the 'Settings' page / MFA via Email | none | 0 second | Sep 24, 02:30 CDTCompleted - The scheduled maintenance has been completed.Sep 23, 23:30 CDTIn progress - Schedule...read more |
| 2025-09-23 23:30 | [Scheduled] Cloud Help Desk maintenance for the 'Settings' page / MFA via Email | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-08 18:08 | Cloud Help Desk - Slow or failed page loading for tickets | none | 0 second | Sep 8, 13:08 CDTResolved - We're seeing no further issues and are considering this resolved. Please reach out to...read more |
| 2025-09-08 09:23 | Cloud Help Desk - Slow or failed page loading for tickets | minor | 3 hrs, 45 mins | We're seeing no further issues and are considering this resolved. Please reach out to support@spiceworks.com if y...read more |
| 2025-07-19 15:32 | Update: Planned Maintenance - Transactional Email Infrastructure (Still Offline) | none | 0 second | Jul 19, 10:32 CDTResolved - The maintenance is complete and transactional email operational.Jul 19, 06:24 CDTInve...read more |
| 2025-07-19 08:30 | Planned Maintenance for Transactional Email Infrastructure | none | 0 second | Jul 19, 03:30 CDTCompleted - The scheduled maintenance has been completed.Jul 18, 23:30 CDTIn progress - Schedule...read more |
| 2025-07-19 06:24 | Update: Planned Maintenance - Transactional Email Infrastructure (Still Offline) | minor | 4 hrs, 8 mins | The maintenance is complete and transactional email operational.The maintenance is complete and transactional email operational. |
| 2025-07-18 23:30 | [Scheduled] Planned Maintenance for Transactional Email Infrastructure | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-01 06:00 | Scheduled logout of Cloud Help Desk on July 1, 2025 | none | 0 second | Jul 1, 01:00 CDTCompleted - The scheduled maintenance has been completed.Jul 1, 00:00 CDTIn progress - Schedule...read more |
| 2025-07-01 05:30 | Cloud Help Desk Premium Plan is now live | none | 0 second | THIS IS A SCHEDULED EVENT Jul 1, 00:30 - 01:30 CDTAug 4, 07:36 CDTUpdate - We will be undergoing scheduled maint...read more |
| 2025-07-01 00:00 | [Scheduled] Scheduled logout of Cloud Help Desk on July 1, 2025 | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-25 15:33 | Cloud Help Desk - Reports on the Export page stuck in the "running" state | none | 0 second | Jun 25, 10:33 CDTResolved - A fix has been implemented and affected users with support tickets have confirmed it ...read more |
| 2025-06-05 13:23 | Cloud Help Desk - Reports on the Export page stuck in the "running" state | major | 477 hrs, 10 mins | A fix has been implemented and affected users with support tickets have confirmed it is effective. If you are sti...read more |
| 2025-06-03 05:30 | Cloud Help Desk maintenance for the 'Settings' page on June 2 / June 3, 2025 | none | 0 second | Jun 3, 00:30 CDTCompleted - The scheduled maintenance has been completed.Jun 2, 22:30 CDTIn progress - Schedule...read more |
| 2025-06-02 22:30 | [Scheduled] Cloud Help Desk maintenance for the 'Settings' page on June 2 / June 3, 2025 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-21 12:29 | Cloud Inventory - Login from web site links results in a blank page | none | 0 second | May 21, 07:29 CDTResolved - Code has been rolled back that was causing this issue. Our engineering team will esta...read more |
| 2025-05-16 12:22 | Cloud Inventory - Login from web site links results in a blank page | minor | 115 hrs, 7 mins | Code has been rolled back that was causing this issue. Our engineering team will establish a suitable fix so that...read more |
| 2025-04-21 06:30 | Cloud Help Desk maintenance for the 'Settings' page on April 20, 2025 / April 21, 2025 | none | 0 second | Apr 21, 01:30 CDTCompleted - The scheduled maintenance has been completed.Apr 20, 21:30 CDTIn progress - Schedule...read more |
| 2025-04-20 21:30 | [Scheduled] Cloud Help Desk maintenance for the 'Settings' page on April 20, 2025 / April 21, 2025 | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-17 06:30 | Cloud Help Desk maintenance for the 'Settings' page on April 16, 2025 / April 17, 2025 | none | 0 second | Apr 17, 01:30 CDTCompleted - The scheduled maintenance has been completed.Apr 16, 21:30 CDTIn progress - Schedule...read more |
| 2025-04-16 21:30 | [Scheduled] Cloud Help Desk maintenance for the 'Settings' page on April 16, 2025 / April 17, 2025 | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-12 07:30 | Spiceworks Tools & Apps Database Upgrade | none | 0 second | Apr 12, 02:30 CDTCompleted - The scheduled maintenance has been completed.Apr 11, 22:30 CDTIn progress - Schedule...read more |
| 2025-04-11 22:30 | [Scheduled] Spiceworks Tools & Apps Database Upgrade | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-05 08:30 | Cloud Help Desk maintenance for the 'Settings' page on April 5, 2025 | none | 0 second | Apr 5, 03:30 CDTCompleted - The scheduled maintenance has been completed.Apr 4, 23:30 CDTIn progress - Schedule...read more |
| 2025-04-04 23:30 | [Scheduled] Cloud Help Desk maintenance for the 'Settings' page on April 5, 2025 | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-21 13:16 | Cloud Help Desk - MFA deliverability issues for some users | none | 0 second | Mar 21, 08:16 CDTResolved - We're seeing lower ticket volumes today and it appears email filters are getting "use...read more |
| 2025-03-20 09:00 | Cloud Help Desk Settings page Maintenance (Settings page only) | none | 0 second | Mar 20, 04:00 CDTCompleted - The scheduled maintenance has been completed.Mar 20, 00:00 CDTIn progress - Schedule...read more |
| 2025-03-20 08:57 | Cloud Help Desk - MFA deliverability issues for some users | none | 23 hrs, 19 mins | We're seeing lower ticket volumes today and it appears email filters are getting "used" to the new emails. If you...read more |
| 2025-03-20 00:00 | [Scheduled] Cloud Help Desk Settings page Maintenance (Settings page only) | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-13 16:16 | Cloud Help Desk - Intermittent 502 bad gateway errors accessing Help Desk | none | 0 second | Mar 13, 11:16 CDTResolved - Testing here and feedback from users is that we're back to full strength. The root ca...read more |
| 2025-03-13 09:22 | Cloud Help Desk - Intermittent 502 bad gateway errors accessing Help Desk | minor | 1 hr, 54 mins | Testing here and feedback from users is that we're back to full strength. The root cause appears to have been a n...read more |
| 2025-02-25 15:19 | Intermittent issue with sending emails for Spiceworks accounts - signup verification, email address ... | none | 0 second | Feb 25, 09:19 CSTResolved - We have been monitoring a fix for this issue which appears to have been successful. P...read more |
| 2025-02-20 07:50 | Intermittent issue with sending emails for Spiceworks accounts - signup verification, email address ... | none | 121 hrs, 29 mins | We have been monitoring a fix for this issue which appears to have been successful. Please email support@spicewor...read more |
| 2025-01-21 20:13 | New users signing up to the Spiceworks Community or Cloud help desk seeing Server Error page | none | 0 second | Jan 21, 14:13 CSTResolved - Feedback from affected folks indicate this issue has been resolved.If you were affect...read more |
| 2025-01-21 09:59 | New users signing up to the Spiceworks Community or Cloud help desk seeing Server Error page | major | 4 hrs, 14 mins | Feedback from affected folks indicate this issue has been resolved. If you were affected by this issue, our dev t...read more |
| 2025-01-07 21:59 | Session token expiry policy update for Cloud Help Desk (CHD) | none | 0 second | Jan 7, 15:59 CSTResolved - This is not an outage, just to inform folks of the change with multiple communication...read more |
| 2025-01-07 15:59 | Session token expiry policy update for Cloud Help Desk (CHD) | none | 0 second | This is not an outage, just to inform folks of the change with multiple communication methods. To improve accoun...read more |
| 2025-01-06 13:23 | Cloud Help Desk - SSL Error when loading organization pages | none | 0 second | Jan 6, 07:23 CSTResolved - Our dev ops team has resolved this issue and feedback from the community shows access...read more |
| 2025-01-06 07:23 | Cloud Help Desk - SSL Error when loading organization pages | none | 0 second | Our dev ops team has resolved this issue and feedback from the community shows access is restored. We apologize f...read more |
| 2024-11-20 00:00 | Spiceworks Community Scheduled Maintenance | none | 0 second | Nov 19, 18:00 CSTCompleted - The scheduled maintenance has been completed.Nov 19, 17:00 CSTIn progress - Schedule...read more |