Current Status: Squarespace is UP
We checked the official Squarespace status page for updates 3 mins, 4 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-09-16 14:04 | Acuity Scheduling / 500 error on direct calendar links | minor | 8 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-09 14:19 | Acuity Scheduling / Undelivered SMS reminders | major | 1 hr, 7 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-09 14:16 | Acuity Scheduling / Some clients unable to complete booking process | none | 0 second | Some clients were unable to complete the booking process between September 8 at 1pm US Eastern time, and Septembe...read more |
| 2025-09-03 16:39 | Some Commerce features are failing to load | minor | 2 hrs, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-02 13:56 | New domain registration page domains.squarespace.com does not load | critical | 17 mins | This incident has been resolved.This incident has been resolved. |
| 2025-09-02 10:55 | Acuity Scheduling Service Disruption | major | 12 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-28 14:55 | Errors with Billing and Domain Access | minor | 1 hr, 48 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-26 12:55 | Connectivity Issues | major | 1 hr, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-18 14:58 | Connectivity Issues | major | 43 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-07 13:54 | Intermittent Loading Issue | minor | 54 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-28 11:06 | Error when accessing Acuity from Squarespace dashboard | critical | 1 hr, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-16 18:41 | Domain 'Access Denied' Error | none | 5 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-10 09:58 | Delivery issues for Irish 2FA SMS | none | 24 hrs, 26 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-09 18:20 | Visibility of new and updated products delayed | minor | 38 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-09 12:16 | Intermittent 500 errors | major | 1 hr, 6 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-12 22:22 | Connectivity Issues | none | 0 second | Jun 12, 18:22 EDTResolved - This incident has been resolved.Jun 12, 17:31 EDTUpdate - Services are recovering. We...read more |
| 2025-05-29 19:15 | Connectivity Errors | none | 0 second | May 29, 15:15 EDTResolved - This incident has been resolved.May 29, 13:11 EDTMonitoring - A fix has been implemen...read more |
| 2025-05-19 17:23 | Delayed delivery of email messages from Squarespace. | none | 0 second | May 19, 13:23 EDTResolved - This incident has been resolved.May 19, 11:00 EDTUpdate - This issue has been mitigat...read more |
| 2025-04-23 13:16 | SSL errors when connecting to sites | none | 0 second | Apr 23, 09:16 EDTResolved - The issue with SSL certificates has been resolved.Apr 23, 09:07 EDTIdentified - Our t...read more |
| 2025-04-05 00:38 | USPS Shipping labels / Tracking number associated with label might show different shipment on USPS t... | none | 0 second | Apr 4, 20:38 EDTResolved - This incident has been resolved.Apr 4, 20:05 EDTMonitoring - A fix has been implemen...read more |
| 2025-04-02 00:31 | Email Campaigns panel loading issue | none | 0 second | Apr 1, 20:31 EDTResolved - This incident has been resolved.Apr 1, 20:04 EDTMonitoring - A fix has been implemen...read more |
| 2025-03-27 21:36 | We’re investigating issues with using Paypal at checkout to pay for Squarespace subscriptions | none | 0 second | Mar 27, 17:36 EDTResolved - This incident has been resolved.Mar 27, 16:42 EDTUpdate - We are continuing to work o...read more |
| 2025-03-20 00:46 | Email Campaigns errors | none | 0 second | Mar 19, 20:46 EDTResolved - This incident has been resolved.Mar 19, 20:26 EDTMonitoring - A fix has been implemen...read more |
| 2025-03-06 17:39 | Acuity Scheduling Admin App Service Disruption | none | 0 second | Mar 6, 12:39 ESTResolved - This incident has been resolved.Mar 6, 12:00 ESTMonitoring - A fix has been implemen...read more |
| 2025-02-28 04:08 | Emails not delivering | none | 0 second | Feb 27, 23:08 ESTResolved - This incident has been resolved.Feb 27, 23:04 ESTMonitoring - A fix has been implemen...read more |
| 2025-02-25 12:30 | Domains Reseller API errors | none | 0 second | Feb 25, 07:30 ESTResolved - This incident has been resolved.Feb 25, 07:29 ESTUpdate - This incident has been reso...read more |
| 2025-02-18 17:06 | Users cannot start a trial | major | 1 hr, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-06 13:16 | 500 errors in Shop pages and product blocks | major | 1 hr, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-09 11:59 | Templates Front Site | major | 1 hr, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-01 14:38 | Acuity Scheduling - Error message when attempting intake form file upload | minor | 2 hrs, 10 mins | The issue with file uploads to intake forms has been resolved.The issue with file uploads to intake forms has been resolved. |
| 2024-09-10 10:51 | Login Issues in Safari | major | 4 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-28 08:13 | Domains Reseller API component | major | 53 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-22 18:04 | Squarespace Commerce: Unable to export orders for a specific product | major | 35 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-20 15:30 | Acuity Scheduling Service Disruption | none | 0 second | Acuity front page down. Issue has been resolved.Acuity front page down. Issue has been resolved. |
| 2024-07-17 14:22 | Issues with Database Connection | major | 0 second | We identified potential issues with database connection, system is intermittently available.We identified potential issues with database connection, system is intermittently available. |
| 2024-07-17 14:22 | Domains Reseller API service restored | major | 27 mins | Ongoing issues have been identified and resolved.Ongoing issues have been identified and resolved. |
| 2024-07-15 14:31 | Domain Registrations & Transfers | critical | 1 hr, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-12 09:12 | Domains Reseller | none | 32 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-09 11:00 | Domain Hijacking | none | 0 second | After discovering suspicious activity impacting a limited number of our Domains customers beginning July 9, 2024,...read more |
| 2024-06-25 19:19 | Domains Reseller API errors | critical | 30 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-25 14:41 | Customer creation endpoint unresponsive on Domains Reseller API | major | 53 mins | Customer creation and domain registration are back online.Customer creation and domain registration are back online. |
| 2024-06-03 14:44 | Domain Reseller | major | 35 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-07 18:10 | Domain registrations and transfers failing | major | 1 hr, 33 mins | The incident has been resolved. All domain registrations and transfers have resumed as normal.The incident has been resolved. All domain registrations and transfers have resumed as normal. |
| 2024-05-06 11:25 | Website Creation failing for Resold Domains | major | 28 mins | A fix has been implemented and this incident has been resolved.A fix has been implemented and this incident has been resolved. |
| 2024-04-29 12:46 | Spike in "500" errors | none | 8 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-25 23:25 | Delays in domain transfers and registrations | minor | 1 hr, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-25 17:02 | Getty Image purchases experiencing issues | minor | 2 hrs, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-19 13:00 | Migration delays caused by domain forwarding | major | 19 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-16 16:44 | Increased latency for domain operations | minor | 54 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-09 11:10 | Account Dashboard Issues | major | 54 mins | This incident has been resolved.This incident has been resolved. |