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Current Status: Squiz is UP

We checked the official Squiz status page for updates 4 mins, 34 seconds ago.

Past Squiz Incidents

Source: Official Squiz status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-10-20 12:00 SAC DC - Reduced Power Resiliency
none
0 second

THIS IS A SCHEDULED EVENT Oct 20, 23:00 AEDT  -  Oct 25, 09:00 AEDTOct 20, 23:00 AEDTScheduled - Dear C...

2025-09-08 00:00 EMEA DXP Matrix Maintenance
none
0 second

THIS IS A SCHEDULED EVENT Sep 8, 10:00 - 15:00 AESTAug 19, 02:40 AESTScheduled - Dear Customer,Squiz wishes to no...

2025-09-02 00:00 US DXP Matrix Maintenance
none
0 second

THIS IS A SCHEDULED EVENT Sep 2, 10:00 - 15:00 AESTAug 19, 02:18 AESTScheduled - Dear Customer,Squiz wishes to no...

2025-08-22 11:00 [Scheduled] UK DXP Funnelback Maintenance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-19 21:00 [Scheduled] AU DXP Funnelback Maintenance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-19 13:00 [Scheduled] US DXP Funnelback Maintenance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-08 20:30 [Scheduled] Urgent Database Maintenance - Some AU Clients Affected
maintenance
1 hr, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-08 06:15 Funnelback Legacy environment server degradation
minor
45 mins

We have taken steps to resolve the issue causing the degradation. All server processes have returned to normal.We have taken steps to resolve the issue causing the degradation. All server processes have returned to normal.

2025-08-07 18:00 [Scheduled] Melbourne Data Centre Scheduled Maintenance
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-04 18:00 [Scheduled] Melbourne Data Centre Scheduled Maintenance
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-27 02:00 [Scheduled] Connect EMEA Scheduled Maintenance
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-23 09:24 Funnelback DXP timeouts.
minor
1 hr, 3 mins

We can confirm that the performance of search instances are now stable and we are considering this incident now c...

2025-07-22 10:34 Newbury Datacentre Offline
minor
1 hr

We can now confirm that performance of the Data Center is now back to a running state. If you believe you have an...

2025-07-21 19:52 Squiz Connect Performance Issues
major
29 mins

We are no longer seeing issues with Connect, and performance has returned to the usual level. Please get in touch...

2025-07-21 18:00 [Scheduled] Melbourne DC maintenance
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-17 18:00 [Scheduled] Melbourne DC Maintenance
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-16 13:03 Cloud Hosted Funnelback Incident - AU only
minor
52 mins

This incident is now declared as resolved. Our team have identified the clients who need to be contacted in order...

2025-06-23 11:34 Performance Degradation of AU DXP Instances
minor
1 hr, 57 mins

We have now resolved the issue here and performance should be back to normal. Feel free to get in touch via My.Sq...

2025-06-13 04:29 Service Degradation 'All services behind CloudFlare'
critical
8 hrs, 32 mins

We have seen the lingering issues now start to resolve now and Squiz is considering this incident to be resolved....

2025-06-05 17:37 UK Funnelback Performance Degradation
major
22 mins

Search performance has returned to normal, and the incident is now resolved. We will continue to monitor closely,...

2025-05-08 22:40 Funnelback Missing Analytics Data
minor
1 hr, 27 mins

Systems have now recovered, and analytics data has been restored. The incident is resolved.Systems have now recovered, and analytics data has been restored. The incident is resolved.

2025-04-24 18:12 UK Funnelback Performance Degradation
major
47 mins

Search performance has returned to normal, and the incident is now resolved. We will continue to monitor closely,...

2025-04-07 13:07 DXP Funnelback Search Results Impacted.
minor
49 mins

We believe that the issue is now resolved. However we will continue to monitor the affected instances to ensure t...

2025-04-03 23:00 [Scheduled] Sydney DC - Network Resiliency Improvements
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-02 16:25 DXP 6.61.0 Safe Edit Issue causing error 500 for Public users
major
8 hrs, 15 mins

Dear Customers, Following an extended period of monitoring, we are pleased to confirm that this issue has now b...

2025-03-26 22:57 UK DXP Funnelback Customers - Service Degradation
critical
4 hrs, 15 mins

The issue has been addressed, and services are fully restored. We will continue to monitor system performance, bu...

2025-03-25 21:02 Connect Performance Degradation
minor
5 hrs, 58 mins

The maintenance has now concluded and we do not expect any further outages at this time.The maintenance has now concluded and we do not expect any further outages at this time.

2025-03-11 02:05 [Scheduled] Maintenance Notification - Sydney DC - network resiliency improvements
maintenance
0 second

Dear Customers, Squiz would like to announce the cancellation of the Scheduled Maintenance Window. Whilst this ...

2025-03-05 18:00 [Scheduled] Maintenance Notification - Sydney DC - Performance improvements
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-22 00:22 Major Incident - Funnelback SaaS UK
major
2 hrs, 2 mins

We are pleased to confirm that the previously reported issue affecting the performance of our Funnelback system h...

2025-02-18 18:00 [Scheduled] SYD DC Network Resiliency Testing
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-17 09:33 Squiz.net emails flagging as Junk
maintenance
0 second

Dear Customers, We are pleased to inform you that this issue has now been resolved. We sincerely appreciate you...

2025-02-11 13:00 [Scheduled] Emergency Sydney DC maintenance - Hazard window.
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-31 10:14 Matrix Error - JS errors impacting REST resource assets
none
41 mins

This Issue has now been considered resolved after our observations. Feel free to get in contact by MySquiz.net to...

2025-01-22 20:00 [Scheduled] Schedule Maintenance Notification - Cloudflare
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-21 18:00 [Scheduled] Squiz Cloud Maintenance : Saas Search Cluster
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-15 20:00 [Scheduled] Sydney Data Centre Performance Improvement
maintenance
2 hrs

The scheduled maintenance window from 09:00 - 11:00 GMT today has now ended. During maintenance issues were encou...

2025-01-15 02:03 Network Issues in the AU DC
major
1 hr, 11 mins

This incident has been resolved and all services are up and runningThis incident has been resolved and all services are up and running

2024-12-17 21:00 Excess traffic towards the UK DXP Search Admin
none
0 second

09:57-10:13am GMT Excess traffic towards the UK DXP Search Admin API caused a denial of service situation where s...

2024-12-12 15:00 [Scheduled] Squiz Database Maintenance UK and US Clients (15 minute Hazard Window)
maintenance
29 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-10 20:00 [Scheduled] Sydney Data Centre Performance Improvement
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-03 20:00 [Scheduled] Cloudflare Service Maintenance
maintenance
1 hr, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-25 17:42 Performance Issues for Squiz UK hosted Clients
major
5 hrs, 11 mins

We are pleased to confirm that the previously reported issue affecting the performance of our UK hosted systems h...

2024-11-14 10:13 [Scheduled] UK DC Maintenance
maintenance
0 second

These upgrades have been postponed until further noticeThese upgrades have been postponed until further notice

2024-11-14 10:13 [Scheduled] UK DC Maintenance
maintenance
0 second

These upgrades have been postponed until further noticeThese upgrades have been postponed until further notice

2024-11-13 21:00 [Scheduled] DXP / SAAS AUS Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-04 18:30 [Scheduled] Melbourne DC maintenance
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-30 18:30 [Scheduled] Melbourne DC maintenance
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-29 20:00 [Scheduled] Squiz Cloudflare CDN Maintenance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-28 14:05 SSL certificate renewal for Connect AU tenant UI
major
8 hrs, 39 mins

This issue has now been resolved. We have retested Connect AU and the UI errors are gone and the service is worki...