Current Status: SysAid is UP
We checked the official SysAid status page for updates 1 min, 55 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-06-16 07:06 | Service disruptions / Performance degradation | none | 0 second | Type: Incident Duration: 2 hours and 2 minutes Affected Components: INST13AU Jun 16, 07:06:39 GMT+0Identif...read more |
| 2025-06-10 14:22 | SysAid login issues | none | 0 second | Type: Incident Duration: 13 minutes Affected Components: INST03US, INST64US, INST67US Jun 10, 14:22:06 GMT...read more |
| 2025-05-08 17:40 | Performance Degradation | none | 0 second | Type: Incident Duration: 1 hour and 8 minutes Affected Components: INST80CA May 8, 18:47:31 GMT+0Resolved ...read more |
| 2025-03-12 13:00 | Performance/Slowness on INST67US instances | none | 0 second | Type: Incident Duration: 6 days, 1 hour and 30 minutes Affected Components: INST67US Mar 12, 13:00:00 GMT+...read more |
| 2025-03-08 16:00 | Scheduled Maintenance | none | 0 second | Type: Maintenance Duration: 6 hours Affected Components: INST17EU, INST18EU, INST19EU, INST21EU, INST16EU, IN...read more |
| 2025-02-26 09:46 | Performance/Slowness on EU instances | none | 0 second | Feb 26, 09:46:20 GMT+0Investigating - We are currently investigating this incident.. Feb 26, 10:34:10 GMT+0Re...read more |
| 2025-02-17 08:32 | Slowness/Performance issues | none | 0 second | Type: Incident Affected Components: INST17EU, INST18EU, INST19EU, INST21EU, INST16EU, INST15EU Feb 17, 08...read more |
| 2025-02-16 16:00 | Scheduled maintenance | none | 0 second | Type: Maintenance Duration: 4 hours Affected Components: INST17EU, INST18EU, INST21EU, INST16EU, INST15EU F...read more |
| 2025-02-09 04:00 | Scheduled maintenance | none | 0 second | Type: Maintenance Duration: 5 hours Affected Components: INST03US, INST04US, INST05US, INST06US, INST67US, IN...read more |
| 2025-02-02 16:00 | Scheduled maintenance | none | 0 second | Type: Maintenance Duration: 4 hours Affected Components: INST17EU, INST18EU, INST21EU, INST16EU, INST15EU F...read more |
| 2025-01-26 08:00 | Scheduled maintenance | none | 0 second | Jan 26, 08:00:00 GMT+0Identified - **Maintenance Details:** _Date: January 26th, Time: 8:00 AM UTC_ During thi...read more |
| 2025-01-23 16:10 | Service disruptions / Performance degradation | none | 0 second | Type: Incident Duration: 21 minutes Affected Components: INST67US Jan 23, 16:10:56 GMT+0Investigating - ...read more |
| 2025-01-22 16:40 | Issues accessing SSP for some End Users using Spaces | none | 0 second | Type: Incident Duration: 1 hour and 42 minutes Affected Components: INST13AU, INST03US, INST04US, INST05US, I...read more |
| 2025-01-19 08:00 | Planned Maintenance | none | 0 second | Dec 30, 12:45:22 GMT+0Identified - We will be undergoing scheduled maintenance during this time.. Dec 25, 13:...read more |
| 2025-01-19 06:00 | Scheduled maintenance | none | 0 second | Type: Maintenance Duration: 4 hours Affected Components: INST03US, INST04US, INST05US, INST06US, INST67US, IN...read more |
| 2025-01-12 16:00 | [Scheduled] Planned Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-12 16:00 | Planned Maintenance | none | 0 second | Type: Maintenance Duration: 18 days, 7 hours and 53 minutes Affected Components: INST17EU, INST18EU, INST16EU...read more |
| 2025-01-02 10:04 | SysAid Outage Issues | critical | 23 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-29 08:00 | [Scheduled] Planned Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-29 08:00 | Planned Maintenance | none | 0 second | Type: Maintenance Duration: 4 hours Affected Components: INST07US, INST08US, INST09US, INST72US, INST73US, IN...read more |
| 2024-12-15 09:00 | [Scheduled] Planned Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-15 09:00 | Planned Maintenance | none | 0 second | Type: Maintenance Duration: 4 hours Affected Components: INST07US, INST08US, INST09US Dec 15, 13:00:21 GMT...read more |
| 2024-12-15 08:00 | [Scheduled] Planned Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-15 08:00 | Planned Maintenance | none | 0 second | Type: Maintenance Duration: 4 hours Affected Components: INST80CA Dec 15, 12:00:21 GMT+0Completed - The ...read more |
| 2024-11-24 18:00 | Planned Maintenance | none | 0 second | Type: Maintenance Duration: 5 hours Affected Components: INST17EU Nov 20, 16:44:05 GMT+0Identified - We ...read more |
| 2024-11-24 18:00 | [Scheduled] Planned Maintenance | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-24 09:00 | [Scheduled] Planned Maintenance | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-24 09:00 | Planned Maintenance | none | 0 second | Type: Maintenance Duration: 5 hours Affected Components: INST15EU, INST16EU, INST18EU, INST19EU Nov 24, 14...read more |
| 2024-11-11 15:11 | Customers unable to update or create tickets | none | 0 second | Type: Incident Affected Components: INST04US, INST64US Nov 11, 15:30:42 GMT+0Resolved - This incident h...read more |
| 2024-11-11 15:11 | Customers unable to update or create tickets | critical | 19 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-03 09:00 | [Scheduled] Planned Maintenance | maintenance | 9 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-03 09:00 | Planned Maintenance | none | 0 second | Type: Maintenance Duration: 9 hours Affected Components: INST04US, INST05US, INST06US, INST64US Nov 3, 18:...read more |
| 2024-10-06 07:30 | SysAid Planned Maintenance | none | 0 second | Type: Maintenance Duration: 5 hours Oct 6, 12:30:02 GMT+0Completed - The scheduled maintenance has been...read more |
| 2024-10-06 07:30 | [Scheduled] SysAid Planned Maintenance | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-28 05:09 | Important SysAid Update: Cloud Outage at our Australian data center | none | 0 second | Type: Incident Sep 28, 05:45:17 GMT+0Resolved - This incident has been resolved.. Sep 28, 05:38:51 GM...read more |
| 2024-09-28 05:09 | Important SysAid Update: Cloud Outage at our Australian data center | none | 36 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-18 15:12 | Service disruption | none | 0 second | Type: Incident Affected Components: INST04US, INST64US Sep 18, 16:57:57 GMT+0Resolved - This issue has ...read more |
| 2024-09-18 15:12 | Service disruption | none | 1 hr, 45 mins | This issue has been resolved.This issue has been resolved. |
| 2024-09-18 07:53 | SysAid Service Disruption | none | 0 second | Type: Incident Affected Components: INST04US, INST64US Sep 18, 11:16:17 GMT+0Resolved - This issue has ...read more |
| 2024-09-18 07:53 | SysAid Service Disruption | none | 3 hrs, 23 mins | This issue has been resolved.This issue has been resolved. |
| 2024-09-16 15:47 | Service Disruption | none | 0 second | Type: Incident Affected Components: INST04US, INST64US Sep 16, 16:22:32 GMT+0Resolved - This incident h...read more |
| 2024-09-16 15:47 | Service Disruption | none | 35 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-08 10:23 | test | none | 0 second | Type: Incident Sep 8, 10:23:39 GMT+0Resolved - This incident has been resolved..Type: Incident Sep 8, 10:23:39 GMT+0Resolved - This incident has been resolved.. |
| 2024-08-19 22:00 | Service Disruptions - INST64US, INST04US | major | 0 second | On August 20th, 2024, at approximately 1:00 AM (GMT+3), we experienced a service disruption affecting our US Inst...read more |
| 2024-08-19 22:00 | Service Disruptions - INST64US, INST04US | none | 0 second | Type: Incident Aug 19, 22:00:00 GMT+0Resolved - On August 20th, 2024, at approximately 1:00 AM (GMT+3)...read more |
| 2024-08-01 04:00 | SysAid Unplanned Maintenance | none | 0 second | Type: Maintenance Duration: 15 minutes Affected Components: INST04US Aug 1, 04:15:02 GMT+0Completed - Th...read more |
| 2024-08-01 04:00 | [Scheduled] SysAid Unplanned Maintenance | maintenance | 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-18 18:15 | Performance Degradation | none | 0 second | Type: Incident Apr 18, 15:30:00 GMT+0Resolved - Update: Some customers on US INST04 are experiencing P...read more |
| 2024-04-18 15:30 | Performance Degradation | critical | 0 second | Update: Some customers on US INST04 are experiencing Performance DegradationUpdate: Some customers on US INST04 are experiencing Performance Degradation |
| 2024-01-28 14:30 | Performance Degradation | none | 0 second | Type: Incident Jan 28, 14:30:00 GMT+0Resolved - We're currently addressing performance degradation in ...read more |