Current Status: TeraSwitch is UP
We checked the official TeraSwitch status page for updates 1 min, 6 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-07-25 14:54 | Network backbone traffic degradation - LON <> EWR | minor | 0 second | Teraswitch has identified issues relating to a loss of backbone capacity on the LON-EWR path. This loss of capac...read more |
| 2025-07-01 13:56 | AMS1 - Facility Cooling Issue | minor | 7 hrs, 8 mins | Ambient temperatures at AMS1 are now nominal once again per Teraswitch monitoring. Our facility provider has con...read more |
| 2025-06-18 21:00 | [Scheduled] Teraswitch Portal / API - Maintenance of EWR2 management plane | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-05 17:00 | [Scheduled] Teraswitch Portal / API - Scheduled Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-17 14:46 | SGP1 - Power/availability issue for single rack | major | 5 hrs, 46 mins | This incident has been resolved. A root cause analysis will be posted shortly.This incident has been resolved. A root cause analysis will be posted shortly. |
| 2025-04-23 22:00 | CHI1 - Network Capacity Expansion | none | 0 second | Apr 23, 22:00 UTCCompleted - The scheduled maintenance has been completed.Apr 23, 14:00 UTCIn progress - Schedule...read more |
| 2025-04-21 23:00 | Network Capacity Expansion (Chicago/Dallas) | none | 0 second | Apr 21, 23:00 UTCCompleted - The scheduled maintenance has been completed.Apr 21, 13:00 UTCIn progress - Schedule...read more |
| 2025-04-18 18:58 | Multiple US Backbone Connection Interuptions | none | 0 second | Apr 18, 18:58 UTCResolved - This incident has been resolved.Apr 17, 03:12 UTCUpdate - All US Backbone connections...read more |
| 2025-04-09 00:25 | LON1 - Switch Pair Issues | none | 0 second | Apr 9, 00:25 UTCResolved - This incident has been resolved.Apr 8, 18:25 UTCUpdate - We have restored connectivi...read more |
| 2025-04-08 17:09 | TYO1 - Tokyo to Seattle Undersea Cable Loss | none | 0 second | Apr 8, 17:09 UTCResolved - Teraswitch has confirmed a loss of connectivity on our undersea cable between SEA1 an...read more |
| 2025-04-04 19:12 | FRA1 - Internet Connectivity Loss | none | 0 second | Apr 4, 19:12 UTCResolved - This incident is resolved - FRA1 connectivity is back to normal. A root cause analys...read more |
| 2025-03-27 20:00 | Teraswitch Portal / API - Scheduled Maintenance | none | 0 second | Mar 27, 20:00 UTCCompleted - The scheduled maintenance has been completed.Mar 27, 16:00 UTCIn progress - Schedule...read more |
| 2025-03-21 19:43 | SLC1 - Edge Router Availability Issue | none | 0 second | Mar 21, 19:43 UTCResolved - All affected components are replaced and no further impact is expected.Feb 28, 19:36 ...read more |
| 2025-03-04 18:35 | Teraswitch Portal/API - Management of SGP1 services temporarily unavailable | none | 0 second | Mar 4, 18:35 UTCResolved - This issue is resolved - management of SGP1 services has been restored.Mar 4, 17:53 ...read more |
| 2025-03-04 00:20 | LON1 R100 - Maintence Run-Over | none | 0 second | Mar 4, 00:20 UTCResolved - This issue caused by our maintenance has been identified and resolved.Mar 4, 00:02 U...read more |
| 2025-03-04 00:00 | LON1 - Expedited Maintenance for 2x Compute Racks | none | 0 second | Mar 4, 00:00 UTCCompleted - The scheduled maintenance has been completed.Mar 3, 23:00 UTCIn progress - Schedule...read more |
| 2025-02-28 23:30 | AMS2 - Adding Backbone and IX Capacity | none | 0 second | Feb 28, 23:30 UTCCompleted - The scheduled maintenance has been completed.Feb 28, 19:30 UTCIn progress - Schedule...read more |
| 2025-02-27 22:27 | TYO1 - Internet Connectivity Degradation | none | 0 second | Feb 27, 22:27 UTCResolved - An incident on NTT (AS2914) affecting trans-Pacific traffic led to instability to som...read more |
| 2025-02-27 14:49 | EWR1 - Network backbone traffic instability | none | 0 second | Feb 27, 14:49 UTCResolved - After a lengthly review of our backbone operations in EU, a misconfiguration was loca...read more |
| 2025-02-14 05:00 | EWR1 & EWR2 - Network Expansion in New York / New Jersey | none | 0 second | Feb 14, 05:00 UTCCompleted - The scheduled maintenance has been completed.Feb 11, 05:00 UTCIn progress - Schedule...read more |
| 2025-02-11 05:00 | IAD1 - Network Expansion in Ashburn | none | 0 second | Feb 11, 05:00 UTCCompleted - The scheduled maintenance has been completed.Feb 10, 05:00 UTCIn progress - Schedule...read more |
| 2025-01-09 18:00 | Teraswitch Portal / API - Scheduled Maintenance | none | 0 second | Jan 9, 18:00 UTCCompleted - The scheduled maintenance has been completed.Jan 9, 16:00 UTCIn progress - Schedule...read more |
| 2024-12-13 05:10 | AMS1 - Internet Connectivity Issues | none | 0 second | Dec 13, 05:10 UTCResolved - All repair work has been completed on the issues affecting AMS1.Our network vendor ha...read more |
| 2024-12-08 18:00 | LON1 - Network Upgrade | none | 0 second | Dec 8, 18:00 UTCCompleted - The scheduled maintenance has been completed.Dec 7, 18:00 UTCIn progress - Schedule...read more |
| 2024-11-29 06:23 | Portal Outage (console.tsw.io) | none | 0 second | Nov 29, 06:23 UTCResolved - This incident is resolved. Teraswitch engineering migrated content to another provid...read more |
| 2024-11-27 21:58 | FRA2 - Internet Connectivity Loss | critical | 7 hrs, 20 mins | This incident is resolved. A root cause analysis will be published shortly with more details.This incident is resolved. A root cause analysis will be published shortly with more details. |
| 2024-11-22 01:53 | SEL1 - Internet Connectivity Issues | major | 2 hrs, 14 mins | An upstream transit provider had an issue, which caused disrupted connectivity for systems at SEL1. The provider...read more |
| 2024-11-14 23:00 | [Scheduled] Teraswitch Portal / API - Scheduled Maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-05 16:58 | PIT1 Cloud - Availability Incident | none | 6 hrs, 53 mins | This incident has been resolved - investigation will continue.This incident has been resolved - investigation will continue. |
| 2024-10-04 02:00 | [Scheduled] EWR1 - Emergency Capacity Expansion | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-26 18:00 | [Scheduled] VAN1 - Network Upgrades and Traffic Migrations | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-25 00:44 | AMS2 - Power Redundancy Loss | minor | 3 hrs, 11 mins | Power redundancy has been restored. This incident is resolved.Power redundancy has been restored. This incident is resolved. |
| 2024-08-19 02:01 | LON1 - Internet Connectivity Issues | major | 29 mins | The issue has been identified to be an unclean traffic shift by a provider's maintenance. Capacity issues on othe...read more |
| 2024-08-08 17:00 | [Scheduled] DAL1 - Network Maintenance and Capacity Expansion | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-31 19:33 | SEL1 - Connectivity Issues | minor | 2 hrs, 12 mins | SEL1 network operations have been fully restored to normal.SEL1 network operations have been fully restored to normal. |
| 2024-07-30 23:12 | [Scheduled] Teraswitch Public Services (Portal / API) - Scheduled Maintenance | maintenance | 2 hrs, 18 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-24 18:31 | SEL1 - Internet Connectivity Issues | minor | 1 hr, 6 mins | This has been positively identified as DDoS attack originating inside of an external provider causing capacity is...read more |
| 2024-07-24 16:24 | [Scheduled] VAN1 - Network Migration and Improvements | maintenance | 0 second | Due to technician travel delays, this work has been postponed for a future date.Due to technician travel delays, this work has been postponed for a future date. |
| 2024-05-29 16:00 | [Scheduled] Portal Authentication Upgrade (beta.tsw.io) | maintenance | 1 hr, 48 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-05-08 14:14 | AMS1 - Elevated Facility Temperatures | none | 5 hrs, 5 mins | Temperatures are back within normal ranges at AMS1. This incident has been resolved.Temperatures are back within normal ranges at AMS1. This incident has been resolved. |
| 2024-04-21 03:25 | VAN1 - Internet Connectivity Issue | minor | 21 hrs, 10 mins | Cogent has fully resolved their issue overnight and we have not seen any degradation of services since then.Cogent has fully resolved their issue overnight and we have not seen any degradation of services since then. |
| 2024-04-10 02:42 | PIT1 Routing Issue | minor | 9 hrs, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-07 19:27 | PIT1 Cloud - Availability Notice | minor | 0 second | Teraswitch is investigating a PIT1 Cloud issue which caused a small subset of customers to experience a VM reboot...read more |
| 2024-04-04 04:00 | [Scheduled] PIT1 - Backbone and Express Path Enablement | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-27 02:00 | [Scheduled] LAX1 - Edge Router Replacement Project | maintenance | 3 hrs, 47 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-19 11:20 | SEL1 - Network connectivity - packet loss | minor | 3 hrs, 22 mins | This issue is resolved and connectivity has returned to normal.This issue is resolved and connectivity has returned to normal. |
| 2024-01-17 23:00 | [Scheduled] PIT1 Cloud - Scheduled Maintenance | maintenance | 4 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-01-10 16:15 | SGP1 - North America and Japan traffic impacted by higher latency | minor | 24 hrs, 23 mins | We have modified routes to mitigate this undersea cable cut. Traffic should be within acceptable latency limits n...read more |
| 2023-12-15 05:00 | [Scheduled] PIT1 - Internet Edge Router Maintenance | maintenance | 2 hrs, 47 mins | Due to a detected issue with systems within internet prefix 74.118.137.0/24, we have rolled back our changes. Nor...read more |
| 2023-11-21 06:00 | [Scheduled] PIT1 - Internet Routing Upgrades | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |