Current Status: TeraSwitch is UP
We checked the official TeraSwitch status page for updates 1 min, 29 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-09-25 22:13 | Multiple Sites - Network Instability Issues | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2025-09-04 21:43 | Amsterdam <-> Frankfurt Detoured | none | 3 hrs, 16 mins | The fiber cut has been restored and routing is now normalized.The fiber cut has been restored and routing is now normalized. |
| 2025-09-03 19:06 | [Scheduled] New York <-> London Detour, Subsea Cable Maintence | maintenance | 0 second | This work has been canceled by the network transport vendor.This work has been canceled by the network transport vendor. |
| 2025-09-01 23:18 | Frankfurt - Internet Traffic Diversion | none | 16 hrs, 8 mins | Our network transport provider was able to roll back their changes with no impact. At a later date they will repl...read more |
| 2025-09-01 05:15 | Seattle <-> Tokyo Detoured | none | 0 second | Our sub-sea cable vendor has confirmed that repairs should be completed around 9/19/2025. At this time, Tokyo ba...read more |
| 2025-08-26 14:22 | SGP1 - Internet Traffic Latency | minor | 4 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-25 14:54 | Network backbone traffic degradation - LON <> EWR | none | 0 second | This work is complete on the undersea cables and traffic flows are normalized.This work is complete on the undersea cables and traffic flows are normalized. |
| 2025-08-21 07:00 | [Scheduled] FRA2 - Expedited Core Network Device Replacement | maintenance | 12 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-19 23:00 | Dublin <-> Amsterdam Intra-Market Connectivity Detoured | none | 9 hrs, 21 mins | The fiber has been restored.The fiber has been restored. |
| 2025-08-19 08:45 | Frankfurt <-> Amsterdam Intra-Market Connectivity Detoured | none | 9 hrs, 18 mins | The fiber fault has been cleared and traffic is normalized.The fiber fault has been cleared and traffic is normalized. |
| 2025-08-14 17:00 | [Scheduled] LAX1 - Network Capacity Expansion | maintenance | 12 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-12 20:19 | New York <-> London Detoured | none | 189 hrs, 52 mins | The subsea cable repair is done, the connections have been stable for nearly 24 hours, and traffic has been norma...read more |
| 2025-08-11 14:00 | [Scheduled] TYO1 - Expedited Maintenance for Capacity Expansion | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-09 02:03 | Dallas <-> Ashburn Disrupted | none | 48 hrs, 25 mins | All traffic is normalized.All traffic is normalized. |
| 2025-08-08 14:12 | Seattle to Chicago Disrupted, US < > APAC traffic Diverted | none | 60 hrs, 15 mins | All traffic is normalized.All traffic is normalized. |
| 2025-08-07 07:03 | Dallas <-> Ashburn Disrupted | none | 4 hrs, 27 mins | The fiber cut was restored at 11:25:04 am UTC | Thursday, August 7, 2025.The fiber cut was restored at 11:25:04 am UTC | Thursday, August 7, 2025. |
| 2025-08-06 19:00 | [Scheduled] EWR/IAD1 - Capacity Upgrade between NY/NJ and Ashburn/DC | maintenance | 59 mins | Our connectivity between Ashburn and EWR2 is now expanded to 400G links. Traffic conditions on this path are nor...read more |
| 2025-07-01 13:56 | AMS1 - Facility Cooling Issue | minor | 7 hrs, 8 mins | Ambient temperatures at AMS1 are now nominal once again per Teraswitch monitoring. Our facility provider has con...read more |
| 2025-06-18 21:00 | [Scheduled] Teraswitch Portal / API - Maintenance of EWR2 management plane | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-05 17:00 | [Scheduled] Teraswitch Portal / API - Scheduled Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-17 14:46 | SGP1 - Power/availability issue for single rack | major | 5 hrs, 46 mins | This incident has been resolved. A root cause analysis will be posted shortly.This incident has been resolved. A root cause analysis will be posted shortly. |
| 2025-04-23 14:00 | [Scheduled] CHI1 - Network Capacity Expansion | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-21 13:00 | [Scheduled] Network Capacity Expansion (Chicago/Dallas) | maintenance | 10 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-16 16:58 | Multiple US Backbone Connection Interuptions | none | 50 hrs | This incident has been resolved.This incident has been resolved. |
| 2025-04-08 18:10 | LON1 - Switch Pair Issues | none | 6 hrs, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-08 16:18 | TYO1 - Tokyo to Seattle Undersea Cable Loss | major | 51 mins | Teraswitch has confirmed a loss of connectivity on our undersea cable between SEA1 and TYO1. This caused a very l...read more |
| 2025-04-04 06:39 | FRA1 - Internet Connectivity Loss | critical | 12 hrs, 33 mins | This incident is resolved - FRA1 connectivity is back to normal. A root cause analysis will be posted once it is...read more |
| 2025-03-28 19:27 | SLC1 - Edge Router Availability Issue | none | 0 second | All affected components are replaced and no further impact is expected.All affected components are replaced and no further impact is expected. |
| 2025-03-27 16:00 | [Scheduled] Teraswitch Portal / API - Scheduled Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-04 17:53 | Teraswitch Portal/API - Management of SGP1 services temporarily unavailable | minor | 42 mins | This issue is resolved - management of SGP1 services has been restored.This issue is resolved - management of SGP1 services has been restored. |
| 2025-03-04 00:02 | LON1 R100 - Maintence Run-Over | major | 18 mins | This issue caused by our maintenance has been identified and resolved.This issue caused by our maintenance has been identified and resolved. |
| 2025-03-03 23:00 | [Scheduled] LON1 - Expedited Maintenance for 2x Compute Racks | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-28 19:30 | [Scheduled] AMS2 - Adding Backbone and IX Capacity | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-27 22:09 | TYO1 - Internet Connectivity Degradation | minor | 18 mins | An incident on NTT (AS2914) affecting trans-Pacific traffic led to instability to some internet destinations. Te...read more |
| 2025-02-26 17:22 | EWR1 - Network backbone traffic instability | none | 21 hrs, 27 mins | After a lengthly review of our backbone operations in EU, a misconfiguration was located that may have caused a s...read more |
| 2025-02-11 05:00 | [Scheduled] EWR1 & EWR2 - Network Expansion in New York / New Jersey | maintenance | 72 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-10 05:00 | [Scheduled] IAD1 - Network Expansion in Ashburn | maintenance | 24 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-09 16:00 | [Scheduled] Teraswitch Portal / API - Scheduled Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-10 22:10 | AMS1 - Internet Connectivity Issues | major | 55 hrs | All repair work has been completed on the issues affecting AMS1. Our network vendor had speculated this was a sp...read more |
| 2024-12-07 18:00 | [Scheduled] LON1 - Network Upgrade | maintenance | 24 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-29 00:22 | Portal Outage (console.tsw.io) | critical | 6 hrs, 1 min | This incident is resolved. Teraswitch engineering migrated content to another provider, and DNS had mostly propa...read more |
| 2024-11-27 21:58 | FRA2 - Internet Connectivity Loss | critical | 7 hrs, 20 mins | This incident is resolved. A root cause analysis will be published shortly with more details.This incident is resolved. A root cause analysis will be published shortly with more details. |
| 2024-11-22 01:53 | SEL1 - Internet Connectivity Issues | major | 2 hrs, 14 mins | An upstream transit provider had an issue, which caused disrupted connectivity for systems at SEL1. The provider...read more |
| 2024-11-14 23:00 | [Scheduled] Teraswitch Portal / API - Scheduled Maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-05 16:58 | PIT1 Cloud - Availability Incident | none | 6 hrs, 53 mins | This incident has been resolved - investigation will continue.This incident has been resolved - investigation will continue. |
| 2024-10-04 02:00 | [Scheduled] EWR1 - Emergency Capacity Expansion | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-26 18:00 | [Scheduled] VAN1 - Network Upgrades and Traffic Migrations | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-25 00:44 | AMS2 - Power Redundancy Loss | minor | 3 hrs, 11 mins | Power redundancy has been restored. This incident is resolved.Power redundancy has been restored. This incident is resolved. |
| 2024-08-19 02:01 | LON1 - Internet Connectivity Issues | major | 29 mins | The issue has been identified to be an unclean traffic shift by a provider's maintenance. Capacity issues on othe...read more |
| 2024-08-08 17:00 | [Scheduled] DAL1 - Network Maintenance and Capacity Expansion | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |