TestRail Status

Is TestRail down?

Current Status: TestRail is UP

We checked the official TestRail status page for updates 4 mins, 2 seconds ago.

Past TestRail Incidents

Source: Official TestRail status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-02-27 20:02 Degraded Performance
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Feb 27, 20:02 UTCResolved - This incident has been resolved.Feb 27, 15:50 UTCUpdate - We're pleased to report sig...

2024-02-19 13:44 Degraded Performance
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Feb 19, 13:44 UTCResolved - This incident has been resolved.Feb 19, 12:34 UTCIdentified - Our engineers have iden...

2024-02-18 23:48 Degraded Performance for Some Customers
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Feb 18, 23:48 UTCResolved - We successfully resolved the issue, and normal service has been restored.Feb 16, 15:5...

2024-02-15 08:35 Partial outage due to an overrunning maintenance task
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Feb 15, 08:35 UTCResolved - The incident has been resolved. We are continuing to monitor for errors.Feb 14, 18:08...

2023-10-16 21:24 Degraded Cloud Attachments Service
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Oct 16, 21:24 UTCResolved - Our DevOps team has applied a fix for this issue and after a period of monitoring, ha...

2023-06-01 11:43 Some TestRail instances are currently in maintenance mode
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Jun 1, 11:43 UTCResolved - All systems are operational.Jun 1, 09:30 UTCMonitoring - The database has been recov...

2022-09-07 13:17 A small number of customers are experiencing slow response times
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Sep 7, 13:17 UTCResolved - The issue has been identified and a fix implemented. We will be continuing to monitor...

2022-09-05 14:03 Some customers are experiencing 403 Access Denied messages
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Sep 5, 14:03 UTCResolved - This incident has been resolved.Sep 5, 12:57 UTCMonitoring - A fix has been implemen...

2022-08-18 17:58 Gateway and Access Denied errors when accessing TestRail
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Aug 18, 17:58 UTCResolved - This incident has been resolved.Aug 17, 17:24 UTCMonitoring - We have fixed the issue...

2022-06-22 12:15 Slow performance
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Jun 22, 12:15 UTCResolved - This incident has been resolved.Jun 14, 14:19 UTCMonitoring - We have identified the ...

2022-05-04 14:35 Undefined Column Name Bucket
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May 4, 14:35 UTCResolved - This incident has been resolved.May 4, 10:46 UTCMonitoring - We have deployed the fi...

2022-03-08 16:57 Gateway errors when accessing TestRail
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Mar 8, 16:57 UTCResolved - This incident has been resolved.Mar 8, 14:38 UTCInvestigating - Some customers are e...

2022-03-08 10:59 Gateway errors when accessing TestRail
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Mar 8, 10:59 UTCResolved - This incident has been resolved.Mar 7, 14:00 UTCMonitoring - Earlier today we had so...

2022-03-07 11:05 TestRail Cloud instances in Maintenance mode
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Mar 7, 11:05 UTCResolved - This incident has been resolved.Mar 7, 09:26 UTCMonitoring - We have identified and ...

2022-03-03 11:00 Intermittent gateway issues / performance degradation
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Mar 3, 11:00 UTCResolved - This incident has been resolved.Mar 2, 09:08 UTCUpdate - Earlier today we had some f...

2022-03-01 20:10 Gateway errors when accessing TestRail
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Mar 1, 20:10 UTCResolved - This incident has been resolved.Mar 1, 20:09 UTCMonitoring - We've identified the ca...

2022-01-20 19:25 Investigating some reports of degraded performance
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Jan 20, 19:25 UTCResolved - This incident has been resolved.Jan 20, 19:14 UTCMonitoring - A fix has been implemen...

2021-12-29 21:00 Instances in Maintenance Mode
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Dec 29, 21:00 UTCResolved - Multiple Instances were stuck in maintenance mode. We have quickly identified and res...

2021-11-19 10:00 Degraded attachment performance
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Nov 19, 10:00 UTCResolved - Users of TestRail were seeing ‘Cannot achieve consistency level LOCAL_ONE’ and ‘Reque...

2021-11-08 17:06 Some instances are currently showing maintenance mode.
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Nov 8, 17:06 UTCResolved - We are working directly with affected customers and/or customer instances and will be...

2021-10-21 09:19 TestRail CSS & JS assets are loading slowly or not at all for some instances
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Oct 21, 09:19 UTCResolved - This incident has been resolved.Oct 21, 09:13 UTCInvestigating - We are currently inv...

2021-08-02 13:30 Investigating some reports of slow performance
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Aug 2, 13:30 UTCResolved - Our DevOps team quickly identified the culprit behind performance degradation and was...

2021-07-16 13:34 Status page launched!
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Jul 16, 13:34 UTCResolved - No incident here—just excited to announce our new Statuspage is live!Jul 16, 13:34 UTCResolved - No incident here—just excited to announce our new Statuspage is live!