Current Status: Tettra is UP
We checked the official Tettra status page for updates 4 mins, 50 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-08-24 10:00 | [Scheduled] Maintenance on Search Infrastructure | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-11 02:52 | Heroku server issues | none | 0 second | Jun 10, 22:52 EDTResolved - We have been able to identify the issue caused by heroku, and make a work around to g...read more |
| 2025-06-10 22:42 | Full Outage | none | 0 second | Jun 10, 18:42 EDTResolved - The app is up and running, with degraded performance while Heroku fully fixes the iss...read more |
| 2025-02-19 18:21 | Partial Outage - Pages Not Loading Properly [Investigating] | none | 0 second | Feb 19, 13:21 ESTResolved - We have identified and fixed the issue. We are currently monitoring for on-going prob...read more |
| 2024-04-19 15:16 | Partial Outage - Some paid accounts defaulting to billing screen | none | 0 second | Apr 19, 11:16 EDTResolved - We have restored access to all the affected accounts and are monitoring the situation...read more |
| 2024-02-14 05:19 | Search not working for a small % of teams | none | 0 second | Feb 14, 00:19 ESTResolved - This incident has been resolved.Feb 13, 18:04 ESTIdentified - The issue has been iden...read more |
| 2024-02-04 03:10 | Database upgrades | none | 0 second | Feb 3, 22:10 ESTCompleted - The scheduled maintenance has been completed.Feb 3, 21:00 ESTScheduled - We will be...read more |
| 2023-12-11 16:17 | Pages and sidebar not loading for read-only users | none | 0 second | Dec 11, 11:17 ESTResolved - This incident has been resolved.Dec 11, 11:17 ESTUpdate - A fix for this issue has be...read more |
| 2023-07-14 02:58 | Some users unable to create new team | none | 0 second | Jul 13, 22:58 EDTResolved - This incident has been resolved.Jul 13, 22:58 EDTResolved - This incident has been resolved. |
| 2023-05-25 22:00 | Intermittent issues with SSO Login | none | 0 second | May 25, 18:00 EDTResolved - We were having issues with our SSO provider integration. This has now been resolved.May 25, 18:00 EDTResolved - We were having issues with our SSO provider integration. This has now been resolved. |
| 2022-08-24 00:38 | Tettra web app is down | none | 0 second | Aug 23, 20:38 EDTResolved - A workaround for the DNS issue has been implemented and the app is accessible as per ...read more |
| 2022-02-24 18:03 | Webapp is down | none | 0 second | Feb 24, 13:03 ESTResolved - This incident has been resolved.Feb 24, 12:19 ESTUpdate - We are continuing to monito...read more |
| 2022-02-21 20:46 | Email delivery delayed due to service provider errors | none | 0 second | Feb 21, 15:46 ESTResolved - This incident has been resolved.Feb 21, 14:05 ESTMonitoring - Our transactional email...read more |
| 2021-01-04 19:49 | Slack Instability | none | 0 second | Jan 4, 14:49 ESTResolved - We believe slack's outage is now contained to parts of Slack that do not impact Tettr...read more |
| 2020-12-26 20:54 | Email delivery disabled due to spam attack | none | 0 second | Dec 26, 15:54 ESTResolved - Email delivery and links are operational again. The 'share' page via email functional...read more |
| 2020-05-17 17:36 | Content embeds are failing | none | 0 second | May 17, 13:36 EDTResolved - Content embedding functionality has been restored. Thanks for your patience.May 16, 0...read more |
| 2020-04-17 21:00 | Readonly users unable to access Tettra pages | none | 0 second | Apr 17, 17:00 EDTResolved - From approximately Friday 4/17 5pm EST to Saturday 11am EST, readonly users were not ...read more |
| 2020-03-16 21:37 | Webapp unavailable | none | 0 second | Mar 16, 17:37 EDTResolved - Access to the webapp has returned to normal. We will continue to keep an eye on the u...read more |
| 2020-03-16 17:36 | Web app unavailable | none | 0 second | Mar 16, 13:36 EDTResolved - This incident has been resolved.Mar 16, 12:31 EDTUpdate - We are continuing to monito...read more |
| 2019-11-03 00:26 | Database SSL Certificate Update | none | 0 second | Nov 2, 20:26 EDTCompleted - The scheduled maintenance has been completed.Nov 2, 20:25 EDTUpdate - Scheduled mai...read more |
| 2019-10-27 00:45 | Database SSL Certificate Update | none | 0 second | Oct 26, 20:45 EDTCompleted - The scheduled maintenance has been completed.Oct 26, 20:15 EDTIn progress - Schedule...read more |
| 2019-09-05 15:47 | Slowness and Instability | none | 0 second | Sep 5, 11:47 EDTResolved - We have successfully mitigated the connection issues, and will work to assess what we...read more |
| 2019-07-11 00:28 | Intermittent 500 errors | none | 0 second | Jul 10, 20:28 EDTResolved - Our billing provider has recovered. Please let us know if you see any more 500 errors...read more |
| 2019-07-02 14:19 | Web application unavailable | none | 0 second | Jul 2, 10:19 EDTResolved - Cloudflare has implemented a fix for the network issue and is currently monitoring th...read more |
| 2019-02-10 00:01 | System-wide update | none | 0 second | Feb 9, 19:01 ESTCompleted - The scheduled maintenance has been completed.Feb 9, 18:00 ESTIn progress - Schedule...read more |
| 2018-11-25 05:30 | Intermittent Webapp Connectivity Issue | none | 0 second | Early Sunday morning 5:30AM - 8AM EST the Tettra webapp was intermittently unavailable due to network issues on o...read more |
| 2018-10-22 11:03 | Broken links in email notifications | none | 0 second | From about 2018-10-22 3am EDT to 10:30am EDT links in Tettra email notifications were broken due to a DNS error. ...read more |
| 2018-08-22 14:25 | Web App Down | critical | 1 hr | This issue has been resolved. We saw a spike in Slack events due to changing our App's name in the Slack director...read more |
| 2018-08-07 16:07 | Web App Down | none | 0 second | Our web app was down for 8 minutes between 4:07-4:25pm EST. The incident is resolved and we are investigating the...read more |
| 2018-07-20 10:55 | SSL errors on app.tettra.co | critical | 0 second | From 10:36 - 10:42 am EDT this morning we experienced unexpected downtime due to an SSL certificate migration iss...read more |
| 2018-07-16 10:05 | Email notification outage | minor | 0 second | From Friday morning at 7:15 AM EDT until Monday morning, we had an outage of our email notification system. Custo...read more |
| 2018-03-28 11:43 | Users unable to log in with Slack | none | 0 second | Between 4pm EST and 10:45am EST users were unable to log in with their Slack account. The offending code has been...read more |
| 2018-02-07 12:00 | Web app connectivity issues | none | 0 second | From 20:10 to 20:30 EST customers experienced intermittent timeouts while accessing Tettra.From 20:10 to 20:30 EST customers experienced intermittent timeouts while accessing Tettra. |
| 2018-01-11 15:27 | Degraded Web App Performance | minor | 20 mins | This incident has been resolved.This incident has been resolved. |
| 2018-01-11 12:00 | Web App Down | none | 0 second | Our web app was down for about 2 hours on Thursday morning.Our web app was down for about 2 hours on Thursday morning. |
| 2018-01-08 12:00 | Web app connectivity issues | none | 0 second | The web app had sustained connectivity issues and degraded performance for about 2 hours Monday morning.The web app had sustained connectivity issues and degraded performance for about 2 hours Monday morning. |